Questions and Replies
16 December 2020 - NW2617
De Freitas, Mr MS to ask the Minister of Tourism
With reference to her Budget Vote speech, Vote No 33, on 22 July 2020, what (a) is (i) she and (ii) her department doing to mitigate the gross domestic product contraction and job losses, (b) are her department’s plans in this regard and (c) are the (i) time frames, (ii) timelines and (iii) deadlines in this regard?
Reply:
a) (i) and (ii)The Department, working with the sector has followed government’s risk-adjusted strategy for the phased re-opening of economic activities.
b) and (c) (i),(ii) and (iii)The associated timelines are contained in the tabled Strategic Plan 2020/21 – 2024/25 as well as the reviewed and retabled Annual Performance Plans 2020/21 – 2022/23.
16 December 2020 - NW2526
Sithole, Mr KP to ask the Minister of Tourism
Whether there are any plans to invest in tourism subsidies to encourage domestic demand as some of the industry’s biggest market countries have been categorised as high risk and therefore banned from leisure travel into the Republic; if not, what contingency plans are in place, beyond the already distributed relief fund, to support the industry in the event of a second wave of Covid-19 infections; if so, (a) what is the budget allocation for the subsidies and (b) will she furnish Mr K P Sithole with the (i) details of how subsidies will be allocated and (ii) criteria for selecting successful applicants?
Reply:
(a)-(b) (i) and (ii)
There is neither a policy decision nor a plan to subsidise domestic travel, however engagements with the sector aimed to encourage responsible pricing that would stimulate increase in domestic leisure travel. There is also no additional financial relief measure specific to the sector at this stage owing to the constraints in the fiscal environment. However, tourism businesses are encouraged to make use of the R200 billion credit guarantee scheme/facility that was setup between the Reserve Bank, commercial banks and the National Treasury.
14 December 2020 - NW2214
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the capacity building programmes in the past three financial years to date, (a) what is the total number of programmes that have taken place, (b) what are the details of each programme, (c) on what date did each programme take place, (d) what are the details of each person who conducted each programme, (e) what is the total number of applicants who applied for each programme, (f) what is the total number of applicants who (i) completed and (ii) graduated from each programme, (g) what is the total number of graduates who were employed within the sector after completing each programme and (h) how are all the capacity building programmes monitored?
Reply:
With reference to Capacity Building and training programmes the Honourable member is also referred to the tabled Parliamentary Question no 1104 of 23 September 2020. In addition to the programmes explained in the response the department also implement the following programmes:
CAPACITY BUILDING PROGRAMME: (1) Local Government Capacity Building Programme |
||||||
YEAR |
(b)What are the details of each programme |
(c) On which date did each programme take place. |
(d)What are the details of each person who conducted each programme. ( service Providers) |
(e) What is the total number of applicants who applied for each programme. |
(f) What is the total number of applicants who: (i)Completed each programme (ii)Graduated from each programme |
(g)What is the total number of graduates who were employed within the sector after completing each programme. |
2017/18 |
Peer Learning Network platform for Local Economic Development/ Tourism Practitioners in the provinces and municipalities. Development of the Framework on Support Provincial and Local Government. |
Refer to Quarterly Performance Reports submitted to the PC as well as the Annual Performance Report of 2017/18 and 2018/19 tabled to Parliament |
NA |
NA |
NA |
NA |
2018/19: |
(Peer Learning Network platform for Local Economic Development/ Tourism Practitioners in the provinces and municipalities.) Local Government Tourism Peer Learning Network Sessions |
Refer to Quarterly Performance Reports submitted to the PC as well as the Annual Performance Report of 2017/18 and 2018/19 tabled to Parliament |
The two (2) days learning session targeting all the Local Economic Development (LED)/ Tourism Practitioners and Councillors responsible for Economic Development. |
Participants do not have to apply. They are in the programme by virtue of being tourism practitioners in provinces and municipalities |
LP: 53 EC: 52 MP: 31 NC: 27 FS:32 |
All were employed already |
2019/20 |
(Peer Learning Network platform for Local Economic Development/ Tourism Practitioners in the provinces and municipalities.) Local Government Tourism Peer Learning Network Sessions |
Refer to Quarterly Performance Reports submitted to the PC as well as the Annual Performance Report of 2018/19 and 2019/20 tabled to Parliament |
The two (2) days learning session targeting all the Local Economic Development (LED)/ Tourism Practitioners and Councillors responsible for Economic Development. |
Participants do not have to apply. They are in the programme by virtue of being tourism practitioners in provinces and municipalities |
WC: 82 KZN: 70 NW:80 GP:74 |
All were already employed. |
CAPACITY BUILDING PROGRAMME: (2) TOURISM RESOURCE EFFICIENCY TRAINING FOR YOUTH (FUNDAMENTALS OF ENERGY MANAGEMENT) (b) The objectives of this programme is to train young people on the NCPC tourism resource efficiency methodology and ensures that companies save operating costs. Students were selected through interviews. |
||||||
YEAR |
(b)What are the details of each programme |
(c) On which date did each programme take place. |
(dWhat are the details of each person who conducted each programme. ( service Providers) |
( e) What is the total number of applicants who applied for each programme. |
(f) What is the total number of applicants who: (i)Completed each programme (ii)Graduated from each programme |
|
2017/18 |
N6 Tourism Hospitality |
Refer to Quarterly Performance Reports submitted to the PC as well as the Annual Performance Report of 2017/18 and 2018/19 tabled to Parliament |
In Partnership with the National Cleaner production Centre (NCPC |
Adverts placed with public TVETS in the Provinces Students selected through interviews |
Gauteng-17 KZN-20 LP-19 See quarterly Reports and Annual Performance Report |
This is linked to green incentive fund and upon completion of the programme, they are able to access the market for assessment of applicants to the fund. |
2018/19 |
N6 Electrical / Mechanical |
Refer to Quarterly Performance Reports submitted to the PC as well as the Annual Performance Report of 2017/18 and 2018/19 tabled to Parliament |
In Partnership with the National Cleaner production Centre (NCPC |
Adverts placed with public TVETS in the Provinces Students selected through interviews |
EC-17 FS -11 WC-15 |
|
2019/20 |
N6 Tourism Hospitality |
Refer to Quarterly Performance Reports submitted to the PC as well as the Annual Performance Report of 2017/18 and 2018/19 tabled to Parliament |
In Partnership with the National Cleaner production Centre (NCPC |
Adverts placed with public TVETS in the Provinces Students selected through interviews |
MP-18 NW-22 NC-7 |
(g)What is the total number of graduates who were employed within the sector after completing each programme. –
Not applicable.
(h) How are all the capacity building programmes monitoredQuarterly reports ?
The Department uses various methods and tools to monitor these programmes.Where relevant, site inspections, attendance registers and reports on learnings and the skills offered are used.
08 December 2020 - NW2615
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the tourism Toolkits supplied to the Department of International Relations and Cooperation for use by the missions abroad, (a) what do the specified Toolkits comprise, (b) what training linked to the Toolkits is provided and (c) how is the (i) efficiency and (ii) impact of the Toolkits measured?
Reply:
a) What do the specified Toolkits comprise
- Digital marketing collateral including TVC (Brand Videos), Tourism films, images, posters, banners, tourism brochures, maps and destination presentations that are all in our digital asset library
- Press kits, newsletters, digital and social media content to use on their platforms
- Limited hardcopy brochures, maps, USB sticks with digital marketing collateral and promotional items (mostly based on agreed activations and projects)
- Pull-up banners and posters
b) What training is linked to the Toolkits is provided.
- Accessing the digital asset library
- Destination Presentation
- Use of the digital and social media content
(c)(i) and (ii) Efficiency and the impact of the toolkits are not measured as a standalone as they are a tool used in a suite of others to achieve broader project or market objectives.
08 December 2020 - NW2616
De Freitas, Mr MS to ask the Minister of Tourism
(1) With reference to the training provided to the Department of International Relations and Cooperation for the missions abroad, (a) what training is provided, (b) how often is the specified training provided and (c) how is the (i) efficiency and (ii) impact of the training measured; (2) what (a)(i) training has been provided and (ii) to which missions has training been provided in the past three financial years to date, (b) are the outcomes of each such training and (c) what impact has the training had in each case?
Reply:
(1) (a) What training is provided.
Training to South African Missions abroad falls within the ambit of the Department of International Relations and Cooperation (DIRCO)- The DIRCO training Academy. The key training programmesfacilitated by DIRCO is the Heads of Mission-Designate Programme (HOMD), the Mission Preparation Programme(MPP), Spousal Programmeand where applicable the Continuous Professional Development Programme (CPD - One day courses).
Training modules provided to the Missions is as per request from the DIRCOTraining Academysince 2018. Tourism training covers the following:-
- Head of Mission Designate: Tourism Overview.
- Mission Readiness: Destination Marketing / Learn SA.
- Tourism Masterclass including case studies (Full Day).
- Spousal Destination Marketing Training.
- Providing tourism performance information, consumer insights and research for tourism planning purposes.
- Market Insight Sharing.
- In-country branding and destination marketing support and toolkits for Missions.
- Trade training and trade engagements and hosting.
- Media and media engagements, including media interviews and roundtable discussions opportunities for the Mission.
- Trade and consumer fairs/shows, exhibitions, activations and SAT roadshows participation.
- Speaking opportunities at SAT marketing activations and platforms.
- Destination Marketing/Learn SA.
b) How often is the specified training provided?
Tourism Training to DIRCO employees is conducted at DIRCO Head Office and through virtual platforms. Training is provided if and when requested by the Diplomatic Academy & International School of DIRCO. These Programmes as per above (1)(a) are facilitated Bi- annually and/or annually by DIRCO.
(c )How is the :
(i) Efficiency measured
DIRCO is best placed to advise on the how efficiency is measured for their in-house training programmes for which SAT is a service provider.
Efficiency of the programmes is measured by SAT through conducting feedback evaluations at the end of each training programme. This assists in determining whether the learning objectives and outcomes of each programme have been met.
(ii) Impact of the training measured
The training provided to the missions has ensured a consistent brand positioning of South Africa as a leisure and business events destination in the different markets.
(2) What :(a) (i)Training has been provided.
The Department of Tourism is invited to present on the Tourism Sector as a key pillar of economic diplomacy which includes an overview of the Department’s programmes and projects for the financial year in order for missions to assist in:
- Enhancing the promotion of SA as a preferred tourism destination through SA’s missions abroad;
- Facilitate the promotion of tourism as a trade and investment opportunity; and
- to obtain market insights through the missions abroad relevant to the tourism sector growth and development.
South African Tourism is also invited during this session to present on their prioritised markets, tourism trends and what support could be provided to Missions to market South Africa as a key leisure and business tourism destination.(Refer also to (1) (a))
(a)(ii) To which missions has training been provided in the past three financial years to date.
Training is available to all missions as per agreed business plans and per DIRCO Schedule.The Diplomatic Academy & International School has not requested any specific training to any specific Mission during the past three years. Training focused on the programs highlighted above.( 1) (a) and (2(a)(i)
(b) What are the outcomes of each such training and (c) What impact has the training had in each case.
Our strategy is to partner with the Missions and to empower them with insights, content, brochures and promotional materials so they are able to support marketing and promotion of the destination.Furthermore, to enhance their understandingof thecontribution of tourism to the South African economy and how missions abroad can assist in tourism promotion and facilitation through DIRCO’s global footprint. Through these training programmes DIRCO has been able to support the efforts of the Department of Tourism and South African Tourism in promoting South Africa as a key leisure and business tourism destination by leveraging from their network of Diplomatic Missions abroad.
08 December 2020 - NW2694
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the World Economic Forum’s Global Future Council on Sustainable Tourism and her membership thereof, (a) what are the relevant details of the innovative thinking proposals that she will be presenting at the Council and (b) by what date will the specified proposals be tabled?
Reply:
a) What are the relevant details of the innovative thinking proposals that the Minister will be presenting at the Council?
Membership to a Global future council by invitation only. Minister participates in this forum with other experts to provide strategic insights, scientific evidence, forward guidance and multidisciplinary understanding of major issues that will shape the post-COVID world. Most of the discussions are held under the Chatham House Rule.
For more information visit:https://www.weforum.org/communities/global-future-councils
b) By what date will the specified proposals be tabled?
Not applicable.
08 December 2020 - NW2695
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the lockdown to curb the spread of COVID-19, (a)(i) by what date will international borders be open for tourism and (ii) on what information does the Government rely in this regard and (b)(i) what research has been undertaken in respect of the economic impact and job losses on the tourism sector and (ii) what are the findings of such research?
Reply:
a) (i)International Borders are open as announced by the President of the Republic on 11 November 2020
(ii) Not Applicable
b) (i) What research has been undertaken in respect of the economic impact and job losses on the tourism sector?
The Department of Tourism in collaboration with International Finance Corporation (World Bank Group) and the Tourism Business Council of South Africa (TBCSA) has conducted a tourism Industry Survey on the impact of COVID-19 on the tourism sector. The survey aims to quantify the extent of the impact of COVID-19: how effective the support has been and what kind of help is still required. The survey was planned to be conducted three times over a period of the next 12 months to track progress. The first survey was done in April 2020 and covered the month of March and had 1 610 respondents. The analysis of the third survey is currently being conducted.
(ii) What are the findings of such research?
The second survey was done in July 2020 and covered the month of June and had 1 501 respondents. The following are the findings from the survey:
- 99% of responding enterprises were affected by COVID-19.
- Business were marginally more optimistic in June than in April, with 67% feeling neutral or positively believing their business will survive to take part in the recovery, up from 64% in April.
- 61% of enterprises were not operating in June, with 54% planning to reopen by September. Most of these re-openings were to be partial.
- The most significant concern for businesses considering reopening was sufficient demand to break-even, and 66% of enterprises highlighted the requirement for international and domestic markets to open before they will consider reopening.
- 95% of enterprises (83% in March) reported that revenues in May 2020 were down more than 50% compared to May 2019, and 75% of enterprises said revenues were 100% less. This was significantly more than in the previous survey, where 34% of enterprises said revenues were 100% less.
- 64% of enterprises were unable to service their debts and 67% of enterprises were unable to cover fixed costs in May 2020.
- The most common mitigation measure regarding workforce management, remained wage reduction to include 55% of enterprises with more than half their workforce on reduced wages(up from 50% in March). The number of enterprises employing furlough measures had stayed constant, as have the numbers of enterprises making redundancies. 43% of enterprises indicated that they did not make redundancies.
- Medium sized enterprises were the most affected in terms of wage reduction (89% have reduced wages for more than half their workforce) and furloughed, followed by large businesses, and large business were most likely to have made more than half their staff redundant (16%).
- Furthermore, the survey revealed that most commonly applied mitigation measures by businesses were supporting deferment of bookings instead of cancellation, and providing refunds.
- In a similar pattern to the results from the April survey, all businesses prioritised the need for financial support for cashflow, financial support for recovery, and tax relief. In this survey, expert advice on business recovery, advice on health and safety measures, and support for commercial debt repayment had climbed higher on the priority list. As before, micro enterprises indicated that cashflow was their first priority, small enterprises prioritised financial support for recovery and both medium and large enterprises prioritised tax relief.
- The support facilities with the most respondent awareness were the UIF scheme and the Tourism Relief of the Department.
More detail is available on the department’s website.
https://www.tourism.gov.za/CurrentProjects/Tourism_Relief_Fund_for_SMMEs/Documents/South%20Africa%20Tourism%20Survey%202%20on%20COVID-9%20(June%202020)%20Results.pdf
08 December 2020 - NW2779
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the organisations supported by her department and/or SA Tourism in the past three financial years to date, on a monthly basis in each case, (a) what organisations are supported in any manner, irrespective of infrastructural support, financial support and/or any other type of support, (b) how are the specified organisations supported, (c) what is the value in Rands of support provided, (d) what are the reasons that the organisations are supported and (e) what benefit is there for her department in each case?
Reply:
The Honorable member is referred to reply2148 dated 21 September 2020 where it was stated that the department does not support any organisations.
(a) – (e ) Not applicable
08 December 2020 - NW3014
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the tourism offices in the nine provinces, (a) what offices are established in each province, (b) where is each office physically located in each case, (c) what new offices have been established in the past three financial years to date, (d) how have these offices been affected by the lockdown to curb the spread of the coronavirus, (e) what are the functions of each office, (f) how are the specified functions (i) monitored and (ii) measured and (g) what are the monthly costs of each office?
Reply:
The Department of Tourism does not have tourismoffices in the nine provinces of South Africa.
(a) - (g) Not applicable.
08 December 2020 - NW2905
De Freitas, Mr MS to ask the Minister of Tourism
(1)(a) What total number of SA Tourism offices are in place abroad and (b) in which countries are the offices; (2) (a) since what date has each office been opened in each specified country and (b) what is the mandate of each office; (3) (a) what has each office achieved in each of the past three financial years to date and (b) how is each achievement measured in each case; (4) what were the costs relating to each office in each respective month in the past three financial years to date?
Reply:
Kindly note this is the same question was replied to on 25 August 2020, Parliamentary Question 1168.
The original reply is hereby attached for reference purposes.
.QUESTION FOR WRITTEN REPLY:
Question Number: 1168
Date of Publication: 12June 2020
NA IQP Number: 20
Date of reply: 25 August 2020
Mr M S F de Freitas (DA) to ask the Minister of Tourism:
With reference to tour offices of the Republic in countries worldwide, (a) what total number of tour offices does her department have in each country, (b) on what date was each office opened, (c) what are the monthly costs of each office, (d) what is the mandate of each office, (e) what (i) was the output of each office in the 2016-17, 2017-18 and 2018-19 financial years and (ii) for the remainder of this financial year, (f) how is each office monitored and (g) to whom does each office report?
NW1473E
REPLY:
a) South African Tourism has offices in 10countries globally operating as regional hubs and servicing key source markets.
b) On what date was each office opened?
AFRICA |
AMERICAS |
EUROPE |
ASIA |
AUSTRALASIA |
|||||
Nigeria |
US |
Germany |
UK |
France |
Netherlands |
India |
China |
Japan |
Australia |
2014 |
1984 |
1960 |
1989 |
1993 |
1983 |
2004 |
2014 |
1978 |
2000 |
c) What are the monthly costs of each office?
AFRICA |
AMERICAS |
EUROPE |
ASIA |
AUSTRALASIA |
|||||
Nigeria |
US |
Germany |
UK |
France |
Netherlands |
India |
China |
Japan |
Australia |
R1 066 796,98 |
R1 444 683,24 |
R1 196 157,23 |
R1 162 767,57 |
R1 144 239,24 |
R1 031 060,45 |
R1 313 938,18 |
R 866 063,72 |
R 534 334,97 |
R 868 375,25 |
d) What is the mandate of each office?
Each office operates as a regional hub servicing key source markets, to ensure effective marketing initiatives, support to the value chain partners and effective delegation of authority and responsibility. Mandate of each office is to drive number of international tourist arrivals into South Africa, increase tourist foreign direct spend, geographic spread, brand positivity and awareness.
(e )(i) What was the output of each office in the financial year?
The output achieved is through partnering with relevant travel trade in each of the markets that are serviced by the country offices in which it invests to maximise synergies, enhance tourist experiences and increase sales of packages to South Africa. Partnerships allow South African Tourism to reach a larger audience at a shared cost with the partner, while the partner is equipped with brand relevant content and tools.
COUNTRY OFFICE ( and the markets it serves) |
2016/17- Arrivals |
2017/2018- Arrivals |
2018/19 - Arrivals |
Nigeria (IncludesGhana) |
82 751 |
68 626 |
74 768 |
US ( Includes Canada) |
406 192 |
437 903 |
444 671 |
Germany (Include Austria and Switzerland) |
394 548 |
437 837 |
431 668 |
UK (Includes Ireland) |
478 385 |
479 411 |
462 305 |
France ( Include Spain, Portugal and Italy) |
292 494 |
335 666 |
323 641 |
Netherlands (Include Belgium, Denmark, Sweden, Finland and Norway) |
297 152 |
320 275 |
310 258 |
India (IncludeTurkey, UAE, Malaysia and Singapore) |
121 298 |
135 336 |
126 998 |
China (IncludesSouth Korea) |
126 658 |
119 444 |
119 004 |
Japan |
24 018 |
27 410 |
27 542 |
Australia (IncludesNew Zealand) |
115 611 |
133 351 |
131 059 |
e (ii)Remainder of this financial year.
South Africa has a goal of achieving 21 million international arrivals by 2030. However, the COVID-19 pandemic has severely disrupted the travel and tourism sector with borders closed and flights grounded. The forecast by the UNWTO is that global tourism will decline by 20-30%.
The pandemic has rendered South African Tourism’s current market investment portfolio outdated for this year. Plans are in place to review the market investment choices by revising and updating the Marketing Investment Framework. The revision will ensure that new variables and data are considered in the framework which will reflect the future tourism state post the pandemic and will allow South African Tourism to review market investment choices based on various scenarios.
f) How is each office monitored?
Activities at all global offices are monitored and evaluated through SA Tourism Strategy, Insights and Analytics (SIA) Unit as part of the organisational performance monitoring processes and the markets performance are reported quarterly. Furthermore, the compliance and governance are maintained through policies and processes and monitored through the Internal Audit Unit.
g) To whom does each office report
Each office reports to Regional General Managers based at the South African Tourism’s Head Office in Sandton. The reporting is structured as follows:
Reporting |
Regional General Manager: Africa |
Regional General Manager: Americas |
Regional General Manager: Europe |
Regional General Manager: Asia/Australasia/Middle East |
||||||
Continent |
AFRICA |
AMERICAS |
EUROPE |
ASIA |
AUSTRALASIA |
|||||
Country Office |
Nigeria |
US |
Germany |
UK |
France |
Netherlands |
India |
China |
Japan |
Australia |
18 November 2020 - NW2541
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the establishment of the Hout Bay Gate Ways Project, what (a) are the details of the progress of the specified project, (b) are the reasons for the delays to date apart from the lockdown to curb the spread of Covid-19, (c) measures are put in place to stop the delays, (d) is the planned launch date for the project and (e) steps are taken to (i) include and incorporate the local community in the specified project, (ii) repair and maintain the sites and (iii) protect the site to prevent further vandalism in future?
Reply:
The Hout Bay Gate Ways Project is a private initiative. The Department of Tourism has not played any role in this project. TheDepartment is therefore not in a position to provide further information related to this project.
9a0 – (e) Not applicable
05 November 2020 - NW2396
Sithole, Mr KP to ask the Minister of Tourism
Whether, given that despite the eased regulations the tourism industry remains the hardest hit sector due to the nationwide lockdown to curb the spread of Covid-19, her department has a plan to implement adjustments in pricing in order to promote local tourism as has become a global trend?
Reply:
The setting of prices falls within the ambit of the private sector. South African Tourism does engage the sector to consider special offers as part of the promotion activities they conduct i.e. Sho’t Left programme. The Minister of Tourism has commenced with a consultation process with the sector on the concept of dual pricing.
30 October 2020 - NW2286
Sithole, Mr KP to ask the Minister of Tourism
Whether she will furnish Mr K P Sithole with an update regarding her statement dated 30 May 2020, entitled Covid-19 alert level 3 risk adjusted strategy tourism sector response measures and directions, and in particular advice on the progress of the R30 million financial relief package that was set aside for tour guides as there are many registered tour guides who are yet to receive financial relief; if not, what is the position in this regard; if so, what are the relevant details?
Reply:
1. Following the Minister’s address earlier this year, a budget of R30million was set aside to provide financial assistance to the tourist guiding sector, particularly to tourist guides that operate as freelancers. To be eligible to access the fund, the following minimum requirements had to be met:
- Be a registered tourist guide with the relevant Provincial Registrar; and
- Be a freelance tourist guide (i.e. not registered with the Unemployment Insurance Fund (UIF) as an employee)
2. The Department implemented a “no application’’ process. As the custodians of the information pertaining to registered tourist guides, Provincial Registrars (from all nine (9) provinces) provided the Department with their respective databases of registered tourist guides whose details (including cellphone numbers) had been verified and updated.
3. Based on the information that was received by the respective Provincial Registrars, further verifications were conducted with UIF. Based on the outcome of the UIF verification process, payments to a total of 4415 tourist guides have been processed to date. The 4415 tourist guides that were processed for payment met the criteria that is outlined above. As per the UIF data, 4778 tourist guides did not qualify for the funding.During the verification process it was found that 260 were duplications or their information was incomplete or incorrect.The breakdown of the number of guides submitted by the respective provinces and the payments that have been processed per province is outlined in the table below:
Province |
Number of guides submitted by province |
Number of guides that met the criteria for payment |
% of guides received funding |
1. Eastern Cape |
505 |
179 |
35% |
2. Free State |
38 |
24 |
63% |
3. Gauteng |
1167 |
963 |
83% |
4. KwaZulu-Natal |
745 |
410 |
55% |
5. Limpopo |
418 |
145 |
35% |
6. Mpumalanga |
1197 |
434 |
36% |
7. Northern Cape |
109 |
105 |
96% |
8. North West |
242 |
116 |
48% |
9. Western Cape |
5032 |
2039 |
41% |
Totals |
9453 |
4415 |
47% |
4. A total of R19 867 500.00 has been committed for the payment to 4415 tourist guides. By end of October 2020, all 4415 tourist guides will have received a total payment of R4500 (R1500per guide X 3 months).
19 October 2020 - NW1913
De Freitas, Mr MS to ask the Minister of Tourism
With reference to her reply to question 1128 on 28 October 2019, (a) on what date were the performance agreements for (i) her and (ii) the Deputy Minister finalised and signed and (b) what are the key performance indicators used to monitor the deadlines set in the performance agreements for her and the Deputy Minister respectively?
Reply:
(a)(i) In line with the President’s announcement in his State of the Nation Address on 13 February 2020 that Ministers will contract with him and sign performance agreements, agreement were prepared. However, the COVID-19 pandemic significantly affected government’s plans and budgets, resulting in the tabling of a Supplementary Budget by the Minister of Finance in June 2020. The reprioritisation had an impact on departments’ Strategic Plans 2020-2025 and APPs 2020/2021, therefore government departments had to revise their APPs. Subsequently, the performance agreements of Members of the Executive were revised taking into account the new fiscal environment.
The Minister of Tourism’s Performance Agreement was submitted to the Presidency on 24 July 2020, as directed by the Department of Planning, Monitoring and Evaluation’s (DPME) Circular to all Ministers, signed by the Minister in the Presidency on 17 July 2020.
The finalisation and signing of the Minister’s Performance Agreement (PA) with the President is dependent upon the completion of DPME’Sevaluation outcome of the Minister’s PA,.
(ii) Once the above process has been concluded, the Minister will enter into an agreement with the Deputy Minister to provide support relating to key responsibility areas in her performance agreement. No PA is signed by the Deputy Minister and the President.
(b) (i) The key performance indicators will be confirmed upon the signing of the Performance Agreement by the Minister and the President.
(ii) Refer to (a) (ii)
23 September 2020 - NW1104
De Freitas, Mr MS to ask the Minister of Tourism
(a) Which training courses, conducted through her department, have been run (i) in the past three financial years and (ii) since 1 April 2020, (b) where were the training courses run, (c) how were students identified, (d) what number of students attended, completed and did not complete each training course, (e) what exams were written in each case, (f) what number of students wrote, passed and failed the exams, (g) where is each course recognised and (h) which of these graduates were employed?
Reply:
a) (i)The department has provided the following training in the past three financial years:
(i) 2017/ 2018 FOOD SAFETY SKILLS PROGRAMME: (1 YEAR LEARNERSHIPtargeting 500 and implement over recruited to manage drop outs).
(a)Capacity Building Programme |
b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d)What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
(g) Where is the course recognised ? |
(h)which of these graduates were employed? |
1. Food Safety Skills Programme consisting of the following:
|
Eastern Cape: 53
|
Provincial Department and Municipalities provide the appointed service provider with learners’ database. Advertisement of the training through local newspaper and municipal offices. After the 2010 World Cup there were media reports of food poisoning in hotels. Research was conducted by an internal team from the HRD Unit within the Domestic Tourism Branch and report was compiled regarding this matter. The Food Safety programme was identified as a need through this process. |
Eastern Cape:38 _____________ Limpopo: 75 ____________ Gauteng: 124 _____________ Free State:18 _____________ KwaZuluNatal:94 _____________ Mpumalanga: 69 _____________ North West: 20 Western Cape:38 _____________ Northern Cape:11 |
Formative and Summative assessment written by the learners and POE and learner logbook submitted for moderation. |
Eastern Cape:38 _____________ Limpopo: 75 _____________ Gauteng: 124 _____________ Free State:18 _____________ KwaZuluNatal:94 _____________ Mpumalanga: 69 _____________ North West: 20 Western Cape:38 _____________ Northern Cape:11 |
CATHSSETA & Food and Bev SETA |
Permanent employment: 133 Graduated: 483 Drop-outs: 90 |
Limpopo: 75
|
|||||||
Gauteng: 141
______________________________ Free State: 25
|
|||||||
KwaZulu Natal: 102
|
|||||||
Mpumalanga: 75
|
|||||||
North West: 25
|
|||||||
Western Cape: 65
_____________________________ Northern Cape: 12 Sol Plaatjie |
2018/2019:HOSPITALITY YOUTH TRAINING PROGRAMME: NATIONAL CERTIFICATE IN FOOD AND BEVERAGE SERVICES: 1 YEAR LEARNERSHIP
(a)Capacity Building Programme |
b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
d) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
HYTP: Food and Beverage Services 2018/19 600 Youth were enrolled in the Food and Beverage Programme |
NW:
|
Provincial Departments and Municipalities provide the appointed service provider with learners’ database. Advertisement of the training through local newspaper and municipal offices. The training programme was identified through the CATHSSETA Sector Skills Plan. |
North West Target :200 239 learners enrolled ____________ Limpopo Target: 300 300 learners enrolled ____________ Free State Target :100 106 learners enrolled |
Formative and Summative assessment written by the learners and POE and learner logbook submitted for moderation. |
NW 203(3 additional learners to mitigate drop outs) ________ Limpopo 281 passed _____________ Free State 91 passed 15 failed/drop out |
CATHSSETA |
North West: Graduated:203 Employed:37 Drop out:36 ____________________ Limpopo: Graduated: 281 Employed: 45 Drop out: 19 ___________________ Free State: Graduated: 91 Employed: 20 Drop out: 15 |
Limpopo:
|
|||||||
Free State:
|
(a)Capacity Building Programme |
b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
d) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
NATIONAL CERTIFICATE IN FAST FOOD SERVICES: 1 Year learnership programme 2018/19 Implementation commenced in 2018 |
Gauteng: Target 575
|
Provincial Department and Municipalities provide the appointed service provider with learners’ database. Advertisement of the training through local newspaper and municipal offices. The training programme was identified through the CATHSSETA Sector Skills Plan. |
GP: Enrolled 575 Completed: _____________ MP: Enrolled: 350 Completed 296 _____________ EC: Enrolled 216 Completed:181 ____________ WC:800 Cluster1: 400 Still under implementation Cluster 2: 400 _____________ KZN: Enrolled: 661 Completed: 610 |
Formative and Summative assessments, POE and learner logbook completed & submitted for moderation. Learners complete the 30% practicals at the assigned workplaces and the 70% theory classroom work. |
_____________ MP: 296 _____________ EC: 181 _____________ WC Still under implementation ___________ KZN: 610 |
CATHSSETA |
_________________ MP Graduated:296 Employed:53 Drop outs:54 ____________________ EC Competent: 181 (No graduations) Employed: N/A Drop outs: 32 ____________________ WC Still under implementation ____________________ KZN Graduation postponed due to COVID 19 |
Mpumalanga: Target:350
|
|||||||
Eastern Cape: Target 200 (Addition 16)
OR Tambo District Municipality |
|||||||
Western Cape: Target 800
|
|||||||
Kwa-Zulu Natal:Target 575 (Addition 86)
|
2019/2020 (HYP)
(a)Capacity Building Programme |
b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
NATIONAL CERTIFICATE IN FAST FOOD SERVICES 2019/20 Projectscommenced in 2019 and projects are still under implementation. |
Limpopo: Target 550
|
Provincial Department and Municipalities provide the appointed service provider with learners’ database. Advertisement of the training through local newspaper and municipal offices. |
LP: 550 attended ___________ NC: 200 ___________ North West: 400 FS 250 -Currently amending the SLA to amend the project duration as implementation is delayed due to COVID 19 -Interviews scheduled for November 2020. |
Learners complete the 30% practicals at the assigned workplaces and the 70% theory classroom work. |
LP Still under implementation ________ NC Still under implementation North West Still under implementation FS Not yet implemented due to COVID 19. |
CATHSSETA |
LP Still under implementation ________________ NC Still under implementation ____________________ North West Still under implementation ___________________ FS Not yet implemented due to COVID 19 |
Northern Cape: Target 200
|
|||||||
North West:Target 400
|
|||||||
Free State: Target 250(Not yet implemented due to COVID 19).
|
2020/21 HYTP: National Certificate in Fast Food Services
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
NATIONAL CERTIFICATE IN FAST FOOD SERVICES 2020/21 Targeting 500 youth in all nine provinces . |
Q1 HYTP implemented utilising e- learning
Finalisation of HYTP in implemented in KZN, WC, NW, GP and MP |
Provincial Department and Municipalities provide the appointed service provider with learners’ database. Advertisement of the training through local newspaper and municipal offices. |
LP: 550 attended ___________ NC: 200 ___________ North West: 400 FS Not yet implemented due to COVID 19 250 |
Learners complete the 30% practical’s at the assigned workplaces and the 70% theory classroom work. |
LP Still under implementation ________ NC Still under implementation North West Still under implementation FS Not yet implemented due to COVID 19 |
CATHSSETA |
LP Still under implementation ________________ NC Still under implementation ____________________ North West Still under implementation ___________________ FS Not yet implemented due to COVID 19 |
2017/2018: WINE SERVICES / SOMMELIER TRAINING PROGRAMME TARGETING 300 UNEMPLOYED YOUTH (May 2017 – April 2018)3 YEAR PROGRAMME
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
Wine Service /Sommelier Training Commencement (Year 1) 2017/18 |
KZN- Ethekwini&Umkhanyakude NC- ZF Mgcawu WC – Cape Winelands GP- City of Johannesburg |
KZN – Unemployed Tourism & Hospitality Databases NC – Unemployed database from the Municipality WC- Unemployed database from the Municipality GP – Unemployed Tourism & Hospitality Databases |
KZN – 100 NC – 20 WC – 150 GP – 30 |
1)Bar Attendant Skills Programmes 2)Drink Service Skills Programme 3) Sommelier Module one (Wine Level 1) |
1)Bar Attendant – 267 Wrote, 267 Passed 2) Drink Service – 247 Wrote 247 Passed 3) Sommelier Module 1 – 281 Wrote 281 Passed |
CATHSSETA (Bar Attendant & Drink Services) Sommelier Academy (Module 1) |
This is a 3 year Programme |
2018/2019 (May 2018 – April 2019) WINE SERVICES/ SOMMELIER TRAINING: 3 YEAR PROGRAMME
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
Wine Service/ Sommelier: Training continuation (Year 2) 2018/19 |
KZN- Ethekwini&Umkhanyakude NC- ZF Mgcawu WC – Cape Winelands GP- City of Johannesburg |
KZN – Unemployed Tourism & Hospitality Databases NC – Unemployed database from the Municipality WC- Unemployed database from the Municipality GP - –Unemployed Tourism & Hospitality Databases |
Enrolled 280 Completed 270 |
1)Sommelier Module two (Wine Ambassador) 2)SommelierModule 3 (Wine Level 2) 3)Sommelier Module 4 (Wine & Beverage Services) |
1) Sommelier Module 2 – 280 Wrote 280 Passed 2) Sommelier Module 3 275 Wrote 275 Passed 3)Sommelier Module 4 270 Wrote 270 Passed |
Sommelier Academy (Module 2, 3 and 4) |
This is a 3 year Programme |
2019/20 (MAY 2019 – APRIL 2020) WINE SERVICE /SOMMELIER TRAINING
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
Wine Service/ Sommelier: Training continuation for 300 target Year 3: 2019/20 |
KZN- Ethekwini&Umkhanyakude WC – Cape Winelands GP- City of Johannesburg |
KZN – Unemployed Tourism & Hospitality Databases of the municipality? WC- Unemployed database from the Municipality GP - –Unemployed Tourism & Hospitality Databases |
Enrolled: 269 Completed: 242 |
1)Sommelier Module five (Wine Level 3 International Wines) 2). SommelierModule 6 (SASA Wine Steward) 3) Event Support Assistant, Customer Care, Culture and Nature Site Guide |
1). Sommelier Module 5 2). Sommelier Module 6 3). Cathsseta Skills Programme (EXAMS STILL IN PROGRESS) |
Sommelier Academy (Module 5) SASA (South African Sommelier Association) (Module 6) CATHSSETA (Event Support, CustomerCare, Nature and Culture Site Guide) |
40 – Employed and 4 started their own business NB: 59 dropped out |
2020/21 WINE SERVICE /SOMMELIER TRAINING
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
Wine Service/ Sommelier: Training continuation for 300 target-2019/20 Targeting 252 Youth for 2020/21 |
Q1 Implemented in 3 Provinces GP,KZN and WC KZN- Ethekwini&Umkhanyakude WC – Cape Winelands GP- City of Johannesburg Q2 Completion of Wine Service training Programme (Sommelier) Project planning finalised, currently under procurement and commencement in Q4 |
KZN – Unemployed Tourism & Hospitality Databases of the municipalities WC- Unemployed database from the District Municipality GP - –Unemployed Tourism & Hospitality Database of the City of Johannesburg |
Enrolled: 269 Completed: 242 |
1)Sommelier Module five (Wine Level 3 International Wines) 2)SommelierModule 6 (SASA Wine Steward) 3) Event Support Assistant, Customer Care, Culture and Nature Site Guide |
1)Sommelier Module 5 2) Sommelier Module 6 3). Cathsseta Skills Programme (EXAMS STILL IN PROGRESS) |
Sommelier Academy (Module 5) SASA(South African Sommelier Association)(Module 6) CATHSSETA (Event Support, Customer Care, Nature and Culture Site Guide) |
40 – Employed and 4 started their own business NB: 59 dropped out |
2017/18 YEAR ONE: NATIONAL YOUTH CHEF TRAINING PROGRAMME: (The programme was implemented for a period of three years)
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
NYCTP 2017/2018 Targeting 577 trainees was implemented Certificate – 250 Diploma- 227 Pastry - 100 |
Limpopo
Mpumalanga
Gauteng
North West
Western Cape
Eastern Cape
Northern Cape
Free State
Kwazulu Natal
|
Advertised:
|
Enrolled – 766 Dropped out - 74 Completed – 692 Certificate graduates -429 Diploma graduates –121 Pastry graduates – 40 |
|
Wrote - 692 Passed – 590 Failed – 99 Absent - 3 |
City & Guilds Qualification Recognised Internationally: London Africa – including Botswana, Ghana, Kenya, Lesotho, Malawi, Mauritius, Namibia, Nigeria, Seychelles, South Africa, Sudan, Swaziland, Uganda, Zambia, Zimbabwe. ASEAN and Greater China – including Brunei Darussalam, Burma, China, Hong Kong, Indonesia, Japan, Macau, Malaysia, Mongolia, Myanmar, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam. Caribbean and the Americas – including Antigua, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman, Grenada, Guyana, Jamaica, Trinidad & Tobago, Turks & Caicos Islands. India and Nepal Middle East and North Africa (MENA) – including Afghanistan, Azerbaijan, Bahrain, Egypt, Jordan, Kuwait, Lebanon, Oman, Palestine, Qatar, Russia, Saudi Arabia, Turkey, UAE. South Asia – including Bangladesh, Pakistan, Sri Lanka. |
46 employed as follows: Diploma - 6 Pastry - 40 |
2018/2019: YEAR TWO: NATIONAL YOUTH CHEF TRAINING PROGRAMME (Continuation of the programme with certificates and diploma graduates only)
(a)Capacity Building Programme |
(b)Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d)What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
The NYCTP 2018/19 Targeting 477 unemployed youth trainees was implemented (561 learners enrolled) Diploma – 250 Pastry- 227 |
No advertisement was released as the students were already in the system and continued to Diploma and Pastry |
Diploma Learners – 392 Pastry Learners -169 Completed - 561 learners |
|
Successful – 536 Failed – 16 Exams Absentees (both levels) - 9 Diploma Passed– 375 Pastry Passed – 161 Diploma Failed – 9 Pastry Failed – 7 |
City & Guilds Qualification Recognised Internationally: |
Pastry employed -76 |
2019/20: YEAR THREE: NATIONAL YOUTH CHEF TRAINING PROGRAMME (Continuation of the programme with certificates and diploma graduates
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(c) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
The NYCTP 2019/20 Targeting 250 unemployed youth trainees was implemented Pastry- 250 |
All 9 provinces |
No advertisement was released as the students were already in the system and were continued to Diploma and Pastry |
Still in progress – 368 Pastry learners Not yet completed |
Not yet completed Exams to be written:
|
Not yet completed |
City & Guilds Qualification Recognised Internationally: |
Learners to complete the programme in December 2020 |
2017/2018 Training for Tourist Guides - Upskilling |
|||||||
a)Capacity Building Programme |
(b)Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d)What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams |
(g) Where is the course recognised ? |
(h) which of these graduates were employed? |
Adventure Guiding (NQF2) |
Northern Cape ZF Mgcawu District |
Interviews |
12 |
Adventure Guiding: Hiking (NQF2) |
All 12 passed |
CATHSSETA |
Beneficiaries were new entrants. Subsequent to completion of training and registration, they were able to operate on a freelance basis. |
Culture Guiding (NQF2) |
Northern Cape ZF Mgcawu District |
Interviews |
15 |
Culture Guiding (NQF2) |
10 passed 5 dropped out |
CATHSSETA |
Beneficiaries were new entrants. Subsequent to completion of training and registration, they were able to operate on a freelance basis. |
Culture Guiding (NQF2) |
North West Dr Ruth SegomotsiMompati District |
Interviews |
10 |
Culture Guiding (NQF2) |
10 passed |
CATHSSETA |
Beneficiaries were new entrants. Subsequent to completion of training and registration, they were able to operate on a freelance |
Adventure Guiding (NQF4) |
KwaZulu-Natal uThukela District |
Identified by Ukhahlamba Drakensberg World Heritage Site, Ezemvelo KZN Wildlife |
16 |
Adventure Guiding: Hiking (NQF4) |
16 passed |
CATHSSETA |
Beneficiaries were registered community guides operating on a freelance basis for Ezemvelo KZN Wildlife |
Culture Guiding (NQF2) & Customer Service Training |
Limpopo Vhembe District |
Identified by Mapungubwe World Heritage Site, SANParks. |
8 |
Culture Guiding (NQF2) and Customer Service |
8 passed |
CATHSSETA |
Beneficiaries were registered tourist guides fully employed by SANParks |
2018/2019 Tourist Guides Training and upskilling
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
(g) Where is the course recognised ? |
(h) which of these graduates were employed? |
Adventure Guiding (NQF4) |
Eastern Cape O.R.Tambo District |
Identified by Eastern Cape Parks & Tourism Agency |
20 |
Adventure Guiding: Hiking (NQF4) |
20 passed |
CATHSSETA |
Beneficiaries were new entrants. Subsequent to completion of training and registration, they were able to operate on a freelance basis. |
Nature and Culture Guiding (NQF2) |
Limpopo Waterberg District |
Interviews |
16 |
Nature and Culture Guiding (NQF2) |
16 passed |
CATHSSETA |
Beneficiaries were new entrants. Subsequent to completion of training and registration, they were able to operate on a freelance basis. |
Nature Guiding (NQF4) |
Kwazulu-Natal Umkhanyakude District |
Identified by iSimangaliso Wetland Park Authority |
10 |
Nature Guiding (NQF4) |
10 passed |
CATHSSETA |
Beneficiaries were operating on a freelance basis. |
2019/20 TouristGuides Trainingand upskilling
(a)Capacity Building Programme |
(b)Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d)What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
(g) Where is the course recognised ? |
(h) which of these graduates were employed? |
Mandarin Language Training HSK Level 1 |
Beneficiaries were from
|
Interviews |
20 |
HSK 1 Equivalent Exam |
20 passed |
Confucius Institute ( International recognised) |
Out of the 20 beneficiaries, two (2) are business owners, 6 are employed and the remaining operating on a freelance basis. |
2020/21Tourist GuidesTraining and upskilling
(a)Capacity Building Programme |
(b)Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d)What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
(g) Where is the course recognised ? |
(h) which of these graduates were employed? |
Mandarin Language Training HSK Level 1 |
Beneficiaries are from
|
Interviews |
20 students are expected to attend and complete the training |
HSK 1 Equivalent Exam will be written |
TBC as training will be implemented during Q3 and Q4 |
Confucius Institute (International recognised |
To be determined. |
2016/17 EXECUTIVE DEVELOPMENT PROGRAMME FOR WOMEN IN TOURISM
(a)Capacity Building Programme |
(province and district) |
(c )How were students Identified? |
(d)What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
(g) Where is the course recognised ? |
(h) which of these graduates were employed? |
EDP Training 2017 |
Training was open for all 9 provinces. Selected learners came from KZN, Gauteng, Western Cape, NW |
Request for nominations were sent to employers through associations of all the tourism value chain |
20 attended |
Assignments and POE’s were submitted in 2 semesters which are June and Dec |
19 wrote exams as 1 student passed during the programme 16 graduated |
This programme is NQF level 8 aligned |
This programme is for employed women A branch manager for Avis Car Rental in Menlyn (Pretoria). Promoted to an Area Manager overseeing 7 Avis Car Rental branches in Limpopo, Operations Department, to Operations Duty Manager at Sun Times Square (Sun International) Rooms Divisions Manager at Protea Hotel Fire and Ice! Melrose Arch to General Manager at Protea Hotel Karridene |
2018 EXECUTIVE DEVELOPMENT PROGRAMME FOR WOMEN IN TOURISM
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d)What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
(g) Where is the course recognised ? |
(h) which of these graduates were employed? |
EDP Training 2018 |
Training was open for all 9 provinces. Selected learners came fromGauteng,Western Cape,North West,Mpumalanga,Kwa – Zulu Natal,Eastern Cape |
Request for nominations were sent to employers through associations of all the tourism value chain |
40 attended |
Assignments and POE’s were submitted in 2 semesters which are June and Dec |
40 wrote exams 32 graduated |
This programme is NQF level 8 aligned |
This programme is for employed women Assistant General Manager: City Lode Hotel Groups to General Manager: Road Lodge Kimberly Deputy Manager: Bidvest Prestige to General Manager Regional (North West Hospitality Region): Bidvest Prestige Branch Manager: Illios Travel to Head of Operations: Illios Travel Head Office Johannesburg Assistant General Manager: City Lodge Hotel Group to Senior Assistant General Manager: Town Lodge Greyston, Sandton Assistant front office manager: Hilton Cape Town to Guest Relation Manager – Hilton Worldwide Luxury Brand Dubai |
2019 EXECUTIVE DEVELOPMENT PROGRAMME FOR WOMEN IN TOURISM
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d)What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
(g) Where is the course recognised ? |
(h) which of these graduates were employed? |
EDP Training 2019/20 |
Training was open for all 9 provinces. Selected learners came from Gauteng, KZN, EC, NW, Limpopo |
Request for nominations were sent to employers through associations of all the tourism value chain |
20 attended |
Assignments and POE’s were submitted in 2 semesters which are June and Dec |
20 wrote exams 12 graduated ( 3 dropped out due to ill health, the other 5 have modules outstanding, hence only 12 was eligible to graduate) |
This programme is NQF level 8 aligned |
This programme is for employed women |
2020 EXECUTIVE DEVELOPMENT PROGRAMME FOR WOMEN IN TOURISM
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d)What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
(g) Where is the course recognised ? |
(h) which of these graduates were employed? |
EDP Training 2020 20 black women enrolled in executive Development Programme for WiT |
Training has not commence however it will be conducted in Gauteng |
Request for nominations were sent to employers through associations of all the tourism value chain The intake for 2020/21 commencement date was postponed from July 2020 to January 2021 due to the COVID-19 pandemic. The selection process for 20 candidates is still in progress. |
NA |
Assignments and POE’s were submitted in 2 semesters which are June and Dec |
NA |
This programme is NQF level 8 aligned |
This programme is for employed women |
21 September 2020 - NW2148
De Freitas, Mr MS to ask the Minister of Tourism
What (a) are the details of any organisation that has been supported by her department in the past three financial years to date, (b) is the nature of the support provided to each organisation, (c) is the total amount of monetary support given to each organisation, (d)(i) are the details of the criteria used to decide which organisation to support and (ii) are the reasons that the specified organisations were supported, (e) outcomes (i) were expected from the organisations respectively in each instance and (ii) did each organisation deliver in each case, (f) monitoring mechanisms are in place to monitor outcomes and expenditure and (g) criteria were used to categorise outcomes as successes and/or failures?
Reply:
The Department does not provide support to organisations.
(a) to (g) not applicable
21 September 2020 - NW2147
De Freitas, Mr MS to ask the Minister of Tourism
What (a) steps has her department taken to ensure accessibility of tourism sites in the past three financial years to date, (b) are the details of the success achieved in this regard, (c) are the details of how accessibility of tourism sites is measured, (d) are the details of the road infrastructure that was (i) developed, (ii) upgraded and (iii) maintained in the past three financial years to date and (e) are the additional tourism offers that have been added in this regard in each instance?
Reply:
Various role players contribute to tourism. Tourism will always benefit from any maintenances, upgrades or new developments to any infrastructure.
Road infrastructure is not the competency of the Department of Tourism nor does the department keep the requested information pertaining to the road infrastructure of the country.The Honourable member may refer the question to the Minister of Transport.
(a) to (e) Not applicable.
10 September 2020 - NW2149
De Freitas, Mr MS to ask the Minister of Tourism
(a) What (i) are the names of the persons who have been recently appointed onto the SA Tourism (SAT) Board, (ii) criteria were used in their appointment and (iii) expertise will each of the new members bring to SAT and (b) on what date (i) was each member officially appointed onto the Board and (ii) will their term of office come to an end in each case?
Reply:
(a)
(i) What are the names of the persons who have been recently appointed onto the SA Tourism (SAT) Board. |
(ii) What criteria that were used in their appointment. |
(iii) What expertise will each of the new members bring to SAT. |
1. Mr Siyabonga Dube |
Board members are appointed on the basis of their knowledge, experience or qualifications relating to the functions of the |
Governance, public sector finance and auditing |
2. Advocate Monjakunyane Gumbi |
Legal and Leadership |
2149 (NW2714E)
(i) What are the names of the persons who have been recently appointed onto the SA Tourism (SAT) Board. |
(ii) What criteria that were used in their appointment. |
(iii) What expertise will each of the new members bring to SAT. |
3. Ms. Gloria Serobe |
Board. The combined individual skills and expertise contribute to the effective functioning of the Board as an entity, as decisions are taken collectively. |
Leadership, Governance and Finance |
4. Mr. Mduduzi Zakwe |
Audit and information technology |
|
5. Ms. Zola Baba Tshefu |
Tourism and public sector governance |
(b)
(i) On what date was each member officially appointed onto the Board. |
(ii) On what date will their term of office come to an end in each case? |
1. Mr Siyabonga Dube 11 August 2019 |
31 May 2021 |
2. Advocate Monjakunyane Gumbi 29 April 2020 |
31 May 2021 |
3. Ms. Gloria Serobe 29 April 2020 |
31 May 2021 |
4. Mr. Mduduzi Zakwe May 2020 |
31 May 2021 |
5. Ms. Zola Baba Tshefu 11 August 2019 |
31 May 2021 |
2149 (NW2714E) Page 2
07 September 2020 - NW1780
De Freitas, Mr MS to ask the Minister of Tourism
With reference to her reply to question 842 on 28 May 2020, what (a) are the names of the senior and middle management departmental officials who serve on the committee and what is each person’s department, directorate and designation, (b) are the roles and responsibilities of the committee and its members, (c) are the instances when applications are rejected and the reasons for rejecting the application in each case, (d) deadline has been set for the completion of adjudications, (e) are the deadlines for completion and submission of the adjudication report to the Accounting Officer and (f) is the date for the conclusion of the work of the committee and the Tourism Relief Fund?
Reply:
a) Department’s officials who served as members of the Committees were appointed from amongst the ranks of Senior Management Services in the following Chief Directorates within the Department:
- Tourism Incentive Programme
- Destination Planning and Investment Coordination
- Strategy and Systems
- Tourism Visitor Services
The Department will consider a request to reveal the names of the officials and any other information that may results in revealing their names, when such a request is made in accordance with the law that govern access to personal information.
b) The members of the Adjudication Committee considered evaluation recommendations and adjudicated applications based on the criteria and requirements set for funding.
c) Applications that did not meet the requirements and qualification criteria set. Some applicants could not benefit from the TRF because the available money was finished after paying 4000 businesses at R50,000 per business amounting to the Fund’s total of R200 million.
d) There was no date set for the completion of the adjudication process. The process was meant to be completed when adjudication responsibilities were concluded.
e) Adjudication outcome is final and report to Accounting Officer is for information. There was no date set for the completion and submission of the adjudication report to the Accounting Officer. Thereport was to be submitted to the Accounting Officer upon the conclusion of the adjudication process.
f) There was no date set for the conclusion of the work of the committees. The work of the committees/structures ended when their responsibilities were discharged.
07 September 2020 - NW1911
De Freitas, Mr MS to ask the Minister of Tourism
With reference to her reply to question 423 on 30 April 2020, what is the set deadline for her to receive the final report on the SA Tourism Board Assessment Reviews?
Reply:
The South African Board Assessment Reviews were received on 13 May 2020.
07 September 2020 - NW1912
De Freitas, Mr MS to ask the Minister of Tourism
(1)Whether, with reference to her reply to question 1233 on 28 October 2019, any Memorandum of Understanding (MOU) or Memorandum of Agreement (MOA) has been signed with the relevant authorities in each province in the past three financial years; if so, (2) what are the details of (a) all the persons with whom each specified MOU and MOA was signed respectively and (b) the date on which each MOU and MOA was signed; (3) what are the details of the (a) procedures that have been put in place to ensure that the terms of the memoranda are adhered to and (b) timelines and deadlines that have been set for each memorandum?
Reply:
1. The Department of Tourism has signed Memoranda of Understanding and Agreements (MOU and MOA) with the relevantManagement Authorities of the UNESCO World Heritage Sites in each province, to unlock the potential and competitiveness of tourism in these World Heritage Sites (WHSs). Between 2017/18to 2019/20 financial years the Department has signed MOUs and Agreements with Management Authorities of the following state institutions:Robben Island Museum (WC), Cradle of Humankind (GP), iSimangaliso Wetland Park (KZN), Maloti Drakensberg Transfrontier Park (KZN), Mapungubwe Cultural Landscape (LP), Khomani Cultural Landscape (Kgalagadi Transfrontier Park - NC), Barberton Makhonjwa Mountains(MP), Richtersveld Cultural Landscape (NC), Cape Floral Region (WC & EC) and Vredefort Dome (FS).
(2) The signed MOUs and Agreements clearly outline delegation of authority and powers, roles and responsibilities of each party, governance and institutional arrangements, to support and guide project implementation. The MOUs are signed by the delegated authority in the respective institutions.
(3) (a) and (b) In line with the above response, the signed MOUs and Agreements delineate roles and responsibilities of each party including setting up Project Steering Committees (PSC) to oversee the management of the projects and adherence to contractual obligations including project duration and timeframes for delivery. Most importantly the the PSC provides consistent support and monitor progress throughout the implementation phases of the project/s.
07 September 2020 - NW1353
De Freitas, Mr MS to ask the Minister of Tourism
Whether the implementation of the Tourism Equity Fund, to which the President of the Republic of South Africa, Mr M C Ramaphosa, referred to in the State of the Nation Address on 13 February 2020, will be unfrozen post Covid-19; if not, what (a) other support mechanisms does her department have to help the sector get back on its feet and (b) are the (i) time frames, (ii) timelines and (iii) deadlines in this regard?
Reply:
The implementation of the TEF was impacted upon by the reprioritisation of government’s budget and has had to be temporarilyput on hold. Given the significance of the Fund in relation to the transformation of the tourism sector, its implementation will continue going forward.
(a) and (b) The implementation of the Tourism Equity Fund is continuing.
07 September 2020 - NW1704
De Freitas, Mr MS to ask the Minister of Tourism
With reference to her reply to question 847 on 28 May 2020, what (a) process is being followed, (b) are the timelines and deadlines for each step of the process and (c)(i) is the name of the person(s) responsible for each step of the process and (ii) is each person’s (aa) responsibility and (bb) mandate in each step of the process?
Reply:
a) The process entails verification, evaluation, adjudication or approval of the application and verification of banking details in the department to payment through South African Tourism.
b) There was no deadline set for the steps of the process, however eachstep flows into the next and each day production progresses to the next step the following day.
c) (i) and (ii) (aa) and (bb)
Various departmental functionaries within the department under leadership DDG: Tourism Sector Support Services were responsible for provision of theICT system support, verification of applications for completeness, adjudication/approval of successful applications, and verification of banking details by the CFO’s office. Evaluation was independently conducted through external assist. Payment were processed through South African Tourism.Personnel information regarding individuals in the committee may be accessed through following procedures in relation to access to personal information.
07 September 2020 - NW1781
De Freitas, Mr MS to ask the Minister of Tourism
(a) What total number of meetings has the SA Tourism Board held (i) in each month in each of the past three financial years and (ii) since 1 April 2020, (b) which board members attended meetings in each month respectively, (c) what was the duration of each meeting and (d) what total amount of hours did each member attend each meeting in each specified month?
Reply:
(a) What total number of meetings has the SA Tourism Board held
(i) in each month in each of the past three financial
2017-2018 The SAT Board had in total 5 meetings (Please refer to Page 65 of the 2017-2018 SA Tourism Annual Report for more detail ). Please refer to the following link for electronic copy:https://live.southafrica.net/media/234722/sat-annual-report-final.pdf?downloadId=275971
2018-2019The SAT Board had in total 11 meetings (Please refer to Page 86 of the 2018-2019 SA Tourism Annual Report). Please refer to the following link for electronic copy: https://live.southafrica.net/media/276590/sa-tourism-annual-report-v11_web.pdf
2019-2020
Month |
(a) Total number of meetings |
(b) Which board members attended meetings in each month respectively |
(c) Duration of each meeting |
(d) What total amount of hours did each member attend each meeting in each specified month |
April Two meetings were scheduled |
10 April 2019 (Special Board meeting with Minister) |
Attendees (seven members): Ms. Pamela Yako, Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Mr. Enver Duminy, Ms. Kate Rivett-Carnac, Ms. Nomzamo Bhengu Apologies (six members) : Dr. Tanya Abrahamse,Ms.Ms. Lindiwe Sangweni-Siddo, Mr. Mohammed Baba, Mr. David Frost, Ms. Dawn Robertson,Dr. Yacoob Abba Omar |
Two hours |
The seven board members present attended the full two hours of the board meeting |
23 April 2019 |
Attendees (eight members): Ms. Pamela Yako, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Nomzamo Bhengu, Ms. Ms. Lindiwe Sangweni-Siddo, Mr. Mohammed Baba, Mr. David Frost Apologies (five members) : Dr. Tanya Abrahamse, Mr. Ravi Nadasen, Mr. Enver Duminy, Dr. Yacoob Abba Omar, Ms. Dawn Robertson |
Four hours |
The eight board members present attended the full four hours of the board meeting |
|
May Two meetings were scheduled |
3 May 2019 (Indaba) |
Attendees (twelve members): Ms. Pamela Yako, Dr. Tanya Abrahamse, Mr. Ravi Nadasen, Mr. Thebe Ikalafeng,Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms.Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Mohammed Baba, Mr. David Frost, Dr. Yacoob Abba Omar, Ms. Dawn Robertson Apologies (one member) : Mr. Enver Duminy |
Two hours |
The twelve board members present attended the full two hours of the board meeting |
30 May 2019 |
Attendees (nine members): Ms. Pamela Yako, Dr. Tanya Abrahamse, Mr. Ravi Nadasen, Mr. Thebe Ikalafeng,Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Michelle Constant, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu Apologies (four members): Dr. Yacoob Abba Omar, Ms. Dawn Robertson, Mr. Mohammed Baba, Mr. David Frost |
Five hours |
The nine board members present attended the full five hours of the board meeting |
|
June One meeting scheduled |
26 June 2019 (Special Board meeting with Minister) |
Attendees (ten members) Ms. Pamela Yako, Dr. Tanya Abrahamse, Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Mohammed Baba, Mr. David Frost, Ms. Dawn Robertson Apologies (three members) : Mr. Enver Duminy, Ms. Michelle Constant, Dr. Yacoob Abba Omar |
Three hours |
The ten board members present attended the full three hours of the board meeting |
July Two meetings were scheduled |
3 July 2019 (Special Board meeting) |
Attendees (eleven members): Ms. Pamela Yako, Dr. Tanya Abrahamse, Mr. Thebe Ikalafeng, Mr. Ravi Nadasen, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, , Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Ms. Dawn Robertson, Mr. Enver Duminy, Dr. Yacoob Abba Omar Apologies (one member): Mr. David Frost Resignation (one member) : Mr. Mohammed Baba |
Five hours |
The eleven board members present attended the full five hours of the board meeting |
30 July 2019 (Special Board meeting) |
Attendees (nine members) Ms. Pamela Yako, Dr. Tanya Abrahamse, Mr. Ravi Nadasen, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Dawn Robertson, Mr. Enver Duminy, Dr. Yacoob Abba Omar Apologies (two members) : Mr. Thebe Ikalafeng, Ms. Nomzamo Bhengu Resignation (one member) : Mr. David Frost |
Three hours |
The nine board members present attended the full three hours of the board meeting |
|
August One meeting (two-day lekgotla) was scheduled |
16-17 August 2019 (Board Lekgotla) |
Attendees (twelve members) Ms. Pamela Yako, Dr. Tanya Abrahamse, Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Enver Duminy, Dr. Yacoob Abba Omar, Mr. Siyabonga Dube, Ms. Zola Tshefu Apologies (one member) : Ms. Dawn Robertson New Appointments (two members): Mr. Siyabonga Dube, Ms. Zola Tshefu |
Two days |
The nine board members present attended the full two days of the board lekgotla |
September No meeting held |
||||
October Two meetings were scheduled |
4 October 2019 |
Attendees (ten members) Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Enver Duminy, Ms. Dawn Robertson, Mr. Siyabonga Dube, Ms. Ms. Zola Tshefu Apologies (one member) : Dr. Yacoob Abba Omar Resignations (two members): Ms. Pamela Yako, Dr. Tanya Abrahamse |
Five hours |
The ten board members present attended the full three hours of the board meeting |
28 October 2019 |
Attendees (eleven members) Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Enver Duminy, Ms. Dawn Robertson, Dr. Yacoob Abba Omar, Mr. Siyabonga Dube, Ms. Zola Tshefu Apologies : None |
Five hours |
The eleven board members present attended the full five hours of the board meeting |
|
November One meeting was scheduled |
28 November 2019 |
Attendees (nine members) Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Enver Duminy, Mr. Siyabonga Dube, Ms. Zola Tshefu Apologies (two members) : Dr. Yacoob Abba Omar, Ms. Dawn Robertson |
Five hours |
The nine board members present attended the full five hours of the board meeting |
December No meeting held |
||||
January One meeting was scheduled |
30 January 2020 |
Attendees (ten members): Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Enver Duminy, Mr. Siyabonga Dube, Ms. Zola Tshefu, Ms. Dawn Robertson Apologies (one member) : Dr. Yacoob Abba Omar |
Six hours |
The ten board members present attended the full six hours of the board meeting |
February Four meetings were scheduled |
6 February 2020 (Special Board meeting) |
Attendees (seven members): Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Kate Rivett-Carnac, Ms. Nomzamo Bhengu, Mr. Enver Duminy, Mr. Siyabonga Dube, Ms. Dawn Robertson Apologies (four members): Dr. Yacoob Abba Omar, Ms. Michelle Constant, Ms. Lindiwe Sangweni-Siddo, Ms. Zola Tshefu |
Three hours |
The seven board members present attended the full three hours of the board meeting The seven board members present attended the full six hours of the board meeting |
18 February 2020 (Board Risk Assessment) |
Attendees (seven members): Mr. Ravi Nadasen, Ms. Kate Rivett-Carnac, Dr. Yacoob Abba OmarMr. Siyabonga Dube, Ms. Michelle Constant, Ms. Lindiwe Sangweni-Siddo, Ms. Zola Tshefu Apologies (four members): Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson Ms. Nomzamo Bhengu |
Six hours |
||
27 February 2020 (Special Board meeting with Minister) |
Attendees (four members) Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Ms. Lindiwe Sangweni-Siddo, Apologies (six members): Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson Ms. Nomzamo Bhengu ,Ms. Kate Rivett-Carnac, Dr. Yacoob Abba Omar, Ms. Zola Tshefu |
Two hours |
The four board members present attended the full two hours of the board meeting |
|
28 February 2020 (Special Board) |
Attendees (nine members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Nomzamo Bhengu ,Ms. Kate Rivett-Carnac, Ms. Zola Tshefu Apologies (two members) : Dr. Yacoob Abba Omar, Ms. Lindiwe Sangweni-Siddo |
Four hours |
The nine board members present attended the full four hours of the board meeting |
|
March Two meetings were scheduled |
27 March 2020 |
Attendees (ten members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Dr. Yacoob Abba Omar, Ms.Lindiwe Sangweni-Siddo, Ms. Zola Tshefu Apologies (one member): Ms. Nomzamo Bhengu |
Three hours |
The ten board members present attended the full three hours of the board meeting |
31 March 2020 |
Attendees (ten members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Dr. Yacoob Abba Omar, Ms.Lindiwe Sangweni-Siddo, Ms. Zola Tshefu Apologies (one member): Ms. Nomzamo Bhengu |
One and half hour |
The ten board members present attended the full three hours of the board meeting |
(ii) And since 1 April 20202020-2021
Month |
(a) Total number of meetings |
(b) Which board members attended meetings in each month respectively |
(c) Duration of each meeting |
(d) What total amount of hours did each member attend each meeting in each specified month |
April Six meetings were scheduled |
15 April 2020 |
Attendees (ten members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Dr. Yacoob Abba Omar,Ms. Lindiwe Sangweni-Siddo, Ms. Zola Tshefu Apologies (one members): Ms. Nomzamo Bhengu |
Twohours |
The ten board members present attended the full two hours of the board meeting |
20 April 2020 (Special Board meeting) |
Attendees (ten members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Dr. Yacoob Abba Omar,Ms. Lindiwe Sangweni-Siddo, Ms. Zola Tshefu Apologies (one member): Ms. Nomzamo Bhengu |
Twohours |
The ten board members present attended the full two hours of the board meeting |
|
21 April 2020 (Special Board meeting with Minister) |
Attendees (eleven members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Dr. Yacoob Abba Omar, Ms. Lindiwe Sangweni-Siddo, Ms. Zola Tshefu, Ms. Nomzamo Bhengu Apologies : None |
One hour |
The eleven board members present attended the full one hour of the board meeting |
|
24 April 2020 (Special Board meeting) |
Attendees (nine members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac, Ms.Lindiwe Sangweni-Siddo, Ms. Zola Tshefu Apologies (two members): Ms. Nomzamo Bhengu, Dr. Yacoob Abba Omar |
Two hours |
The nine board members present attended the full two hours of the board meeting |
|
28 April 2020 (Special Board meeting) |
Attendees (seven members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Mr. Thebe Ikalafeng, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms.Lindiwe Sangweni-Siddo, Ms. Zola Tshefu Apologies (four members): Ms. Nomzamo Bhengu, Ms. Michelle Constant, Dr. Yacoob Abba Omar, Mr. Enver Duminy |
Two hours |
The seven board members present attended the full two hours of the board meeting |
|
30 April 2020 |
Attendees (ten members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Mr. Thebe Ikalafeng,Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms.Lindiwe Sangweni-Siddo, Ms. Michelle Constant, Dr. Yacoob Abba Omar, Mr. Enver Duminy, Ms. Zola Tshefu Apologies (one member): Ms. Nomzamo Bhengu |
Six hours |
The ten board members present attended the full six hours of the board meeting |
|
May Five meetings were scheduled |
5 May 2020 |
Attendees (eleven members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Mr. Thebe Ikalafeng,Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms.Lindiwe Sangweni-Siddo, Mr. Enver Duminy , Ms. Michelle Constant, Ms. Zola Tshefu,Adv. Mojanku Gumbi, Ms. Gloria Serobe Apologies (one member): Ms. Nomzamo Bhengu Resignation: Dr. Yacoob Abba Omar New Appointments: Adv. Mojanku Gumbi and Ms. Gloria Serobe |
Onehour |
The eleven board members present attended the full one hour of the board meeting |
7 May 2020 |
Attendees (ten members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Mr. Thebe Ikalafeng, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms. Lindiwe Sangweni-Siddo, Ms. Michelle Constant, Ms. Zola Tshefu,Adv. Mojanku Gumbi, Ms. Gloria Serobe Apologies (two members) : Ms. Nomzamo Bhengu, Mr. Enver Duminy |
One hour |
The ten board members present attended the full one hour of the board meeting |
|
14 May 2020 (Special Board meeting with Minister |
Attendees (eleven members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Mr. Thebe Ikalafeng,Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms. Lindiwe Sangweni-Siddo, Ms. Michelle Constant, Mr. Enver Duminy, Adv. Mojanku Gumbi, Ms. Gloria Serobe, Ms. Zola Tshefu Apologies : Ms. Nomzamo Bhengu |
Twohours |
The eleven board members present attended the full two hour of the board meeting |
|
18 May 2020 (Special Board meeting) |
Attendees (nine members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms. Lindiwe Sangweni-Siddo, Mr. Enver Duminy, Adv. Mojanku Gumbi, Ms. Gloria Serobe, Ms. Zola Tshefu Apologies (three members): Ms. Nomzamo Bhengu, Mr. Thebe Ikalafeng, Ms. Michelle Constant |
One hour |
The nine board members present attended the full one hour of the board meeting |
|
27 May 2020 (Special Board meeting) |
Attendees (ten members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, ,Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms.Lindiwe Sangweni-Siddo,Mr. Enver Duminy, Adv. Mojanku Gumbi, Ms. Gloria Serobe, Ms. Zola Tshefu, Mr. Thebe Ikalafeng, Ms. Michelle Constant Apologies : Ms. Nomzamo Bhengu |
One hour |
The ten board members present attended the full one hour of the board meeting |
|
June One meeting scheduled |
26 June 2020 (Board Induction) |
Attendees (thirteen members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms.Lindiwe Sangweni-Siddo,Mr. Enver Duminy, Adv. Mojanku Gumbi, Ms. Gloria Serobe, Ms. Zola Tshefu, Mr. Thebe Ikalafeng, Ms. Michelle Constant,Ms. Nomzamo Bhengu, Mr.Mduduzi Zakwe Apologies: None New Appointment (one member): Mr. Mduduzi Zakwe |
Six hours |
The thirteen board members present attended the full six hours of the board meeting |
July Two meetings scheduled |
8 July 2020 (Board meeting with Minister) |
Attendees (twelve members): Mr. Siyabonga Dube, Adv. Mojanku Gumbi, Mr. Ravi Nadasen,Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms. Lindiwe Sangweni-Siddo,Mr. Enver Duminy, Ms.Gloria Serobe, Ms. Zola Tshefu, Mr. Thebe Ikalafeng, Ms. Michelle Constant,Mr.Mduduzi Zakwe Apologies (one members): Ms. Nomzamo Bhengu |
One hour |
The twelve board members present attended the full one hour of the board meeting |
30 July 2020 |
Attendees (twelve members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms.Lindiwe Sangweni-Siddo,Mr. Enver Duminy, Adv. Mojanku Gumbi, Ms.Gloria Serobe, Ms. Zola Tshefu, Mr. Thebe Ikalafeng, Ms. Michelle Constant,Mduduzi Zakwe Apologies (one member): Ms. Nomzamo Bhengu |
Six hours |
The twelve board members present attended the full six hours of the board meeting |
31 August 2020 - NW1705
De Freitas, Mr MS to ask the Minister of Tourism
With reference to her reply to question 840 on 28 May 2020, what (a)(i) are the names of the persons who attended the specified meeting and (ii) organisations do they represent and (b)(i) steps have been taken with the aim of meeting the agreed resolutions as at the latest specified date and (ii) on what date has each of the steps been taken?
Reply:
a) (i)This is personal information and cannot be released without consent of the individuals concerned.
(ii) The organisations who were present at the meeting, are listed as follow:
- Airlines Association of Southern Africa (AASA)
- Association of Southern Africa Travel Agents (ASATA)
- Aviation Coordination Services
- Bay of Grace Tours
- BBEE Charter Council
- Blue Train
- Board of Airline Representatives (BARSA)
- Cape Town & Western Cape Convention Bureau
- Century City Conference Centre and Hotel
- City Lodge
- CTICC
- Cullinan Holdings
- Durban Convention Bureau
- Durban ICC
- Ephraim Mogale Tourism Association
- Federated Hospitality Association Of Southern Africa (FEDHASA)
- Fly Fofa
- Free State GLA
- International Air Transport Association (IATA)
- Johannesburg Convention Bureau
- Karibu Leisure Resort
- Limpopo Tourism
- Restaurant Association of South Africa (RASA)
- Ritsako Game Lodge
- Rovos Rail
- Royal African Discoveries
- SA Airlink
- SA Magic (China)
- Sakhumzi Vilakazi Street
- Sandstone Estates
- Sandton Convention Centre
- SANParks
- South African Tourism
- Southern Africa Tourism Services Association (SATSA)
- Southern African Association for the Conference Industry (SAACI)
- Southern African Vehicle Rental and Leasing Association (SAVRALA)
- Sun International
- Thebe Investment Corporation
- Tourism Business Council of South Africa (TBCSA)
- Tourism Marketing South Africa (TOMSA)
- Tourvest
- Tshwane Convention Bureau
- Tsogo Sun
- Wonder Steam Train (Pty) Ltd
b) (i)What steps have been taken with the aim of meeting the agreed resolutions as at the latest specified date?
As reflected in the response to National Assembly Question 840, submitted on 28 May 2020, the meeting that took place on 09 March 2020agreed that the spread of the pandemic in South Africa was still in its early stages, however, the Minister of Tourism committed to the following:
- To engage National Treasury to assist businesses in distress to access the employment incentives that have been put in place.
- To negotiate with various meetingsand events owners to postpone to futuredates based on scenarios so that weminimise cancellations.
- To further engage with the Minister of Labour andEmployment who has agreed to look atrelief measures for those registered withthe UIF.
Subsequently, the Department of Tourism has embarked on a range of activities to support the Tourism Sector in dealing with the effects of COVID-19. Interventions by the Department of Tourism include amongst others:
- The establishment of the Tourism Relief Fund (TRF)
- Engagement with the Minister of Labour and Employment to develop relief measures for those tourism companies registered with the UIF.
- The compilation of a list of accommodation facilities, i.e. public, community and privately owned, that can be utilised as quarantine facilities.
- Working with DIRCO in the repatriation of foreign tourists;
- The readjustment of the Department’s budget to support the Tourism recovery plan; and
- The development of the Tourism Sector Recovery Plan.
ii) On what date has each of the steps been taken?
- The establishment of the Tourism Relief Fund (TRF)
Applications for the Tourism Relief Fund opened on 07 April and closed on 31 May 2020. The budget of the department was readjusted asof March 2020 to accommodate the Tourism Relief Fund at R200 million.
- Engagement with The Minister of Labour and Employment regarding UIF
Mechanisms for the facilitation of claims for tourism business was established between TBCSA and the UIF.
- Quarantine facilities
Since the implementation of Level 5, of the Risk Adjusted strategy, accommodation facilities were identified to be used as quarantine sites.
- Repatriation of tourists
Since Level 5 of the Risk Adjusted Strategy, tourists were repatriated
- The development of the Tourism Sector Recovery Plan
The Tourism Sector Recovery Plan was developed through intensive consultations and was published for public comments on 1 August 2020.
- Engagement with events and meeting owners
Engagements were held with meetings and events ownersto appraise them about the situation and the need to explore mitigations to minimize loses.
31 August 2020 - NW1703
De Freitas, Mr MS to ask the Minister of Tourism
With reference to her reply to question 1032 on 8 June 2020, what (a)(i) infrastructure and (ii) facilities have been provided to the Registrar of Tourist Guides since her appointment, (b) is the value of each infrastructure item and facility in each case respectively and (c) were the reasons for the supplying of the infrastructure and facilities in each case?
Reply:
a) (i) and (ii) It should be a matter of common understanding that any functionary of government should be provided with the necessary equipment to do their duties and the National Tourist Guide Registrar is therefor no exception.
(b)The Departmentprovides reasonable accommodation and facilities to all its employees in accordance with the guidingpolicies whichequally apply to the National Registrar of Tourist Guides.
(c )To enable the National Registrar to perform her functions both as an official of the Department and as the National Tourist Guide Registrar, facilities were provided in line with her core responsibilities.
25 August 2020 - NW1168
De Freitas, Mr MS to ask the Minister of Tourism
With reference to tour offices of the Republic in countries worldwide, (a) what total number of tour offices does her department have in each country, (b) on what date was each office opened, (c) what are the monthly costs of each office, (d) what is the mandate of each office, (e) what (i) was the output of each office in the 2016-17, 2017-18 and 2018-19 financial years and (ii) for the remainder of this financial year, (f) how is each office monitored and (g) to whom does each office report?
Reply:
a) South African Tourism has offices in 10countries globally operating as regional hubs and servicing key source markets.
b) On what date was each office opened?
AFRICA |
AMERICAS |
EUROPE |
ASIA |
AUSTRALASIA |
|||||
Nigeria |
US |
Germany |
UK |
France |
Netherlands |
India |
China |
Japan |
Australia |
2014 |
1984 |
1960 |
1989 |
1993 |
1983 |
2004 |
2014 |
1978 |
2000 |
c) What are the monthly costs of each office?
AFRICA |
AMERICAS |
EUROPE |
ASIA |
AUSTRALASIA |
|||||
Nigeria |
US |
Germany |
UK |
France |
Netherlands |
India |
China |
Japan |
Australia |
R1 066 796,98 |
R1 444 683,24 |
R1 196 157,23 |
R1 162 767,57 |
R1 144 239,24 |
R1 031 060,45 |
R1 313 938,18 |
R 866 063,72 |
R 534 334,97 |
R 868 375,25 |
d) What is the mandate of each office?
Each office operates as a regional hub servicing key source markets, to ensure effective marketing initiatives, support to the value chain partners and effective delegation of authority and responsibility. Mandate of each office is to drive number of international tourist arrivals into South Africa, increase tourist foreign direct spend, geographic spread, brand positivity and awareness.
(e )(i) What was the output of each office in the financial year?
The output achieved is through partnering with relevant travel trade in each of the markets that are serviced by the country offices in which it invests to maximise synergies, enhance tourist experiences and increase sales of packages to South Africa. Partnerships allow South African Tourism to reach a larger audience at a shared cost with the partner, while the partner is equipped with brand relevant content and tools.
COUNTRY OFFICE ( and the markets it serves) |
2016/17- Arrivals |
2017/2018- Arrivals |
2018/19 - Arrivals |
Nigeria (IncludesGhana) |
82 751 |
68 626 |
74 768 |
US ( Includes Canada) |
406 192 |
437 903 |
444 671 |
Germany (Include Austria and Switzerland) |
394 548 |
437 837 |
431 668 |
UK (Includes Ireland) |
478 385 |
479 411 |
462 305 |
France ( Include Spain, Portugal and Italy) |
292 494 |
335 666 |
323 641 |
Netherlands (Include Belgium, Denmark, Sweden, Finland and Norway) |
297 152 |
320 275 |
310 258 |
India (IncludeTurkey, UAE, Malaysia and Singapore) |
121 298 |
135 336 |
126 998 |
China (IncludesSouth Korea) |
126 658 |
119 444 |
119 004 |
Japan |
24 018 |
27 410 |
27 542 |
Australia (IncludesNew Zealand) |
115 611 |
133 351 |
131 059 |
e (ii)Remainder of this financial year.
South Africa has a goal of achieving 21 million international arrivals by 2030. However, the COVID-19 pandemic has severely disrupted the travel and tourism sector with borders closed and flights grounded. The forecast by the UNWTO is that global tourism will decline by 20-30%.
The pandemic has rendered South African Tourism’s current market investment portfolio outdated for this year. Plans are in place to review the market investment choices by revising and updating the Marketing Investment Framework. The revision will ensure that new variables and data are considered in the framework which will reflect the future tourism state post the pandemic and will allow South African Tourism to review market investment choices based on various scenarios.
f) How is each office monitored?
Activities at all global offices are monitored and evaluated through SA Tourism Strategy, Insights and Analytics (SIA) Unit as part of the organisational performance monitoring processes and the markets performance are reported quarterly. Furthermore, the compliance and governance are maintained through policies and processes and monitored through the Internal Audit Unit.
g) To whom does each office report
Each office reports to Regional General Managers based at the South African Tourism’s Head Office in Sandton. The reporting is structured as follows:
Reporting |
Regional General Manager: Africa |
Regional General Manager: Americas |
Regional General Manager: Europe |
Regional General Manager: Asia/Australasia/Middle East |
||||||
Continent |
AFRICA |
AMERICAS |
EUROPE |
ASIA |
AUSTRALASIA |
|||||
Country Office |
Nigeria |
US |
Germany |
UK |
France |
Netherlands |
India |
China |
Japan |
Australia |
25 August 2020 - NW1389
Luthuli, Mr BN to ask the Minister of Tourism
What scientific backing went into the decision to reopen cinemas and casinos during the Covid-19 pandemic?
Reply:
As Honorable member would know, cinemas fall under the mandate of the Department of Sport, Arts and Culture.
As for the reopening of casinos, it was informed by the stringent preventative protocols developed by the casino industry, which were deemed adequate to prevent the spread of infections from a health point of view. These included adequate social distancing and spacing between machines, wearing of masks, frequent sanitization, different entrances for staff and patrons, screening of patrons and staff, keeping a register, arrangements for isolation room where necessary, booking of slots before arrival, and mainly working with membership based clientele amongst others.
25 August 2020 - NW1456
Groenewald, Mr IM to ask the Minister of Tourism
(1)Apart from the R200 milion relief fund for the tourism industry, what other measures, programmes and/or initiatives are being put in place to assist the tourism industry; (2) which of these measures, programmes and/or initiatives do not have broad-based black economic empowerment accreditation requirements in order to qualify; (3) whether she will make a statement on the matter?
Reply:
1. Apart from the Tourism Relief Fund what other measures, programmes and/or initiatives are being put in place to assist the tourism industry.
Apart from the Tourism Relief Fund, the Department has established a Tourist Guides ReliefFund for which a R30 million budget has been set aside to provide relief to freelance tourist guides.
The tourism sector, like all other industries and sector of the economy alsohas access to other forms of Covid-19 financial relief measures such Tax Relief fromSouth African Revenue Services (SARS), Temporary Employee Relief Scheme (TERS) or Unemployment Insurance Fund (UIF) Covid-19Relief Benefit from the Department of Employment and Labour; and the National Treasury’s R200 billon Credit Guarantee Scheme.
2. Which of these measures, programmes and/or initiatives do not have broad-based black economic empowerment accreditation requirements in order to qualify.
N/A
3. Whether the Minister will make a statement on the matter.
The Minister and/or departmenthas made public statements in relation to the relief measures that are provided by the department.
09 July 2020 - NW1232
Myeni, Mr ET to ask the Minister of Tourism
Given the impact of the Covid-19 pandemic, how does the future of start-up businesses within the tourism sector look post Covid-19?
Reply:
How does the future of start-up businesses within the tourism sector look post Covid-19.
The COVID 19 has created a crisis from which many tourism businesses will not recover. Many will also be forced to scale back operations. However, global recovery benchmarks indicate that tourism is typically resilient in the face of pandemics and is able to rebound strongly. Widespread business failures coupled with a fast rebound could create supportive conditions for start-up businesses.
Gaps and opportunities will exist all along the tourism value chain and it is important that entrepreneurs and aspiring entrepreneurs are supported in their efforts to capture these opportunities. It is for this reason that the recovery plan recommends the launching of an investment and market-entry facilitation programme to stimulate capital investment, sector transformation and product diversification.
Ultimately, the sector must work to attract investment through the recovery cycle in order to create sufficient supply capacity, but also to support the product diversification and unserved market needs that are likely to accompany renewed growth. Changing traveller preference and behaviours will also create new opportunities that may not previously have existed.
A concerted focus on investment-led economic rejuvenation is therefore required and this should be formalised under a collaborative investment promotion and market-entry facilitation programme. Strategies should evaluate value chain weaknesses and seek to re-introduce competition, facilitate revitalisation and encourage investment in unserved niches. Done right, this general approach can be highly supportive of transformation, inclusion and diversification objectives if it is underpinned by a focus on enhancing SMME visibility, mobilising multi-stakeholder collaboration, developing community assets and transforming spatial and ownership patterns.
09 July 2020 - NW1169
De Freitas, Mr MS to ask the Minister of Tourism
With reference to Lesbian, Gay, Bisexual, Transgender, Queer or Questioning and Intersex (LGBTQ+) tourism, (a) what processes are in place to grade LGBTQI+ tourist and hospitality establishments, (b) what strategy does her department have in place to attract the LGBTQI+ as tourists to the Republic, (c) how is the strategy being monitored, (d) what results have been yielded from the strategy in the 2016-17, 2017- 18 and 2018-19 financial years and the remainder of this financial year and (e) what economic growth has the strategy yielded in the 2016-17, 2017-18 and 2018-19 financial years and the remainder of this financial year?
Reply:
a) What processes are in place to grade LGBTQI+ tourist and hospitality establishments
Properties owned and operated by LGBTQ+ individuals are graded using the identical process to all other hospitality establishments. All properties, irrespective of category, are treated equally and are required to provide the same service to all patrons irrespective of sexual orientation in line with the Constitutional foundational value of equality. It was for this reason that, after much consideration, no specific LGBTQ+ differentiator was introduced when the new grading system was implemented on 01 April 2019.
b) What strategy does the department have in place to attract the LGBTQI+ as tourists to the Republic
SA Tourism currently does not have a dedicated strategy for the LGBTQI+ as this segment is part of the already existing priority segments used by SA Tourism to target high affluent travellers in the identified markets. The segments are:
- A younger segment, or “Wanderluster”: Wanderlusters traditionally are considered to be avid travellers between the ages of 25 and 40. These are adventure seekers and fully immerse themselves in the country’s culture and fun related experiences. They are digitally-savvy, looking for and booking holidays online. They tend to be Free Independent Travellers (FIT).
- An older segment, or “Next Stop South Africa” (NSSA): The NSSA segment on the other hand, are wealthier, experienced international travellers, usually between the ages of 40 and 60. They typically look for natural beauty and authentic cultural experiences. They prefer independent or small group travel and look for luxury and comfort as part of their experience and Safari is a big draw when travelling to South Africa.
The targeting of the LGBTQI+ is driven largely through strategic tactical hosting programmes, that offers immersive experiences of the destination. The marketing efforts are focused on opportunities provided by this niche segment to drive growth without losing track on other consumers.
From 2017-2019, SA Tourism has partnered with the International Gay and Lesbian Travel Association (IGLTA) through its affiliated media houses and hosted over 30 of key LGBTQI+ travel writers, freelancers, bloggers, and influencers in SA for first-hand experience of our destination. During and post-hosting programme, the hosted groups would share their personal curated experiences and provide believable endorsement for SA as a LGBTQI+ friendly destination, thus encouraging their social followers to visit SA. The hosted groups are from key markets i.e. Australia, US, Germany, Switzerland, Brazil and Japan.
c) How is the strategy being monitored
The return on investment on the programme is monitored through the number of media coverage, social media mentions resulting from hosting the travel writers, freelancers, bloggers, and influencers. Furthermore, the market intelligence gathered through the hosting provides valuable insights for the adjustment of messaging in order to deploy tactical and targeted marketing programmes going forward.
d) What results have been yielded from the strategy in the financial years:
It is currently not possible to make a direct link as tourist arrivals statistics are sourced from the Department of Home Affairs and cannot provide background data on tourists’ sexual orientation in line with the Constitutional foundational value of equality.
The tactical hosting programme that SA Tourism deployed focused on driving awareness and positivity about South Africa as a LGBTQI+ friendly destination. Through this platform the hosted writers, freelancers, bloggers, and influencers, drove destination content throughout their networks.
e) What economic growth has the strategy yielded in the financial years:
It is currently not possible to make direct link; however, our overall global marketing efforts have yielded growth year on year in foreign direct spend, injecting R75 billion (2016/17), R82 billion (2017/18) and R87,4 billion (2018/19) in the SA economy.
09 July 2020 - NW1779
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the webinar hosted by SA Tourism on 29 April 2020, (a) who, by individual name and organisation was invited to attend this webinar, (b) what criteria were used when inviting the specified invitees, (c) who attended the webinar, (d) what (i) was the outcome of the meeting and (ii) resolutions were agreed to, (e) by what date is a follow-up meeting set to take place and (f) what steps have been taken with the aim of meeting the resolutions that were agreed to (i) on each specified date and/or (ii) as at the latest specified date for which information is available?
Reply:
With reference to the webinar hosted by SA Tourism on 29 April 2020(State of Tourism Sector):
a) Who, by individual name and organisation was invited to attend this webinar?
The webinar was attended by about 3800 participants who logged in on the day. We are not in a position to provide the names as the participation was voluntary from the tourism trade that registered to attend.
b) What criteria were used when inviting the specified invitees?
As mentioned above, attendance to the webinar was voluntary and no participant was individually invited. The webinar was promotedthrough relevant tourism sector associations and digital platforms, and people registered to be part of it. The target audience wasthe tourism trade across the value chain.
c) Who attended the webinar?
As in question (a) and (b), the webinar was attend by about3800 participants representing various sub-sectors of the tourism industry i.e. Tour Operators, Accommodation, experiences etc.
d) What:
(i) Was the outcome of the meeting?
The main agenda of the webinar was “The Path Towards the Recovery of the Sector”. The Minister shared a presentation on working towards the sector’s recovery. The outcome was that industry members had an opportunity to make input into the plan.
(ii) Resolutions were agreed to?
That the inputs recieved from the webinar would be considered in the development of the recovery plan.
e) By what date is a follow-up meeting set to take place?
There was no follow-up date. The Minister regularly engages with various stakeholders across the tourism value chain. In relation to the recovery plan, the Minister hosted another webinar with industry on
14 August 2020.
f) What steps have been taken with the aim of meeting the resolutions that were agreed to
(i) On each specified date?
Inputsreceivedfrom the webinar were consideredin the recovery plan development.
(ii) As at the latest specified date for which information is available?
Not applicable.
01 July 2020 - NW1253
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the National Registrar of Tourist Guides and his/her duties, (a) what information was published to promote and develop the tourist guiding sector in each month (i) in the past three financial years and (ii) since 1 April 2020, (b) how was the information (i) published and (ii) distributed and (c) what information was contained in each instance respectively?
Reply:
a) What information was published to promote and develop the tourist guiding sector in each month
(i) In the past three financial years:
Years |
Information published to promote and develop the guiding sector |
2017/2018 |
Bi-annual tourist guiding newsletters, information on awareness initiatives such as International Tourist Guide Day, Lilizela Tourism Awards, Tourist Guide Awareness Inspections and information pertaining to training initiatives to develop the guiding sector. |
2018/2019 |
Bi-annual tourist guiding newsletters, tourist guide information booklets, information on awareness initiatives such as International Tourist Guide Day, Lilizela Tourism Awards, Tourist Guide Awareness Inspections and information pertaining to training initiatives to develop the guiding sector. |
2019/2020 |
Information on awareness initiatives such as International Tourist Guide Day, Lilizela Tourism Awards, Tourist Guide Awareness Inspections and information pertaining to training initiatives to develop the guiding sector. |
(ii) Since 1 April 2020
Year |
Information that was published to promote and develop the tourist guiding sector |
2020/2021 |
Information pertaining to training initiatives to develop the guiding sector. |
(c) How was the information
Information |
(i) Published |
(ii) Distributed |
Tourist Guide Newsletter |
In a digital format targeting registered tourist guides and key guiding stakeholders |
Electronically to all registered tourist guides on the database and via social media platforms. |
Information Booklets |
Printed booklets targeting consumers and unregistered tourist guides |
Handed out during awareness inspections. |
Awareness Initiatives |
In digital format targeting registered tourist guides and key guiding stakeholders. |
Electronically to all registered tourist guides on the database and via social media platforms including the departmental website. |
Training Initiatives |
In digital format targeting registered tourist guides and key guiding stakeholders. |
Electronically to all registered tourist guides on the database and via social media platforms including the departmental website. |
(c) What information was contained in each instance respectively?
Information |
(i) Information contained in published format |
(ii) Information contained in distributed format |
Tourist Guide Newsletter |
Information about departmental programmes on guiding and information pertinent to tourist guides. |
Same as published format. |
Information Booklets |
Booklet for consumers - information about the use of registered tourist guides and the consequences of non-compliance and where to access information on guides. Booklet for unregistered tourist guides – information on how to register and the consequences of non-compliance. |
Same as published format. |
Awareness Initiatives |
Information and outcome of awareness initiatives. |
Same as published format. |
Training Initiatives |
Adverts on training initiatives targeting new entrants. Adverts for registered tourist guides on up-skilling initiatives. |
Same as published format. |
01 July 2020 - NW1138
Groenewald, Mr IM to ask the Minister of Tourism
(1)Whether, with reference to her reply to question 930 on 28 May 2020, her department purchased any goods and/or services below the amount of R500 000 connected to the Covid-19 pandemic; if not, what is the position in this regard; if so, what (a) is the names of each company from which the specified goods and/or services were purchased, (b) is the amount of each transaction and (c) was the service and/or product that each company rendered; (2) whether there was any deviation from the standard supply chain management procedures in the specified transactions; if so, (a) why and (b) what are the relevant details in each case; (3) what were the reasons that the goods and/or services were purchased from the specified companies; (4) whether she will make a statement on the matter?
Reply:
1. The Department purchased goods and services below the amount of R500 000 connected to the Covid-19 pandemic.
a) Name of Company |
b)Amount |
c)Goods/Service Acquired |
Lathi Warehouse and Distribution |
R8 750,00 |
Thermal Scanners |
ECM Technologies (PTY)Ltd |
R49 162,50 |
Hand Sanitisers |
Tara Health Care (PTY) Ltd |
R217 940,00 |
Hand Sanitisers& Face Masks |
Seloro Media (PTY)Ltd |
R24 500,00 |
Face Masks |
Total Resource Corporation Africa |
R1 480,00 |
Thermal Scanner |
Queenswood Pharmacy |
R1 950,00 |
Thermal Scanner |
Clicks |
R920,00 |
Hand Sanitisers and Masks |
Builders Warehouse |
R550,00 |
Sanitiser Dispensers |
Servest Hygiene & Servest Interior Solutions |
R1 782,50 |
Hand Sanitisers |
Clicks |
R474,60 |
Hygiene Wipes |
Builders Warehouse |
R427,90 |
Sanitiser Dispensers |
Servest Hygiene & Servest Interior Solutions |
R1 782,50 |
Hand Sanitisers |
Waverley Pharmacy |
R1 299,90 |
Thermal Scanner |
Lynwood Road Pharmacy |
R1 985,40 |
Hand Sanitisers and Masks |
The Laser House |
R1 875,00 |
Desk Shields |
The Laser House |
R1 875,00 |
Desk Shields |
Lynwood Road Pharmacy |
R1 990,60 |
Hand Sanitisers and Masks |
Pest Control Experts (PTY)Ltd |
R54 500,00 |
Disinfecting and Sanitising of Building |
Lathi Warehouse and Distribution |
R32 200,00 |
Masks |
Masana Hygiene Services (PTY)Ltd |
R11 316,00 |
Rental of Hygiene Equipment |
Talking Heads Advertising(PTY)Ltd |
R1 800,00 |
Marketing material for the Tourism Relief Fund |
Lynwood Road Pharmacy |
R1 997,50 |
Hand Sanitisers |
Ackermans Pharmacy |
R374,00 |
Face Masks |
Mopani Pharmacy |
R307,00 |
Hand Sanitisers and Masks |
Brooklyn Pharmacy |
R245,00 |
Hand Sanitisers and Masks |
Pick and Pay |
R1 997,50 |
Hand Sanitisers |
2.There was no deviation from the standard supply chain management procedures in the specified transactions.
3. Most of the purchases were below R 2000 and were paid from petty cash. The goods and/or services were purchased from the specified companies who had stock available and was lowest in price.
4. No statement will be made on the matter.
01 July 2020 - NW1106
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the State visit by German Chancellor, Ms Angela Merkel, to the Republic on 6 February 2020, (a) what discussions took place pertaining to tourism, (b) what resolutions and/or agreements were reached in this regard and (c) how will her department monitor the implementation of the resolutions and/or agreements?
Reply:
The Minister of Tourism, Ms Mmamoloko Kubayi-Ngubane, did not participate in meetings during the German Chancellor’s State Visit to the Republic of South Africa that took place on 6 February 2020.
a) what discussions took place pertaining to tourism,
- N/A
(b) what resolutions and/or agreements were reached in this regard and
- N/A
(c) how will her department monitor the implementation of the resolutions and/or agreements?
- N/A
01 July 2020 - NW1105
De Freitas, Mr MS to ask the Minister of Tourism
(a)By what date will the Mandela capture site in KwaZulu-Natal have infrastructure that lights it up after sunset, (b) what was the cost of each line item related to the construction of the site, (c) what number of months were spent on the construction of the specified site, (d) what is the tourism statistics in each month (i) for the past three financial years and (ii) since 1 April 2020 and (e) what amount in terms of income has the site generated.
Reply:
It is important to note that the Department of Tourism is not responsible for this site. The property (Nelson Mandela Capture Site) is owned by the Umgeni Municipality. The operations are managed by the Nelson Mandela Foundation. The Department has provided funding for the construction of the entrance gate, driveway, partial fencing and landscaping in 2018/19. The lighting infrastructure was not part of this scope of work and relates to separate work that was done by the Umngeni Municipality.
(a) - (d) Not applicable
The Honourable Member is advised to approach the owning entity, namely the Umgeni Municipality for the information that he requested.
01 July 2020 - NW950
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the Tourism Indaba and its support to small-, medium- and micro-sized enterprises (SMMEs) within the Tourism sector, (a) what opportunities have been provided for SMMEs (i) in the past three financial years and (ii) since 1 January 2020, (b)(i) which SMMEs have benefited and (ii) how, in each case, (c) how have the specified SMMEs been subsequently monitored and measured, (d) what are the annual statistics of the specified time period on SMME product participation in the Tourism Indaba, (e) what businesses of any description and size have participated in the Tourism Indaba (i) in the past three financial years and (ii) since 1 January 2020 and (f) which of the specified businesses were (i) local and (ii) foreign businesses?
Reply:
(a) What opportunities have been provided for SMMEs (i) in the past three financial years and (ii) since 1 January 2020,
In an effort to extend international market access support offered under the Tourism Incentive Programme (TIP) to smaller and emerging enterprises on a domestic level, the department collaborated with SA Tourism to introduce the Hidden Gems initiative that provides a dedicated exhibition platform at the Africa’s Travel Indaba (ATI) show as an important global business-to-business platform to afford enterprises business linkage opportunities and to exhibit their offerings to both local and global buyers.
Participants on the Hidden Gems platform were selected by SA Tourism and the department with additional funding support from the department’s Tourism Incentive Programme (TIP) programme. It sees the department and SA Tourism partnering with industry and Provinces, to stimulate improved market access on a domestic level for small and emerging businesses in the tourism sector.
(i) Past three Financial Years |
Opportunities |
2017/18 |
Department of Tourism in collaboration with SA Tourism, facilitated the market access platform for 90 SMMEs, representing nine provinces at Africa’s Travel Indaba (ATI) 2017. Pre-selection process and training Prior to participation at ATI, a total of 311 SMMEs registered for the pre-selection training sessions arranged in each of the nine provinces. A total of 284 of the 311 registered SMMEs from across all provinces participated in a 5-day training session on various aspects of product development, packaging, pricing, marketing, tradeshow participation, contract negotiation, etc. Due to space and budget limitations only 90 SMME could attend the ATI. The training was conducted as part of the process to select the 90 SMMEs that represent the provinces roughly equal to participate at the ATI 2017 National and provincial stakeholders were invited to serve on the selection committee to assist in the selection of SMMEs for training and marketing platforms. Each training session was attended by them as part of the adjudication process. The top 90 SMMEs were selected following pitch presentations by each participant. Peer to Peer Pre-Exhibition Mentorship Workshop The selected 90 SMMEs participated in a six-week Peer-to-Peer Mentorship Programme to help prepare them further for participation at the ATI exhibition. Exhibition A specially designed pavilion with dedicated exhibition and meeting space was created to cater for the 90 SMMEs to showcase their offerings. Speed Marketing Networking event A speed networking event was hosted a day before the start of ATI. The benefit of hosting the event just before the exhibition was to ensure that relations established could be further reinforced throughout the duration of the exhibition. All 90 SMMEs were directly introduced to the 45 key trade members whereby they presented their offerings. |
2018/19 |
In an effort to ensure a greater impact of the Hidden Gems support provided during 2017/18, the Minister requested that the 90 enterprises continue to be supported for an additional two years and that the group be expanded with additional small and emerging enterprises drawn from the department’s Enterprise Development initiatives (e.g. incubators and business support). An additional 45 enterprises were selected from the department’s database of enterprises already enrolled in the enterprise development initiatives to bring the number of enterprises to benefit from market access support at the ATI 2018 to 135. Pre-exhibition training session Since all selected enterprises already benefitted from a structured training programme in the previous year or were already enrolled in the department’s enterprise development initiatives, training prior to ATI2018 involved a one-day pre-exhibition session which focused on the effective ways of working in a trade show platform. The training provided key insights on the following:
Exhibition SA Tourism again provided a dedicated exhibition pavilion for the 135 SMMEs, representing all nine provinces at ATI 2018. Based on lessons learnt from the previous year, enterprises were positioned and grouped by province. Networking event A collaboration between SA Tourism and Tourism KwaZulu-Natal saw the facilitation of special SMMEs networking event where a number of enterprises shared their success stories. The event further provided an opportunity for SMMEs to forge relations. In addition to the above supported enterprises benefitted from extensive media coverage by SA Tourism and ATI media partners |
2019/20 |
The same 135 SMMEs that were supported in 2018/19 were invited to participate at ATI in 2019 – This included the initial 90 that were benefitting for a third year as requested by the Minister, and the group of 45 that was added in 2018/19 that were benefitting for the second time in 2019. However, due to a change in the date of the ATI as a result of the 2019 national election, not all 135 were able to attend anymore. As a result, the 2019 ATI saw participation of 121 of the 135 selected enterprises. SA Tourism in collaboration with the Department of Tourism, provided a market access platform for 121 SMMEs, representing nine provinces at Africa’s Travel Indaba (ATI)2019. The platform included the following interventions: Pre-exhibition Social Media Training Similar to the situation in 2018, all supported enterprises already benefitted from structured training programmes and additional training was limited to a focussed one-day session prior to ATI 2019. In this regard, SA Tourism in partnership with Facebook, conducted a one-day digital marketing and social media session for the SMMEs. The main objective of the session was to equip the SMMEs with current tools to enhance their business profiles through digital platforms and further enhance their presence in social media platforms. Exhibition Similar to 2018, SA Tourism provided a dedicated and specially designed exhibition pavilion for the 121 enterprises from all nine provinces to showcase their offerings. SMMEs Trade Directory A trade directory was designed showcasing all the SMMEs that participated at Africa’s Travel Indaba. The directory was distributed to media, local and international buyers. Welcome Networking event Durban Tourism in collaboration with SA Tourism and Tourism KwaZulu-Natal organised an official welcome event for hosted buyers and media. The platform provided an opportunity for SMMEs to establish relations with buyers and other participating stakeholders. Like in previous years the supported enterprises were awarded extensive media coverage by SA Tourism and ATI media partners |
|
Preparations for Hidden Gems support at the ATI 2020 (scheduled to take place between 12 and 14 May 2020) were well underway at this time. However, the event was cancelled due to the risks posed by the COVID 19 pandemic and the impacts of the resultant lockdown conditions on the tourism sector. Following a third year of support, the initial group of 90 effectively exited the Hidden Gems support after ATI 2019, but the department and SAT was still committed to supporting the remaining 45 for a third time in 2020. To ensure a sizable group of around 100 enterprises on the Hidden Gems pavilion at the 2020 ATI, a decision was made to select at least another 55 small and emerging enterprises on a once-off basis (i.e. one year of support) from both the Enterprise Development database and the initial group of Hidden Gems trainees (284 in 2017/18). This approach would have allowed SAT and the department to honour its commitment to those enterprises that it undertook to support for three years and allow for a review of the Hidden Gems initiative based on lessons learnt and an opportunity to start with a new cycle of support with improved processes, training support, market exposure, etc. |
(b)(i) which SMMEs have benefited and (ii) how, in each case,
i) which SMMEs have benefited |
(ii) how, in each case |
From 2017-2019, 135 SMMEs benefited from participation in the ATI programme. Representation was almost equal from each province. |
Participation at ATI as outlined under section (a) per financial year, above With respect to the nature of benefits received, it is difficult to accurately quantify the flow through and ongoing benefits from the relationships developed with buyers through participation in one or two trade shows (e.g. the conversion of business takes a period of between 1-3 years form the start of the relationship). The main benefit was that, these enterprises were afforded an opportunity to meet with both international and domestic buyers in a business to business trade environment, which they would probably not have been able to do, if there was no support. Not only did the Hidden Gems provide a conducive platform for such engagements between small and emerging enterprises and prospective buyers, but it also covered most of the costs associated with this including return airfare, 4 - 5 nights of accommodation, networking sessions, media exposure, etc. |
(c) how have the specified SMMEs been subsequently monitored and measured,
The participation of supported enterprises was monitored by officials from both SA Tourism and the department throughout the duration of each ATI event. This includes amongst others confirmation of participation at different times of each show day, providing assistance when and where required, directing walk-in traffic to enterprises, etc.
Supported enterprises are also generally required to provide feedback on the volume and value of meetings with buyers at the end of each day. This was supported by a post-event questionnaire which each supported enterprise is required to complete to allow for the measurement of deals signed and leads generated, estimations on the volume and value of business that is likely to be generated, the potential impact on future expansion and job creation as well as feedback on challenges experienced and elements of the hidden gems programme that could be improved.
(d) what are the annual statistics of the specified time period on SMME product participation in the Tourism Indaba,
2017/18: 90 Participants
2018/19 135 Participants
2019/20 121 Participants out of the 135 invited attended due to the change of the initial ATI dates because of the National Elections 2019.
1 April 2020 Approximately 100 participants were supposed to attend (including the 45 that were on their second year of support as well as around 55, which were still in a process of being selected by time the event was cancelled due to COVID- 19)
(e) what businesses of any description and size have participated in the Tourism Indaba
(i) in the past three financial years and (ii) since 1 January 2020 and
(i) Past three Financial Years |
Description of Businesses |
Size of Business |
2017/18 |
The participating SMMEs included the following:
|
As part of the initial selection criteria, the qualifying business were SMMEs that were in operation for at least 6 months with an annual turnover of not exceeding R5 million. |
2018/19 |
The participating SMMEs included the following:
|
Similar criteria as 2017 as these are the same SMMEs with the additional new 45 enterprises. |
2019/20 |
The participating SMMEs included the following:
|
These are the same SMMEs from 2017 and 2018 thus the criteria and size were the same. |
Since 1 April 2020
|
Preparations were underway for the ATI 2020 however the event was cancelled due to COVID-19. Approximately 100 SMMEs were due to participate at the exhibition. |
45 of these would have been the same as in 2018 and 2019, while the additional 55-odd would have been newly selected. |
(f) which of the specified businesses were (i) local and (ii) foreign businesses?
(i) All business that were selected were local and (ii) none were foreign.
01 July 2020 - NW1252
De Freitas, Mr MS to ask the Minister of Tourism
(a) What amount of research and analysis was conducted by the National Registrar of Tourist Guides in each month (i) in the past three financial years and (ii) since 1 April 2020, (b) what were the (i)(aa) objectives and (bb) nature of the specified research and analysis and (ii) outcomes and findings of each research and analysis project respectively and (c) how was this data used in each respective case?
Reply:
a) What amount of research and analysis was conducted by the National Registrar of Tourist Guides in each month:
The initiatives that the department has implemented in terms of research and analysis are individual projects that run over a financial year rather than on a monthly basis."
(i) In the past three financial years:
2017/2018
Research was conducted on the following topic: “A Policy Review of the Tourist Guiding Sector in South Africa.’’
2018/2019
Research was conducted on the following topics: ‘’ The Indigenous Story-Teller (IST)’’ and “Cross-Border Themed Tourism Routes in the Southern African Region: practice and potential.”
2019/2020
None
(ii) Since 1 April 2020
None
b) What were the:
(i)
Topic (s) |
(aa) Objectives |
(bb) Nature of the specified research and analysis |
A Policy Review of the Tourist Guiding Sector in South Africa |
To conduct a policy review of the practicalities of the tourist guiding sector in South Africa - one that would identify challenges and suggest improvements. |
South Africa has a legislative system in place with regards to tourist guides, however, there was to be a need for renewal and refinement so as to further optimise the sector. The research focussed on global practices, policy gaps, challenges, training needs etc. with recommendations for improvements. |
The Indigenous Story-Teller (IST) |
To develop a strategy for the inclusion of the IST within the tourist guiding domain. |
To look at ways of using IST to: extend the tourism domain so as to be more inclusive of local communities, enhance the authenticity of the tourist experience and contribute to the transformation of the sector. |
Cross-Border Themed Tourism Routes in the Southern African Region: practice and potential |
To develop and test a model for the development and implementation of guided cross-border themed tourism routes according to existing and potential tourism niche markets. |
This was a continuation of the research done on Cross-Border Guiding in Southern Africa but focused on understanding the tourism products in cross-border themed tourism routes in the SADC region and the possibility of integrating routes to enhance a cross-border niche tourism experience. |
(ii) Outcomes and findings of each research and analysis project respectively.
Topic (s) |
Outcomes |
A Policy Review of the Tourist Guiding Sector in South Africa |
Recommendation to simplify and streamline the guiding sector and for the Department to have more control of the various functions associated with guiding e.g. training and compliance. |
The Indigenous Story-Teller (IST) |
It recommends the creation of a new tourist guiding classification to add to the established three levels of tourist guiding already regulated and monitored within the country. It suggests the possible addition of a unit standard which will enable the culture guide to facilitate and provide a platform for the inclusion of the IST in the tourism sector. Culture guides will therefore be elevated to a position where they are enabled to facilitate the inclusion of the IST in the tourism offering and mediate between the IST and the tourist group as an intercultural communicator. |
Cross-Border Themed Tourism Routes in the Southern African Region: practice and potential |
A toolkit which the sector could utilize to creatively diversify the experience dimension of the tourist offering is an outcome of this research. The report also maps out a range of potential avenues of collaborative themed route experiences within the SADC region with examples of 8 themed cross-border tourism routes unpacked for further consideration. |
c) How was this data used in each respective case?
In all the research that was conducted, the data was analysed to identify trends, best practices, gaps and challenges and to make recommendations for improvement and enhancements.
Topic (s) |
How data was used |
A Policy Review of the Tourist Guiding Sector in South Africa |
Data was used to identify gaps in the legislation pertaining to tourist guides and make recommendations for amendments to the Tourism Act, no. 3 of 2014. |
The Indigenous Story-Teller (IST) |
The proposal to incorporate IST into the guiding domain was one of the areas recommended for inclusion in the Amendment Act. This will further be looked at when the qualification review process for guiding commences. |
Cross-Border Themed Tourism Routes in the Southern African Region: practice and potential |
Cross-border guiding is another area that the qualification review process will look at. The tourism routes and experiences that were identified through this research will create opportunities for tourist guides that wish to engage in this type of niche guiding. |
01 July 2020 - NW1254
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the National Registrar of Tourist Guides and his/her duties, (a) what efforts have been undertaken to facilitate the growth and development of the tourist guiding sector in each month (i) in the past three financial years and (ii) since 1 April 2020 and (b) how were these efforts rolled out and actioned in each case respectively?
Reply:
(a) What efforts have been undertaken to facilitate the growth and development of the tourist guiding sector:
The initiatives that the department has implemented in terms of promoting and developing the guiding sector are individual projects that run over a financial year rather than on a monthly basis.
i) In the past three financial years:
Year |
Facilitation of growth and development of the tourist guiding sector |
2017/2018 |
Implemented training and up-skilling initiatives as follows:
|
2018/2019 |
Implemented training and up-skilling initiatives as follows:
|
2019/2020 |
Implemented up-skilling initiatives as follows:
|
ii) Since 1 April 2020
Year |
Facilitation of growth and development of the tourist guiding sector |
2020/2021 |
In the process of implementing up-skilling initiatives as follows:
|
(b) How were these efforts rolled out and actioned in each case respectively?
2017/18
Training Initiative |
Details |
Roll-out |
Adventure Guiding (NQF2) in Northern Cape |
12 learners were selected to undergo training. All 12 were deemed competent as adventure guides (hiking). |
|
Culture Guiding (NQF2) in Northern Cape |
15 learners were selected to undergo training. Only 10 completed and were deemed competent as culture guides. |
|
Culture Guiding (NQF2) in North West |
10 learners were selected to undergo training. All 10 were deemed competent as culture guides. |
|
Adventure Guiding (NQF4) in KwaZulu-Natal |
16 guides were selected to undergo training. All 16 were deemed competent as adventure guides (hiking). |
|
Culture Guiding (NQF2) & Customer Service Training in Limpopo |
8 learners were selected to undergo training. All 8 were deemed competent as culture guides and in customer service. |
|
2018/19
Training Initiative |
Details |
Roll-out |
Adventure Guiding (NQF2) in Eastern Cape |
20 learners were selected to undergo training. All 20 were deemed competent as adventure guides (hiking). |
|
Nature and Culture Guiding (NQF2) in Limpopo |
15 learners were selected to undergo training. All 15 completed and were deemed competent as nature and culture guides. |
|
Nature Guiding (NQF4) in KwaZulu-Natal |
10 learners were selected to undergo training. All 10 were deemed competent as culture guides. |
|
2019/20
Training Initiative |
Details |
Roll-out |
Mandarin Language Training (HSK1) |
20 learners were selected from the Eastern Cape, Western Cape and Gauteng. All 20 completed the training and were deemed competent. |
|
2020/21
Training Initiative |
Details |
Roll-out |
Mandarin Language Training (HSK1) |
20 learners were selected from Limpopo, Mpumalanga and KwaZulu-Natal. |
|
17 June 2020 - NW1033
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the duties of the National Registrar of Tourist Guides, (a) what number of tourist guides were registered on the central database in each province in each month (aa) in each of the past three financial years and (bb) since 1 April 2020 and (b) what (i) number of tourist guides had their applications for registration rejected in the specified period in each province in each month and (ii) were the reasons for rejecting the applications in each case?
Reply:
(aa) 2017/2018
These figures show the total number of registered guides per province for the 2017/18 financial year.
PROVINCE |
AFRICAN |
COLOURED |
INDIAN |
WHITE |
TOTAL |
|||||
Male |
Female |
Male |
Female |
Male |
Female |
Male |
Female |
Male |
Female |
|
1. Gauteng |
610 |
284 |
14 |
6 |
12 |
7 |
1357 |
1193 |
1993 |
1490 |
2. Limpopo |
244 |
47 |
0 |
0 |
2 |
0 |
572 |
169 |
818 |
216 |
3. North West |
80 |
3 |
1 |
0 |
0 |
0 |
116 |
24 |
197 |
27 |
4. Mpumalanga |
758 |
109 |
5 |
0 |
5 |
1 |
1126 |
300 |
1894 |
410 |
5. Northern Cape |
22 |
22 |
32 |
27 |
0 |
1 |
83 |
52 |
137 |
101 |
6. Free State |
26 |
22 |
0 |
0 |
0 |
0 |
20 |
9 |
46 |
31 |
7. Eastern Cape |
218 |
103 |
60 |
19 |
0 |
1 |
454 |
181 |
732 |
304 |
8. KwaZulu- Natal |
191 |
66 |
1 |
2 |
2 |
3 |
249 |
87 |
443 |
158 |
9. Western Cape |
332 |
76 |
685 |
255 |
32 |
16 |
1414 |
945 |
2463 |
1292 |
Sub Total |
2481 |
732 |
798 |
309 |
53 |
29 |
5391 |
2960 |
8723 |
4029 |
Grand Total |
3213 |
1107 |
82 |
8351 |
12752 |
|||||
4402 Blacks |
8351 Whites |
(aa)2018/2019
These figures show the total number of registered guides per province for the 2018/19 financial year
PROVINCE |
AFRICAN |
COLOURED |
INDIAN |
WHITE |
TOTAL |
|||||
Male |
Female |
Male |
Female |
Male |
Female |
Male |
Female |
Male |
Female |
|
1. Gauteng |
614 |
287 |
14 |
6 |
12 |
7 |
1370 |
1197 |
2010 |
1497 |
2. Limpopo |
244 |
47 |
0 |
0 |
2 |
0 |
572 |
169 |
818 |
216 |
3. North West |
83 |
4 |
1 |
0 |
0 |
0 |
125 |
25 |
209 |
29 |
4. Mpumalanga |
787 |
116 |
7 |
0 |
5 |
1 |
1152 |
302 |
1951 |
419 |
5. Northern Cape |
25 |
23 |
36 |
33 |
0 |
1 |
91 |
60 |
152 |
117 |
6. Free State |
26 |
22 |
0 |
0 |
0 |
0 |
23 |
10 |
49 |
32 |
7. Eastern Cape |
218 |
103 |
60 |
19 |
0 |
1 |
454 |
181 |
732 |
304 |
8. KwaZulu- Natal |
204 |
67 |
1 |
2 |
3 |
3 |
261 |
89 |
469 |
161 |
9. Western Cape |
372 |
109 |
766 |
291 |
34 |
17 |
1528 |
997 |
2700 |
1414 |
Sub Total |
2573 |
778 |
885 |
351 |
56 |
30 |
5576 |
3030 |
9090 |
4189 |
Grand Total |
3351 |
1236 |
86 |
8606 |
13279 |
|||||
4673 Blacks |
8606 Whites |
(aa)2019/2020
Based on what was reported by Provincial Registrars in the last financial year, these figures show the number of new tourist guides registered monthly per province for the 2019/20 financial year.
PROVINCE |
Quarter 1 |
Quarter 2 |
Quarter 3 |
Quarter 4 |
TOTAL |
||||||||
|
APR |
MAY |
JUN |
JUL |
AUG |
SEP |
OCT |
NOV |
DEC |
JAN |
FEB |
MAR |
ANNUAL |
Limpopo |
14 |
17 |
29 |
18 |
16 |
10 |
10 |
10 |
4 |
29 |
17 |
5 |
179 |
Mpumalanga |
22 |
18 |
4 |
9 |
19 |
8 |
10 |
8 |
4 |
9 |
17 |
5 |
133 |
Gauteng |
47 |
7 |
8 |
20 |
14 |
9 |
25 |
5 |
12 |
13 |
5 |
1 |
166 |
KwaZulu-Natal |
5 |
14 |
8 |
7 |
14 |
15 |
18 |
3 |
5 |
9 |
54 |
6 |
158 |
North West |
9 |
1 |
2 |
3 |
1 |
2 |
1 |
2 |
0 |
6 |
0 |
0 |
27 |
Eastern Cape |
3 |
0 |
14 |
21 |
9 |
3 |
9 |
12 |
2 |
9 |
4 |
3 |
89 |
Western Cape |
76 |
56 |
56 |
65 |
62 |
45 |
93 |
46 |
28 |
25 |
64 |
46 |
662 |
Northern Cape |
0 |
0 |
0 |
0 |
1 |
0 |
10 |
0 |
0 |
0 |
0 |
0 |
11 |
Free State |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
7 |
0 |
0 |
4 |
0 |
11 |
MONTHLY SUB - TOTALS |
176 |
113 |
121 |
143 |
136 |
92 |
176 |
93 |
55 |
100 |
171 |
66 |
|
QUARTERLY TOTALS |
410 |
371 |
324 |
331 |
1436 |
(bb)2020/2021
Due to the Covid-19 lockdown, no new tourist guide registrations were processed between 01 April 2020 – 01 June 2020.
(b) (i) and (ii)
The Department does not maintain records in this regard. Those who feel aggrieved by the decisions taken by the Provincial Registrars are entitled to lodge appeals with the National Registrar as outlined in PQ 1034.
08 June 2020 - NW1032
De Freitas, Mr MS to ask the Minister of Tourism
(a)(i) On what date and (ii) how was the National Registrar of Tourist Guides appointed, (b) what are the details of other candidates who were available to be appointed as Registrar, (c) what criteria were used to appoint the Registrar, (d) why was the incumbent chosen as Registrar, (e) on what date (i) did the term of the current Registrar commence and (ii) will the term end and (f) what remuneration, infrastructure and facilities are provided for the Registrar?
Reply:
(a)(i) On what date and (ii) how was the National Registrar of Tour Guides appointed?
Ms Morongoe Ramphele, the National Registrar of Tourist Guides was appointed on 01 July 2017 by the Minister of Tourism and gazetted accordingly as per notice 768 of 2017.
(b) What are the details of other candidates who were available to be appointed as Registrar?
Not applicable. This is a designation and not an appointment that requires applications
(c) What criteria were used to appoint the Registrar?
Minister is empowered to designate an official of the department to serve as a Registrar of Tourist Guides in terms of Section 48 (1) of the Tourism Act., no 3 of 2014
(d) Why was the incumbent chosen as Registrar?
Section 48 (1) of the Tourism Act, no. 3 of 2014 states that the Minister must appoint a suitably qualified officer in the Department as the National Registrar and publish his or her name in the Government Gazette. There is a greater alignment between the Branch Tourism Sector Support Services, and the advancement of Tourist Guides’ development, promotion and governance of their work, hence the designation of the DDG thereof.
(e) On what date (i) did the term of the current Registrar commence and (ii) will the term end?
(i) 01 July 2017 (ii) Not applicable
(f) What remuneration, infrastructure and facilities are provided for the Registrar?
No additional remuneration infrastructure and facilities for the Registrar as it is a designation of an official
However, the Directorate: Tourist Guiding Management is responsible for the implementation of the guiding mandate with access to all the necessary infrastructure and facilities provided to all staff in the Department.
02 June 2020 - NW1034
De Freitas, Mr MS to ask the Minister of Tourism
(1)(a) What codes of conduct and ethics have been prepared by the National Registrar of Tourist Guides (i) in each of the past three financial years and (ii) since 1 April 2020 and (b) on what dates were the specified codes of conduct tabled, comments called for and published in each case; (2) (a) what number of appeals and reviews have been received by the National Registrar of Tourist Guides in each month (i) in each of the past three financial years and (ii) since 1 April 2020, (b) what was the nature of the specified appeals and reviews in each case, (c) what was the outcome in each case and (d) on what date was each appeal and review concluded in each case, (e) what number of (i) revisions have taken place in each month as a result of the appeals and (ii) reviews per month to date in the specified period and (f) what was the nature of the revisions in each instance?
Reply:
1. There is no requirements for the revision of the code of conduct and ethics annually unless there is policy shift or amendment of Legislation that necessitates for such amendment.
(i)Years |
(a)What Codes of conduct and ethics have been prepared |
(b) What dates were the codes tabled |
(b) What dates were comments called for and published in each case |
2017/2018 |
No new code of conduct and ethics was prepared |
N/A |
N/A |
2018/2019 |
No new code of conduct and ethics was prepared |
N/A |
N/A |
2019/2020 |
No new code of conduct and ethics was prepared |
N/A |
N/A |
(ii)Since April 2020 |
No new code of conduct and ethics was prepared |
N/A |
N/A |
(2) 2017/2018
(i)Months |
(a)What number of appeals and reviews has been received in each month |
(b) what was the nature of the specified appeals and reviews in each case, |
(c) what was the outcome in each case |
(d) On what date was each appeal and review concluded in each case |
(e) what number of (i) revisions have taken place in each month as a result of the appeals |
(e)(ii) What number of reviews per month to date in the specified period |
(f) what was the nature of the revisions in each instance? |
April |
1 |
Appeal was against the decision of the Provincial Registrar who declined the registration of applicant due to incorrect visa submitted. |
National Registrar confirmed the decision taken by the Provincial Registrar |
7 April 2017 |
0 |
0 |
N/A |
May |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
June |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
July |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
August |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
September |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
October |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
November |
1 |
Appeal was against the decision of the Provincial Registrar to charge guide with misconduct. |
National Registrar confirmed the decision taken by the Provincial Registrar. |
20 December 2017 |
N/A |
N/A |
N/A |
December |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
January |
1 |
Appeal was against the decision of the Provincial Registrar who declined the registration of the applicant due to an invalid working visa. |
National Registrar confirmed the decision taken by the Provincial Registrar. |
28 January 2018 |
N/A |
N/A |
N/A |
February |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
March |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
2018/2019
(i)Months |
(a)What number of appeals and reviews has been received in each month |
(b) what was the nature of the specified appeals and reviews in each case, |
(c) what was the outcome in each case |
(d) On what date was each appeal and review concluded in each case |
(e) what number of (i) revisions have taken place in each month as a result of the appeals |
(e)(ii) What number of reviews per month to date in the specified period |
(f) what was the nature of the revisions in each instance? |
April |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
May |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
June |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
July |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
August |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
September |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
October |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
November |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
December |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
January |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
February |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
March |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
2019/2020
(i)Months |
(a)What number of appeals and reviews has been received in each month |
(b) what was the nature of the specified appeals and reviews in each case, |
(c) what was the outcome in each case |
(d) On what date was each appeal and review concluded in each case |
(e) what number of (i) revisions have taken place in each month as a result of the appeals |
(e)(ii) What number of reviews per month to date in the specified period |
(f) what was the nature of the revisions in each instance? |
April |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
May |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
June |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
July |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
August |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
September |
1 |
Appeal was against the decision of the Provincial Registrar who declined the registration of the applicant due to visa requirements not being met. |
The National Registrar amended the decision of the Provincial Registrar and allowed the registration to proceed. |
01 November 2019 |
0 |
0 |
N/A |
October |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
November |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
December |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
January |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
February |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
March |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
2020/2021
(i)Months |
(a)What number of appeals and reviews has been received in each month |
(b) what was the nature of the specified appeals and reviews in each case, |
(c) what was the outcome in each case |
(d) On what date was each appeal and review concluded in each case |
(e) what number of (i) revisions have taken place in each month as a result of the appeals |
(e)(ii) What number of reviews per month to date in the specified period |
(f) what was the nature of the revisions in each instance? |
April |
1 |
Appeal was against the decision of the Provincial Registrar who declined the registration of the applicant due to visa requirements not being met. |
The National Registrar confirmed the decision of the Provincial Registrar |
15 April 2020 |
0 |
0 |
N/A |
May |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
June |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
28 May 2020 - NW847
Gumbi, Mr HS to ask the Minister of Tourism
What (a) total number of applications for Covid-19 funding relief have been received through the Tourism Relief Fund in each province to date, (b) number of the specified applications have been (i) approved and (ii) rejected in each case in each province and (c) was the Rand value of each (i) approved and (ii) rejected application in each case in each province?
Reply:
The Department of Tourism established the Tourism Relief Fund as a measures to mitigate the negative economic effects caused to tourism businesses by the coronavirus pandemic.
a). What are the total number of applications for Covid-19 funding relief have been received through the Tourism Relief Fund in each province to date?
The Department is currently in the process of receiving and processing applications from enterprises affected by coronavirus pandemic. As soon as the process is completed, details with regard to the number of applications received, processed and the outcomes of applications will be communicated.
b). (i) (ii). Not applicable
c). (i) (ii). Not applicable
28 May 2020 - NW884
Chetty, Mr M to ask the Minister of Tourism
(1)Whether her department will offer any form of Covid-19 financial or other relief to small businesses; if not, why not; if so, what are the relevant details; (2) whether the Covid-19 financial or other relief will only be allocated to qualifying small businesses according to the Broad-Based Black Economic Empowerment Act, Act 53 of 2003, as amended; if not, what is the position in this regard; if so, (a) on what statutory grounds and/or provisions does she or her department rely to allocate Covid-19 financial or other relief only to small businesses according to the specified Act and (b) what form of Covid-19 financial or other relief, if any, will be made available to other small businesses?
Reply:
1. Whether her department will offer any form of Covid-19 financial or other relief to small businesses; if not, why not; if so, what are the relevant details;
The Department of Tourism has put aside R200 million under the banner of Tourism Relief Fund to provide once-off capped grant assistance to Small Micro and Medium Sized Enterprises (SMMEs) in the tourism value chain to ensure their sustainability during and post the implementation of government measures to curb the spread of Covid-19 in South Africa.
Capped at R50 000 per entity, grant funding can be utilised to subsidise expenses towards fixed costs, operational costs, supplies and other pressure cost items.
Guided by the Tourism Broad Based Black Economic Empowerment (B-BBEE) Codes of Good Practices approved by the Minister of Trade and Industries in 2015 (in line with the B-BBEE Act No.53 of 2003, as amended), the Tourism Relief Fund is administered in line with the objectives of Economic Transformation, and our vision to ensure sustainable and inclusive tourism development.
Categories eligible to apply for the Tourism Relief Fund include the following:
- Accommodation establishments: Hotels, Lodges, Bed and Breakfast (B&B’s), Guest Houses and Backpackers.
- Hospitality and related services: Restaurants (not attached to hotels); Conference venues (not attached to hotels); Professional catering; and Attractions
- Travel and related services: Tour operators; Travel agents; Tourist guiding; Car rental companies; and Coach Operators.
SMMEs can submit funding applications by filling a form accessible online at www.tourismrelief.gov.za, or by email at [email protected]. The application window for the Fund will close on 31 May 2020.
(2) Whether Financial relief will only be allocated to qualifying small businesses according to the
B-BBEE amended Act 53 of 2003, If not – what is the position in this regard?
Yes, B-BBEE Amendment Act and Tourism Codes of Good practice will apply.
(a) On what statuary grounds and /or provisions does she or her department rely to allocate Covid -19 Financial or other relief only to small businesses according to the specified Act?
Section 10 of the B-BBEE Act makes codes of good practice mandatory: “[e]very organ of state … must apply any relevant code of good practice issued in terms of this Act in … determining criteria for the awarding of incentives, grants and investment schemes in support of broad-based black economic empowerment.
(b) What form of Covid -19 financial or other relief, if any will be made available to other small businesses?
So far, the department only has Tourism Relief Fund.
28 May 2020 - NW930
Groenewald, Mr IM to ask the Minister of Tourism
(1)Whether her department awarded any tenders connected to the Covid-19 pandemic; if not, what is the position in this regard; if so, what (a) are the names of the businesses to whom these tenders were awarded, (b) are the amounts of each tender awarded and (c) was the service and/or product to be supplied by each business; (2) whether there was any deviation from the standard supply chain management procedures in the awarding of the tenders; if so, (a) why and (b) what are the relevant details in each case; (3) what was the reason for which each specified business was awarded the specified tender; (4) whether she will make a statement on the matter?
Reply:
1. Whether her department awarded any tenders connected to the Covid-19 pandemic; if not, what is the position in this regard
No tenders were awarded by the department connected to the Covid-19 pandemic.
(a)- (c) Not applicable
2. whether there was any deviation from the standard supply chain management procedures in the awarding of the tenders; if so,
No tenders were awarded by the department connected to the Covid-19 pandemic.
(a) – (b) Not applicable
(3)– (4) Not applicable
28 May 2020 - NW842
De Freitas, Mr MS to ask the Minister of Tourism
(a) Who are the members of the Tourist Relief Fund Adjudication Committee that will approve recommended applications, (b)(i) how were committee members chosen and (ii) what criteria were used to choose committee members, (c) what (i) processes and procedures will be followed in the work of the committee and (ii) oversight measures and mechanisms are in place in this regard, (d) what is the life cycle of the committee and (e) by what date must the work of the committee be completed?
Reply:
(a) Who are the members of the Tourist Relief Fund Adjudication Committee that will approve recommended applications?
The members comprise of Departmental officials at senior and middle management approved by the Accounting Officer.
(b)(i) how were committee members chosen?
Officials were nominated within the department and were appointed by the Director-General.
(ii) what criteria were used to choose committee
Officials with legal and finance background including those dealing with SMMEs in terms of market access and enterprise development were considered
(c) What (i) processes and procedures will be followed in the work of the committee?
The committee operates under terms of reference approved by the Accounting Officer, which specifies the roles and responsibilities of members and their composition. The committee considers the recommendations of the evaluation committee on the applications received and also check if any of the documents submitted do inform their decision making process.
(ii) What oversight measures and mechanisms are in place in this regard?
On completion of the adjudication, a report is written to the Accounting Officer with detail of all the successful applicants for his notification. Where an applicant is declined, reasons are provided in a letter to the applicant.
(d) What is the life cycle of the committee?
The Covid-19 Tourism Relief Fund is a once off project with a short life span; the Committee will cease to
exist when the Fund concludes its work.
(e) By what date must the work of the committee be completed?
The work of the committee will be concluded as soon as all evaluated applications are adjudicated and processed.
28 May 2020 - NW843
Gumbi, Mr HS to ask the Minister of Tourism
With reference to the reprioritisation of the budget of her department as a result of Covid-19, what (a) changes will be made in the budget per line item, (b) criteria will be used to (i) increase and/or (ii) decrease line items and (c) are the relevant amounts in each case?
Reply:
The department has reviewed its Annual Performance Plan for 2020/21-2022/23 due to the anticipated impact of Covid-19 on its outputs and targets and the tourism sector, however the budget in the Reviewed Annual Performance Plan is still the same as the budget in the Estimate of National Expenditure that was tabled to Parliament on 26 February 2020. Changes to the budget can only be finalised once the department receive a revised budget from National Treasury. This will happen after the special adjustment budget of the Minister of Finance. At this stage the department is unable to disclose the estimates on the increase and decreases per line item due to the reason stated above.
28 May 2020 - NW840
De Freitas, Mr MS to ask the Minister of Tourism
(a) Who was invited to the meeting with tourism stakeholders on 9 March 2020 to discuss the impact of Covid-19 on the tourism sector, (b) what criteria were used when inviting invitees, (c) who attended the meeting, (d) what (i) was the outcome of the meeting and (ii) resolutions were agreed to and (e) by what date is a follow-up meeting set to take place?
Reply:
a) Who was invited to the meeting of 9 March 2020
On 09 March 2020, The Minister of Tourism, Ms. Mmamoloko Kubayi-Ngubane convened an extended Tourism Leadership Forum (TLF) to discuss the potential impact of COVID-19 on the tourism sector. The Tourism Leadership Forum (TLF) is a platform that was established to allow the Minister and the Deputy Minister to discuss and deliberate with the captains of the industry on tourism related matters in order to ensure that tourism grows and contribute to the overall socio-economic development. The rationale for the TLF flows from the NTSS which states that the successful implementation of the NTSS is dependent on the commitment of all stakeholders to adopt an integrated approach in implementing the identified strategic priorities and actions. Hence, the engagement of the private sector and other stakeholders, alongside government, at a national, provincial and local level is crucial.
The following members who are the original members of TLF were invited.
- Ministry of Tourism
- Department of Tourism DG
- South African Tourism CEO
- Chief Quality Assurance Officer of the Tourism Grading Council of South Africa
- CEOs of Major Hotel groups
- CEO of Board of Airline Representatives of South Africa (BARSA)
- CEOs of Major Tour Operators
- CEOs of Tourism Associations.
In addition to the original TLF members invited, invitations were extended to amongst others, the following:
- Members of the Conference industry (Convention Bureau’s and Conference Centers)
- Provincial Tourism Marketing Agencies;
- SANParks;
- Domestic and International Airlines;
- Rail Operators (Rovos Rail, Blue Train etc.)
- The Restaurant Association of South Africa (RASA); and
- Private product owners.
b) What criteria were used to identify invitees?
Acknowledging the potential negative impact that COVID-19 could have on the tourism sector, the Department extended invitations beyond the traditional TLF database in order to reach a wide range of tourism players and audiences. Invitations to the TLF was sent to 107 members of the tourism industry. The meeting was attended by 120 guests.
c) Who attended the meeting?
In addition to the private sector representatives mentioned in answer (a), the meeting was also attended by the:
- Minister of Tourism: Ms. Mmamoloko Kubayi-Ngubane
- Director-General of the Department of Health (Acting): Dr. Anban Pillay
- Director-General of the Department of Tourism: Mr. Victor Tharage
- Deputy Director of the National Institute for Communicable Disease (NICD), National Health Laboratory Service (NHLS): Prof Professor Lucille Blumberg
- CEO of South African Tourism: Mr. Sisa Ntshona.
d) (i)What was the outcome of the meeting?
The main focus of the meeting was to discuss the expected impact of COVID-19 on South Africa’s Tourism Sector. The Department of Health also provided a status update on the number of cases, and how the NICD is managing the outbreak from a health perspective. In addition the following issues were discussed:
- Mitigation efforts to reduce the impact of the virus on the tourism sector.
- The importance of protecting the safety and health of the citizens.
- Increase in cancelations of bookings.
- The future of the Tourism Indaba.
- The importance of considering the staff in the tourism industry and how to protect them against the decline in business.
(ii) what resolutions were agreed to?
The meeting agreed that the spread of the pandemic in South Africa was still in its early stages, however, the Minister of Tourism committed to the following:
- To engage National Treasury to assist businesses in distress to access the employment incentives that have been put in place.
- To negotiate with various meeting and events owners to postpone to future dates based on scenarios so that we minimise cancellations.
- To further engage with the Minister of Labour and Employment who has agreed to look at relief measures for those registered with the UIF.
Subsequently, the Department of Tourism has embarked on a range of activities to support the Tourism Sector in dealing with the effects of COVID-19. Interventions by the Department of Tourism include amongst others:
- The establishment of the Tourism Relief Fund (TRF)
- Engagement with the Minister of Labour and Employment to develop relief measures for those tourism companies registered with the UIF.
- The compilation of a list of accommodation facilities, i.e. public, community and privately owned, that can be utilised as quarantine facilities.
- Working with DIRCO in the repatriation of South African Citizens stranded in foreign countries;
- The readjustment of the Department’s budget to support the Tourism recovery plan; and
- The development of the Tourism Sector Recovery Plan.
e) By what date is a follow up meeting set to take place?
The outbreak of COVID-19 and the declaration of a National State of Disaster prevented the Department of Tourism to host a follow up meeting. However, since the beginning of the lockdown, the Minister held virtual meetings with various sub-sectors in the tourism sector. These meetings include, amongst others, the Tourism Business Council South Africa (TBCSA), the Restaurant Association of South Africa (RASA), tourism guides, tourism operators, and Women in Tourism.
On 29 April 2020, Minister Kubayi-Ngubane participated in a webinar hosted by SA Tourism and attended by more than 2 000 people. The purpose of the webinar was to provide an update on the state of tourism and the various support measures that the Department of Tourism and Government as a whole are providing to the tourism sector.
15 May 2020 - NW425
De Freitas, Mr MS to ask the Minister of Tourism
(1)With reference to Board members of SA Tourism, (a) what other employment does each Board member have outside of SA Tourism, (b) how was each Board member vetted, (c) why was each Board member appointed in each case and (d) what remuneration does each Board member get in each month; (2) with reference to Board members of SA Tourism in the past three financial years, (a)(i) which Board members were appointed in each specified financial year and (ii) when was each specified Board member appointed and (b)(i) which Board members resigned in each financial year, (ii) when did each specified Board member resign and (iii) what reasons were cited for resignations in each case?
Reply:
1. Board Members of SAT
Board Member Name |
(a) What other employment does each Board Member have outside SA Tourism |
(b) How was each Board member vetted? |
(c ) Why was each Board Member appointed in each case |
(d) What Remuneration does each Board member get in each month? |
Mr Ravi Nadasen |
Chief Operations Officer: Tsogo Sun |
Board members are vetted through a verification of candidates’ identification, criminal record, ITC and qualification checks. The Board has undergone security screening. |
Human resource and hospitality sector experience. |
There is no monthly remuneration for members of the Board. Board members are remunerated at an hourly rate per meeting. The current hourly rate is R540.00 for Chairperson and R327 for members. There is no remuneration for Departmental representative |
Mr Thebeetsile Ikalafeng |
Managing Director: Brand Leadership |
Marketing and branding expertise. |
||
Mr Enver Duminy |
Chief Executive Officer: Cape Town Tourism |
Tourism marketing expertise. |
||
Ms Michelle Julie Constant |
Independent Consultant |
Arts and culture experience. |
||
Dr Abba Omar Jacoob |
Senior General Manager: Strategy & Communications |
International relations experience. |
||
Ms Kate Rivett-Carnac |
Independent Consultant |
Research and tourism experience. |
||
Ms Dawn Elizabeth Robertson |
CEO: Constitution Hill |
Arts, culture and tourism marketing. |
||
Ms Lindiwe Sangweni |
Chief Operations Officer: City Lodge Hotel Group |
Tourism industry and hospitality sector experience. |
||
Mr Siyabonga Dube, |
Independent Consultant: Chartered Accountant |
Governance, public sector Finance and Auditing experience. |
||
Ms Zola Tshefu |
Founder & Executive Director: LiLiBo Investments (Pty) Ltd |
Tourism and public sector governance experience. |
||
Ms Nomzamo Bhengu – Departmental representative |
Chief Director: Strategy & Systems: Department of Tourism |
Governance and administration. |
1(c) Board members are appointed on the basis of their knowledge, experience or qualifications relating to the functions of the Board.
2. SAT Board Members past three financial years
Financial Year |
(a)(i)Which Board Members were appointed in each financial year? |
a(ii) When was each specified Board Member appointed? |
2020/21 |
Ms. Gloria Serobe |
29 April 2020 |
Adv. Mojankunyane Gumbi |
29 April 2020 |
|
2019/20 |
Ms. Zola Baba Tshefu |
11 August 2019 |
Mr. Siyabonga Dube |
11 August 2019 |
|
2018/19 2017/18 |
Mr. David Frost |
01 March 2019 |
Mr. Monwabisi Fandeso |
01 June 2018 |
|
Ms. Pamela Bulelwa Yako |
01 June 2018 |
|
Dr. Tanya Ethel Abrahamse |
01 June 2018 |
|
Mr. Aloysius Thebeetsile Ikalafeng |
01 June 2012 01 June 2015 01 June 2018 |
|
Ms. Michelle Julie Constant |
01 June 2015 01 June 2018 |
|
Mr. Enver Duminy |
26 August 2016 01 June 2018 |
|
Mr. Yacoob Abba Omar |
21 November 2015 01 June 2018 |
|
Ms. Dawn Elizabeth Robertson |
01 June 2018 |
|
Ms. Kathleen Elizabeth Rivett-Carnac |
01 June 2018 |
|
Ms. Lindiwe Sangweni -Siddo |
01 June 2018 |
|
Mr. Ravi Nadasen |
01 June 2018 |
|
Mr. Mohamed Baba |
01 June 2018 |
|
Ms. Nomzamo Bhengu (Departmental representative) |
01 June 2018 |
Financial Year |
b (i)Which Board Members resigned in each financial year |
b.(ii) When did each specified Board Member resign? |
b.(iii) What reasons were cited for resignations in each case? |
2019/20 |
Ms. Pamela Yako |
04 September 2019 |
Stepped down as Board Chairperson, and subsequently stopped participation, as a result Board membership also lapsed |
Dr. Tanya Abrahamse |
03 September 2019 |
Other commitments |
|
Mr. Mohamed Baba |
25 June 2019 |
Other commitments |
|
Mr. David Frost |
29 July 2019 |
Other commitments |
|
2018/19 |
Mr. Monwabisi Fandeso |
14 August 2018 |
Other commitments. |
2017/18 |
None. |
None. |
None. |
14 May 2020 - NW455
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the tenders awarded whilst the Chief Executive Officer of SA Tourism was on suspension, (a) what tenders were awarded, (b) what was the value of each tender, (c) what process was followed in awarding each tender, (d) who signed off on each tender, (e) on what date does each tender (i) commence and (ii) terminate, (f) how will each tender be monitored in each case and (g) what penalties are in place should a tender not meet tender specifications?
Reply:
What tenders were awarded whilst the Chief Executive Officer of SAT was on Suspension?
What tenders were awarded |
(b)Value of each tender |
(c ) what process was followed in awarding each tender |
(d) who signed off on each tender |
(e) on what date does each tender (i) Commence and (ii) terminate |
(f) How will each tender be monitored |
(g) What penalties are in place should a tender not meet tender specifications |
SAT148/19-Departure and Domestic Survey |
R 85 201 938.92 |
Competitive Bidding Process |
The Board |
i) 15 July 2019 ii) 15 July 2022 |
Monthly Report |
Parties agreed on the following penalties to be applies in respect of the service provider’s performance:
|
SAT 157/19-Land Market Research |
R 3 481 713.00 |
Competitive Bidding Process |
Bid Adjudication Committee |
i) 30 October 2019 ii) 31 March 2020 |
Site visits during the field work. Report on progress and achieved milestones |
Failure to deliver as per the timelines SA Tourism can terminate the contract immediately and appoint another service provider to provide similar services. |
SAT 142/19 -Design And Construction Of International Exhibitions Stands |
R 29 776 912.39 |
Competitive bidding process |
Bid Adjudication Committee |
i) 1 November 2019 ii) 31 October 2022 |
All services rendered by the supplier, its personnel, agents or sub-contractors will be subject to an on-going evaluation to determine the effectiveness. |
If either party commits a material breach of this agreement which goes to the root of the agreement and fails to remedy the material breach within 21 business days of written notice from the aggrieved party shall require a remedy to the breach, failure to do so will result in the aggrieved party being entitled to cancelling/terminate this agreement. |
SAT USA 001/19 -Integrated Marketing Agency: Public Relations, Social Media & Activations for the North America Hub |
USD 1 026 000.00 |
Competitive bidding process |
Bid Adjudication Committee |
i) 15 October 2019 ii) 15 October 2022 |
All services rendered by the Bidder, its personnel, agents or sub-contractors will be subject to on-going evaluation to determine its effectiveness. |
Performance management monitored continuously to ensure that products/services are delivered in accordance with the conditions of the contracts. The preferred bidders will be required to submit performance reports, i.e. through a progress tracking report monthly until closure of the contracts and failure to do so will result in the termination of the agreement. |
SAT 162/19- Marketing and Communication Agency- Strategy * |
Estimated budget amount for a period of five years R 48 390 674.54 |
Competitive bidding process |
The Board |
i) 26 February 2020 ii) 26 February 2025 |
. Clauses in the contract that manage the relationship are as follows: · Clause 6 on Quarterly meeting on performance and scope of work · Annual performance and relationship review by an independent 3rd party . Performance metrics determined on a 40:40:20 scale to be carried by all agencies and in place April 2020 as follows:
|
Clause 33 covers termination of the agreement giving us 4 options: i. Termination for cause Detailed history of non-performance in a rolling 3-month period ii. Termination for convenience iii. Termination for change of control iv. Termination for breach |
SAT 162/19- Marketing and Communication Agency- Creative Agency * |
Estimated budget amount for a period of five years R419 487 997.64 |
Competitive bidding process |
The Board |
i) 26 February 2020 ii) 26 February 2025 |
· Clause 6 on Quarterly meeting on performance and scope of work · Annual performance and relationship review by an independent 3rd party
|
Clause 33 covers termination of the agreement giving us 4 options: i. Termination for cause Detailed history of non-performance in a rolling 3-month period ii. Termination for convenience iii. Termination for change of control iv. Termination for breach |
SAT 162/19- Marketing and Communication Agency- Media Agency * |
Estimated budget amount for a period of five years R40 228 879.41 |
Competitive bidding process |
The Board |
i) 26 February 2020 ii) 26 February 2025 |
· Clause 6 on Quarterly meeting on performance and scope of work · Annual performance and relationship review by an independent 3rd party
|
Clause 33 covers termination of the agreement giving us 4 options: i. Termination for cause Detailed history of non-performance in a rolling 3-month period ii. Termination for convenience iii. Termination for change of control iv. Termination for breach |
SAT 162/19- Marketing and Communication Agency- Digital Agency * |
Estimated budget amount for a period of five years R198 170 931.96 |
Competitive bidding process |
The Board |
i) 26 February 2020 ii) 26 February 2025 |
· Clause 6 on Quarterly meeting on performance and scope of work · Annual performance and relationship review by an independent 3rd party
|
Clause 33 covers termination of the agreement giving us 4 options: i. Termination for cause Detailed history of non-performance in a rolling 3-month period ii. Termination for convenience iii. Termination for change of control iv. Termination for breach |
SAT 162/19- Marketing and Communication Agency- Brand PR * |
Estimated budget amount for a period of five years R81 313 973.43 |
Competitive bidding process |
The Board |
i) 26 February 2020 ii) 26 February 2025 |
· Clause 6 on Quarterly meeting on performance and scope of work · Annual performance and relationship review by an independent 3rd party
|
Clause 33 covers termination of the agreement giving us 4 options: i. Termination for cause Detailed history of non-performance in a rolling 3-month period ii. Termination for convenience iii. Termination for change of control iv. Termination for breach |
SAT 162/19- Marketing and Communication Agency- Corporate PR * |
Estimated budget amount for a period of five years R61 008 554.70 |
Competitive bidding process |
The Board |
i) 26 February 2020 ii) 26 February 2025 |
· Clause 6 on Quarterly meeting on performance and scope of work · Annual performance and relationship review by an independent 3rd party
|
Clause 33 covers termination of the agreement giving us 4 options: i. Termination for cause Detailed history of non-performance in a rolling 3-month period ii. Termination for convenience iii. Termination for change of control iv. Termination for breach |
SAT 162/19- Marketing and Communication Agency- B2B Direct Marketing* |
Estimated budget amount for a period of five years R80 763 536.29 |
Competitive bidding process |
The Board |
i) 26 February 2020 ii) 26 February 2025 |
· Clause 6 on Quarterly meeting on performance and scope of work · Annual performance and relationship review by an independent 3rd party
|
Clause 33 covers termination of the agreement giving us 4 options: i. Termination for cause Detailed history of non-performance in a rolling 3-month period ii. Termination for convenience iii. Termination for change of control iv. Termination for breach |
*Marketing and Communication Agency tender is actually one tender split into 7 marketing disciplines across the marketing and advertising ecosystem.
They are all interlinked although separately awarded as SA Tourism took a “best-in-breed” approach” where the services, because of their nature, have the same measures of monitoring (section F) and penalties (section G) which are standard with these types of commodities.
All 7 disciplines in essence relate to marketing and communications services.