Questions and Replies
04 March 2021 - NW386
Sithole, Mr KP to ask the Minister of Tourism
Whether, with reference to the recent statement of the President, Mr M C Ramaphosa, that the Tourism Recovery Plan entails three strategic themes, namely reigniting demand, rejuvenating supply and strengthening enabling capability, she will break the strategies down into practical examples of how her department will ensure the success of the plan; if not, what is the position in this regard; if so, what are the (a) full relevant details and (b) timelines attached to the plan?
Reply:
The Tourism Sector Recovery Plan’s interventions shall be contained in the plan which will be publicly available upon completion of Cabinet approval processes in this regard. The plan will also be integrated into the Annual Performance Plans of both the Department of Tourism and South African Tourism starting 2021/22 financial year to ensure implementation thereof. Furthermore, the plan also takes into account a whole of government approach in its implementation.
(a) – ( b) Not applicable
04 March 2021 - NW383
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the opening of international borders, what (a) are the plans to engage National Treasury to obtain more of the budget and (b) would be the main requirements for the budget?
Reply:
The Department of Tourism, as is the case with all other organs of state at a national level, make budget requirements and motivation submissions to the National Treasury within the medium term expenditure framework (MTEF) cycle which concludes with the budget speech prior to the finalisation of the Annual Performance Plans (APPs). Thus the Department and its entity, South African Tourism ensures that the APPs are within the financial means available in terms of the MTEF allocations.
a) and (b) Not applicable
24 February 2021 - NW205
Winkler, Ms HS to ask the Minister of Tourism
(1)With reference to the unsubsidised Charter and Tourism Bus Industry that have not been able to work a day utilising their Tourism & Charter permits since 26 March 2020, whereas many operators have paid their prepaid licence fees for the year March 2020 to March 2021, (a) on what date will the Department of Transport reimburse the license fees, (b) will permit holders be required to pay for the 2021-22 financial year even if they paid for the 2020-21 financial year but had not operated at all and (c) what engagements have her department and the Department of Transport undertaken to discuss and resolve the issue of the reimbursement of the prepaid license fee; (2) whether her department and the Department of Transport have engaged in any discussion and/or meeting to resolve and plan a way forward to assist the Charter and Tourism Bus Industry with the query on their prepaid licensing fees; if not, on what date is it envisaged that the (a) two departments will meet and (b) issue of the license fees be addressed; if so, what are the further relevant details?
Reply:
Various role players contribute to tourism. Prepaid licensing fees for the Charter and Tourism Business Industry is not the competency of the Department of Tourism, but the mandate of the Department of Transport. The department engages from time to time with the Department of Transport on various matters. The Honourable member may refer the question to the Minister of Transport.
1. (a) to (c) Not applicable.
2. (a) to (b) Not applicable.
23 February 2021 - NW22
Mthenjane, Mr DF to ask the Minister of Tourism
What steps has she taken to ensure that the post-COVID-19 tourism sector is more representative of all the racial groups in the Republic, instead of seemingly being dominated by white persons?
Reply:
Government’s transformation policy and in particular the Implementation of the Broad Based Black Economic Empowerment Act is central to the rollout of departmental programmes. Furthermore, the department implements programmes aimed at supporting black people’s participation in ownership, management control, skills development and enterprise development amongst others. The department’s programmes have by design a footprint in the rural areas of our country. The department will continue along this path to ensure that black people are part of the tourism sector post Covid-19 pandemic. Among other interventions on working towards transformation of the sector, we launched the Tourism Equity Fund.
23 February 2021 - NW212
De Freitas, Mr MS to ask the Minister of Tourism
(a) What mechanisms, processes and procedures are in place in respect of the Tourism Equity Fund, (b)(i) how will successes and failures be monitored and analysed, (ii) how often will this be done and (iii) by whom, (c) what criteria will be used in the prioritisation of applications, (d) what minimal qualifications must applicants to the fund have to qualify and (e) who will administer the fund?
Reply:
a) What mechanisms, processes and procedures are in place in respect of the Tourism Equity Fund.
- The sefa Board approves the investment guidelines of the Tourism Equity Fund based on the agreed Memorandum of Agreement with the Department of Tourism.
- A dedicated portfolio management strategy applies to the ring-fenced funds with regards to funding allocation, accounting, and reporting.
- sefa will report to the Department of Tourism on a quarterly basis on the performance of the fund as well as consolidate the performance and outcomes of the Fund within its annual financial statements and annual report.
(b)(i) How will successes and failures be monitored and analysed.lections and Reporting
-
- The beneficiaries will also receive non-financial support to ensure support
- Approved applicants will be monitored for at least three years after final disbursement.
- Site inspections will be conducted with all the approved applicants at each claim stage before disbursements. A site inspection report will be completed as part of this process.
- Approved applicants are required to participate and a monitoring report will be completed as part of this process.
- Where Development Finance Institutions (DFIs) or other commercial finance institutions form part of funders for projects, the main DFI / commercial funder must submit bi-annual progress report on all beneficiaries projects funded as part of the TEF for the duration of the fund.
(ii) and (iii) Projects will be monitored quartely by the Department of Tourism and sefa.
(c) What criteria will be used in the prioritisation of applications.
The following are the funding requirements:
- Business Profile
- BBBEE certificate or affidavit
- Company statutory documents
- FICA documents
- Certified ID copies of Directors/Members
- 12 months bank statements
- Latest Annual Financial Statements and Management Accounts not older than three months from date of application (Statement of Financial Performance and Statement of Financial Position) – where applicable
- 5 year Cash Flow Projections (with clear assumptions) – where applicable
- Relevant industry certification – where applicable
- Facility Statements of other funders – where applicable
(d) What minimal qualifications must applicants to the fund have to qualify.
- Be a registered legal entity in South Africa in terms of the Companies Act, 1973 (as amended); Close Corporations Act, 1984 (as amended); and the Cooperatives Act, 2005 (as amended)
- Be 100% owned by South African citizens.
- Be predominantly black-owned (51%).
- Be registered and compliant with the South African Revenue Service.
- Be majority black owner-managed and controlled.
- Operate in the qualifying sectors.
(e) The fund will be administer by the Small Enteprise Financial Agency (sefa)
23 February 2021 - NW214
De Freitas, Mr MS to ask the Minister of Tourism
(a) What total number of the tourism offices throughout the world does the Republic still have operational and functioning, (b) where is each of the specified offices situated, (c) what budget has been allocated to each office (i) in the past three financial years and (ii) since 1 April 2020, (d) what expenditure has each office incurred (i) in the past three financial years and (ii) since 1 April 2020 and (e)(i) what are the main Key Performance Areas (KPAs) for each of the offices and (ii) how are the KPAs monitored and measured?
Reply:
a) South African Tourism operate globally through offices in 10 counties, it must be noted that the Minister has requested the board to review this offices and present a report with recommendations before financial year end.
b) Where is each of the specified offices situated.
Nigeria |
Germany |
UK |
US |
Netherlands |
France |
China |
Japan |
India |
Australia |
Lagos |
Frankfurt |
London |
New York |
Amsterdam |
*Paris |
Beijing |
Tokyo |
Mumbai |
Sydney |
*South African Tourism moved out of its Paris office space due to the high cost of rent. The team has been housed in virtual offices in Paris while suitable offices are being sought.
c) What budget has been allocated to each office: (ZAR)
AFRICA |
AMERICAS |
EUROPE |
ASIA |
AUSTRALASIA |
||||||
Nigeria |
US |
Germany |
UK |
France |
Netherlands |
India |
China |
Japan |
Australia |
|
2017/18 |
31 336 173 |
80 128 526 |
70 587 093 |
61 241 379 |
50 299 260 |
36 340 817 |
50 922 009 |
36 199 037 |
16 889 252 |
32 506 659 |
2018/19 |
30 036 783 |
76 265 152 |
77 994 899 |
71 851 647 |
31 392 564 |
49 998 733 |
49 595 332 |
36 631 210 |
20 463 251 |
40 428 712 |
2019/20 |
26 210 153 |
104 874 679 |
64 665 996 |
69 127 524 |
45 425 302 |
43 207 601 |
44 694 662 |
39 526 887 |
15 513 332 |
43 993 558 |
(ii)Since 1 April |
12 020 803 |
20 568 796 |
18 304 367 |
18 422 864 |
16 989 398 |
13 881 719 |
17 190 343 |
11 301 529 |
7 248 486 |
14 227 593 |
d) What expenditure has each office incurred: (ZAR)
|
AFRICA |
AMERICAS |
EUROPE |
ASIA |
AUSTRALASIA |
|||||
Nigeria |
US |
Germany |
UK |
France |
Netherlands |
India |
China |
Japan |
Australia |
|
2017/18 |
29 929 382,18 |
89 673 998,13 |
63 416 737,35 |
80 418 753,12 |
44 371 186,92 |
40 384 310,26 |
49 391 953,82 |
38 214 129,16 |
18 451 120,94 |
27 081 866,75 |
2018/19 |
22 975 996,53 |
87 702 343,47 |
68 764 894,46 |
101 125 186,11 |
36 897 595,21 |
54 860 182,60 |
49 233 774,94 |
39 729 727,46 |
19 740 223,20 |
37 373 842,35 |
2019/20 |
22 154 884,26 |
103 414 766,18 |
55 643 291,48 |
94 537 239,58 |
19 086 267,45 |
35 083 701,59 |
20 935 729,03 |
27 664 437,27 |
15 945 166,85 |
39 223 667,13 |
(ii)Since 1 April |
4 322 791,05 |
15 041 722,26 |
8 755 135,69 |
15 911 011,08 |
10 088 766,85 |
11 661 909,80 |
14 830 874,99 |
10 474 356,24 |
4 282 858,10 |
10 595 639,76 |
e) (i) Key Performance Areas (KPAs) for each of the offices.
Activities at all global offices contribute towards the achievement of the KPIs as stated in the organisational Annual Performance Plan. Each office operates as a regional hub servicing key source markets, to ensure effective marketing initiatives, support to the value chain partners and effective delegation of authority and responsibility. Mandate of each office is to drive number of international tourist arrivals into South Africa, increase tourist foreign direct spend, drive geographic spread, and increase brand awareness and positivity. Key focus areas of each office are as below:
- Destination Brand Management
Increase:
- Destination profiling to grow destination appeal
- Brand awareness, Brand affinity, Brand positivity
- Consideration
- Messaging on matters of travel facilitation (the ease of travel to destination South Africa)
- Consumer Engagements
- Awareness and consideration campaigns
- Influencer marketing
- Authentic, educational, entertaining and inspiring fit for purpose content for targeted segments
- Showcase diversity of experiences
- Digital communities, social tribes
- Advocacy
- Distribution Channel Engagements and Capacitation
- Trade Training – physical and virtual
- Trade Communication – publications, newsletters marketing, etc.
- Database Management / Customer Relations Management Rollout
- Focus on Meetings, Incentives, Conferences and Events
- Deals pages – partnerships with airlines and distribution channel (traditional and non-traditional)
- Media Engagements
- Trade and non-trade media publications for Public relations campaigns
- Press releases, Emailers, media placements
- Partnership Identification and Management
- Traditional and non-traditional partnerships
- Content partnerships
- Outsourced third party media channels
- Stakeholder messaging
- DIRCO and Mission Training
.Marketing and Communication Platforms
- Websites and virtual platforms
- Digital Tools – social listening and tracking, gamification, WhatsApp bots, etc.
- Virtual training tools – SA Specialist, etc.
- Distribution channel engagement platforms
- Real time data
- Toolkits for South African Product Owners and in country trade and Missions
(ii) How are the KPAs monitored and measured.
Activities at all global offices are monitored and evaluated quarterly by our Strategy Unit, EXCO and Board. Furthermore Executive Authority through the support of the Department provides oversight on the work of the entity.
05 January 2021 - NW2696
De Freitas, Mr MS to ask the Minister of Tourism
With reference to petitions, memorandums and any similar documents that have been handed to her and/or her department during the lockdown period by members of the public and/or any organisation, what are the relevant details in each case with regard to (a) what documents have been received, (b) on what dates the documents were received, (c) from which individuals and/or organisations the documents were received, (d) what the detailed content of the documents were and (e)(i) what steps were taken by her department with regard to the documents and (ii) on what dates were such steps taken?
Reply:
a) What documents have been received.
1. A memorandum from the Restaurants Association of South Africa (RASA), National Liquor Traders Council (NLTC), Business Leadership South Africa (BLSA) and Liquor Traders Association of South Africa (LTASA)
b) On what dates the documents were received.
21 July 2020
c) From which individuals and/or organisations the documents were received.
2. Wendy Alberts, CEO of Restaurant Association of South Africa
3. Lucky Ntimane, Convener of the National Liquor Traders Council
4. Sean Robinson, Chairperson of the Liquor Traders Association of South Africa
d) What the detailed content of the documents were.
See Annexure A (the memrandum from RASA and others)
e) (i) What steps were taken by the department with regard to the documents.
Though the Minister went to recieve the memorandum and also copied on the memorandum, the submission was addressed to President Cyril Ramaphosa. Therefore, regarding any action that would have been taken only the Presidency can provide clarification.
(ii) On what dates were such steps taken.
See (i) above.
16 December 2020 - NW2215
De Freitas, Mr MS to ask the Minister of Tourism
(a) What steps has she taken in the past three years to date in the tourism and hospitality sector to make it more representative of (i) gender, (ii) race, (ii) physically challenged and (iv) youth, (b) what are the successes that have been achieved, (c) how are these successes measured, (d) what is the total number of long-term jobs that were created and (e) what jobs were created?
Reply:
a) (i)- (iv) Steps that were taken in the past three years by the Department to make the tourism and hospitality sector more representative.
Whilst the government sets the policy framework through the B-BBEE Act and sector specific Codes as as amended, the private sector has a significant role to play in the changing of the partterns of ownership and mining full participation of designate group in the sector. Departmental efforts alone can never bring the desired change in terms of transformation. All programmes in the department are implemented with a bias towards supporting designated groups i.e. Women, Youth and Persons living with disabilities; and tourism development in rural areas amongst others. Departmental interventions include amongst others, skills development, market access, product development and enhancement, development finance, business development and supporting National Treasury in guiding public sector expenditure on tourism services. It is also worth noting that department‘s own expenditure is driven by the principles and prescripts that guides transformation.
(b) and (c) The Honourable member is referred to the past three years’ Annual Performance Reports as well as the Quarterly Performance Reports that were presented to the Portfolio Committee on Tourism for the detail and final numbers of all beneficiaries that completed the programmes of the department.
The Honourable Member is further referred to the detailed presentation made by the Tourism B-BBEE Charter Council to the Portfolio Committee on Tourism on 29 October 2019 on the State of Transformation in Tourism. The Department implements all its programmes in line with the Tourism B-BBEE Codes and provides support to the work done by the Charter Council.
(d) Not applicable, the question is about transformation of the sector.
(e) Not applicable.
16 December 2020 - NW3013
De Freitas, Mr MS to ask the Minister of Tourism
(a) What (i) criteria and (ii) scientific data are used to create the red list of high-risk countries from which persons are permitted to travel to the Republic, (b) on what date is the list updated and (c) what criteria determines that the list needs to be updated?
Reply:
The Department of Tourism does not handle scientific data dealing with the determination of red list of high-risk countries. The matter falls within the mandate of the Department of Health.
(a)– (c) Not applicable
16 December 2020 - NW2904
De Freitas, Mr MS to ask the Minister of Tourism
(1)(a) On what date did she sign her performance contract, (b) how often is her performance assessed and reviewed and (c) what are the details of her performance results to date; (2) what are (a) her main Key Performance Indicators in her performance contract and (b) the (i) measurables and (ii) deadlines in each case?
Reply:
President Cyril Ramaphosa has signed performance agreements with all Ministers to strengthen the capacity of the State and increase accountability.
These agreements, which are based on the targets contained in the Medium-Term Strategic Framework – have been made public so that the people of South Africa can hold those who they elected into office to account.
Copies are available at: https://www.gov.za/about-government/government-system/ministers-performance-agreement.
16 December 2020 - NW2688
Singh, Mr N to ask the Minister of Tourism
With reference to her reply to question 2286 on 30 October 2020, what are the reasons that (a) tour guides who are registered with the relevant provincial registrars and (b) freelance tour guides who are not registered with the Unemployment Insurance Fund (UIF) as employees, and therefore qualify for the financial relief amount of R1 500 for three months, are in actual fact not receiving the money because they are still erroneously listed on the UIF, even though they are not eligible for UIF compensation and not paying UIF contributions?
Reply:
The Tourist Guide Relief Fund is meant to benefit tourist guide who are freelancers because they would not be eligible to claim for the TERS. A decision on whether a tourist guide is a freelancer or not, is employed and/or receives UIF payment is based on information contained within a database held by the Unemployment Insurance Fund. Decision on whether a tourist guide qualifies to receive the relief payment or not were taken on the basis of the information received from the UIF as the sole custodian of such information. Tourist guides who may have queries regarding their UIF related information should direct such to the UIF accordingly.
16 December 2020 - NW2617
De Freitas, Mr MS to ask the Minister of Tourism
With reference to her Budget Vote speech, Vote No 33, on 22 July 2020, what (a) is (i) she and (ii) her department doing to mitigate the gross domestic product contraction and job losses, (b) are her department’s plans in this regard and (c) are the (i) time frames, (ii) timelines and (iii) deadlines in this regard?
Reply:
a) (i) and (ii)The Department, working with the sector has followed government’s risk-adjusted strategy for the phased re-opening of economic activities.
b) and (c) (i),(ii) and (iii)The associated timelines are contained in the tabled Strategic Plan 2020/21 – 2024/25 as well as the reviewed and retabled Annual Performance Plans 2020/21 – 2022/23.
16 December 2020 - NW2526
Sithole, Mr KP to ask the Minister of Tourism
Whether there are any plans to invest in tourism subsidies to encourage domestic demand as some of the industry’s biggest market countries have been categorised as high risk and therefore banned from leisure travel into the Republic; if not, what contingency plans are in place, beyond the already distributed relief fund, to support the industry in the event of a second wave of Covid-19 infections; if so, (a) what is the budget allocation for the subsidies and (b) will she furnish Mr K P Sithole with the (i) details of how subsidies will be allocated and (ii) criteria for selecting successful applicants?
Reply:
(a)-(b) (i) and (ii)
There is neither a policy decision nor a plan to subsidise domestic travel, however engagements with the sector aimed to encourage responsible pricing that would stimulate increase in domestic leisure travel. There is also no additional financial relief measure specific to the sector at this stage owing to the constraints in the fiscal environment. However, tourism businesses are encouraged to make use of the R200 billion credit guarantee scheme/facility that was setup between the Reserve Bank, commercial banks and the National Treasury.
14 December 2020 - NW2214
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the capacity building programmes in the past three financial years to date, (a) what is the total number of programmes that have taken place, (b) what are the details of each programme, (c) on what date did each programme take place, (d) what are the details of each person who conducted each programme, (e) what is the total number of applicants who applied for each programme, (f) what is the total number of applicants who (i) completed and (ii) graduated from each programme, (g) what is the total number of graduates who were employed within the sector after completing each programme and (h) how are all the capacity building programmes monitored?
Reply:
With reference to Capacity Building and training programmes the Honourable member is also referred to the tabled Parliamentary Question no 1104 of 23 September 2020. In addition to the programmes explained in the response the department also implement the following programmes:
CAPACITY BUILDING PROGRAMME: (1) Local Government Capacity Building Programme |
||||||
YEAR |
(b)What are the details of each programme |
(c) On which date did each programme take place. |
(d)What are the details of each person who conducted each programme. ( service Providers) |
(e) What is the total number of applicants who applied for each programme. |
(f) What is the total number of applicants who: (i)Completed each programme (ii)Graduated from each programme |
(g)What is the total number of graduates who were employed within the sector after completing each programme. |
2017/18 |
Peer Learning Network platform for Local Economic Development/ Tourism Practitioners in the provinces and municipalities. Development of the Framework on Support Provincial and Local Government. |
Refer to Quarterly Performance Reports submitted to the PC as well as the Annual Performance Report of 2017/18 and 2018/19 tabled to Parliament |
NA |
NA |
NA |
NA |
2018/19: |
(Peer Learning Network platform for Local Economic Development/ Tourism Practitioners in the provinces and municipalities.) Local Government Tourism Peer Learning Network Sessions |
Refer to Quarterly Performance Reports submitted to the PC as well as the Annual Performance Report of 2017/18 and 2018/19 tabled to Parliament |
The two (2) days learning session targeting all the Local Economic Development (LED)/ Tourism Practitioners and Councillors responsible for Economic Development. |
Participants do not have to apply. They are in the programme by virtue of being tourism practitioners in provinces and municipalities |
LP: 53 EC: 52 MP: 31 NC: 27 FS:32 |
All were employed already |
2019/20 |
(Peer Learning Network platform for Local Economic Development/ Tourism Practitioners in the provinces and municipalities.) Local Government Tourism Peer Learning Network Sessions |
Refer to Quarterly Performance Reports submitted to the PC as well as the Annual Performance Report of 2018/19 and 2019/20 tabled to Parliament |
The two (2) days learning session targeting all the Local Economic Development (LED)/ Tourism Practitioners and Councillors responsible for Economic Development. |
Participants do not have to apply. They are in the programme by virtue of being tourism practitioners in provinces and municipalities |
WC: 82 KZN: 70 NW:80 GP:74 |
All were already employed. |
CAPACITY BUILDING PROGRAMME: (2) TOURISM RESOURCE EFFICIENCY TRAINING FOR YOUTH (FUNDAMENTALS OF ENERGY MANAGEMENT) (b) The objectives of this programme is to train young people on the NCPC tourism resource efficiency methodology and ensures that companies save operating costs. Students were selected through interviews. |
||||||
YEAR |
(b)What are the details of each programme |
(c) On which date did each programme take place. |
(dWhat are the details of each person who conducted each programme. ( service Providers) |
( e) What is the total number of applicants who applied for each programme. |
(f) What is the total number of applicants who: (i)Completed each programme (ii)Graduated from each programme |
|
2017/18 |
N6 Tourism Hospitality |
Refer to Quarterly Performance Reports submitted to the PC as well as the Annual Performance Report of 2017/18 and 2018/19 tabled to Parliament |
In Partnership with the National Cleaner production Centre (NCPC |
Adverts placed with public TVETS in the Provinces Students selected through interviews |
Gauteng-17 KZN-20 LP-19 See quarterly Reports and Annual Performance Report |
This is linked to green incentive fund and upon completion of the programme, they are able to access the market for assessment of applicants to the fund. |
2018/19 |
N6 Electrical / Mechanical |
Refer to Quarterly Performance Reports submitted to the PC as well as the Annual Performance Report of 2017/18 and 2018/19 tabled to Parliament |
In Partnership with the National Cleaner production Centre (NCPC |
Adverts placed with public TVETS in the Provinces Students selected through interviews |
EC-17 FS -11 WC-15 |
|
2019/20 |
N6 Tourism Hospitality |
Refer to Quarterly Performance Reports submitted to the PC as well as the Annual Performance Report of 2017/18 and 2018/19 tabled to Parliament |
In Partnership with the National Cleaner production Centre (NCPC |
Adverts placed with public TVETS in the Provinces Students selected through interviews |
MP-18 NW-22 NC-7 |
(g)What is the total number of graduates who were employed within the sector after completing each programme. –
Not applicable.
(h) How are all the capacity building programmes monitoredQuarterly reports ?
The Department uses various methods and tools to monitor these programmes.Where relevant, site inspections, attendance registers and reports on learnings and the skills offered are used.
08 December 2020 - NW2779
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the organisations supported by her department and/or SA Tourism in the past three financial years to date, on a monthly basis in each case, (a) what organisations are supported in any manner, irrespective of infrastructural support, financial support and/or any other type of support, (b) how are the specified organisations supported, (c) what is the value in Rands of support provided, (d) what are the reasons that the organisations are supported and (e) what benefit is there for her department in each case?
Reply:
The Honorable member is referred to reply2148 dated 21 September 2020 where it was stated that the department does not support any organisations.
(a) – (e ) Not applicable
08 December 2020 - NW3014
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the tourism offices in the nine provinces, (a) what offices are established in each province, (b) where is each office physically located in each case, (c) what new offices have been established in the past three financial years to date, (d) how have these offices been affected by the lockdown to curb the spread of the coronavirus, (e) what are the functions of each office, (f) how are the specified functions (i) monitored and (ii) measured and (g) what are the monthly costs of each office?
Reply:
The Department of Tourism does not have tourismoffices in the nine provinces of South Africa.
(a) - (g) Not applicable.
08 December 2020 - NW2905
De Freitas, Mr MS to ask the Minister of Tourism
(1)(a) What total number of SA Tourism offices are in place abroad and (b) in which countries are the offices; (2) (a) since what date has each office been opened in each specified country and (b) what is the mandate of each office; (3) (a) what has each office achieved in each of the past three financial years to date and (b) how is each achievement measured in each case; (4) what were the costs relating to each office in each respective month in the past three financial years to date?
Reply:
Kindly note this is the same question was replied to on 25 August 2020, Parliamentary Question 1168.
The original reply is hereby attached for reference purposes.
.QUESTION FOR WRITTEN REPLY:
Question Number: 1168
Date of Publication: 12June 2020
NA IQP Number: 20
Date of reply: 25 August 2020
Mr M S F de Freitas (DA) to ask the Minister of Tourism:
With reference to tour offices of the Republic in countries worldwide, (a) what total number of tour offices does her department have in each country, (b) on what date was each office opened, (c) what are the monthly costs of each office, (d) what is the mandate of each office, (e) what (i) was the output of each office in the 2016-17, 2017-18 and 2018-19 financial years and (ii) for the remainder of this financial year, (f) how is each office monitored and (g) to whom does each office report?
NW1473E
REPLY:
a) South African Tourism has offices in 10countries globally operating as regional hubs and servicing key source markets.
b) On what date was each office opened?
AFRICA |
AMERICAS |
EUROPE |
ASIA |
AUSTRALASIA |
|||||
Nigeria |
US |
Germany |
UK |
France |
Netherlands |
India |
China |
Japan |
Australia |
2014 |
1984 |
1960 |
1989 |
1993 |
1983 |
2004 |
2014 |
1978 |
2000 |
c) What are the monthly costs of each office?
AFRICA |
AMERICAS |
EUROPE |
ASIA |
AUSTRALASIA |
|||||
Nigeria |
US |
Germany |
UK |
France |
Netherlands |
India |
China |
Japan |
Australia |
R1 066 796,98 |
R1 444 683,24 |
R1 196 157,23 |
R1 162 767,57 |
R1 144 239,24 |
R1 031 060,45 |
R1 313 938,18 |
R 866 063,72 |
R 534 334,97 |
R 868 375,25 |
d) What is the mandate of each office?
Each office operates as a regional hub servicing key source markets, to ensure effective marketing initiatives, support to the value chain partners and effective delegation of authority and responsibility. Mandate of each office is to drive number of international tourist arrivals into South Africa, increase tourist foreign direct spend, geographic spread, brand positivity and awareness.
(e )(i) What was the output of each office in the financial year?
The output achieved is through partnering with relevant travel trade in each of the markets that are serviced by the country offices in which it invests to maximise synergies, enhance tourist experiences and increase sales of packages to South Africa. Partnerships allow South African Tourism to reach a larger audience at a shared cost with the partner, while the partner is equipped with brand relevant content and tools.
COUNTRY OFFICE ( and the markets it serves) |
2016/17- Arrivals |
2017/2018- Arrivals |
2018/19 - Arrivals |
Nigeria (IncludesGhana) |
82 751 |
68 626 |
74 768 |
US ( Includes Canada) |
406 192 |
437 903 |
444 671 |
Germany (Include Austria and Switzerland) |
394 548 |
437 837 |
431 668 |
UK (Includes Ireland) |
478 385 |
479 411 |
462 305 |
France ( Include Spain, Portugal and Italy) |
292 494 |
335 666 |
323 641 |
Netherlands (Include Belgium, Denmark, Sweden, Finland and Norway) |
297 152 |
320 275 |
310 258 |
India (IncludeTurkey, UAE, Malaysia and Singapore) |
121 298 |
135 336 |
126 998 |
China (IncludesSouth Korea) |
126 658 |
119 444 |
119 004 |
Japan |
24 018 |
27 410 |
27 542 |
Australia (IncludesNew Zealand) |
115 611 |
133 351 |
131 059 |
e (ii)Remainder of this financial year.
South Africa has a goal of achieving 21 million international arrivals by 2030. However, the COVID-19 pandemic has severely disrupted the travel and tourism sector with borders closed and flights grounded. The forecast by the UNWTO is that global tourism will decline by 20-30%.
The pandemic has rendered South African Tourism’s current market investment portfolio outdated for this year. Plans are in place to review the market investment choices by revising and updating the Marketing Investment Framework. The revision will ensure that new variables and data are considered in the framework which will reflect the future tourism state post the pandemic and will allow South African Tourism to review market investment choices based on various scenarios.
f) How is each office monitored?
Activities at all global offices are monitored and evaluated through SA Tourism Strategy, Insights and Analytics (SIA) Unit as part of the organisational performance monitoring processes and the markets performance are reported quarterly. Furthermore, the compliance and governance are maintained through policies and processes and monitored through the Internal Audit Unit.
g) To whom does each office report
Each office reports to Regional General Managers based at the South African Tourism’s Head Office in Sandton. The reporting is structured as follows:
Reporting |
Regional General Manager: Africa |
Regional General Manager: Americas |
Regional General Manager: Europe |
Regional General Manager: Asia/Australasia/Middle East |
||||||
Continent |
AFRICA |
AMERICAS |
EUROPE |
ASIA |
AUSTRALASIA |
|||||
Country Office |
Nigeria |
US |
Germany |
UK |
France |
Netherlands |
India |
China |
Japan |
Australia |
08 December 2020 - NW2615
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the tourism Toolkits supplied to the Department of International Relations and Cooperation for use by the missions abroad, (a) what do the specified Toolkits comprise, (b) what training linked to the Toolkits is provided and (c) how is the (i) efficiency and (ii) impact of the Toolkits measured?
Reply:
a) What do the specified Toolkits comprise
- Digital marketing collateral including TVC (Brand Videos), Tourism films, images, posters, banners, tourism brochures, maps and destination presentations that are all in our digital asset library
- Press kits, newsletters, digital and social media content to use on their platforms
- Limited hardcopy brochures, maps, USB sticks with digital marketing collateral and promotional items (mostly based on agreed activations and projects)
- Pull-up banners and posters
b) What training is linked to the Toolkits is provided.
- Accessing the digital asset library
- Destination Presentation
- Use of the digital and social media content
(c)(i) and (ii) Efficiency and the impact of the toolkits are not measured as a standalone as they are a tool used in a suite of others to achieve broader project or market objectives.
08 December 2020 - NW2616
De Freitas, Mr MS to ask the Minister of Tourism
(1) With reference to the training provided to the Department of International Relations and Cooperation for the missions abroad, (a) what training is provided, (b) how often is the specified training provided and (c) how is the (i) efficiency and (ii) impact of the training measured; (2) what (a)(i) training has been provided and (ii) to which missions has training been provided in the past three financial years to date, (b) are the outcomes of each such training and (c) what impact has the training had in each case?
Reply:
(1) (a) What training is provided.
Training to South African Missions abroad falls within the ambit of the Department of International Relations and Cooperation (DIRCO)- The DIRCO training Academy. The key training programmesfacilitated by DIRCO is the Heads of Mission-Designate Programme (HOMD), the Mission Preparation Programme(MPP), Spousal Programmeand where applicable the Continuous Professional Development Programme (CPD - One day courses).
Training modules provided to the Missions is as per request from the DIRCOTraining Academysince 2018. Tourism training covers the following:-
- Head of Mission Designate: Tourism Overview.
- Mission Readiness: Destination Marketing / Learn SA.
- Tourism Masterclass including case studies (Full Day).
- Spousal Destination Marketing Training.
- Providing tourism performance information, consumer insights and research for tourism planning purposes.
- Market Insight Sharing.
- In-country branding and destination marketing support and toolkits for Missions.
- Trade training and trade engagements and hosting.
- Media and media engagements, including media interviews and roundtable discussions opportunities for the Mission.
- Trade and consumer fairs/shows, exhibitions, activations and SAT roadshows participation.
- Speaking opportunities at SAT marketing activations and platforms.
- Destination Marketing/Learn SA.
b) How often is the specified training provided?
Tourism Training to DIRCO employees is conducted at DIRCO Head Office and through virtual platforms. Training is provided if and when requested by the Diplomatic Academy & International School of DIRCO. These Programmes as per above (1)(a) are facilitated Bi- annually and/or annually by DIRCO.
(c )How is the :
(i) Efficiency measured
DIRCO is best placed to advise on the how efficiency is measured for their in-house training programmes for which SAT is a service provider.
Efficiency of the programmes is measured by SAT through conducting feedback evaluations at the end of each training programme. This assists in determining whether the learning objectives and outcomes of each programme have been met.
(ii) Impact of the training measured
The training provided to the missions has ensured a consistent brand positioning of South Africa as a leisure and business events destination in the different markets.
(2) What :(a) (i)Training has been provided.
The Department of Tourism is invited to present on the Tourism Sector as a key pillar of economic diplomacy which includes an overview of the Department’s programmes and projects for the financial year in order for missions to assist in:
- Enhancing the promotion of SA as a preferred tourism destination through SA’s missions abroad;
- Facilitate the promotion of tourism as a trade and investment opportunity; and
- to obtain market insights through the missions abroad relevant to the tourism sector growth and development.
South African Tourism is also invited during this session to present on their prioritised markets, tourism trends and what support could be provided to Missions to market South Africa as a key leisure and business tourism destination.(Refer also to (1) (a))
(a)(ii) To which missions has training been provided in the past three financial years to date.
Training is available to all missions as per agreed business plans and per DIRCO Schedule.The Diplomatic Academy & International School has not requested any specific training to any specific Mission during the past three years. Training focused on the programs highlighted above.( 1) (a) and (2(a)(i)
(b) What are the outcomes of each such training and (c) What impact has the training had in each case.
Our strategy is to partner with the Missions and to empower them with insights, content, brochures and promotional materials so they are able to support marketing and promotion of the destination.Furthermore, to enhance their understandingof thecontribution of tourism to the South African economy and how missions abroad can assist in tourism promotion and facilitation through DIRCO’s global footprint. Through these training programmes DIRCO has been able to support the efforts of the Department of Tourism and South African Tourism in promoting South Africa as a key leisure and business tourism destination by leveraging from their network of Diplomatic Missions abroad.
08 December 2020 - NW2694
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the World Economic Forum’s Global Future Council on Sustainable Tourism and her membership thereof, (a) what are the relevant details of the innovative thinking proposals that she will be presenting at the Council and (b) by what date will the specified proposals be tabled?
Reply:
a) What are the relevant details of the innovative thinking proposals that the Minister will be presenting at the Council?
Membership to a Global future council by invitation only. Minister participates in this forum with other experts to provide strategic insights, scientific evidence, forward guidance and multidisciplinary understanding of major issues that will shape the post-COVID world. Most of the discussions are held under the Chatham House Rule.
For more information visit:https://www.weforum.org/communities/global-future-councils
b) By what date will the specified proposals be tabled?
Not applicable.
08 December 2020 - NW2695
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the lockdown to curb the spread of COVID-19, (a)(i) by what date will international borders be open for tourism and (ii) on what information does the Government rely in this regard and (b)(i) what research has been undertaken in respect of the economic impact and job losses on the tourism sector and (ii) what are the findings of such research?
Reply:
a) (i)International Borders are open as announced by the President of the Republic on 11 November 2020
(ii) Not Applicable
b) (i) What research has been undertaken in respect of the economic impact and job losses on the tourism sector?
The Department of Tourism in collaboration with International Finance Corporation (World Bank Group) and the Tourism Business Council of South Africa (TBCSA) has conducted a tourism Industry Survey on the impact of COVID-19 on the tourism sector. The survey aims to quantify the extent of the impact of COVID-19: how effective the support has been and what kind of help is still required. The survey was planned to be conducted three times over a period of the next 12 months to track progress. The first survey was done in April 2020 and covered the month of March and had 1 610 respondents. The analysis of the third survey is currently being conducted.
(ii) What are the findings of such research?
The second survey was done in July 2020 and covered the month of June and had 1 501 respondents. The following are the findings from the survey:
- 99% of responding enterprises were affected by COVID-19.
- Business were marginally more optimistic in June than in April, with 67% feeling neutral or positively believing their business will survive to take part in the recovery, up from 64% in April.
- 61% of enterprises were not operating in June, with 54% planning to reopen by September. Most of these re-openings were to be partial.
- The most significant concern for businesses considering reopening was sufficient demand to break-even, and 66% of enterprises highlighted the requirement for international and domestic markets to open before they will consider reopening.
- 95% of enterprises (83% in March) reported that revenues in May 2020 were down more than 50% compared to May 2019, and 75% of enterprises said revenues were 100% less. This was significantly more than in the previous survey, where 34% of enterprises said revenues were 100% less.
- 64% of enterprises were unable to service their debts and 67% of enterprises were unable to cover fixed costs in May 2020.
- The most common mitigation measure regarding workforce management, remained wage reduction to include 55% of enterprises with more than half their workforce on reduced wages(up from 50% in March). The number of enterprises employing furlough measures had stayed constant, as have the numbers of enterprises making redundancies. 43% of enterprises indicated that they did not make redundancies.
- Medium sized enterprises were the most affected in terms of wage reduction (89% have reduced wages for more than half their workforce) and furloughed, followed by large businesses, and large business were most likely to have made more than half their staff redundant (16%).
- Furthermore, the survey revealed that most commonly applied mitigation measures by businesses were supporting deferment of bookings instead of cancellation, and providing refunds.
- In a similar pattern to the results from the April survey, all businesses prioritised the need for financial support for cashflow, financial support for recovery, and tax relief. In this survey, expert advice on business recovery, advice on health and safety measures, and support for commercial debt repayment had climbed higher on the priority list. As before, micro enterprises indicated that cashflow was their first priority, small enterprises prioritised financial support for recovery and both medium and large enterprises prioritised tax relief.
- The support facilities with the most respondent awareness were the UIF scheme and the Tourism Relief of the Department.
More detail is available on the department’s website.
https://www.tourism.gov.za/CurrentProjects/Tourism_Relief_Fund_for_SMMEs/Documents/South%20Africa%20Tourism%20Survey%202%20on%20COVID-9%20(June%202020)%20Results.pdf
18 November 2020 - NW2541
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the establishment of the Hout Bay Gate Ways Project, what (a) are the details of the progress of the specified project, (b) are the reasons for the delays to date apart from the lockdown to curb the spread of Covid-19, (c) measures are put in place to stop the delays, (d) is the planned launch date for the project and (e) steps are taken to (i) include and incorporate the local community in the specified project, (ii) repair and maintain the sites and (iii) protect the site to prevent further vandalism in future?
Reply:
The Hout Bay Gate Ways Project is a private initiative. The Department of Tourism has not played any role in this project. TheDepartment is therefore not in a position to provide further information related to this project.
9a0 – (e) Not applicable
05 November 2020 - NW2396
Sithole, Mr KP to ask the Minister of Tourism
Whether, given that despite the eased regulations the tourism industry remains the hardest hit sector due to the nationwide lockdown to curb the spread of Covid-19, her department has a plan to implement adjustments in pricing in order to promote local tourism as has become a global trend?
Reply:
The setting of prices falls within the ambit of the private sector. South African Tourism does engage the sector to consider special offers as part of the promotion activities they conduct i.e. Sho’t Left programme. The Minister of Tourism has commenced with a consultation process with the sector on the concept of dual pricing.
30 October 2020 - NW2286
Sithole, Mr KP to ask the Minister of Tourism
Whether she will furnish Mr K P Sithole with an update regarding her statement dated 30 May 2020, entitled Covid-19 alert level 3 risk adjusted strategy tourism sector response measures and directions, and in particular advice on the progress of the R30 million financial relief package that was set aside for tour guides as there are many registered tour guides who are yet to receive financial relief; if not, what is the position in this regard; if so, what are the relevant details?
Reply:
1. Following the Minister’s address earlier this year, a budget of R30million was set aside to provide financial assistance to the tourist guiding sector, particularly to tourist guides that operate as freelancers. To be eligible to access the fund, the following minimum requirements had to be met:
- Be a registered tourist guide with the relevant Provincial Registrar; and
- Be a freelance tourist guide (i.e. not registered with the Unemployment Insurance Fund (UIF) as an employee)
2. The Department implemented a “no application’’ process. As the custodians of the information pertaining to registered tourist guides, Provincial Registrars (from all nine (9) provinces) provided the Department with their respective databases of registered tourist guides whose details (including cellphone numbers) had been verified and updated.
3. Based on the information that was received by the respective Provincial Registrars, further verifications were conducted with UIF. Based on the outcome of the UIF verification process, payments to a total of 4415 tourist guides have been processed to date. The 4415 tourist guides that were processed for payment met the criteria that is outlined above. As per the UIF data, 4778 tourist guides did not qualify for the funding.During the verification process it was found that 260 were duplications or their information was incomplete or incorrect.The breakdown of the number of guides submitted by the respective provinces and the payments that have been processed per province is outlined in the table below:
Province |
Number of guides submitted by province |
Number of guides that met the criteria for payment |
% of guides received funding |
1. Eastern Cape |
505 |
179 |
35% |
2. Free State |
38 |
24 |
63% |
3. Gauteng |
1167 |
963 |
83% |
4. KwaZulu-Natal |
745 |
410 |
55% |
5. Limpopo |
418 |
145 |
35% |
6. Mpumalanga |
1197 |
434 |
36% |
7. Northern Cape |
109 |
105 |
96% |
8. North West |
242 |
116 |
48% |
9. Western Cape |
5032 |
2039 |
41% |
Totals |
9453 |
4415 |
47% |
4. A total of R19 867 500.00 has been committed for the payment to 4415 tourist guides. By end of October 2020, all 4415 tourist guides will have received a total payment of R4500 (R1500per guide X 3 months).
19 October 2020 - NW1913
De Freitas, Mr MS to ask the Minister of Tourism
With reference to her reply to question 1128 on 28 October 2019, (a) on what date were the performance agreements for (i) her and (ii) the Deputy Minister finalised and signed and (b) what are the key performance indicators used to monitor the deadlines set in the performance agreements for her and the Deputy Minister respectively?
Reply:
(a)(i) In line with the President’s announcement in his State of the Nation Address on 13 February 2020 that Ministers will contract with him and sign performance agreements, agreement were prepared. However, the COVID-19 pandemic significantly affected government’s plans and budgets, resulting in the tabling of a Supplementary Budget by the Minister of Finance in June 2020. The reprioritisation had an impact on departments’ Strategic Plans 2020-2025 and APPs 2020/2021, therefore government departments had to revise their APPs. Subsequently, the performance agreements of Members of the Executive were revised taking into account the new fiscal environment.
The Minister of Tourism’s Performance Agreement was submitted to the Presidency on 24 July 2020, as directed by the Department of Planning, Monitoring and Evaluation’s (DPME) Circular to all Ministers, signed by the Minister in the Presidency on 17 July 2020.
The finalisation and signing of the Minister’s Performance Agreement (PA) with the President is dependent upon the completion of DPME’Sevaluation outcome of the Minister’s PA,.
(ii) Once the above process has been concluded, the Minister will enter into an agreement with the Deputy Minister to provide support relating to key responsibility areas in her performance agreement. No PA is signed by the Deputy Minister and the President.
(b) (i) The key performance indicators will be confirmed upon the signing of the Performance Agreement by the Minister and the President.
(ii) Refer to (a) (ii)
23 September 2020 - NW1104
De Freitas, Mr MS to ask the Minister of Tourism
(a) Which training courses, conducted through her department, have been run (i) in the past three financial years and (ii) since 1 April 2020, (b) where were the training courses run, (c) how were students identified, (d) what number of students attended, completed and did not complete each training course, (e) what exams were written in each case, (f) what number of students wrote, passed and failed the exams, (g) where is each course recognised and (h) which of these graduates were employed?
Reply:
a) (i)The department has provided the following training in the past three financial years:
(i) 2017/ 2018 FOOD SAFETY SKILLS PROGRAMME: (1 YEAR LEARNERSHIPtargeting 500 and implement over recruited to manage drop outs).
(a)Capacity Building Programme |
b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d)What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
(g) Where is the course recognised ? |
(h)which of these graduates were employed? |
1. Food Safety Skills Programme consisting of the following:
|
Eastern Cape: 53
|
Provincial Department and Municipalities provide the appointed service provider with learners’ database. Advertisement of the training through local newspaper and municipal offices. After the 2010 World Cup there were media reports of food poisoning in hotels. Research was conducted by an internal team from the HRD Unit within the Domestic Tourism Branch and report was compiled regarding this matter. The Food Safety programme was identified as a need through this process. |
Eastern Cape:38 _____________ Limpopo: 75 ____________ Gauteng: 124 _____________ Free State:18 _____________ KwaZuluNatal:94 _____________ Mpumalanga: 69 _____________ North West: 20 Western Cape:38 _____________ Northern Cape:11 |
Formative and Summative assessment written by the learners and POE and learner logbook submitted for moderation. |
Eastern Cape:38 _____________ Limpopo: 75 _____________ Gauteng: 124 _____________ Free State:18 _____________ KwaZuluNatal:94 _____________ Mpumalanga: 69 _____________ North West: 20 Western Cape:38 _____________ Northern Cape:11 |
CATHSSETA & Food and Bev SETA |
Permanent employment: 133 Graduated: 483 Drop-outs: 90 |
Limpopo: 75
|
|||||||
Gauteng: 141
______________________________ Free State: 25
|
|||||||
KwaZulu Natal: 102
|
|||||||
Mpumalanga: 75
|
|||||||
North West: 25
|
|||||||
Western Cape: 65
_____________________________ Northern Cape: 12 Sol Plaatjie |
2018/2019:HOSPITALITY YOUTH TRAINING PROGRAMME: NATIONAL CERTIFICATE IN FOOD AND BEVERAGE SERVICES: 1 YEAR LEARNERSHIP
(a)Capacity Building Programme |
b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
d) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
HYTP: Food and Beverage Services 2018/19 600 Youth were enrolled in the Food and Beverage Programme |
NW:
|
Provincial Departments and Municipalities provide the appointed service provider with learners’ database. Advertisement of the training through local newspaper and municipal offices. The training programme was identified through the CATHSSETA Sector Skills Plan. |
North West Target :200 239 learners enrolled ____________ Limpopo Target: 300 300 learners enrolled ____________ Free State Target :100 106 learners enrolled |
Formative and Summative assessment written by the learners and POE and learner logbook submitted for moderation. |
NW 203(3 additional learners to mitigate drop outs) ________ Limpopo 281 passed _____________ Free State 91 passed 15 failed/drop out |
CATHSSETA |
North West: Graduated:203 Employed:37 Drop out:36 ____________________ Limpopo: Graduated: 281 Employed: 45 Drop out: 19 ___________________ Free State: Graduated: 91 Employed: 20 Drop out: 15 |
Limpopo:
|
|||||||
Free State:
|
(a)Capacity Building Programme |
b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
d) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
NATIONAL CERTIFICATE IN FAST FOOD SERVICES: 1 Year learnership programme 2018/19 Implementation commenced in 2018 |
Gauteng: Target 575
|
Provincial Department and Municipalities provide the appointed service provider with learners’ database. Advertisement of the training through local newspaper and municipal offices. The training programme was identified through the CATHSSETA Sector Skills Plan. |
GP: Enrolled 575 Completed: _____________ MP: Enrolled: 350 Completed 296 _____________ EC: Enrolled 216 Completed:181 ____________ WC:800 Cluster1: 400 Still under implementation Cluster 2: 400 _____________ KZN: Enrolled: 661 Completed: 610 |
Formative and Summative assessments, POE and learner logbook completed & submitted for moderation. Learners complete the 30% practicals at the assigned workplaces and the 70% theory classroom work. |
_____________ MP: 296 _____________ EC: 181 _____________ WC Still under implementation ___________ KZN: 610 |
CATHSSETA |
_________________ MP Graduated:296 Employed:53 Drop outs:54 ____________________ EC Competent: 181 (No graduations) Employed: N/A Drop outs: 32 ____________________ WC Still under implementation ____________________ KZN Graduation postponed due to COVID 19 |
Mpumalanga: Target:350
|
|||||||
Eastern Cape: Target 200 (Addition 16)
OR Tambo District Municipality |
|||||||
Western Cape: Target 800
|
|||||||
Kwa-Zulu Natal:Target 575 (Addition 86)
|
2019/2020 (HYP)
(a)Capacity Building Programme |
b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
NATIONAL CERTIFICATE IN FAST FOOD SERVICES 2019/20 Projectscommenced in 2019 and projects are still under implementation. |
Limpopo: Target 550
|
Provincial Department and Municipalities provide the appointed service provider with learners’ database. Advertisement of the training through local newspaper and municipal offices. |
LP: 550 attended ___________ NC: 200 ___________ North West: 400 FS 250 -Currently amending the SLA to amend the project duration as implementation is delayed due to COVID 19 -Interviews scheduled for November 2020. |
Learners complete the 30% practicals at the assigned workplaces and the 70% theory classroom work. |
LP Still under implementation ________ NC Still under implementation North West Still under implementation FS Not yet implemented due to COVID 19. |
CATHSSETA |
LP Still under implementation ________________ NC Still under implementation ____________________ North West Still under implementation ___________________ FS Not yet implemented due to COVID 19 |
Northern Cape: Target 200
|
|||||||
North West:Target 400
|
|||||||
Free State: Target 250(Not yet implemented due to COVID 19).
|
2020/21 HYTP: National Certificate in Fast Food Services
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
NATIONAL CERTIFICATE IN FAST FOOD SERVICES 2020/21 Targeting 500 youth in all nine provinces . |
Q1 HYTP implemented utilising e- learning
Finalisation of HYTP in implemented in KZN, WC, NW, GP and MP |
Provincial Department and Municipalities provide the appointed service provider with learners’ database. Advertisement of the training through local newspaper and municipal offices. |
LP: 550 attended ___________ NC: 200 ___________ North West: 400 FS Not yet implemented due to COVID 19 250 |
Learners complete the 30% practical’s at the assigned workplaces and the 70% theory classroom work. |
LP Still under implementation ________ NC Still under implementation North West Still under implementation FS Not yet implemented due to COVID 19 |
CATHSSETA |
LP Still under implementation ________________ NC Still under implementation ____________________ North West Still under implementation ___________________ FS Not yet implemented due to COVID 19 |
2017/2018: WINE SERVICES / SOMMELIER TRAINING PROGRAMME TARGETING 300 UNEMPLOYED YOUTH (May 2017 – April 2018)3 YEAR PROGRAMME
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
Wine Service /Sommelier Training Commencement (Year 1) 2017/18 |
KZN- Ethekwini&Umkhanyakude NC- ZF Mgcawu WC – Cape Winelands GP- City of Johannesburg |
KZN – Unemployed Tourism & Hospitality Databases NC – Unemployed database from the Municipality WC- Unemployed database from the Municipality GP – Unemployed Tourism & Hospitality Databases |
KZN – 100 NC – 20 WC – 150 GP – 30 |
1)Bar Attendant Skills Programmes 2)Drink Service Skills Programme 3) Sommelier Module one (Wine Level 1) |
1)Bar Attendant – 267 Wrote, 267 Passed 2) Drink Service – 247 Wrote 247 Passed 3) Sommelier Module 1 – 281 Wrote 281 Passed |
CATHSSETA (Bar Attendant & Drink Services) Sommelier Academy (Module 1) |
This is a 3 year Programme |
2018/2019 (May 2018 – April 2019) WINE SERVICES/ SOMMELIER TRAINING: 3 YEAR PROGRAMME
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
Wine Service/ Sommelier: Training continuation (Year 2) 2018/19 |
KZN- Ethekwini&Umkhanyakude NC- ZF Mgcawu WC – Cape Winelands GP- City of Johannesburg |
KZN – Unemployed Tourism & Hospitality Databases NC – Unemployed database from the Municipality WC- Unemployed database from the Municipality GP - –Unemployed Tourism & Hospitality Databases |
Enrolled 280 Completed 270 |
1)Sommelier Module two (Wine Ambassador) 2)SommelierModule 3 (Wine Level 2) 3)Sommelier Module 4 (Wine & Beverage Services) |
1) Sommelier Module 2 – 280 Wrote 280 Passed 2) Sommelier Module 3 275 Wrote 275 Passed 3)Sommelier Module 4 270 Wrote 270 Passed |
Sommelier Academy (Module 2, 3 and 4) |
This is a 3 year Programme |
2019/20 (MAY 2019 – APRIL 2020) WINE SERVICE /SOMMELIER TRAINING
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
Wine Service/ Sommelier: Training continuation for 300 target Year 3: 2019/20 |
KZN- Ethekwini&Umkhanyakude WC – Cape Winelands GP- City of Johannesburg |
KZN – Unemployed Tourism & Hospitality Databases of the municipality? WC- Unemployed database from the Municipality GP - –Unemployed Tourism & Hospitality Databases |
Enrolled: 269 Completed: 242 |
1)Sommelier Module five (Wine Level 3 International Wines) 2). SommelierModule 6 (SASA Wine Steward) 3) Event Support Assistant, Customer Care, Culture and Nature Site Guide |
1). Sommelier Module 5 2). Sommelier Module 6 3). Cathsseta Skills Programme (EXAMS STILL IN PROGRESS) |
Sommelier Academy (Module 5) SASA (South African Sommelier Association) (Module 6) CATHSSETA (Event Support, CustomerCare, Nature and Culture Site Guide) |
40 – Employed and 4 started their own business NB: 59 dropped out |
2020/21 WINE SERVICE /SOMMELIER TRAINING
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
Wine Service/ Sommelier: Training continuation for 300 target-2019/20 Targeting 252 Youth for 2020/21 |
Q1 Implemented in 3 Provinces GP,KZN and WC KZN- Ethekwini&Umkhanyakude WC – Cape Winelands GP- City of Johannesburg Q2 Completion of Wine Service training Programme (Sommelier) Project planning finalised, currently under procurement and commencement in Q4 |
KZN – Unemployed Tourism & Hospitality Databases of the municipalities WC- Unemployed database from the District Municipality GP - –Unemployed Tourism & Hospitality Database of the City of Johannesburg |
Enrolled: 269 Completed: 242 |
1)Sommelier Module five (Wine Level 3 International Wines) 2)SommelierModule 6 (SASA Wine Steward) 3) Event Support Assistant, Customer Care, Culture and Nature Site Guide |
1)Sommelier Module 5 2) Sommelier Module 6 3). Cathsseta Skills Programme (EXAMS STILL IN PROGRESS) |
Sommelier Academy (Module 5) SASA(South African Sommelier Association)(Module 6) CATHSSETA (Event Support, Customer Care, Nature and Culture Site Guide) |
40 – Employed and 4 started their own business NB: 59 dropped out |
2017/18 YEAR ONE: NATIONAL YOUTH CHEF TRAINING PROGRAMME: (The programme was implemented for a period of three years)
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
NYCTP 2017/2018 Targeting 577 trainees was implemented Certificate – 250 Diploma- 227 Pastry - 100 |
Limpopo
Mpumalanga
Gauteng
North West
Western Cape
Eastern Cape
Northern Cape
Free State
Kwazulu Natal
|
Advertised:
|
Enrolled – 766 Dropped out - 74 Completed – 692 Certificate graduates -429 Diploma graduates –121 Pastry graduates – 40 |
|
Wrote - 692 Passed – 590 Failed – 99 Absent - 3 |
City & Guilds Qualification Recognised Internationally: London Africa – including Botswana, Ghana, Kenya, Lesotho, Malawi, Mauritius, Namibia, Nigeria, Seychelles, South Africa, Sudan, Swaziland, Uganda, Zambia, Zimbabwe. ASEAN and Greater China – including Brunei Darussalam, Burma, China, Hong Kong, Indonesia, Japan, Macau, Malaysia, Mongolia, Myanmar, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam. Caribbean and the Americas – including Antigua, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman, Grenada, Guyana, Jamaica, Trinidad & Tobago, Turks & Caicos Islands. India and Nepal Middle East and North Africa (MENA) – including Afghanistan, Azerbaijan, Bahrain, Egypt, Jordan, Kuwait, Lebanon, Oman, Palestine, Qatar, Russia, Saudi Arabia, Turkey, UAE. South Asia – including Bangladesh, Pakistan, Sri Lanka. |
46 employed as follows: Diploma - 6 Pastry - 40 |
2018/2019: YEAR TWO: NATIONAL YOUTH CHEF TRAINING PROGRAMME (Continuation of the programme with certificates and diploma graduates only)
(a)Capacity Building Programme |
(b)Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d)What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
The NYCTP 2018/19 Targeting 477 unemployed youth trainees was implemented (561 learners enrolled) Diploma – 250 Pastry- 227 |
No advertisement was released as the students were already in the system and continued to Diploma and Pastry |
Diploma Learners – 392 Pastry Learners -169 Completed - 561 learners |
|
Successful – 536 Failed – 16 Exams Absentees (both levels) - 9 Diploma Passed– 375 Pastry Passed – 161 Diploma Failed – 9 Pastry Failed – 7 |
City & Guilds Qualification Recognised Internationally: |
Pastry employed -76 |
2019/20: YEAR THREE: NATIONAL YOUTH CHEF TRAINING PROGRAMME (Continuation of the programme with certificates and diploma graduates
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(c) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
g) Where is the course recognised ? |
(h) which of these graduates were employed? |
The NYCTP 2019/20 Targeting 250 unemployed youth trainees was implemented Pastry- 250 |
All 9 provinces |
No advertisement was released as the students were already in the system and were continued to Diploma and Pastry |
Still in progress – 368 Pastry learners Not yet completed |
Not yet completed Exams to be written:
|
Not yet completed |
City & Guilds Qualification Recognised Internationally: |
Learners to complete the programme in December 2020 |
2017/2018 Training for Tourist Guides - Upskilling |
|||||||
a)Capacity Building Programme |
(b)Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d)What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams |
(g) Where is the course recognised ? |
(h) which of these graduates were employed? |
Adventure Guiding (NQF2) |
Northern Cape ZF Mgcawu District |
Interviews |
12 |
Adventure Guiding: Hiking (NQF2) |
All 12 passed |
CATHSSETA |
Beneficiaries were new entrants. Subsequent to completion of training and registration, they were able to operate on a freelance basis. |
Culture Guiding (NQF2) |
Northern Cape ZF Mgcawu District |
Interviews |
15 |
Culture Guiding (NQF2) |
10 passed 5 dropped out |
CATHSSETA |
Beneficiaries were new entrants. Subsequent to completion of training and registration, they were able to operate on a freelance basis. |
Culture Guiding (NQF2) |
North West Dr Ruth SegomotsiMompati District |
Interviews |
10 |
Culture Guiding (NQF2) |
10 passed |
CATHSSETA |
Beneficiaries were new entrants. Subsequent to completion of training and registration, they were able to operate on a freelance |
Adventure Guiding (NQF4) |
KwaZulu-Natal uThukela District |
Identified by Ukhahlamba Drakensberg World Heritage Site, Ezemvelo KZN Wildlife |
16 |
Adventure Guiding: Hiking (NQF4) |
16 passed |
CATHSSETA |
Beneficiaries were registered community guides operating on a freelance basis for Ezemvelo KZN Wildlife |
Culture Guiding (NQF2) & Customer Service Training |
Limpopo Vhembe District |
Identified by Mapungubwe World Heritage Site, SANParks. |
8 |
Culture Guiding (NQF2) and Customer Service |
8 passed |
CATHSSETA |
Beneficiaries were registered tourist guides fully employed by SANParks |
2018/2019 Tourist Guides Training and upskilling
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d) What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
(g) Where is the course recognised ? |
(h) which of these graduates were employed? |
Adventure Guiding (NQF4) |
Eastern Cape O.R.Tambo District |
Identified by Eastern Cape Parks & Tourism Agency |
20 |
Adventure Guiding: Hiking (NQF4) |
20 passed |
CATHSSETA |
Beneficiaries were new entrants. Subsequent to completion of training and registration, they were able to operate on a freelance basis. |
Nature and Culture Guiding (NQF2) |
Limpopo Waterberg District |
Interviews |
16 |
Nature and Culture Guiding (NQF2) |
16 passed |
CATHSSETA |
Beneficiaries were new entrants. Subsequent to completion of training and registration, they were able to operate on a freelance basis. |
Nature Guiding (NQF4) |
Kwazulu-Natal Umkhanyakude District |
Identified by iSimangaliso Wetland Park Authority |
10 |
Nature Guiding (NQF4) |
10 passed |
CATHSSETA |
Beneficiaries were operating on a freelance basis. |
2019/20 TouristGuides Trainingand upskilling
(a)Capacity Building Programme |
(b)Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d)What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
(g) Where is the course recognised ? |
(h) which of these graduates were employed? |
Mandarin Language Training HSK Level 1 |
Beneficiaries were from
|
Interviews |
20 |
HSK 1 Equivalent Exam |
20 passed |
Confucius Institute ( International recognised) |
Out of the 20 beneficiaries, two (2) are business owners, 6 are employed and the remaining operating on a freelance basis. |
2020/21Tourist GuidesTraining and upskilling
(a)Capacity Building Programme |
(b)Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d)What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
(g) Where is the course recognised ? |
(h) which of these graduates were employed? |
Mandarin Language Training HSK Level 1 |
Beneficiaries are from
|
Interviews |
20 students are expected to attend and complete the training |
HSK 1 Equivalent Exam will be written |
TBC as training will be implemented during Q3 and Q4 |
Confucius Institute (International recognised |
To be determined. |
2016/17 EXECUTIVE DEVELOPMENT PROGRAMME FOR WOMEN IN TOURISM
(a)Capacity Building Programme |
(province and district) |
(c )How were students Identified? |
(d)What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
(g) Where is the course recognised ? |
(h) which of these graduates were employed? |
EDP Training 2017 |
Training was open for all 9 provinces. Selected learners came from KZN, Gauteng, Western Cape, NW |
Request for nominations were sent to employers through associations of all the tourism value chain |
20 attended |
Assignments and POE’s were submitted in 2 semesters which are June and Dec |
19 wrote exams as 1 student passed during the programme 16 graduated |
This programme is NQF level 8 aligned |
This programme is for employed women A branch manager for Avis Car Rental in Menlyn (Pretoria). Promoted to an Area Manager overseeing 7 Avis Car Rental branches in Limpopo, Operations Department, to Operations Duty Manager at Sun Times Square (Sun International) Rooms Divisions Manager at Protea Hotel Fire and Ice! Melrose Arch to General Manager at Protea Hotel Karridene |
2018 EXECUTIVE DEVELOPMENT PROGRAMME FOR WOMEN IN TOURISM
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d)What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
(g) Where is the course recognised ? |
(h) which of these graduates were employed? |
EDP Training 2018 |
Training was open for all 9 provinces. Selected learners came fromGauteng,Western Cape,North West,Mpumalanga,Kwa – Zulu Natal,Eastern Cape |
Request for nominations were sent to employers through associations of all the tourism value chain |
40 attended |
Assignments and POE’s were submitted in 2 semesters which are June and Dec |
40 wrote exams 32 graduated |
This programme is NQF level 8 aligned |
This programme is for employed women Assistant General Manager: City Lode Hotel Groups to General Manager: Road Lodge Kimberly Deputy Manager: Bidvest Prestige to General Manager Regional (North West Hospitality Region): Bidvest Prestige Branch Manager: Illios Travel to Head of Operations: Illios Travel Head Office Johannesburg Assistant General Manager: City Lodge Hotel Group to Senior Assistant General Manager: Town Lodge Greyston, Sandton Assistant front office manager: Hilton Cape Town to Guest Relation Manager – Hilton Worldwide Luxury Brand Dubai |
2019 EXECUTIVE DEVELOPMENT PROGRAMME FOR WOMEN IN TOURISM
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d)What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
(g) Where is the course recognised ? |
(h) which of these graduates were employed? |
EDP Training 2019/20 |
Training was open for all 9 provinces. Selected learners came from Gauteng, KZN, EC, NW, Limpopo |
Request for nominations were sent to employers through associations of all the tourism value chain |
20 attended |
Assignments and POE’s were submitted in 2 semesters which are June and Dec |
20 wrote exams 12 graduated ( 3 dropped out due to ill health, the other 5 have modules outstanding, hence only 12 was eligible to graduate) |
This programme is NQF level 8 aligned |
This programme is for employed women |
2020 EXECUTIVE DEVELOPMENT PROGRAMME FOR WOMEN IN TOURISM
(a)Capacity Building Programme |
(b) Where were the training courses run? (province and district) |
(c )How were students Identified? |
(d)What number of students attended and completed each training course |
(e) what exams were written in each case, |
(f) what number of students wrote, passed and failed the exams, |
(g) Where is the course recognised ? |
(h) which of these graduates were employed? |
EDP Training 2020 20 black women enrolled in executive Development Programme for WiT |
Training has not commence however it will be conducted in Gauteng |
Request for nominations were sent to employers through associations of all the tourism value chain The intake for 2020/21 commencement date was postponed from July 2020 to January 2021 due to the COVID-19 pandemic. The selection process for 20 candidates is still in progress. |
NA |
Assignments and POE’s were submitted in 2 semesters which are June and Dec |
NA |
This programme is NQF level 8 aligned |
This programme is for employed women |
21 September 2020 - NW2148
De Freitas, Mr MS to ask the Minister of Tourism
What (a) are the details of any organisation that has been supported by her department in the past three financial years to date, (b) is the nature of the support provided to each organisation, (c) is the total amount of monetary support given to each organisation, (d)(i) are the details of the criteria used to decide which organisation to support and (ii) are the reasons that the specified organisations were supported, (e) outcomes (i) were expected from the organisations respectively in each instance and (ii) did each organisation deliver in each case, (f) monitoring mechanisms are in place to monitor outcomes and expenditure and (g) criteria were used to categorise outcomes as successes and/or failures?
Reply:
The Department does not provide support to organisations.
(a) to (g) not applicable
21 September 2020 - NW2147
De Freitas, Mr MS to ask the Minister of Tourism
What (a) steps has her department taken to ensure accessibility of tourism sites in the past three financial years to date, (b) are the details of the success achieved in this regard, (c) are the details of how accessibility of tourism sites is measured, (d) are the details of the road infrastructure that was (i) developed, (ii) upgraded and (iii) maintained in the past three financial years to date and (e) are the additional tourism offers that have been added in this regard in each instance?
Reply:
Various role players contribute to tourism. Tourism will always benefit from any maintenances, upgrades or new developments to any infrastructure.
Road infrastructure is not the competency of the Department of Tourism nor does the department keep the requested information pertaining to the road infrastructure of the country.The Honourable member may refer the question to the Minister of Transport.
(a) to (e) Not applicable.
10 September 2020 - NW2149
De Freitas, Mr MS to ask the Minister of Tourism
(a) What (i) are the names of the persons who have been recently appointed onto the SA Tourism (SAT) Board, (ii) criteria were used in their appointment and (iii) expertise will each of the new members bring to SAT and (b) on what date (i) was each member officially appointed onto the Board and (ii) will their term of office come to an end in each case?
Reply:
(a)
(i) What are the names of the persons who have been recently appointed onto the SA Tourism (SAT) Board. |
(ii) What criteria that were used in their appointment. |
(iii) What expertise will each of the new members bring to SAT. |
1. Mr Siyabonga Dube |
Board members are appointed on the basis of their knowledge, experience or qualifications relating to the functions of the |
Governance, public sector finance and auditing |
2. Advocate Monjakunyane Gumbi |
Legal and Leadership |
2149 (NW2714E)
(i) What are the names of the persons who have been recently appointed onto the SA Tourism (SAT) Board. |
(ii) What criteria that were used in their appointment. |
(iii) What expertise will each of the new members bring to SAT. |
3. Ms. Gloria Serobe |
Board. The combined individual skills and expertise contribute to the effective functioning of the Board as an entity, as decisions are taken collectively. |
Leadership, Governance and Finance |
4. Mr. Mduduzi Zakwe |
Audit and information technology |
|
5. Ms. Zola Baba Tshefu |
Tourism and public sector governance |
(b)
(i) On what date was each member officially appointed onto the Board. |
(ii) On what date will their term of office come to an end in each case? |
1. Mr Siyabonga Dube 11 August 2019 |
31 May 2021 |
2. Advocate Monjakunyane Gumbi 29 April 2020 |
31 May 2021 |
3. Ms. Gloria Serobe 29 April 2020 |
31 May 2021 |
4. Mr. Mduduzi Zakwe May 2020 |
31 May 2021 |
5. Ms. Zola Baba Tshefu 11 August 2019 |
31 May 2021 |
2149 (NW2714E) Page 2
07 September 2020 - NW1781
De Freitas, Mr MS to ask the Minister of Tourism
(a) What total number of meetings has the SA Tourism Board held (i) in each month in each of the past three financial years and (ii) since 1 April 2020, (b) which board members attended meetings in each month respectively, (c) what was the duration of each meeting and (d) what total amount of hours did each member attend each meeting in each specified month?
Reply:
(a) What total number of meetings has the SA Tourism Board held
(i) in each month in each of the past three financial
2017-2018 The SAT Board had in total 5 meetings (Please refer to Page 65 of the 2017-2018 SA Tourism Annual Report for more detail ). Please refer to the following link for electronic copy:https://live.southafrica.net/media/234722/sat-annual-report-final.pdf?downloadId=275971
2018-2019The SAT Board had in total 11 meetings (Please refer to Page 86 of the 2018-2019 SA Tourism Annual Report). Please refer to the following link for electronic copy: https://live.southafrica.net/media/276590/sa-tourism-annual-report-v11_web.pdf
2019-2020
Month |
(a) Total number of meetings |
(b) Which board members attended meetings in each month respectively |
(c) Duration of each meeting |
(d) What total amount of hours did each member attend each meeting in each specified month |
April Two meetings were scheduled |
10 April 2019 (Special Board meeting with Minister) |
Attendees (seven members): Ms. Pamela Yako, Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Mr. Enver Duminy, Ms. Kate Rivett-Carnac, Ms. Nomzamo Bhengu Apologies (six members) : Dr. Tanya Abrahamse,Ms.Ms. Lindiwe Sangweni-Siddo, Mr. Mohammed Baba, Mr. David Frost, Ms. Dawn Robertson,Dr. Yacoob Abba Omar |
Two hours |
The seven board members present attended the full two hours of the board meeting |
23 April 2019 |
Attendees (eight members): Ms. Pamela Yako, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Nomzamo Bhengu, Ms. Ms. Lindiwe Sangweni-Siddo, Mr. Mohammed Baba, Mr. David Frost Apologies (five members) : Dr. Tanya Abrahamse, Mr. Ravi Nadasen, Mr. Enver Duminy, Dr. Yacoob Abba Omar, Ms. Dawn Robertson |
Four hours |
The eight board members present attended the full four hours of the board meeting |
|
May Two meetings were scheduled |
3 May 2019 (Indaba) |
Attendees (twelve members): Ms. Pamela Yako, Dr. Tanya Abrahamse, Mr. Ravi Nadasen, Mr. Thebe Ikalafeng,Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms.Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Mohammed Baba, Mr. David Frost, Dr. Yacoob Abba Omar, Ms. Dawn Robertson Apologies (one member) : Mr. Enver Duminy |
Two hours |
The twelve board members present attended the full two hours of the board meeting |
30 May 2019 |
Attendees (nine members): Ms. Pamela Yako, Dr. Tanya Abrahamse, Mr. Ravi Nadasen, Mr. Thebe Ikalafeng,Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Michelle Constant, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu Apologies (four members): Dr. Yacoob Abba Omar, Ms. Dawn Robertson, Mr. Mohammed Baba, Mr. David Frost |
Five hours |
The nine board members present attended the full five hours of the board meeting |
|
June One meeting scheduled |
26 June 2019 (Special Board meeting with Minister) |
Attendees (ten members) Ms. Pamela Yako, Dr. Tanya Abrahamse, Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Mohammed Baba, Mr. David Frost, Ms. Dawn Robertson Apologies (three members) : Mr. Enver Duminy, Ms. Michelle Constant, Dr. Yacoob Abba Omar |
Three hours |
The ten board members present attended the full three hours of the board meeting |
July Two meetings were scheduled |
3 July 2019 (Special Board meeting) |
Attendees (eleven members): Ms. Pamela Yako, Dr. Tanya Abrahamse, Mr. Thebe Ikalafeng, Mr. Ravi Nadasen, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, , Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Ms. Dawn Robertson, Mr. Enver Duminy, Dr. Yacoob Abba Omar Apologies (one member): Mr. David Frost Resignation (one member) : Mr. Mohammed Baba |
Five hours |
The eleven board members present attended the full five hours of the board meeting |
30 July 2019 (Special Board meeting) |
Attendees (nine members) Ms. Pamela Yako, Dr. Tanya Abrahamse, Mr. Ravi Nadasen, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Dawn Robertson, Mr. Enver Duminy, Dr. Yacoob Abba Omar Apologies (two members) : Mr. Thebe Ikalafeng, Ms. Nomzamo Bhengu Resignation (one member) : Mr. David Frost |
Three hours |
The nine board members present attended the full three hours of the board meeting |
|
August One meeting (two-day lekgotla) was scheduled |
16-17 August 2019 (Board Lekgotla) |
Attendees (twelve members) Ms. Pamela Yako, Dr. Tanya Abrahamse, Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Enver Duminy, Dr. Yacoob Abba Omar, Mr. Siyabonga Dube, Ms. Zola Tshefu Apologies (one member) : Ms. Dawn Robertson New Appointments (two members): Mr. Siyabonga Dube, Ms. Zola Tshefu |
Two days |
The nine board members present attended the full two days of the board lekgotla |
September No meeting held |
||||
October Two meetings were scheduled |
4 October 2019 |
Attendees (ten members) Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Enver Duminy, Ms. Dawn Robertson, Mr. Siyabonga Dube, Ms. Ms. Zola Tshefu Apologies (one member) : Dr. Yacoob Abba Omar Resignations (two members): Ms. Pamela Yako, Dr. Tanya Abrahamse |
Five hours |
The ten board members present attended the full three hours of the board meeting |
28 October 2019 |
Attendees (eleven members) Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Enver Duminy, Ms. Dawn Robertson, Dr. Yacoob Abba Omar, Mr. Siyabonga Dube, Ms. Zola Tshefu Apologies : None |
Five hours |
The eleven board members present attended the full five hours of the board meeting |
|
November One meeting was scheduled |
28 November 2019 |
Attendees (nine members) Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Enver Duminy, Mr. Siyabonga Dube, Ms. Zola Tshefu Apologies (two members) : Dr. Yacoob Abba Omar, Ms. Dawn Robertson |
Five hours |
The nine board members present attended the full five hours of the board meeting |
December No meeting held |
||||
January One meeting was scheduled |
30 January 2020 |
Attendees (ten members): Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Enver Duminy, Mr. Siyabonga Dube, Ms. Zola Tshefu, Ms. Dawn Robertson Apologies (one member) : Dr. Yacoob Abba Omar |
Six hours |
The ten board members present attended the full six hours of the board meeting |
February Four meetings were scheduled |
6 February 2020 (Special Board meeting) |
Attendees (seven members): Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Kate Rivett-Carnac, Ms. Nomzamo Bhengu, Mr. Enver Duminy, Mr. Siyabonga Dube, Ms. Dawn Robertson Apologies (four members): Dr. Yacoob Abba Omar, Ms. Michelle Constant, Ms. Lindiwe Sangweni-Siddo, Ms. Zola Tshefu |
Three hours |
The seven board members present attended the full three hours of the board meeting The seven board members present attended the full six hours of the board meeting |
18 February 2020 (Board Risk Assessment) |
Attendees (seven members): Mr. Ravi Nadasen, Ms. Kate Rivett-Carnac, Dr. Yacoob Abba OmarMr. Siyabonga Dube, Ms. Michelle Constant, Ms. Lindiwe Sangweni-Siddo, Ms. Zola Tshefu Apologies (four members): Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson Ms. Nomzamo Bhengu |
Six hours |
||
27 February 2020 (Special Board meeting with Minister) |
Attendees (four members) Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Ms. Lindiwe Sangweni-Siddo, Apologies (six members): Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson Ms. Nomzamo Bhengu ,Ms. Kate Rivett-Carnac, Dr. Yacoob Abba Omar, Ms. Zola Tshefu |
Two hours |
The four board members present attended the full two hours of the board meeting |
|
28 February 2020 (Special Board) |
Attendees (nine members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Nomzamo Bhengu ,Ms. Kate Rivett-Carnac, Ms. Zola Tshefu Apologies (two members) : Dr. Yacoob Abba Omar, Ms. Lindiwe Sangweni-Siddo |
Four hours |
The nine board members present attended the full four hours of the board meeting |
|
March Two meetings were scheduled |
27 March 2020 |
Attendees (ten members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Dr. Yacoob Abba Omar, Ms.Lindiwe Sangweni-Siddo, Ms. Zola Tshefu Apologies (one member): Ms. Nomzamo Bhengu |
Three hours |
The ten board members present attended the full three hours of the board meeting |
31 March 2020 |
Attendees (ten members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Dr. Yacoob Abba Omar, Ms.Lindiwe Sangweni-Siddo, Ms. Zola Tshefu Apologies (one member): Ms. Nomzamo Bhengu |
One and half hour |
The ten board members present attended the full three hours of the board meeting |
(ii) And since 1 April 20202020-2021
Month |
(a) Total number of meetings |
(b) Which board members attended meetings in each month respectively |
(c) Duration of each meeting |
(d) What total amount of hours did each member attend each meeting in each specified month |
April Six meetings were scheduled |
15 April 2020 |
Attendees (ten members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Dr. Yacoob Abba Omar,Ms. Lindiwe Sangweni-Siddo, Ms. Zola Tshefu Apologies (one members): Ms. Nomzamo Bhengu |
Twohours |
The ten board members present attended the full two hours of the board meeting |
20 April 2020 (Special Board meeting) |
Attendees (ten members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Dr. Yacoob Abba Omar,Ms. Lindiwe Sangweni-Siddo, Ms. Zola Tshefu Apologies (one member): Ms. Nomzamo Bhengu |
Twohours |
The ten board members present attended the full two hours of the board meeting |
|
21 April 2020 (Special Board meeting with Minister) |
Attendees (eleven members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Dr. Yacoob Abba Omar, Ms. Lindiwe Sangweni-Siddo, Ms. Zola Tshefu, Ms. Nomzamo Bhengu Apologies : None |
One hour |
The eleven board members present attended the full one hour of the board meeting |
|
24 April 2020 (Special Board meeting) |
Attendees (nine members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac, Ms.Lindiwe Sangweni-Siddo, Ms. Zola Tshefu Apologies (two members): Ms. Nomzamo Bhengu, Dr. Yacoob Abba Omar |
Two hours |
The nine board members present attended the full two hours of the board meeting |
|
28 April 2020 (Special Board meeting) |
Attendees (seven members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Mr. Thebe Ikalafeng, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms.Lindiwe Sangweni-Siddo, Ms. Zola Tshefu Apologies (four members): Ms. Nomzamo Bhengu, Ms. Michelle Constant, Dr. Yacoob Abba Omar, Mr. Enver Duminy |
Two hours |
The seven board members present attended the full two hours of the board meeting |
|
30 April 2020 |
Attendees (ten members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Mr. Thebe Ikalafeng,Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms.Lindiwe Sangweni-Siddo, Ms. Michelle Constant, Dr. Yacoob Abba Omar, Mr. Enver Duminy, Ms. Zola Tshefu Apologies (one member): Ms. Nomzamo Bhengu |
Six hours |
The ten board members present attended the full six hours of the board meeting |
|
May Five meetings were scheduled |
5 May 2020 |
Attendees (eleven members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Mr. Thebe Ikalafeng,Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms.Lindiwe Sangweni-Siddo, Mr. Enver Duminy , Ms. Michelle Constant, Ms. Zola Tshefu,Adv. Mojanku Gumbi, Ms. Gloria Serobe Apologies (one member): Ms. Nomzamo Bhengu Resignation: Dr. Yacoob Abba Omar New Appointments: Adv. Mojanku Gumbi and Ms. Gloria Serobe |
Onehour |
The eleven board members present attended the full one hour of the board meeting |
7 May 2020 |
Attendees (ten members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Mr. Thebe Ikalafeng, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms. Lindiwe Sangweni-Siddo, Ms. Michelle Constant, Ms. Zola Tshefu,Adv. Mojanku Gumbi, Ms. Gloria Serobe Apologies (two members) : Ms. Nomzamo Bhengu, Mr. Enver Duminy |
One hour |
The ten board members present attended the full one hour of the board meeting |
|
14 May 2020 (Special Board meeting with Minister |
Attendees (eleven members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Mr. Thebe Ikalafeng,Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms. Lindiwe Sangweni-Siddo, Ms. Michelle Constant, Mr. Enver Duminy, Adv. Mojanku Gumbi, Ms. Gloria Serobe, Ms. Zola Tshefu Apologies : Ms. Nomzamo Bhengu |
Twohours |
The eleven board members present attended the full two hour of the board meeting |
|
18 May 2020 (Special Board meeting) |
Attendees (nine members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms. Lindiwe Sangweni-Siddo, Mr. Enver Duminy, Adv. Mojanku Gumbi, Ms. Gloria Serobe, Ms. Zola Tshefu Apologies (three members): Ms. Nomzamo Bhengu, Mr. Thebe Ikalafeng, Ms. Michelle Constant |
One hour |
The nine board members present attended the full one hour of the board meeting |
|
27 May 2020 (Special Board meeting) |
Attendees (ten members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, ,Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms.Lindiwe Sangweni-Siddo,Mr. Enver Duminy, Adv. Mojanku Gumbi, Ms. Gloria Serobe, Ms. Zola Tshefu, Mr. Thebe Ikalafeng, Ms. Michelle Constant Apologies : Ms. Nomzamo Bhengu |
One hour |
The ten board members present attended the full one hour of the board meeting |
|
June One meeting scheduled |
26 June 2020 (Board Induction) |
Attendees (thirteen members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms.Lindiwe Sangweni-Siddo,Mr. Enver Duminy, Adv. Mojanku Gumbi, Ms. Gloria Serobe, Ms. Zola Tshefu, Mr. Thebe Ikalafeng, Ms. Michelle Constant,Ms. Nomzamo Bhengu, Mr.Mduduzi Zakwe Apologies: None New Appointment (one member): Mr. Mduduzi Zakwe |
Six hours |
The thirteen board members present attended the full six hours of the board meeting |
July Two meetings scheduled |
8 July 2020 (Board meeting with Minister) |
Attendees (twelve members): Mr. Siyabonga Dube, Adv. Mojanku Gumbi, Mr. Ravi Nadasen,Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms. Lindiwe Sangweni-Siddo,Mr. Enver Duminy, Ms.Gloria Serobe, Ms. Zola Tshefu, Mr. Thebe Ikalafeng, Ms. Michelle Constant,Mr.Mduduzi Zakwe Apologies (one members): Ms. Nomzamo Bhengu |
One hour |
The twelve board members present attended the full one hour of the board meeting |
30 July 2020 |
Attendees (twelve members): Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms.Lindiwe Sangweni-Siddo,Mr. Enver Duminy, Adv. Mojanku Gumbi, Ms.Gloria Serobe, Ms. Zola Tshefu, Mr. Thebe Ikalafeng, Ms. Michelle Constant,Mduduzi Zakwe Apologies (one member): Ms. Nomzamo Bhengu |
Six hours |
The twelve board members present attended the full six hours of the board meeting |
07 September 2020 - NW1780
De Freitas, Mr MS to ask the Minister of Tourism
With reference to her reply to question 842 on 28 May 2020, what (a) are the names of the senior and middle management departmental officials who serve on the committee and what is each person’s department, directorate and designation, (b) are the roles and responsibilities of the committee and its members, (c) are the instances when applications are rejected and the reasons for rejecting the application in each case, (d) deadline has been set for the completion of adjudications, (e) are the deadlines for completion and submission of the adjudication report to the Accounting Officer and (f) is the date for the conclusion of the work of the committee and the Tourism Relief Fund?
Reply:
a) Department’s officials who served as members of the Committees were appointed from amongst the ranks of Senior Management Services in the following Chief Directorates within the Department:
- Tourism Incentive Programme
- Destination Planning and Investment Coordination
- Strategy and Systems
- Tourism Visitor Services
The Department will consider a request to reveal the names of the officials and any other information that may results in revealing their names, when such a request is made in accordance with the law that govern access to personal information.
b) The members of the Adjudication Committee considered evaluation recommendations and adjudicated applications based on the criteria and requirements set for funding.
c) Applications that did not meet the requirements and qualification criteria set. Some applicants could not benefit from the TRF because the available money was finished after paying 4000 businesses at R50,000 per business amounting to the Fund’s total of R200 million.
d) There was no date set for the completion of the adjudication process. The process was meant to be completed when adjudication responsibilities were concluded.
e) Adjudication outcome is final and report to Accounting Officer is for information. There was no date set for the completion and submission of the adjudication report to the Accounting Officer. Thereport was to be submitted to the Accounting Officer upon the conclusion of the adjudication process.
f) There was no date set for the conclusion of the work of the committees. The work of the committees/structures ended when their responsibilities were discharged.
07 September 2020 - NW1912
De Freitas, Mr MS to ask the Minister of Tourism
(1)Whether, with reference to her reply to question 1233 on 28 October 2019, any Memorandum of Understanding (MOU) or Memorandum of Agreement (MOA) has been signed with the relevant authorities in each province in the past three financial years; if so, (2) what are the details of (a) all the persons with whom each specified MOU and MOA was signed respectively and (b) the date on which each MOU and MOA was signed; (3) what are the details of the (a) procedures that have been put in place to ensure that the terms of the memoranda are adhered to and (b) timelines and deadlines that have been set for each memorandum?
Reply:
1. The Department of Tourism has signed Memoranda of Understanding and Agreements (MOU and MOA) with the relevantManagement Authorities of the UNESCO World Heritage Sites in each province, to unlock the potential and competitiveness of tourism in these World Heritage Sites (WHSs). Between 2017/18to 2019/20 financial years the Department has signed MOUs and Agreements with Management Authorities of the following state institutions:Robben Island Museum (WC), Cradle of Humankind (GP), iSimangaliso Wetland Park (KZN), Maloti Drakensberg Transfrontier Park (KZN), Mapungubwe Cultural Landscape (LP), Khomani Cultural Landscape (Kgalagadi Transfrontier Park - NC), Barberton Makhonjwa Mountains(MP), Richtersveld Cultural Landscape (NC), Cape Floral Region (WC & EC) and Vredefort Dome (FS).
(2) The signed MOUs and Agreements clearly outline delegation of authority and powers, roles and responsibilities of each party, governance and institutional arrangements, to support and guide project implementation. The MOUs are signed by the delegated authority in the respective institutions.
(3) (a) and (b) In line with the above response, the signed MOUs and Agreements delineate roles and responsibilities of each party including setting up Project Steering Committees (PSC) to oversee the management of the projects and adherence to contractual obligations including project duration and timeframes for delivery. Most importantly the the PSC provides consistent support and monitor progress throughout the implementation phases of the project/s.
07 September 2020 - NW1911
De Freitas, Mr MS to ask the Minister of Tourism
With reference to her reply to question 423 on 30 April 2020, what is the set deadline for her to receive the final report on the SA Tourism Board Assessment Reviews?
Reply:
The South African Board Assessment Reviews were received on 13 May 2020.
07 September 2020 - NW1704
De Freitas, Mr MS to ask the Minister of Tourism
With reference to her reply to question 847 on 28 May 2020, what (a) process is being followed, (b) are the timelines and deadlines for each step of the process and (c)(i) is the name of the person(s) responsible for each step of the process and (ii) is each person’s (aa) responsibility and (bb) mandate in each step of the process?
Reply:
a) The process entails verification, evaluation, adjudication or approval of the application and verification of banking details in the department to payment through South African Tourism.
b) There was no deadline set for the steps of the process, however eachstep flows into the next and each day production progresses to the next step the following day.
c) (i) and (ii) (aa) and (bb)
Various departmental functionaries within the department under leadership DDG: Tourism Sector Support Services were responsible for provision of theICT system support, verification of applications for completeness, adjudication/approval of successful applications, and verification of banking details by the CFO’s office. Evaluation was independently conducted through external assist. Payment were processed through South African Tourism.Personnel information regarding individuals in the committee may be accessed through following procedures in relation to access to personal information.
07 September 2020 - NW1353
De Freitas, Mr MS to ask the Minister of Tourism
Whether the implementation of the Tourism Equity Fund, to which the President of the Republic of South Africa, Mr M C Ramaphosa, referred to in the State of the Nation Address on 13 February 2020, will be unfrozen post Covid-19; if not, what (a) other support mechanisms does her department have to help the sector get back on its feet and (b) are the (i) time frames, (ii) timelines and (iii) deadlines in this regard?
Reply:
The implementation of the TEF was impacted upon by the reprioritisation of government’s budget and has had to be temporarilyput on hold. Given the significance of the Fund in relation to the transformation of the tourism sector, its implementation will continue going forward.
(a) and (b) The implementation of the Tourism Equity Fund is continuing.
31 August 2020 - NW1703
De Freitas, Mr MS to ask the Minister of Tourism
With reference to her reply to question 1032 on 8 June 2020, what (a)(i) infrastructure and (ii) facilities have been provided to the Registrar of Tourist Guides since her appointment, (b) is the value of each infrastructure item and facility in each case respectively and (c) were the reasons for the supplying of the infrastructure and facilities in each case?
Reply:
a) (i) and (ii) It should be a matter of common understanding that any functionary of government should be provided with the necessary equipment to do their duties and the National Tourist Guide Registrar is therefor no exception.
(b)The Departmentprovides reasonable accommodation and facilities to all its employees in accordance with the guidingpolicies whichequally apply to the National Registrar of Tourist Guides.
(c )To enable the National Registrar to perform her functions both as an official of the Department and as the National Tourist Guide Registrar, facilities were provided in line with her core responsibilities.
31 August 2020 - NW1705
De Freitas, Mr MS to ask the Minister of Tourism
With reference to her reply to question 840 on 28 May 2020, what (a)(i) are the names of the persons who attended the specified meeting and (ii) organisations do they represent and (b)(i) steps have been taken with the aim of meeting the agreed resolutions as at the latest specified date and (ii) on what date has each of the steps been taken?
Reply:
a) (i)This is personal information and cannot be released without consent of the individuals concerned.
(ii) The organisations who were present at the meeting, are listed as follow:
- Airlines Association of Southern Africa (AASA)
- Association of Southern Africa Travel Agents (ASATA)
- Aviation Coordination Services
- Bay of Grace Tours
- BBEE Charter Council
- Blue Train
- Board of Airline Representatives (BARSA)
- Cape Town & Western Cape Convention Bureau
- Century City Conference Centre and Hotel
- City Lodge
- CTICC
- Cullinan Holdings
- Durban Convention Bureau
- Durban ICC
- Ephraim Mogale Tourism Association
- Federated Hospitality Association Of Southern Africa (FEDHASA)
- Fly Fofa
- Free State GLA
- International Air Transport Association (IATA)
- Johannesburg Convention Bureau
- Karibu Leisure Resort
- Limpopo Tourism
- Restaurant Association of South Africa (RASA)
- Ritsako Game Lodge
- Rovos Rail
- Royal African Discoveries
- SA Airlink
- SA Magic (China)
- Sakhumzi Vilakazi Street
- Sandstone Estates
- Sandton Convention Centre
- SANParks
- South African Tourism
- Southern Africa Tourism Services Association (SATSA)
- Southern African Association for the Conference Industry (SAACI)
- Southern African Vehicle Rental and Leasing Association (SAVRALA)
- Sun International
- Thebe Investment Corporation
- Tourism Business Council of South Africa (TBCSA)
- Tourism Marketing South Africa (TOMSA)
- Tourvest
- Tshwane Convention Bureau
- Tsogo Sun
- Wonder Steam Train (Pty) Ltd
b) (i)What steps have been taken with the aim of meeting the agreed resolutions as at the latest specified date?
As reflected in the response to National Assembly Question 840, submitted on 28 May 2020, the meeting that took place on 09 March 2020agreed that the spread of the pandemic in South Africa was still in its early stages, however, the Minister of Tourism committed to the following:
- To engage National Treasury to assist businesses in distress to access the employment incentives that have been put in place.
- To negotiate with various meetingsand events owners to postpone to futuredates based on scenarios so that weminimise cancellations.
- To further engage with the Minister of Labour andEmployment who has agreed to look atrelief measures for those registered withthe UIF.
Subsequently, the Department of Tourism has embarked on a range of activities to support the Tourism Sector in dealing with the effects of COVID-19. Interventions by the Department of Tourism include amongst others:
- The establishment of the Tourism Relief Fund (TRF)
- Engagement with the Minister of Labour and Employment to develop relief measures for those tourism companies registered with the UIF.
- The compilation of a list of accommodation facilities, i.e. public, community and privately owned, that can be utilised as quarantine facilities.
- Working with DIRCO in the repatriation of foreign tourists;
- The readjustment of the Department’s budget to support the Tourism recovery plan; and
- The development of the Tourism Sector Recovery Plan.
ii) On what date has each of the steps been taken?
- The establishment of the Tourism Relief Fund (TRF)
Applications for the Tourism Relief Fund opened on 07 April and closed on 31 May 2020. The budget of the department was readjusted asof March 2020 to accommodate the Tourism Relief Fund at R200 million.
- Engagement with The Minister of Labour and Employment regarding UIF
Mechanisms for the facilitation of claims for tourism business was established between TBCSA and the UIF.
- Quarantine facilities
Since the implementation of Level 5, of the Risk Adjusted strategy, accommodation facilities were identified to be used as quarantine sites.
- Repatriation of tourists
Since Level 5 of the Risk Adjusted Strategy, tourists were repatriated
- The development of the Tourism Sector Recovery Plan
The Tourism Sector Recovery Plan was developed through intensive consultations and was published for public comments on 1 August 2020.
- Engagement with events and meeting owners
Engagements were held with meetings and events ownersto appraise them about the situation and the need to explore mitigations to minimize loses.
25 August 2020 - NW1168
De Freitas, Mr MS to ask the Minister of Tourism
With reference to tour offices of the Republic in countries worldwide, (a) what total number of tour offices does her department have in each country, (b) on what date was each office opened, (c) what are the monthly costs of each office, (d) what is the mandate of each office, (e) what (i) was the output of each office in the 2016-17, 2017-18 and 2018-19 financial years and (ii) for the remainder of this financial year, (f) how is each office monitored and (g) to whom does each office report?
Reply:
a) South African Tourism has offices in 10countries globally operating as regional hubs and servicing key source markets.
b) On what date was each office opened?
AFRICA |
AMERICAS |
EUROPE |
ASIA |
AUSTRALASIA |
|||||
Nigeria |
US |
Germany |
UK |
France |
Netherlands |
India |
China |
Japan |
Australia |
2014 |
1984 |
1960 |
1989 |
1993 |
1983 |
2004 |
2014 |
1978 |
2000 |
c) What are the monthly costs of each office?
AFRICA |
AMERICAS |
EUROPE |
ASIA |
AUSTRALASIA |
|||||
Nigeria |
US |
Germany |
UK |
France |
Netherlands |
India |
China |
Japan |
Australia |
R1 066 796,98 |
R1 444 683,24 |
R1 196 157,23 |
R1 162 767,57 |
R1 144 239,24 |
R1 031 060,45 |
R1 313 938,18 |
R 866 063,72 |
R 534 334,97 |
R 868 375,25 |
d) What is the mandate of each office?
Each office operates as a regional hub servicing key source markets, to ensure effective marketing initiatives, support to the value chain partners and effective delegation of authority and responsibility. Mandate of each office is to drive number of international tourist arrivals into South Africa, increase tourist foreign direct spend, geographic spread, brand positivity and awareness.
(e )(i) What was the output of each office in the financial year?
The output achieved is through partnering with relevant travel trade in each of the markets that are serviced by the country offices in which it invests to maximise synergies, enhance tourist experiences and increase sales of packages to South Africa. Partnerships allow South African Tourism to reach a larger audience at a shared cost with the partner, while the partner is equipped with brand relevant content and tools.
COUNTRY OFFICE ( and the markets it serves) |
2016/17- Arrivals |
2017/2018- Arrivals |
2018/19 - Arrivals |
Nigeria (IncludesGhana) |
82 751 |
68 626 |
74 768 |
US ( Includes Canada) |
406 192 |
437 903 |
444 671 |
Germany (Include Austria and Switzerland) |
394 548 |
437 837 |
431 668 |
UK (Includes Ireland) |
478 385 |
479 411 |
462 305 |
France ( Include Spain, Portugal and Italy) |
292 494 |
335 666 |
323 641 |
Netherlands (Include Belgium, Denmark, Sweden, Finland and Norway) |
297 152 |
320 275 |
310 258 |
India (IncludeTurkey, UAE, Malaysia and Singapore) |
121 298 |
135 336 |
126 998 |
China (IncludesSouth Korea) |
126 658 |
119 444 |
119 004 |
Japan |
24 018 |
27 410 |
27 542 |
Australia (IncludesNew Zealand) |
115 611 |
133 351 |
131 059 |
e (ii)Remainder of this financial year.
South Africa has a goal of achieving 21 million international arrivals by 2030. However, the COVID-19 pandemic has severely disrupted the travel and tourism sector with borders closed and flights grounded. The forecast by the UNWTO is that global tourism will decline by 20-30%.
The pandemic has rendered South African Tourism’s current market investment portfolio outdated for this year. Plans are in place to review the market investment choices by revising and updating the Marketing Investment Framework. The revision will ensure that new variables and data are considered in the framework which will reflect the future tourism state post the pandemic and will allow South African Tourism to review market investment choices based on various scenarios.
f) How is each office monitored?
Activities at all global offices are monitored and evaluated through SA Tourism Strategy, Insights and Analytics (SIA) Unit as part of the organisational performance monitoring processes and the markets performance are reported quarterly. Furthermore, the compliance and governance are maintained through policies and processes and monitored through the Internal Audit Unit.
g) To whom does each office report
Each office reports to Regional General Managers based at the South African Tourism’s Head Office in Sandton. The reporting is structured as follows:
Reporting |
Regional General Manager: Africa |
Regional General Manager: Americas |
Regional General Manager: Europe |
Regional General Manager: Asia/Australasia/Middle East |
||||||
Continent |
AFRICA |
AMERICAS |
EUROPE |
ASIA |
AUSTRALASIA |
|||||
Country Office |
Nigeria |
US |
Germany |
UK |
France |
Netherlands |
India |
China |
Japan |
Australia |
25 August 2020 - NW1456
Groenewald, Mr IM to ask the Minister of Tourism
(1)Apart from the R200 milion relief fund for the tourism industry, what other measures, programmes and/or initiatives are being put in place to assist the tourism industry; (2) which of these measures, programmes and/or initiatives do not have broad-based black economic empowerment accreditation requirements in order to qualify; (3) whether she will make a statement on the matter?
Reply:
1. Apart from the Tourism Relief Fund what other measures, programmes and/or initiatives are being put in place to assist the tourism industry.
Apart from the Tourism Relief Fund, the Department has established a Tourist Guides ReliefFund for which a R30 million budget has been set aside to provide relief to freelance tourist guides.
The tourism sector, like all other industries and sector of the economy alsohas access to other forms of Covid-19 financial relief measures such Tax Relief fromSouth African Revenue Services (SARS), Temporary Employee Relief Scheme (TERS) or Unemployment Insurance Fund (UIF) Covid-19Relief Benefit from the Department of Employment and Labour; and the National Treasury’s R200 billon Credit Guarantee Scheme.
2. Which of these measures, programmes and/or initiatives do not have broad-based black economic empowerment accreditation requirements in order to qualify.
N/A
3. Whether the Minister will make a statement on the matter.
The Minister and/or departmenthas made public statements in relation to the relief measures that are provided by the department.
25 August 2020 - NW1389
Luthuli, Mr BN to ask the Minister of Tourism
What scientific backing went into the decision to reopen cinemas and casinos during the Covid-19 pandemic?
Reply:
As Honorable member would know, cinemas fall under the mandate of the Department of Sport, Arts and Culture.
As for the reopening of casinos, it was informed by the stringent preventative protocols developed by the casino industry, which were deemed adequate to prevent the spread of infections from a health point of view. These included adequate social distancing and spacing between machines, wearing of masks, frequent sanitization, different entrances for staff and patrons, screening of patrons and staff, keeping a register, arrangements for isolation room where necessary, booking of slots before arrival, and mainly working with membership based clientele amongst others.
09 July 2020 - NW1232
Myeni, Mr ET to ask the Minister of Tourism
Given the impact of the Covid-19 pandemic, how does the future of start-up businesses within the tourism sector look post Covid-19?
Reply:
How does the future of start-up businesses within the tourism sector look post Covid-19.
The COVID 19 has created a crisis from which many tourism businesses will not recover. Many will also be forced to scale back operations. However, global recovery benchmarks indicate that tourism is typically resilient in the face of pandemics and is able to rebound strongly. Widespread business failures coupled with a fast rebound could create supportive conditions for start-up businesses.
Gaps and opportunities will exist all along the tourism value chain and it is important that entrepreneurs and aspiring entrepreneurs are supported in their efforts to capture these opportunities. It is for this reason that the recovery plan recommends the launching of an investment and market-entry facilitation programme to stimulate capital investment, sector transformation and product diversification.
Ultimately, the sector must work to attract investment through the recovery cycle in order to create sufficient supply capacity, but also to support the product diversification and unserved market needs that are likely to accompany renewed growth. Changing traveller preference and behaviours will also create new opportunities that may not previously have existed.
A concerted focus on investment-led economic rejuvenation is therefore required and this should be formalised under a collaborative investment promotion and market-entry facilitation programme. Strategies should evaluate value chain weaknesses and seek to re-introduce competition, facilitate revitalisation and encourage investment in unserved niches. Done right, this general approach can be highly supportive of transformation, inclusion and diversification objectives if it is underpinned by a focus on enhancing SMME visibility, mobilising multi-stakeholder collaboration, developing community assets and transforming spatial and ownership patterns.
09 July 2020 - NW1779
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the webinar hosted by SA Tourism on 29 April 2020, (a) who, by individual name and organisation was invited to attend this webinar, (b) what criteria were used when inviting the specified invitees, (c) who attended the webinar, (d) what (i) was the outcome of the meeting and (ii) resolutions were agreed to, (e) by what date is a follow-up meeting set to take place and (f) what steps have been taken with the aim of meeting the resolutions that were agreed to (i) on each specified date and/or (ii) as at the latest specified date for which information is available?
Reply:
With reference to the webinar hosted by SA Tourism on 29 April 2020(State of Tourism Sector):
a) Who, by individual name and organisation was invited to attend this webinar?
The webinar was attended by about 3800 participants who logged in on the day. We are not in a position to provide the names as the participation was voluntary from the tourism trade that registered to attend.
b) What criteria were used when inviting the specified invitees?
As mentioned above, attendance to the webinar was voluntary and no participant was individually invited. The webinar was promotedthrough relevant tourism sector associations and digital platforms, and people registered to be part of it. The target audience wasthe tourism trade across the value chain.
c) Who attended the webinar?
As in question (a) and (b), the webinar was attend by about3800 participants representing various sub-sectors of the tourism industry i.e. Tour Operators, Accommodation, experiences etc.
d) What:
(i) Was the outcome of the meeting?
The main agenda of the webinar was “The Path Towards the Recovery of the Sector”. The Minister shared a presentation on working towards the sector’s recovery. The outcome was that industry members had an opportunity to make input into the plan.
(ii) Resolutions were agreed to?
That the inputs recieved from the webinar would be considered in the development of the recovery plan.
e) By what date is a follow-up meeting set to take place?
There was no follow-up date. The Minister regularly engages with various stakeholders across the tourism value chain. In relation to the recovery plan, the Minister hosted another webinar with industry on
14 August 2020.
f) What steps have been taken with the aim of meeting the resolutions that were agreed to
(i) On each specified date?
Inputsreceivedfrom the webinar were consideredin the recovery plan development.
(ii) As at the latest specified date for which information is available?
Not applicable.
09 July 2020 - NW1169
De Freitas, Mr MS to ask the Minister of Tourism
With reference to Lesbian, Gay, Bisexual, Transgender, Queer or Questioning and Intersex (LGBTQ+) tourism, (a) what processes are in place to grade LGBTQI+ tourist and hospitality establishments, (b) what strategy does her department have in place to attract the LGBTQI+ as tourists to the Republic, (c) how is the strategy being monitored, (d) what results have been yielded from the strategy in the 2016-17, 2017- 18 and 2018-19 financial years and the remainder of this financial year and (e) what economic growth has the strategy yielded in the 2016-17, 2017-18 and 2018-19 financial years and the remainder of this financial year?
Reply:
a) What processes are in place to grade LGBTQI+ tourist and hospitality establishments
Properties owned and operated by LGBTQ+ individuals are graded using the identical process to all other hospitality establishments. All properties, irrespective of category, are treated equally and are required to provide the same service to all patrons irrespective of sexual orientation in line with the Constitutional foundational value of equality. It was for this reason that, after much consideration, no specific LGBTQ+ differentiator was introduced when the new grading system was implemented on 01 April 2019.
b) What strategy does the department have in place to attract the LGBTQI+ as tourists to the Republic
SA Tourism currently does not have a dedicated strategy for the LGBTQI+ as this segment is part of the already existing priority segments used by SA Tourism to target high affluent travellers in the identified markets. The segments are:
- A younger segment, or “Wanderluster”: Wanderlusters traditionally are considered to be avid travellers between the ages of 25 and 40. These are adventure seekers and fully immerse themselves in the country’s culture and fun related experiences. They are digitally-savvy, looking for and booking holidays online. They tend to be Free Independent Travellers (FIT).
- An older segment, or “Next Stop South Africa” (NSSA): The NSSA segment on the other hand, are wealthier, experienced international travellers, usually between the ages of 40 and 60. They typically look for natural beauty and authentic cultural experiences. They prefer independent or small group travel and look for luxury and comfort as part of their experience and Safari is a big draw when travelling to South Africa.
The targeting of the LGBTQI+ is driven largely through strategic tactical hosting programmes, that offers immersive experiences of the destination. The marketing efforts are focused on opportunities provided by this niche segment to drive growth without losing track on other consumers.
From 2017-2019, SA Tourism has partnered with the International Gay and Lesbian Travel Association (IGLTA) through its affiliated media houses and hosted over 30 of key LGBTQI+ travel writers, freelancers, bloggers, and influencers in SA for first-hand experience of our destination. During and post-hosting programme, the hosted groups would share their personal curated experiences and provide believable endorsement for SA as a LGBTQI+ friendly destination, thus encouraging their social followers to visit SA. The hosted groups are from key markets i.e. Australia, US, Germany, Switzerland, Brazil and Japan.
c) How is the strategy being monitored
The return on investment on the programme is monitored through the number of media coverage, social media mentions resulting from hosting the travel writers, freelancers, bloggers, and influencers. Furthermore, the market intelligence gathered through the hosting provides valuable insights for the adjustment of messaging in order to deploy tactical and targeted marketing programmes going forward.
d) What results have been yielded from the strategy in the financial years:
It is currently not possible to make a direct link as tourist arrivals statistics are sourced from the Department of Home Affairs and cannot provide background data on tourists’ sexual orientation in line with the Constitutional foundational value of equality.
The tactical hosting programme that SA Tourism deployed focused on driving awareness and positivity about South Africa as a LGBTQI+ friendly destination. Through this platform the hosted writers, freelancers, bloggers, and influencers, drove destination content throughout their networks.
e) What economic growth has the strategy yielded in the financial years:
It is currently not possible to make direct link; however, our overall global marketing efforts have yielded growth year on year in foreign direct spend, injecting R75 billion (2016/17), R82 billion (2017/18) and R87,4 billion (2018/19) in the SA economy.
01 July 2020 - NW1253
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the National Registrar of Tourist Guides and his/her duties, (a) what information was published to promote and develop the tourist guiding sector in each month (i) in the past three financial years and (ii) since 1 April 2020, (b) how was the information (i) published and (ii) distributed and (c) what information was contained in each instance respectively?
Reply:
a) What information was published to promote and develop the tourist guiding sector in each month
(i) In the past three financial years:
Years |
Information published to promote and develop the guiding sector |
2017/2018 |
Bi-annual tourist guiding newsletters, information on awareness initiatives such as International Tourist Guide Day, Lilizela Tourism Awards, Tourist Guide Awareness Inspections and information pertaining to training initiatives to develop the guiding sector. |
2018/2019 |
Bi-annual tourist guiding newsletters, tourist guide information booklets, information on awareness initiatives such as International Tourist Guide Day, Lilizela Tourism Awards, Tourist Guide Awareness Inspections and information pertaining to training initiatives to develop the guiding sector. |
2019/2020 |
Information on awareness initiatives such as International Tourist Guide Day, Lilizela Tourism Awards, Tourist Guide Awareness Inspections and information pertaining to training initiatives to develop the guiding sector. |
(ii) Since 1 April 2020
Year |
Information that was published to promote and develop the tourist guiding sector |
2020/2021 |
Information pertaining to training initiatives to develop the guiding sector. |
(c) How was the information
Information |
(i) Published |
(ii) Distributed |
Tourist Guide Newsletter |
In a digital format targeting registered tourist guides and key guiding stakeholders |
Electronically to all registered tourist guides on the database and via social media platforms. |
Information Booklets |
Printed booklets targeting consumers and unregistered tourist guides |
Handed out during awareness inspections. |
Awareness Initiatives |
In digital format targeting registered tourist guides and key guiding stakeholders. |
Electronically to all registered tourist guides on the database and via social media platforms including the departmental website. |
Training Initiatives |
In digital format targeting registered tourist guides and key guiding stakeholders. |
Electronically to all registered tourist guides on the database and via social media platforms including the departmental website. |
(c) What information was contained in each instance respectively?
Information |
(i) Information contained in published format |
(ii) Information contained in distributed format |
Tourist Guide Newsletter |
Information about departmental programmes on guiding and information pertinent to tourist guides. |
Same as published format. |
Information Booklets |
Booklet for consumers - information about the use of registered tourist guides and the consequences of non-compliance and where to access information on guides. Booklet for unregistered tourist guides – information on how to register and the consequences of non-compliance. |
Same as published format. |
Awareness Initiatives |
Information and outcome of awareness initiatives. |
Same as published format. |
Training Initiatives |
Adverts on training initiatives targeting new entrants. Adverts for registered tourist guides on up-skilling initiatives. |
Same as published format. |
01 July 2020 - NW1138
Groenewald, Mr IM to ask the Minister of Tourism
(1)Whether, with reference to her reply to question 930 on 28 May 2020, her department purchased any goods and/or services below the amount of R500 000 connected to the Covid-19 pandemic; if not, what is the position in this regard; if so, what (a) is the names of each company from which the specified goods and/or services were purchased, (b) is the amount of each transaction and (c) was the service and/or product that each company rendered; (2) whether there was any deviation from the standard supply chain management procedures in the specified transactions; if so, (a) why and (b) what are the relevant details in each case; (3) what were the reasons that the goods and/or services were purchased from the specified companies; (4) whether she will make a statement on the matter?
Reply:
1. The Department purchased goods and services below the amount of R500 000 connected to the Covid-19 pandemic.
a) Name of Company |
b)Amount |
c)Goods/Service Acquired |
Lathi Warehouse and Distribution |
R8 750,00 |
Thermal Scanners |
ECM Technologies (PTY)Ltd |
R49 162,50 |
Hand Sanitisers |
Tara Health Care (PTY) Ltd |
R217 940,00 |
Hand Sanitisers& Face Masks |
Seloro Media (PTY)Ltd |
R24 500,00 |
Face Masks |
Total Resource Corporation Africa |
R1 480,00 |
Thermal Scanner |
Queenswood Pharmacy |
R1 950,00 |
Thermal Scanner |
Clicks |
R920,00 |
Hand Sanitisers and Masks |
Builders Warehouse |
R550,00 |
Sanitiser Dispensers |
Servest Hygiene & Servest Interior Solutions |
R1 782,50 |
Hand Sanitisers |
Clicks |
R474,60 |
Hygiene Wipes |
Builders Warehouse |
R427,90 |
Sanitiser Dispensers |
Servest Hygiene & Servest Interior Solutions |
R1 782,50 |
Hand Sanitisers |
Waverley Pharmacy |
R1 299,90 |
Thermal Scanner |
Lynwood Road Pharmacy |
R1 985,40 |
Hand Sanitisers and Masks |
The Laser House |
R1 875,00 |
Desk Shields |
The Laser House |
R1 875,00 |
Desk Shields |
Lynwood Road Pharmacy |
R1 990,60 |
Hand Sanitisers and Masks |
Pest Control Experts (PTY)Ltd |
R54 500,00 |
Disinfecting and Sanitising of Building |
Lathi Warehouse and Distribution |
R32 200,00 |
Masks |
Masana Hygiene Services (PTY)Ltd |
R11 316,00 |
Rental of Hygiene Equipment |
Talking Heads Advertising(PTY)Ltd |
R1 800,00 |
Marketing material for the Tourism Relief Fund |
Lynwood Road Pharmacy |
R1 997,50 |
Hand Sanitisers |
Ackermans Pharmacy |
R374,00 |
Face Masks |
Mopani Pharmacy |
R307,00 |
Hand Sanitisers and Masks |
Brooklyn Pharmacy |
R245,00 |
Hand Sanitisers and Masks |
Pick and Pay |
R1 997,50 |
Hand Sanitisers |
2.There was no deviation from the standard supply chain management procedures in the specified transactions.
3. Most of the purchases were below R 2000 and were paid from petty cash. The goods and/or services were purchased from the specified companies who had stock available and was lowest in price.
4. No statement will be made on the matter.
01 July 2020 - NW1106
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the State visit by German Chancellor, Ms Angela Merkel, to the Republic on 6 February 2020, (a) what discussions took place pertaining to tourism, (b) what resolutions and/or agreements were reached in this regard and (c) how will her department monitor the implementation of the resolutions and/or agreements?
Reply:
The Minister of Tourism, Ms Mmamoloko Kubayi-Ngubane, did not participate in meetings during the German Chancellor’s State Visit to the Republic of South Africa that took place on 6 February 2020.
a) what discussions took place pertaining to tourism,
- N/A
(b) what resolutions and/or agreements were reached in this regard and
- N/A
(c) how will her department monitor the implementation of the resolutions and/or agreements?
- N/A
01 July 2020 - NW1105
De Freitas, Mr MS to ask the Minister of Tourism
(a)By what date will the Mandela capture site in KwaZulu-Natal have infrastructure that lights it up after sunset, (b) what was the cost of each line item related to the construction of the site, (c) what number of months were spent on the construction of the specified site, (d) what is the tourism statistics in each month (i) for the past three financial years and (ii) since 1 April 2020 and (e) what amount in terms of income has the site generated.
Reply:
It is important to note that the Department of Tourism is not responsible for this site. The property (Nelson Mandela Capture Site) is owned by the Umgeni Municipality. The operations are managed by the Nelson Mandela Foundation. The Department has provided funding for the construction of the entrance gate, driveway, partial fencing and landscaping in 2018/19. The lighting infrastructure was not part of this scope of work and relates to separate work that was done by the Umngeni Municipality.
(a) - (d) Not applicable
The Honourable Member is advised to approach the owning entity, namely the Umgeni Municipality for the information that he requested.
01 July 2020 - NW950
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the Tourism Indaba and its support to small-, medium- and micro-sized enterprises (SMMEs) within the Tourism sector, (a) what opportunities have been provided for SMMEs (i) in the past three financial years and (ii) since 1 January 2020, (b)(i) which SMMEs have benefited and (ii) how, in each case, (c) how have the specified SMMEs been subsequently monitored and measured, (d) what are the annual statistics of the specified time period on SMME product participation in the Tourism Indaba, (e) what businesses of any description and size have participated in the Tourism Indaba (i) in the past three financial years and (ii) since 1 January 2020 and (f) which of the specified businesses were (i) local and (ii) foreign businesses?
Reply:
(a) What opportunities have been provided for SMMEs (i) in the past three financial years and (ii) since 1 January 2020,
In an effort to extend international market access support offered under the Tourism Incentive Programme (TIP) to smaller and emerging enterprises on a domestic level, the department collaborated with SA Tourism to introduce the Hidden Gems initiative that provides a dedicated exhibition platform at the Africa’s Travel Indaba (ATI) show as an important global business-to-business platform to afford enterprises business linkage opportunities and to exhibit their offerings to both local and global buyers.
Participants on the Hidden Gems platform were selected by SA Tourism and the department with additional funding support from the department’s Tourism Incentive Programme (TIP) programme. It sees the department and SA Tourism partnering with industry and Provinces, to stimulate improved market access on a domestic level for small and emerging businesses in the tourism sector.
(i) Past three Financial Years |
Opportunities |
2017/18 |
Department of Tourism in collaboration with SA Tourism, facilitated the market access platform for 90 SMMEs, representing nine provinces at Africa’s Travel Indaba (ATI) 2017. Pre-selection process and training Prior to participation at ATI, a total of 311 SMMEs registered for the pre-selection training sessions arranged in each of the nine provinces. A total of 284 of the 311 registered SMMEs from across all provinces participated in a 5-day training session on various aspects of product development, packaging, pricing, marketing, tradeshow participation, contract negotiation, etc. Due to space and budget limitations only 90 SMME could attend the ATI. The training was conducted as part of the process to select the 90 SMMEs that represent the provinces roughly equal to participate at the ATI 2017 National and provincial stakeholders were invited to serve on the selection committee to assist in the selection of SMMEs for training and marketing platforms. Each training session was attended by them as part of the adjudication process. The top 90 SMMEs were selected following pitch presentations by each participant. Peer to Peer Pre-Exhibition Mentorship Workshop The selected 90 SMMEs participated in a six-week Peer-to-Peer Mentorship Programme to help prepare them further for participation at the ATI exhibition. Exhibition A specially designed pavilion with dedicated exhibition and meeting space was created to cater for the 90 SMMEs to showcase their offerings. Speed Marketing Networking event A speed networking event was hosted a day before the start of ATI. The benefit of hosting the event just before the exhibition was to ensure that relations established could be further reinforced throughout the duration of the exhibition. All 90 SMMEs were directly introduced to the 45 key trade members whereby they presented their offerings. |
2018/19 |
In an effort to ensure a greater impact of the Hidden Gems support provided during 2017/18, the Minister requested that the 90 enterprises continue to be supported for an additional two years and that the group be expanded with additional small and emerging enterprises drawn from the department’s Enterprise Development initiatives (e.g. incubators and business support). An additional 45 enterprises were selected from the department’s database of enterprises already enrolled in the enterprise development initiatives to bring the number of enterprises to benefit from market access support at the ATI 2018 to 135. Pre-exhibition training session Since all selected enterprises already benefitted from a structured training programme in the previous year or were already enrolled in the department’s enterprise development initiatives, training prior to ATI2018 involved a one-day pre-exhibition session which focused on the effective ways of working in a trade show platform. The training provided key insights on the following:
Exhibition SA Tourism again provided a dedicated exhibition pavilion for the 135 SMMEs, representing all nine provinces at ATI 2018. Based on lessons learnt from the previous year, enterprises were positioned and grouped by province. Networking event A collaboration between SA Tourism and Tourism KwaZulu-Natal saw the facilitation of special SMMEs networking event where a number of enterprises shared their success stories. The event further provided an opportunity for SMMEs to forge relations. In addition to the above supported enterprises benefitted from extensive media coverage by SA Tourism and ATI media partners |
2019/20 |
The same 135 SMMEs that were supported in 2018/19 were invited to participate at ATI in 2019 – This included the initial 90 that were benefitting for a third year as requested by the Minister, and the group of 45 that was added in 2018/19 that were benefitting for the second time in 2019. However, due to a change in the date of the ATI as a result of the 2019 national election, not all 135 were able to attend anymore. As a result, the 2019 ATI saw participation of 121 of the 135 selected enterprises. SA Tourism in collaboration with the Department of Tourism, provided a market access platform for 121 SMMEs, representing nine provinces at Africa’s Travel Indaba (ATI)2019. The platform included the following interventions: Pre-exhibition Social Media Training Similar to the situation in 2018, all supported enterprises already benefitted from structured training programmes and additional training was limited to a focussed one-day session prior to ATI 2019. In this regard, SA Tourism in partnership with Facebook, conducted a one-day digital marketing and social media session for the SMMEs. The main objective of the session was to equip the SMMEs with current tools to enhance their business profiles through digital platforms and further enhance their presence in social media platforms. Exhibition Similar to 2018, SA Tourism provided a dedicated and specially designed exhibition pavilion for the 121 enterprises from all nine provinces to showcase their offerings. SMMEs Trade Directory A trade directory was designed showcasing all the SMMEs that participated at Africa’s Travel Indaba. The directory was distributed to media, local and international buyers. Welcome Networking event Durban Tourism in collaboration with SA Tourism and Tourism KwaZulu-Natal organised an official welcome event for hosted buyers and media. The platform provided an opportunity for SMMEs to establish relations with buyers and other participating stakeholders. Like in previous years the supported enterprises were awarded extensive media coverage by SA Tourism and ATI media partners |
|
Preparations for Hidden Gems support at the ATI 2020 (scheduled to take place between 12 and 14 May 2020) were well underway at this time. However, the event was cancelled due to the risks posed by the COVID 19 pandemic and the impacts of the resultant lockdown conditions on the tourism sector. Following a third year of support, the initial group of 90 effectively exited the Hidden Gems support after ATI 2019, but the department and SAT was still committed to supporting the remaining 45 for a third time in 2020. To ensure a sizable group of around 100 enterprises on the Hidden Gems pavilion at the 2020 ATI, a decision was made to select at least another 55 small and emerging enterprises on a once-off basis (i.e. one year of support) from both the Enterprise Development database and the initial group of Hidden Gems trainees (284 in 2017/18). This approach would have allowed SAT and the department to honour its commitment to those enterprises that it undertook to support for three years and allow for a review of the Hidden Gems initiative based on lessons learnt and an opportunity to start with a new cycle of support with improved processes, training support, market exposure, etc. |
(b)(i) which SMMEs have benefited and (ii) how, in each case,
i) which SMMEs have benefited |
(ii) how, in each case |
From 2017-2019, 135 SMMEs benefited from participation in the ATI programme. Representation was almost equal from each province. |
Participation at ATI as outlined under section (a) per financial year, above With respect to the nature of benefits received, it is difficult to accurately quantify the flow through and ongoing benefits from the relationships developed with buyers through participation in one or two trade shows (e.g. the conversion of business takes a period of between 1-3 years form the start of the relationship). The main benefit was that, these enterprises were afforded an opportunity to meet with both international and domestic buyers in a business to business trade environment, which they would probably not have been able to do, if there was no support. Not only did the Hidden Gems provide a conducive platform for such engagements between small and emerging enterprises and prospective buyers, but it also covered most of the costs associated with this including return airfare, 4 - 5 nights of accommodation, networking sessions, media exposure, etc. |
(c) how have the specified SMMEs been subsequently monitored and measured,
The participation of supported enterprises was monitored by officials from both SA Tourism and the department throughout the duration of each ATI event. This includes amongst others confirmation of participation at different times of each show day, providing assistance when and where required, directing walk-in traffic to enterprises, etc.
Supported enterprises are also generally required to provide feedback on the volume and value of meetings with buyers at the end of each day. This was supported by a post-event questionnaire which each supported enterprise is required to complete to allow for the measurement of deals signed and leads generated, estimations on the volume and value of business that is likely to be generated, the potential impact on future expansion and job creation as well as feedback on challenges experienced and elements of the hidden gems programme that could be improved.
(d) what are the annual statistics of the specified time period on SMME product participation in the Tourism Indaba,
2017/18: 90 Participants
2018/19 135 Participants
2019/20 121 Participants out of the 135 invited attended due to the change of the initial ATI dates because of the National Elections 2019.
1 April 2020 Approximately 100 participants were supposed to attend (including the 45 that were on their second year of support as well as around 55, which were still in a process of being selected by time the event was cancelled due to COVID- 19)
(e) what businesses of any description and size have participated in the Tourism Indaba
(i) in the past three financial years and (ii) since 1 January 2020 and
(i) Past three Financial Years |
Description of Businesses |
Size of Business |
2017/18 |
The participating SMMEs included the following:
|
As part of the initial selection criteria, the qualifying business were SMMEs that were in operation for at least 6 months with an annual turnover of not exceeding R5 million. |
2018/19 |
The participating SMMEs included the following:
|
Similar criteria as 2017 as these are the same SMMEs with the additional new 45 enterprises. |
2019/20 |
The participating SMMEs included the following:
|
These are the same SMMEs from 2017 and 2018 thus the criteria and size were the same. |
Since 1 April 2020
|
Preparations were underway for the ATI 2020 however the event was cancelled due to COVID-19. Approximately 100 SMMEs were due to participate at the exhibition. |
45 of these would have been the same as in 2018 and 2019, while the additional 55-odd would have been newly selected. |
(f) which of the specified businesses were (i) local and (ii) foreign businesses?
(i) All business that were selected were local and (ii) none were foreign.
01 July 2020 - NW1252
De Freitas, Mr MS to ask the Minister of Tourism
(a) What amount of research and analysis was conducted by the National Registrar of Tourist Guides in each month (i) in the past three financial years and (ii) since 1 April 2020, (b) what were the (i)(aa) objectives and (bb) nature of the specified research and analysis and (ii) outcomes and findings of each research and analysis project respectively and (c) how was this data used in each respective case?
Reply:
a) What amount of research and analysis was conducted by the National Registrar of Tourist Guides in each month:
The initiatives that the department has implemented in terms of research and analysis are individual projects that run over a financial year rather than on a monthly basis."
(i) In the past three financial years:
2017/2018
Research was conducted on the following topic: “A Policy Review of the Tourist Guiding Sector in South Africa.’’
2018/2019
Research was conducted on the following topics: ‘’ The Indigenous Story-Teller (IST)’’ and “Cross-Border Themed Tourism Routes in the Southern African Region: practice and potential.”
2019/2020
None
(ii) Since 1 April 2020
None
b) What were the:
(i)
Topic (s) |
(aa) Objectives |
(bb) Nature of the specified research and analysis |
A Policy Review of the Tourist Guiding Sector in South Africa |
To conduct a policy review of the practicalities of the tourist guiding sector in South Africa - one that would identify challenges and suggest improvements. |
South Africa has a legislative system in place with regards to tourist guides, however, there was to be a need for renewal and refinement so as to further optimise the sector. The research focussed on global practices, policy gaps, challenges, training needs etc. with recommendations for improvements. |
The Indigenous Story-Teller (IST) |
To develop a strategy for the inclusion of the IST within the tourist guiding domain. |
To look at ways of using IST to: extend the tourism domain so as to be more inclusive of local communities, enhance the authenticity of the tourist experience and contribute to the transformation of the sector. |
Cross-Border Themed Tourism Routes in the Southern African Region: practice and potential |
To develop and test a model for the development and implementation of guided cross-border themed tourism routes according to existing and potential tourism niche markets. |
This was a continuation of the research done on Cross-Border Guiding in Southern Africa but focused on understanding the tourism products in cross-border themed tourism routes in the SADC region and the possibility of integrating routes to enhance a cross-border niche tourism experience. |
(ii) Outcomes and findings of each research and analysis project respectively.
Topic (s) |
Outcomes |
A Policy Review of the Tourist Guiding Sector in South Africa |
Recommendation to simplify and streamline the guiding sector and for the Department to have more control of the various functions associated with guiding e.g. training and compliance. |
The Indigenous Story-Teller (IST) |
It recommends the creation of a new tourist guiding classification to add to the established three levels of tourist guiding already regulated and monitored within the country. It suggests the possible addition of a unit standard which will enable the culture guide to facilitate and provide a platform for the inclusion of the IST in the tourism sector. Culture guides will therefore be elevated to a position where they are enabled to facilitate the inclusion of the IST in the tourism offering and mediate between the IST and the tourist group as an intercultural communicator. |
Cross-Border Themed Tourism Routes in the Southern African Region: practice and potential |
A toolkit which the sector could utilize to creatively diversify the experience dimension of the tourist offering is an outcome of this research. The report also maps out a range of potential avenues of collaborative themed route experiences within the SADC region with examples of 8 themed cross-border tourism routes unpacked for further consideration. |
c) How was this data used in each respective case?
In all the research that was conducted, the data was analysed to identify trends, best practices, gaps and challenges and to make recommendations for improvement and enhancements.
Topic (s) |
How data was used |
A Policy Review of the Tourist Guiding Sector in South Africa |
Data was used to identify gaps in the legislation pertaining to tourist guides and make recommendations for amendments to the Tourism Act, no. 3 of 2014. |
The Indigenous Story-Teller (IST) |
The proposal to incorporate IST into the guiding domain was one of the areas recommended for inclusion in the Amendment Act. This will further be looked at when the qualification review process for guiding commences. |
Cross-Border Themed Tourism Routes in the Southern African Region: practice and potential |
Cross-border guiding is another area that the qualification review process will look at. The tourism routes and experiences that were identified through this research will create opportunities for tourist guides that wish to engage in this type of niche guiding. |
01 July 2020 - NW1254
De Freitas, Mr MS to ask the Minister of Tourism
With reference to the National Registrar of Tourist Guides and his/her duties, (a) what efforts have been undertaken to facilitate the growth and development of the tourist guiding sector in each month (i) in the past three financial years and (ii) since 1 April 2020 and (b) how were these efforts rolled out and actioned in each case respectively?
Reply:
(a) What efforts have been undertaken to facilitate the growth and development of the tourist guiding sector:
The initiatives that the department has implemented in terms of promoting and developing the guiding sector are individual projects that run over a financial year rather than on a monthly basis.
i) In the past three financial years:
Year |
Facilitation of growth and development of the tourist guiding sector |
2017/2018 |
Implemented training and up-skilling initiatives as follows:
|
2018/2019 |
Implemented training and up-skilling initiatives as follows:
|
2019/2020 |
Implemented up-skilling initiatives as follows:
|
ii) Since 1 April 2020
Year |
Facilitation of growth and development of the tourist guiding sector |
2020/2021 |
In the process of implementing up-skilling initiatives as follows:
|
(b) How were these efforts rolled out and actioned in each case respectively?
2017/18
Training Initiative |
Details |
Roll-out |
Adventure Guiding (NQF2) in Northern Cape |
12 learners were selected to undergo training. All 12 were deemed competent as adventure guides (hiking). |
|
Culture Guiding (NQF2) in Northern Cape |
15 learners were selected to undergo training. Only 10 completed and were deemed competent as culture guides. |
|
Culture Guiding (NQF2) in North West |
10 learners were selected to undergo training. All 10 were deemed competent as culture guides. |
|
Adventure Guiding (NQF4) in KwaZulu-Natal |
16 guides were selected to undergo training. All 16 were deemed competent as adventure guides (hiking). |
|
Culture Guiding (NQF2) & Customer Service Training in Limpopo |
8 learners were selected to undergo training. All 8 were deemed competent as culture guides and in customer service. |
|
2018/19
Training Initiative |
Details |
Roll-out |
Adventure Guiding (NQF2) in Eastern Cape |
20 learners were selected to undergo training. All 20 were deemed competent as adventure guides (hiking). |
|
Nature and Culture Guiding (NQF2) in Limpopo |
15 learners were selected to undergo training. All 15 completed and were deemed competent as nature and culture guides. |
|
Nature Guiding (NQF4) in KwaZulu-Natal |
10 learners were selected to undergo training. All 10 were deemed competent as culture guides. |
|
2019/20
Training Initiative |
Details |
Roll-out |
Mandarin Language Training (HSK1) |
20 learners were selected from the Eastern Cape, Western Cape and Gauteng. All 20 completed the training and were deemed competent. |
|
2020/21
Training Initiative |
Details |
Roll-out |
Mandarin Language Training (HSK1) |
20 learners were selected from Limpopo, Mpumalanga and KwaZulu-Natal. |
|