Questions and Replies

Reply:

Approval of the MTSF by Cabinet provides a basis for the Minister and Deputy Minister’s performance agreements. As such, the Minister and the Deputy Minister’s performance agreements for the current term will be finalised in line with the Medium Term Strategic Framework (MTSF), which is due to be approved by Cabinet in August 2019.

(a) Key Performance Indicators

Not applicable

(b) Measuring and Monitoring mechanisms

Not applicable

(c) Timelines, milestones and deadlines

Not applicable

Reply:

(a)-(c)

The Department does not own or operate any tourism products, and can thus not account for the state of any tourism products. However, in the course of preparations for the Jobs Summit in 2018, the Department initiated a process to supplement a maintenance programme for major state owned products. This programme will train SMMEs with a focus on women, youth and cooperatives to undertake regular maintenance. In recognition of the tourism values of our National Parks, the three year programme is being piloted in National Parks, in collaboration with SANParks. Subsequent rollout of this programme will require a dedicated budget allocation, to prevent deterioration of products.

 

Reply:

1. (a) Total remuneration package for on-site graders

• The Grading Assessors are remunerated on a commission-only basis.
• Accredited Assessors are not permanent staff and are contracted for 36months with specific deliverables and duties governed by Service Provider Agreements.

(b) (i) various income brackets

Should an assessor have between 0 – 100 properties in his/her portfolio, they will invoice the TGCSA 50% of the establishments’ grading fee. If they have more than 100 properties, they will invoice 55% of the grading fee. If more than 200 properties, they will receive 60% of the grading fee. Over 300 properties, the Assessor will be paid 65%. The commission is only paid out if the assessor has submitted properties to the Monthly Property Approvals EXCO Meeting.

The Assessors are required to cover the costs of transport and communication from the fee paid for the assessment.

(ii) Criteria to be met in order to qualify for various income brackets

• Only individuals who hold a hospitality qualification and have suitable experience in the application of hospitality operating standards are considered for contracts.
• An assessor needs to have undergone training and achieved an 80% pass rate before the TGCSA enters into a Service Provider Agreement. The Grading Assessor must also ensure that they are registered on the National Treasury’s Central Supplier Database (CSD);
• If an assessor has a property portfolio of less than 200, they need to ensure that they grade a minimum of 24 new properties annually until they get to a minimum portfolio of 200.
• Where an assessor has a portfolio of 200 or more properties, they need to ensure that they achieve a minimum of 95% of their establishments renewals.
• To ensure that establishments are allocated to Assessors fairly, and to ensure that Assessors are not inundated with establishments to assess and to ensure service delivery standards are maintained, the assessor’s portfolio monitored carefully and may be limited in size.

(2) (a) Numbers of days to grade a accommodations once the applications is received

• The assessment of an establishment after receiving the application thereof is reliant on a number of factors i.e. application process; Tourism Incentive Programme (TIP)funding; payment of outstanding invoice. The Establishment Assessment can only be done once an Establishment is assigned to an Assessor; the Assessor must then schedule assessment appointment and update Grading System:
  • The Assessment must be scheduled within 5 calendar days of assignment of Establishments to the Assessor;
  • The Assessor must conduct the grading assessment within the prescribed time frames:
    • For new applications – As soon as possible but not longer than 4 calendar months from the date of the invoice payment reflecting on Grading System;
    • For renewals – from the date of the invoice payment reflecting on Grading System and Establishment assigned to the Assessor but before the Monthly Property Approvals EXCO Meeting within the month of expiry;
    • If Assessors do not adhere to the stipulated times, the properties will be retrieved from their system and reallocated to other Assessors to ensure that business processes are followed.

(b) Average cost to grade

Grading fees are determined by three (3) variables, namely number of rooms, category of the establishment and the average room rate the said property charges its’ client. The average cost to grade a small accommodation establishment is approximately R3 500.00 should no discount be applied for by the property.

3. What is the detail of the criteria to be met to receive a star grading from the lowest to the highest grading

There is lengthy set of Core Requirements and Quality Standards that are utilised by the Assessors when conducting assessments. These Requirements and Standards cover specific areas of assessments which are clearly outlined in the published Grading Criteria. A copy can be provided but are also available on the TGCSA Website for reference.

Establishments are assessed according to the type of accommodation they provide. There are currently 7 category groupings of the 13 types of establishments:

1. Formal Accommodation

1.1 Hotel

1.2 Small Hotel

1.3 Boutique Hotel

1.4 Apartment Hotel

2. Guest Accommodation

2.1 Bed & Breakfast

2.2 Guest House

2.3 Country House

3. Self-Catering

3.1 Self- Catering Exclusive

3.2 Self- Catering Shared

4. Backpacker and Hostelling

5. Caravan and Camping

6. Venues

7. Game and Nature Lodges

Each of the above category has its core requirements and quality standards and the grading criteria to be met in order for an establishment to be successfully accredited.

STAR LEVELS

A brief description of what each star level represents is as follows:

NO. OF STARS	POINT ALLOCATION	OUTCOME
	880 – 1000	Outstanding quality and luxurious accommodation matching the best international standards. 5 Star Premium is reserved for properties who far exceed core requirements and quality standards in the five star sector.
	740 – 879	Excellent quality in the overall standard of facilities, furnishings, service and guest care.
	580 – 739	Very good quality in the overall standard of facilities, furnishings, service and guest care.
	440 – 579	Good quality in the overall standard of facilities, furnishings, service and guest care.
	300 – 439	Acceptable basic quality in the overall standard of furnishings, service and guest care.

 

Reply:

1. (a) Number of persons employed by Tourism Grading Council of South Africa

1 January 2015	1 January 2016	1 January 2017	1 January 2018	1 January 2019
38	45	40	40	59

(b) Where did each person conduct gradings

The Assessors are located throughout the country and can conduct gradings within each province they can assess and have been allocated to.

(c) What qualifications are required in order to perform on –site gradings?

Comprehensive training is provided by the TGCSA to shortlisted candidates in order to assess tourism products effectively. All learners need to achieve an 80% pass mark in order to be accredited as Grading assessors. Furthermore, the successful candidate needs to possess the following:

• A post-Matric qualification in Tourism and/or Quality Management;

• Minimum 5 years’ experience in the hospitality industry is strictly necessary with proven and demonstrable knowledge of domestic or international quality standards in accommodation and tourism products;
• Previous quality grading experience in tourism and accommodation products would be an advantage;
• Sales and / or marketing experience;
• Tourist/guest experience in tourism products;
• Previously Disadvantaged individuals will be given preference;
• Excellent computer literacy; and
• Proven ability to operate independently for extended periods, without close supervision.

2. Whether each of the specified persons possessed the necessary qualifications to conduct on-site gradings:

All candidates possessed the necessary qualifications.

(a) Not applicable

(b) Not applicable

Reply:

a) Monthly statistics of international tourist arrivals in the past three years and since 1 January 2019 to date see the link below

http://pmg-assets.s3-website-eu-west-1.amazonaws.com/RNW238Monthly_Stats.pdf

Source: Statistics SA, P0351 Tourism & Migration Monthly reports

b) Where did these international tourists arrive in each month? see the link below for 2016:

http://pmg-assets.s3-website-eu-west-1.amazonaws.com/RNW238Internation_tourist_arrival_2016.pdf

Source: Statistics SA, P0351 Tourism & Migration Monthly reports

 see the link below for 2017: 

http://pmg-assets.s3-website-eu-west-1.amazonaws.com/RNW238Internation_tourist_arrival_2017.pdf

Source: Statistics SA, P0351 Tourism & Migration Monthly reports

 see the link below for 2018:

http://pmg-assets.s3-website-eu-west-1.amazonaws.com/RNW238Internation_tourist_arrival_2018.pdf

Source: Statistics SA, P0351 Tourism & Migration Monthly reports

 see the link below for 2019:

http://pmg-assets.s3-website-eu-west-1.amazonaws.com/RNW238Internation_tourist_arrival_2019.pdf

Source: Statistics SA, P0351 Tourism & Migration Monthly reports

c) What targets were set?

Targets are set on a quarterly basis and are detailed in the table below responding to question d).

d) How did the targets measure up to actual arrivals in each month?

Measured since the 5 in 5 strategy was implemented

Source: South African Tourism Annual Performance Plan 2019-20; Statistics SA, P0351 Tourism & Migration Monthly reports

e) (i) What is being done to ensure that targets set are met?

South African Tourism has developed a recovery plan to ensure we meet our targets. The plan looks at areas that require intensive focus to turn around the current performance. The areas of focus were determined through an analysis of markets that have not been performing as expected and has negatively impacted performance relative to targets. The analysis also identified markets that are showing opportunity for increased growth and these need to be exploited. The recovery plan identifies six points to focus on to achieve the aggressive growth needed to meet the targets. The 6-points are:

1. Focus on prioritized markets and segments which includes India, China, Nigeria, USA, UK, Germany and Australia
2. Craft a brand campaign to improve top of mind awareness
3. Driving Conversion through partnerships with trade
4. Enhanced focus on Domestic Tourism
5. Industry partnerships
6. Intergovernmental relationships

(ii) how is this measured?

Performance is measured through the tourist arrivals statistics as reported monthly by Statistics SA through the report P0351 Tourism & Migration.

Reply:

a)  Countries of origin being focussed on

There are 44 countries that SA Tourism focusses on as identified through its Marketing Investment Framework.

Americas	Europe	Asia, Australasia and Middle East	Africa
Argentina Brazil Canada USA	Austria Belgium Denmark Finland France Germany Ireland Italy Netherlands Norway Portugal Spain Sweden Switzerland UK	Australia China India Japan Malaysia New Zealand Singapore Turkey UAE	Angola Botswana DRC Ethiopia Ghana Kenya Lesotho Malawi Mozambique Namibia Nigeria Eswatini Tanzania Uganda Zambia Zimbabwe

b) i) Why were these countries selected

These countries ranked highly in the South African Tourism’s Marketing Investment Framework. The Marketing Investment Framework brings together the elements of the target (i.e., the what?), markets (i.e., the where?) and investment (i.e., the how?), and has prioritised 44 countries where South African Tourism should invest.

ii) How were these countries selected

The selected countries were selected based on the attractiveness and South Africa’s ability to win. Market attractiveness is assessed on socio-economic indicators as well as the outbound tourism potential. South Africa’s ability to win is determined based on how easy it is for South Africa to operate and perform in each market. Here we consider our visa regime for each country, South Africa’s diplomatic centres in each country and air connectivity between the country and South Africa.

c) What is been done to market the country (SA) jn these markets?

SA Tourism’s major marketing activities covers brand building initiatives as well as strategic partnerships to drive sales. SA Tourism has developed and launched brand campaigns in the various markets, worked with trade partners to develop deal-driven campaigns and joint marketing campaigns, educated the trade to better sell South Africa, hosted trade and media on familiarisation trips. This work is supported by stakeholder engagements, PR campaigns to drive brand positivity, events and activations that raise the profile of South Africa as a tourism destination. Furthermore, South African Tourism conducts active training through targeted programmes across the Department of International Relations and Cooperation (DIRCO) network (embassies and consulates) to enable them to actively promote tourism to South Africa.

Reply:

a) Tourism Targets for next 3 years for international and local tourism.

(i) International:

2019: - 11,4 million

2020: - 11,9 million

2021: - 12,3 million

(ii) Local tourism – Holiday trips

2019: - 2,7 million

2020: - 2,8 million

2021: - 2,9 million

b) Steps taken to achieve targets

South African Tourism has developed a recovery plan to ensure targets are met. The plan looks at areas that require intensive focus to turn around the current performance. The areas of focus were determined through an analysis of markets that have not been performing as expected and has negatively impacted performance relative to the targets. The analysis also identified markets that are showing opportunity for increased growth and these need to be exploited. The recovery plan identifies six points to focus on to achieve the aggressive growth needed to meet the targets. The 6-points are:

1. Focus on prioritized markets and segments which includes India, China, Nigeria, USA, UK, Germany and Australia
2. Craft a brand campaign to improve top of mind awareness
3. Driving Conversion through partnerships with trade
4. Enhanced focus on Domestic Tourism
5. Industry partnerships
6. Intergovernmental relationships

c) Monitoring and measuring mechanisms

SA Tourism has multiple platforms for monitoring performance of targets:

• Monthly EXCO meetings where each executive provides a monthly update on the implementation of the APP;
• Organisational Performance Reviews held quarterly chaired by the CEO;
• Quarterly Performance Reports which show the performance of SA Tourism against its APP targets and are reviewed by Board and the Department of Tourism.

Reply:

a) (i) 46 , excluding posts in the Office of the Minister and Deputy Minister

(ii) Provincial departments do not report to the Minister of Tourism

(b)  Government has initiated a ceiling on the compensation Budget. Therefore filling of vacant posts is dependent on the availability of the compensations budget. The department intend to fill the posts indicated below by 1 September 2019.

 

Job Title	Date to be filled ( 9 posts)
Admin Assistant: Supply Chain	01 September 2019
Personal Assistant: Research Policy and International Relations	01 September 2019
Admin Assistant: Research and Knowledge Management	01 September 2019
Admin Assistant: Policy Planning and Strategy	01 September 2019
Personal Assistant: Destination Development	01 September 2019
CD: Tourism Enhancement	01 September 2019
Admin Assistant: Tourism Enhancement	01 September 2019
CD: Tourism Sector HRD	01 September 2019
Admin Assistant: Tourism Sector HRD	01 September 2019
Vacant Positions that will be filled based on the availability of funds (37post):
DD: IT Audit	ASD: Risk and Integrity Management
Branch Coordinator	Senior Health Practitioner
ASD: Buildings Management and Energy	DD: HR Planning
2x Cleaners	Communications Officer: Media and Electronic Communications
Registry Clerk	Communications Officer: Graphic Design
Legal Admin Officer MR1-5	ASD: Internal Communication
Legal Admin Officer MR1-5	DD: Internal Control and Compliance
Legal Admin Officer MR1-5	ASD: Asset Management
Snr Legal Admin Officer MR6	Snr State Accountant: Creditors, Travel, Accommodation and Subsistence
ASD: Monitoring and Data Management	Director: Bilateral Relations
ASD: Statistical Analysis	DD: Bilateral Relations and Cooperation
ASD: Policy Planning and Development	ASD: Bilateral Relations
ASD: Spatial Mapping and Database Management	Branch Coordinator
Spatial Mapping Officer	DD:BBBEE Liaison and Council Admin
Data Technologist	DD: Claims Capital Incentives
DD: Community Participation	ASD: Advocacy Awareness and Facilitation
DD: Tourism Guiding Growth and Development	Tourism Visitor Information Officer (ORTIA)
Admin Assistant: Tourism Visitor Services	Tourism Visitor Information Officer (KZN)

Reply:

In line with National Tourism Sector Strategy (NTSS), the efforts to grow tourism have in the main two interrelated priorities, which are inclusive growth and sector transformation. Inclusive growth will bring about employment creation, investment and GDP contribution. In this regard, in partnership with the industry and other stakeholders we will increase the number of tourists to our country and their expenditure on related goods and services during their trips. Government overall has also highly placed tourism on the priority list and a whole-of-government approach to tourism development and promotion will be applied to maximise on our growth potential. On transformation, there are a number of initiatives aimed at increased participation of black people in sector. These are access to finance, development of capabilities of South Africans in particular youth and women across the tourism value chain, enterprise and supplier development, and implementation of the B-BBEE tourism sector codes of good practice. The department will continue to take advantage of the expanded Public Works Programme to empower youth through development of skills while they also earn a stipend wage through job opportunities.

Reply:

We do not have specific plans for the former homelands. However, we do have plans for the country as a whole. The Department’s approach for development and enhancement of attractions is across all provinces with a sharp focus on nodes. It may happen that some of these nodes fall within the former homeland areas. Our nodes are based on Coastal Marine Tourism nodes as approved by cabinet, the inland waterways, rural areas, hot springs, areas boarding National Parks and other iconic sites such as World Heritage Sites as well as township precincts, ensuring that the tourism value chain impact is maximised. In the future, we will also look into areas in and around Special Economic Zones (SEZ’s).

Reply:

(aa) (aaa) 2016-17 Financial Years

Use by	a) Make	b) Model	(c)Price	(d) date
(i)Minister/former Minister	Mercedes Benz (Pretoria) Mercedes Benz (Cape Town)	2013 2013	R 958 101.00 R 951 600.00	13 November 2013 13 November 2013
(ii) Deputy Minister/former Deputy Minister	Audi Q7 TDI (Pretoria) Mercedes Benz (Cape Town)	2014 2014	R 878 701.47 R 762 443.19	17 January 2015 19 February 2015

(bbb) 2017-18

Use by	a) Make	b) Model	(c)Price	(d) date
(i)Minister/former Minister	Mercedes Benz (Pretoria) Mercedes Benz (Cape Town)	2013 2013	R 958 101.00 R 951 600.00	13 November 2013 13 November 2013
(ii) Deputy Minister/former Deputy Minister	Audi Q7 TDI (Pretoria) Mercedes Benz (Cape Town)	2014 2014	R 878 701.47 R 762 443.19	17 January 2015 19 February 2015

(bb) Since 1 April 2018

Use by	a) Make	b) Model	(c)Price	(d) date
(i)Minister/former Minister	Mercedes Benz (Pretoria) Mercedes Benz (Cape Town)	2013 2013	R 958 101.00 R 951 600.00	13 November 2013 13 November 2013
(ii) Deputy Minister/former Deputy Minister	Audi Q7 TDI (Pretoria) Mercedes Benz (Cape Town)	2014 2014	R 878 701.47 R 762 443.19	17 January 2015 19 February 2015

Reply:

(a) (i) –(iii) (aa) The department does not own any buildings, properties or facilities.

(bb) The Department of Tourism has a rental agreement with the Department of Public Works.

(b) What is the value and purpose of each

1. Not applicable as the department does not own a building.
2. As the department rents the property from the Department of Public Works the value of the property is not known.

(c ) (i) The department has rented the building since June 2011.

     (ii) The building has been rented from the Department of Public Works.

     (iii) The Department of Tourism pays the Department of Public Works a monthly rental fee of R 3 414 078.96

Reply:

Institution	(a)What number of tender Briefings held in 2018	(b) What number of the specific briefings were compulsory
(i)Department	Seven	Seven
(ii)Entity – South Africa Tourism	One	One

Reply:

The Department of Tourism has not incurred any expenditure relating to any travel privileges of former (a)(i) Ministers and (ii) their spouses (b) (i) Deputy Ministers and (ii) their spouses (c) Ministers widows or widowers and (d) Deputy Ministers’ widows or widowers in each of the past five financial years and (ii) since 1 April 2018.

All expenditure relating to any travel privileges of former cabinet members is administrated by the Secretary to Parliament, according to the Ministerial Handbook, Chapter 10, on page 31 as approved by Cabinet on 7 February 2007.

Reply:

Tourism is a competency shared between national, provincial, and local government – and in this case, with the harbour authorities (i.e. Department of Public Enterprises - Transnet). The infrastructure developments and strategies that are part of the Coastal and Marine Tourism implementation plan are thus primarily owned by the two provinces/cities in question, together with Transnet. The objectives in these infrastructure developments were, inter alia, to offer new and modernised terminals that will provide an ideal gateway to a unique South African experience through the Ports of Durban and Cape Town in support of the tourism industry. In addition, this infrastructure served to provide modern reception facilities with safe, reliable and efficient marine services to enhance the visitor experience ensuring that cruise terminals in South Africa have:-

• Sufficient tourist facilities, namely, integration of the creative industry (arts and crafts), retailers, restaurants, suppliers of fresh food, waste disposal facilities, luggage handling;
• Tourist, family and child friendly facilities;
• Sufficient and easy to access parking facilities for various modes of transport such as, metre taxis, shuttle service, tour operators, bus service etc.;
• Safe and free walk ways for tourists / public to walk to the city and back to the terminal (tourist safety), (including city police / SAPS); and
• Fast track the processing of tourist arrivals and departures at the cruise terminals (including Home Affairs).

• Going forward, the Department intends to coordinate the development of a Cruise Tourism Maximisation Strategy, which will include all relevant stakeholders – (all) port cities, provinces, harbour authorities, local tourism authorities and tourism associations. The aim of this strategy will be to collate information, share views and insights and to develop tourism beyond cruise infrastructure. The intended outcomes include: -
  • More cruise liners docking for longer periods in South Africa;
  • Leverage economic spinoffs for tour operators, hotels, game reserves, lodges and attractions and related industries
  • Increased development of tourism and related products such as wine outlets, jewellery, arts and craft in close proximity of arrival facilities;
  • Opportunities to support trained chefs through the incubator programme to establish and run their own restaurants); and
  • Collaboration with neighbouring destinations along South Africa’s two coasts.

Reply:

1. (a) Department

Contracted the service of Bosasa (African Global Operations) since 2008?

The Department of Tourism since its existence (01 April 2010) has never contracted the services of Bosasa (African Global Operations).

(i) – (v) Not applicable.

2.(a) Was there any irregular spending related to the contracts or condoned in each case? – Not applicable

 

(1)(b) South African Tourism

South African Tourism has not contracted Bosasa (African Global Operations) for any services for the period in question nor during any period earlier.

(i) – (v) Not applicable

(2)(b) Was there any irregular spending related to the contracts or condoned in each case?

Not applicable

 

Reply:

The Department of Tourism has implemented the Public Service Co-ordinating Bargaining Council (PSCBC) Resolution 1 of 2012 as per Department of Public Service Administration (DPSA) circular 4 of 2014. The implementation of Resolution 1 of 2012 was not an automatic upgrade for all persons employed on salary levels 9 and 11, however only those employees whose posts were job evaluated and graded at salary level 10 and 12 but placed at salary level 9 and 11 due to PSCBC Resolution 3 of 2009. All employees who qualified in terms of the PSCBC Resolution 1 of 2012 were upgraded. The total number of thirty-seven (37) employees, twenty (20) Deputy Directors and Seventeen (17) Assistant Directors were upgraded according to the Job Evaluation records.

The above resolution was not applicable to South African Tourism as the entity does not fall under the Public Service Act 103 of 1994.

Reply:

i) Department:

The Department of Tourism has never borrowed money from any entity.

ii) SA Tourism:

South African Tourism, as indicated in its audited annual financial statements does not have any loans.

Reply:

a) Pilot Roll out of E Visas to New Zealand

The Department of Home Affairs (DHA) committed to pilot the electronic visas in New Zealand by April 2019. DHA will be best place to provide the comprehensive relevant details of the roll-out of the electronic visas as it falls within their mandate.

b) Date that Electronic Visas will be implemented to India and China?

The Department of Home Affairs (DHA) indicated that as soon as the pilot phase of the roll out of the electronic visas in New Zealand is completed, electronic visas will be rolled out to other countries. DHA will be able to provide the estimated date for the implementation in India and China.

Reply:

a) Reasons for amendments not gazetted

The Department of Tourism worked closely with the Department of Home Affairs (DHA) on the proposed amendments to the regulations. However, DHA, who is mandated to gazette the revised regulations, will be best placed to provide reasons as to why the regulations were not gazetted.

b) On what date will the regulations be scrapped

The Department of Home Affairs would be pleased to answer the question.

Reply:

(a)Department:

The Department of Tourism started to function as a standalone department from 1 April 2010. To date, it has not awarded any contracts and/or tenders to the listed companies.

(b) SA Tourism

South African Tourism has not awarded any contracts and/or tenders to the specified companies.

Names and details of companies referred to:

Afrit	(2009/018567/07)
Afrit Propco	(1972/004953/07)
Cancerian Investments	(1998/014612/07)
DCDG Group	(2006/037611/07)
Diesel and Turbo Service Centre	(1974/000105/07)
Elgin Dock	(1999/002726/07)
Elgin, Brown and Hamer	(1994/003761)
Hulisani Consortium	(RF) (2015/033939)
Interpair Services	(1995/002104/07)
Phuma Finance	(1979/004736/07)
Simiglo	(RF) (2013/017112/07)
Vox Telecommunications	(2011/000797/07)
Vox Holdings	(2011/008393/07)

Reply:

1(a) Date of last audit of artwork owned by the Department of Tourism

The last audit of artwork was done before 31 March 2018.

(b) What are the details of each artwork under the curatorship of the department?’

The artwork is accounted for in accordance with the Modified Cash Standard issued by National Treasury and applicable to government departments.

(2) Artwork that went missing:

(a) –(b) The Department has no artwork that went missing for the requested financial years.

Reply:

(a) (i) No

(a) (ii) – (b) N/A (Not applicable)

Reply:

(i) Department of Tourism

1. (a) Number of labour disputes: None

(b) Cause of each dispute: N/A

(c) Nature of each dispute: N/A

(d) (i) Date dispute was reported: N/A

(ii) Date each dispute was resolved: N/A

2. (a) (i) what number of employees have been dismissed by his department the past 5 years:

3 employees.

(ii) For what reason was each employee dismissed: 2 for Abscondment and 1 for theft.

(b) (i) What number of the specified employees were paid severance packages: 1 employee

(ii) What was the monetary value of each severance package? R138 648.23

(ii) SA Tourism

1. (a) Number of labour disputes: None

(b) Cause of each dispute: Not applicable

(c) Nature of each dispute: Not applicable

(d). (i) Date dispute was reported: Not applicable

(ii) Date each dispute was resolved : Not applicable

2. (a) (i) what number of employees have been dismissed by his department the past 5 years?

Three (3) employees were dismissed in the past five years

(ii)For what reason was each employee dismissed?

• Two (2) employees did not follow procedures, unauthorised removal of company assets, dishonesty, Bringing the entity’s name in disrepute
• One (1) Poor performance

(b)(i) What number of the specified employees were paid severance packages and

None were paid severance packages

(ii)What was the monetary value of each severance package?

Not applicable

 

Reply:

a) (i) Department of Tourism

The Department of Tourism does not own any land.

(a)Name of company	(b)(i) Nature	(b) (ii) value	(b)(iii) Length of investment
Not applicable	Not applicable	Not applicable	Not applicable

a) (ii) SA Tourism

 

(a) Name of company	(b)(i) Nature	(b) (ii) value	(b)(iii) Length of investment
SA Tourism owns land only in Gauteng at the following address: Bojanala House, 90 Protea Road, Chislehurston, Sandton	The nature of use is solely for marketing operations in line with the Tourism Act no3, 2014.	Not applicable	Not applicable

Reply:

1. Have all SMS Officials declared their interest for the past year?

The total number of SMS members registered for disclosure in the past year is 66. All 66 SMS members successfully submitted their financial disclosures within the stipulated time frame.

(a) Why not?

N/A

(b) What number of officials have not declared their interest?

N/A

(c) What are the: N/A

1. Names of non- compliant SMS officials: N/A
2. Ranks of non-compliant SMS officials; N/A

(2) Have the non-Compliant SMS Official been charged?

(3) (a) Number of employees at each level currently been suspended with full salary? None

(b) Of the specified employees at each post level who have been suspended for

(i) Less than 60 days: None

(ii) 60-90 days: None

(iii) 90-120 days: None

(iv) longer than 120 days: None

(4) What is the total amount of cost attached to the days of service lost as a result of the suspensions in each specified case? None

 

Reply:

(1)

	(i)2014/15	2015/16	2016/17	2017/18	(ii) Since 1 April 2018
a) Spouse	No	Yes	No	No	Yes
b) Family	Not applicable	Not applicable	Not applicable	Not applicable	Not applicable

2015/16

(aa) Name	(bb) (aaa) Purpose	(bbb) Destination	(cc) (aaa) Total Cost	(bbb) detailed breakdown of cost
Dr P Hanekom	Accompany the Minister on an official visit to ITB Berlin and meeting with SA Tourism in Milan	Milan and Germany	R40 105.00 – trip was part funded by Minister’s voyager miles. Initial cost was R86 219.39.	Air ticket R39 040.00 (Quote: R85154.39) Insurance: R400.00 Service Fee: R665.00
Dr P Hanekom	Accompany the Minister on an official visit to lead the SA delegation to the 5th Carnaval International de Victoria	Seychelles	R17 954.00	Air ticket R17 329.00 Service Fee: R625.00
Dr P Hanekom	Accompany the Minister on an official visit to the UNWTO General Assembly.	Colombia	R85 446.72	Air Ticket: R84 396.72 Insurance: R500.00 Service Fee: R550.00
Dr P Hanekom	Accompany the Minister on an official visit to the ITBM world expo and meeting with Trade and Business in Portugal	Spain and Portugal	R 165 483.72	Air tickets: R 164 208.72 Insurance: R 500.00 Service Fees: R 775.00

(ii) Since April 2018

(aa) Name	(bb) (aaa) Purpose	(bbb) Destination	(cc) (aaa) Total Cost	(bbb) detailed breakdown of cost
Dr P Hanekom	Accompany the Minister on an official visit to participate at the 8th meeting of the G20 Tourism Ministers (UNWTO) and to attend World Travel and Tourism Council Global Summit	Argentina	R 76 817.68	Air Ticket: R75 812.68 Insurance: R 490.00 Service Fee: R515.00
Dr P Hanekom	Accompany the Minister on an official visit to Abuja to participate in the 61st UNWTO CAF Meeting	Nigeria	Nil – Minister spouse paid for her own trip	N / A

2) Yes, the President approved all the trips

Reply:

1. (a)(i) (aa) – (bb) No incidents of racism were reported to the human resources offices of the Department for the period.

(a)(ii) (aa) – (bb) No incidents of racism were reported to the human resources offices of SA Tourism for the period

(b) Not applicable

(2) Not applicable

Reply:

Department

(1)(a) The Department does not own any land.

(i) - (ii) Not applicable

(b) (i) - (ii) Not applicable

(2) (a) The Department does not own land

(b) (i)-(ii) (aa) and (bb) Not applicable

SA Tourism

1. (a) SA Tourism owns land only in Gauteng.

(i) – (ii) Not applicable

(b) (i) Bojanala House, 90 Protea Road, Chislehurston, Sandton.

(ii) 5345 sq. meters

2. (a) Not applicable

(b) (i) - (ii) (aa) and (bb) Not applicable

Reply:

(aa) DEPARTMENT

(a) Number of cases referred to the

(i) SAPS: 6

(ii) DPCI: 1 of the 6 referred to SAPS was also referred to DPCI

(b) (i) Investigated by SAPS and DPCI: 1

(ii) Followed up by accounting officer: All 6 cases.

(iii) Resulted in conviction in each specified finance year since 2004:

2004 – 2018 No convictions were made as yet.

(bb) SA TOURISM

(a )(i) SAPS: 1 One case has been referred to SAPS. The matter is still under investigation.

(ii) DPCI: 0

(b) Number of specified cases

(i) Investigated by SAPS and DPCI = 0

(ii) Followed up by accounting officers – N/A

(iii) Resulted in conviction in each specified finance year since 2004 – 2018 N/A

Reply:

a) The Department is a member of the National Transport Forum and engages on all matters affecting tourism. This includes recent engagements with all relevant departments in the Tourism Strategy Implementation Work-Stream focusing on facilitating ease of access broadly.

b) The Department of Transport is also working on establishing the Single Transport Economic Regulator (STER) to consolidate the economic regulation of transport. The STER will, amongst others, promote transparency in the setting of transport fees and stakeholders will have a mechanism to provide their views. The Department of Tourism was engaged in respect of this process and provided its inputs.

• In the previous year, ACSA announced the reduction of airport fees by 35% from April 2017.

-Passenger service charge per departing domestic passenger: R82 (from R127)

-Passenger service charge per departing international passenger: R223 (from R346)

-Passenger service charge per departing passenger for an airport within Botswana, Namibia

and Swaziland: R169 (from R263)

• The 35% reduction in prices is in line with UNWTO’s calls for destinations to avoid stifling tourism growth with exorbitant charges.

Reply:

(a) The National Tourist Safety Forum stakeholder engagements will culminate in formalised systems and procedures that will function in collaboration with the existing tourist safety structures at national, provincial, local and private sector levels. The Security Cluster is part of the key stakeholders at all levels. When finalised, the strategic document will encompass this key cluster.

(b) The Department of Tourism has prioritised tourist safety as one of the key focus areas that require immediate interventions. In the current (2018/2019) financial year, the Department has established a National Tourism Safety Forum (NTSF) that is driven in collaboration with all the key Tourism Sector stakeholders including the Security Cluster. The NTSF stakeholder engagements will culminate in formalised systems and procedures that will function in collaboration with the existing tourist safety structures at national, provincial, local and private sector levels.

Reply:

a) Additional areas were identified for inclusion as amendments of the Tourism Act, 2014. The submission of the Draft Amendment Bill to Cabinet in the Financial Year 2017/18 did not occur in order to accommodate a comprehensive policy review and analysis to inform the drafting of the Bill in the areas indicated below.

b) (i) and (ii) The Department seeks to amend the Tourism Act 3, 2014 to provide for:

• Improved governance of SAT
• Implementation of the national grading system
• Professionalisation of the tourist guiding sector
• Regulation of new platforms of tourism services for the sharing economy – eg. Air BnB

Reply:

The Department has not failed to implement the budget resort concept. Properties identified in the budget resort audit completed by the Department of Tourism are not owned by the department but by Local and/ or Provincial Government. Commercialisation of these tourism assets remains the responsibility of the owing entities and not the Department of Tourism. If requested, the Department of Tourism remains committed to supporting the efforts of Local and/or Provincial Government with regards to these facilities. One form of such support is in the 2018/19 financial year the Department will develop an ownership and operational model for the budget resorts.

Reply:

1. Implementation of lifestyle audits the past three financial years:

No, the Department and its entity (SAT) has not performed any lifestyle audits in the past three financial years.

If not, have any plans put in place to perform such audits:

No, the Department and its entity (SAT) has not developed any plans to conduct such audits in this financial year.

If so what is the detail? Not applicable

(i) Date of the lifestyle audit: Not applicable

(ii) Name of person undergoing the audit: Not applicable

(iii) Name of the audit firm: Not applicable

(iv) Outcome of the audit Not applicable

(2). Whether he will furnish Mr I M Ollis with copies of the lifestyle audit reports? Not Applicable.

Reply:

a) What is the total number of consulting firms or companies that are currently contracted by

	No of consulting firms or companies
(i) Department of Tourism	2
(ii) South African Tourism	9

(b) Details of the consulting firms or companies for Department of Tourism

(i)Name of each consultant	(ii) Details of service provided	(iii)(aa) Start date of contract	(iii)(bb) Time period	(iii)(cc) Monetary value(Rands)	(iii)(dd) Name and position of each individual who signed off on each contract
Mott MacDonald Africa (Pty) Ltd (originally contracted as Phambili Merz (Pty) Ltd)	Technical advisory services on solar photovoltaic projects in terms of preparing technical specifications, evaluation of technical proposals, monitoring project implementation and sign-off of implementation milestones.	28 September 2015	Until 31 May 2018	R6 750 140.78	For the Department of Tourism: Mr Victor Tharage, Director-General For Mott MacDonald Africa (Pty) Ltd) (originally contracted as Phambili Merz (Pty) Ltd): Mr Denis Jason Rowan
The Government Technical Advisory Centre (GTAC)	Provision of technical and advisory services to assist with the review of the Social Responsibility Implementation Programme (SRI) projects and the processes to complete these projects as well as updating the SRI processes and guideline documents.	01 October 2016	Until October 2018	R14 451 280.00	Mr Victor Tharage Director General of the Department of Tourism Mr Andrew Donaldson Acting Head, GTAC

(b)Details of the consulting firms or companies for SA Tourism

(i)Name of each consultant	(ii) Details of service provided	(iii)(aa) Start date of contract	(iii)(bb) Time period	(iii)(cc) Monetary value(Rands)	(iii)(dd) Name and position of each individual who signed off on each contract
Hospitality Professionals South Africa Pty	Grading Assessors Training	31-May-17	31-May-18	R 376 200.00	Darryl Erasmus - Chief Quality Assurance Officer
Grant Thornton	Audit for Lilizela Awards	19 June 2017	01 June 2018	R 228 000.00	Neil Nagooroo -GM Exhibition and Strategic Events
Letsema Consulting	Business planning facilitation	05 March 2018	30 April 2018	R 493 374 .00	Bashni Muthanya - Chief Strategy Officer
The Advertising Production Cost Consultancy Pty	Cost Consultancy on advertising and production products	01 March 2017	30 September 2018	R 100 320.00	Tom Bouwer - Chief Financial Officer
Ernst & Young	On-call Tax advisory for California business assessment	01 February 2018	01 Feb-2019	USD 12 475.00	Bangu Masisi - Country Manager: North America
Integreon Management Solutions Pty	Compilation of 5 in 5 strategy document	22 May 2017	31 August 2017	R551 200.00	Wavela Mthobeli - Head of Analytics
Norton Rose	Trademark infringement: Entrepreneur of the Year Award (ETEYA)	Ongoing	Ongoing	R1 000 000.00	Marc Rabie- Head of Legal
Bowmans	Labour Related matter	Ongoing	Ongoing	R1 550 000.00	Marc Rabie- Head of Legal
Cliffe Dekker Hofmeyr	Labour Related Matter	Ongoing	Ongoing	R4 500 000.00	Marc Rabie-Head of Legal

Reply:

(a)

Financial Year	(i) budget	(ii) spent on the private office
(bb) Financial Year 2017/18 (since 1 April 2017)	R12 882 000-00	R11 906 279-88
(aa) Financial Year 2016/17	R12 915 479-23	R12 915 434-23
(aa) Financial Year 2015/16	R16 336 846-00	R14 535 091-68
(aa) Financial Year 2014/15	R13 258 203-00	R13 257 933-52

(b) The Ministerial Handbook provides guidelines on the appointment of the staff in the private office of the minister. According to Section 1.4 and 1.5 of Chapter 8, the Executing Authority can decide on the creation and grading of posts based on proven needs and sufficient funds. The organisational structure of a private office shall be determined after consultation with the Minister of Public Service and Administration in terms of the Public Service Regulations, 2001. The salary levels are adjusted on an annual basis through a Cost of Living Adjustment which is implemented throughout government.

(bb) Financial Years

The organisational structures of the private office of the minister is explained /depicted in the tables in the attached annexure

Annexure A

2017/18 - Since 27 February 2018

(b)	(ii) salary level	(iii) job title,	(iv) Qualification	(v)Job description
1	14	Acting Chief of Staff	Honours Degree: Public Administration	Ensure that administrative support is rendered to the executing authority on Parliamentary/Legislature and Cabinet matters. Ensure that the required administrative functions are performed within the office of the executive authority. Assist the executive authority with his/her constituency work. Assist the executive authority with matters emanating from his/her portfolio and official matters emanating from other activities, e.g. participation in national and international forums and structures. Manage the office of the executing authority Study the relevant Public Service and departmental prescripts/policies and other documents and ensure that the application thereof is understood properly.
2	13	Acting Director Administration	Honours Degree: Information Systems	Manage the administrative activities within the office of the executive authority Relationship management (internal and external liaison and coordination) Render a Cabinet support service to the executive authorityFinancial planning and logistical support. Organisational and operational management and service delivery improvement. Human resources management.
3	13	MMedia Liaison Officer	BA: English and Psychology	Provide a media liaison service to the executive authority. Monitor and analyse reporting in the media on the portfolio of the executive authority and prepare responses as required. Participate in GCIS forums like the Communications Forum and the Media Liaison Forum, and in the collective planning of the communication and media issues of Government. Study the relevant Public Service and departmental prescripts/policies and other documents and ensure that the application thereof is understood properly.
4	12	Private Secretary/ Personal Assistant	Honours Degree: Economic History	Provide a secretarial/receptionist support service to the executive authority. Render an administrative support service to the executive authority. Provide support to the executive authority with regard to meetings. Assist the executive authority with constituency work. Support the executive authority with private obligations
5	10	Acting Assistant Appointments Secretary	BA: Political Science	Provide a secretarial/receptionist support service to the executive authority. Render an administrative support service to the executive authority. Provide support to the executive authority with regard to meetings. Assist the appointments secretary with constituency work of the executive authority. Support the executive authority with private obligations. Study the relevant Public Service and departmental prescripts/policies and other documents and ensure that the application thereof is understood properly
6	9	Acting Assistant Director: Administration	Matric	Provide administrative support within the office of the executing authority Provide diary management Provide logistical support
7	13	Parliamentary Officer	NDIP: Public Administration	To provide strategic liaison and support to the Minister relating to parliamentary matters To co-ordinate and facilitate parliamentary matters To facilitate compliance with all the reporting responsibilities as specified in terms of rules of Parliament, the constitution and other relevant legislation. Facilitate ministerial approval and tabling of Parliamentary Replies.
8	7	Receptionist	Matric Dip Business computing	Provide a secretarial/receptionist support service to the office of the executive authority. Provides a clerical support service to the office. Remain up to date with regard to prescripts/policies and procedures applicable to her/his work terrain.
9	7	CRegistry Clerk	Grade 11	Ensure the smooth, efficient and effective flow of documents (receive and distribute) between the office of the executive authority, the department and other structures like cluster committees, external role players, etc. Control stocks and stationary as chief user clerk for the executive authority’s office. File all documents in accordance with the relevant prescripts like the National Archives Act and the MIS prescripts. Render a general support function in the office of the executive authority.
10	4	Messenger	ND: Tourism Management	Collect and deliver documents. Transport employees in the office of the executive authority and guests and special advisors of the executive authority. Render a general support function in the office of the executive authority. Maintain knowledge on the policies and procedures that applies in the work environment.
	15	Special Advisor	MBA, BSc Hons Hotel and Catering Administration	The Public Service Act (Section 12A (1)) provides that Special Advisers may be appointed- to advise the Executive Authority on the exercise or performance of the Executive Authority’s powers and duties; to advise the Executive Authority on the development of policy that will promote the relevant department’s objectives to perform such other tasks as may be appropriate in respect of the exercise or performance of the Executive Authority’s powers and duties.

 

2017/18 (1 April 2017 until 26 February 2018)

(b)	(ii) salary level	(iii) job title,	(iv)Qualifications	(v)Job description
1	14	Chief of Staff	BProc Law	Ensure that administrative support is rendered to the executing authority on Parliamentary/Legislature and Cabinet matters. Ensure that the required administrative functions are performed within the office of the executive authority. Assist the executive authority with his/her constituency work. Assist the executive authority with matters emanating from his/her portfolio and official matters emanating from other activities, e.g. participation in national and international forums and structures. Manage the office of the executing authority Study the relevant Public Service and departmental prescripts/policies and other documents and ensure that the application thereof is understood properly.
2	13	Director Administration	BA Criminology & Law	Manage the administrative activities within the office of the executive authority Relationship management (internal and external liaison and coordination) Render a Cabinet support service to the executive authorityFinancial planning and logistical support. Organisational and operational management and service delivery improvement. Human resources management.
3	13	Ministerial Media Liaison Officer	NDIP: Public Relations	Provide a media liaison service to the executive authority. Monitor and analyse reporting in the media on the portfolio of the executive authority and prepare responses as required. Participate in GCIS forums like the Communications Forum and the Media Liaison Forum, and in the collective planning of the communication and media issues of Government. Study the relevant Public Service and departmental prescripts/policies and other documents and ensure that the application thereof is understood properly.
4	12	Private Secretary/ Personal Assistant	B Tech Public Management	Provide a secretarial/receptionist support service to the executive authority. Render an administrative support service to the executive authority. Provide support to the executive authority with regard to meetings. Assist the executive authority with constituency work. Support the executive authority with private obligations
5	11	Assistant Appointments Secretary	Matric, Certificate in Tourism Management, Diploma in Public Management	Provide a secretarial/receptionist support service to the executive authority. Render an administrative support service to the executive authority. Provide support to the executive authority with regard to meetings. Assist the appointments secretary with constituency work of the executive authority. Support the executive authority with private obligations. Study the relevant Public Service and departmental prescripts/policies and other documents and ensure that the application thereof is understood properly
6 10 470 774 9 Assistant Director: Administration (Seconded) Btech: Tourism Management Provide administrative support within the office of the executing authority Provide diary management Provide logistical support	9	Assistant Director: Administration	B Tech Tourism Management	Provide administrative support within the office of the executing authority Provide diary management Provide logistical support
7	13	Parliamentary Liaison Officer	ND Public Administration	To provide strategic liaison and support to the Minister relating to parliamentary matters To co-ordinate and facilitate parliamentary matters To facilitate compliance with all the reporting responsibilities as specified in terms of rules of Parliament, the constitution and other relevant legislation. Facilitate ministerial approval and tabling of Parliamentary Replies.
8	7	Receptionist /	Matric N6 Human Resource	Provide a secretarial/receptionist support service to the office of the executive authority. Provides a clerical support service to the office. Remain up to date with regard to prescripts/policies and procedures applicable to her/his work terrain.
9	7	Chief Registry Clerk	Matric Certificate in Project Management	Ensure the smooth, efficient and effective flow of documents (receive and distribute) between the office of the executive authority, the department and other structures like cluster committees, external role players, etc. Control stocks and stationary as chief user clerk for the executive authority’s office. File all documents in accordance with the relevant prescripts like the National Archives Act and the MIS prescripts. Render a general support function in the office of the executive authority.
8	4	Driver (vacant)	R	Collect and deliver documents. Transport employees in the office of the executive authority and guests and special advisors of the executive authority. Render a general support function in the office of the executive authority. Maintain knowledge on the policies and procedures that applies in the work environment.
	16 16	Full time Special Advisors Part-time Special Advisors	Bachelor of Law Master in Town Planning and Regional Planning	The Public Service Act (Section 12A (1)) provides that Special Advisers may be appointed- to advise the Executive Authority on the exercise or performance of the Executive Authority’s powers and duties; to advise the Executive Authority on the development of policy that will promote the relevant department’s objectives to perform such other tasks as may be appropriate in respect of the exercise or performance of the Executive Authority’s powers and duties.

2016/17

(b)	(ii) salary level	(iii) job title,	(iv) Qualifications	(v)Job description
1	14	Chief of Staff	Honours Degree: Public Administration	Ensure that administrative support is rendered to the executing authority on Parliamentary/Legislature and Cabinet matters. Ensure that the required administrative functions are performed within the office of the executive authority. Assist the executive authority with his/her constituency work. Assist the executive authority with matters emanating from his/her portfolio and official matters emanating from other activities, e.g. participation in national and international forums and structures. Manage the office of the executing authority Study the relevant Public Service and departmental prescripts/policies and other documents and ensure that the application thereof is understood properly.
2	13	Director: Administration	Honours Degree: Information Systems	Manage the administrative activities within the office of the executive authority Relationship management (internal and external liaison and coordination) Render a Cabinet support service to the executive authorityFinancial planning and logistical support. Organisational and operational management and service delivery improvement. Human resources management.
3	13	MMedia Liaison Officer	BA: English and Psychology	Provide a media liaison service to the executive authority. Monitor and analyse reporting in the media on the portfolio of the executive authority and prepare responses as required. Participate in GCIS forums like the Communications Forum and the Media Liaison Forum, and in the collective planning of the communication and media issues of Government. Study the relevant Public Service and departmental prescripts/policies and other documents and ensure that the application thereof is understood properly.
4	11	Private Secretary/ Personal Assistant	Degree: Political Science with specialisation in International Studies	Provide a secretarial/receptionist support service to the executive authority. Render an administrative support service to the executive authority. Provide support to the executive authority with regard to meetings. Assist the executive authority with constituency work. Support the executive authority with private obligations
5	10	Assistant Appointments Secretary	DND: Public Management	Provide a secretarial/receptionist support service to the executive authority. Render an administrative support service to the executive authority. Provide support to the executive authority with regard to meetings. Assist the appointments secretary with constituency work of the executive authority. Support the executive authority with private obligations. Study the relevant Public Service and departmental prescripts/policies and other documents and ensure that the application thereof is understood properly
6 10 470 774 9 Assistant Director: Administration (Seconded) Btech: Tourism Management Provide administrative support within the office of the executing authority Provide diary management Provide logistical support	9	Assistant Director: Administration	B Tech Tourism Management	Provide administrative support within the office of the executing authority Provide diary management Provide logistical support
7	13	Parliamentary Liaison Officer	ND Public Administration	To provide strategic liaison and support to the Minister relating to parliamentary matters To co-ordinate and facilitate parliamentary matters To facilitate compliance with all the reporting responsibilities as specified in terms of rules of Parliament, the constitution and other relevant legislation. Facilitate ministerial approval and tabling of Parliamentary Replies.
8	7	Receptionist	Matric Dip Business computing	Provide a secretarial/receptionist support service to the office of the executive authority. Provides a clerical support service to the office. Remain up to date with regard to prescripts/policies and procedures applicable to her/his work terrain.
9	8	Chief Registry Clerk	Matric	Ensure the smooth, efficient and effective flow of documents (receive and distribute) between the office of the executive authority, the department and other structures like cluster committees, external role players, etc. Control stocks and stationary as chief user clerk for the executive authority’s office. File all documents in accordance with the relevant prescripts like the National Archives Act and the MIS prescripts. Render a general support function in the office of the executive authority.
10	5	Driver / Messenger	Grade 11	Collect and deliver documents. Transport employees in the office of the executive authority and guests and special advisors of the executive authority. Render a general support function in the office of the executive authority. Maintain knowledge on the policies and procedures that applies in the work environment.
	115 15 15	Part-time Special Advisor Part-time Special Advisor Part-time Special Advisor	NMA Development Economics, BSoc.Sc M.Litt Strategic Studies, B.Proc (Law) M.Phil in Sustainable Development, BA Hons in International Studies, BA	The Public Service Act (Section 12A (1)) provides that Special Advisers may be appointed- to advise the Executive Authority on the exercise or performance of the Executive Authority’s powers and duties; to advise the Executive Authority on the development of policy that will promote the relevant department’s objectives to perform such other tasks as may be appropriate in respect of the exercise or performance of the Executive Authority’s powers and duties.

 

2015/16

(b)	(ii) salary level	(iii) job title,	(iv) Qualifications	(v)Job description
1	14	Chief of Staff	Honours Degree: Public Administration	Ensure that administrative support is rendered to the executing authority on Parliamentary/Legislature and Cabinet matters. Ensure that the required administrative functions are performed within the office of the executive authority. Assist the executive authority with his/her constituency work. Assist the executive authority with matters emanating from his/her portfolio and official matters emanating from other activities, e.g. participation in national and international forums and structures. Manage the office of the executing authority Study the relevant Public Service and departmental prescripts/policies and other documents and ensure that the application thereof is understood properly.
2	13	Acting Director: Administration	Honours Degree: Information Systems	Manage the administrative activities within the office of the executive authority Relationship management (internal and external liaison and coordination) Render a Cabinet support service to the executive authorityFinancial planning and logistical support. Organisational and operational management and service delivery improvement. Human resources management.
3	13	MMedia Liaison Officer	BA: English and Psychology	Provide a media liaison service to the executive authority. Monitor and analyse reporting in the media on the portfolio of the executive authority and prepare responses as required. Participate in GCIS forums like the Communications Forum and the Media Liaison Forum, and in the collective planning of the communication and media issues of Government. Study the relevant Public Service and departmental prescripts/policies and other documents and ensure that the application thereof is understood properly.
4	11	Private Secretary/ Personal Assistant	ND Public Administration	Provide a secretarial/receptionist support service to the executive authority. Render an administrative support service to the executive authority. Provide support to the executive authority with regard to meetings. Assist the executive authority with constituency work. Support the executive authority with private obligations
5	10	Assistant Appointments Secretary	Degree: Political Science	Provide a secretarial/receptionist support service to the executive authority. Render an administrative support service to the executive authority. Provide support to the executive authority with regard to meetings. Assist the appointments secretary with constituency work of the executive authority. Support the executive authority with private obligations. Study the relevant Public Service and departmental prescripts/policies and other documents and ensure that the application thereof is understood properly
6 10 470 774 9 Assistant Director: Administration (Seconded) Btech: Tourism Management Provide administrative support within the office of the executing authority Provide diary management Provide logistical support	9	Assistant Director: Administration	B Tech Tourism Management	Provide administrative support within the office of the executing authority Provide diary management Provide logistical support
7	12	Parliamentary Liaison Officer		To provide strategic liaison and support to the Minister relating to parliamentary matters To co-ordinate and facilitate parliamentary matters To facilitate compliance with all the reporting responsibilities as specified in terms of rules of Parliament, the constitution and other relevant legislation. Facilitate ministerial approval and tabling of Parliamentary Replies.
8	7	Receptionist	Matric Dip Business computing	Provide a secretarial/receptionist support service to the office of the executive authority. Provides a clerical support service to the office. Remain up to date with regard to prescripts/policies and procedures applicable to her/his work terrain.
9	7	CRegistry Clerk	Matric	Ensure the smooth, efficient and effective flow of documents (receive and distribute) between the office of the executive authority, the department and other structures like cluster committees, external role players, etc. Control stocks and stationary as chief user clerk for the executive authority’s office. File all documents in accordance with the relevant prescripts like the National Archives Act and the MIS prescripts. Render a general support function in the office of the executive authority.
10	5	Driver / Messenger	Grade 11	Collect and deliver documents. Transport employees in the office of the executive authority and guests and special advisors of the executive authority. Render a general support function in the office of the executive authority. Maintain knowledge on the policies and procedures that applies in the work environment.
	16	Full time Special Advisor	MBA, DPhil (Political Science), MA (Political Science), BA Honours (Political Science), BA (Political Science and Economics)	The Public Service Act (Section 12A (1)) provides that Special Advisers may be appointed- to advise the Executive Authority on the exercise or performance of the Executive Authority’s powers and duties; to advise the Executive Authority on the development of policy that will promote the relevant department’s objectives to perform such other tasks as may be appropriate in respect of the exercise or performance of the Executive Authority’s powers and duties.

2014/15

(b)	(ii) salary level	(iii) job title,	(iv) Qualifications	(v)Job description
1	14	Chief of Staff	Honours Degree: Public Administration	Ensure that administrative support is rendered to the executing authority on Parliamentary/Legislature and Cabinet matters. Ensure that the required administrative functions are performed within the office of the executive authority. Assist the executive authority with his/her constituency work. Assist the executive authority with matters emanating from his/her portfolio and official matters emanating from other activities, e.g. participation in national and international forums and structures. Manage the office of the executing authority Study the relevant Public Service and departmental prescripts/policies and other documents and ensure that the application thereof is understood properly.
2	13	Director: Administration	BA Criminology & Law	Manage the administrative activities within the office of the executive authority Relationship management (internal and external liaison and coordination) Render a Cabinet support service to the executive authorityFinancial planning and logistical support. Organisational and operational management and service delivery improvement. Human resources management.
3	13	MMedia Liaison Officer	BA: English and Psychology	Provide a media liaison service to the executive authority. Monitor and analyse reporting in the media on the portfolio of the executive authority and prepare responses as required. Participate in GCIS forums like the Communications Forum and the Media Liaison Forum, and in the collective planning of the communication and media issues of Government. Study the relevant Public Service and departmental prescripts/policies and other documents and ensure that the application thereof is understood properly.
4	11	Private Secretary/ Personal Assistant	ND Public Administration	Provide a secretarial/receptionist support service to the executive authority. Render an administrative support service to the executive authority. Provide support to the executive authority with regard to meetings. Assist the executive authority with constituency work. Support the executive authority with private obligations
5	10	Assistant Appointments Secretary	Degree: Political Science	Provide a secretarial/receptionist support service to the executive authority. Render an administrative support service to the executive authority. Provide support to the executive authority with regard to meetings. Assist the appointments secretary with constituency work of the executive authority. Support the executive authority with private obligations. Study the relevant Public Service and departmental prescripts/policies and other documents and ensure that the application thereof is understood properly
6 10 470 774 9 Assistant Director: Administration (Seconded) Btech: Tourism Management Provide administrative support within the office of the executing authority Provide diary management Provide logistical support	11	Deputy Director: Administration	Honours Degree: Information Systems	Provide administrative support within the office of the executing authority Provide diary management Provide logistical support
7	112	Parliamentary Liaison Officer	BA hons	To provide strategic liaison and support to the Minister relating to parliamentary matters To co-ordinate and facilitate parliamentary matters To facilitate compliance with all the reporting responsibilities as specified in terms of rules of Parliament, the constitution and other relevant legislation. Facilitate ministerial approval and tabling of Parliamentary Replies.
8	7	Receptionist	Matric Dip Business computing	Provide a secretarial/receptionist support service to the office of the executive authority. Provides a clerical support service to the office. Remain up to date with regard to prescripts/policies and procedures applicable to her/his work terrain.
9	8	Registry Clerk	Matric	Ensure the smooth, efficient and effective flow of documents (receive and distribute) between the office of the executive authority, the department and other structures like cluster committees, external role players, etc. Control stocks and stationary as chief user clerk for the executive authority’s office. File all documents in accordance with the relevant prescripts like the National Archives Act and the MIS prescripts. Render a general support function in the office of the executive authority.
10	5	Driver / Messenger	Grade 11	Collect and deliver documents. Transport employees in the office of the executive authority and guests and special advisors of the executive authority. Render a general support function in the office of the executive authority. Maintain knowledge on the policies and procedures that applies in the work environment.
	16	Full time Special Advisor	MBA, DPhil (Political Science), MA (Political Science), BA Honours (Political Science), BA (Political Science and Economics)	The Public Service Act (Section 12A (1)) provides that Special Advisers may be appointed- to advise the Executive Authority on the exercise or performance of the Executive Authority’s powers and duties; to advise the Executive Authority on the development of policy that will promote the relevant department’s objectives to perform such other tasks as may be appropriate in respect of the exercise or performance of the Executive Authority’s powers and duties.

Reply:

a) Department

(i) How much land does the department own?

None

(ii) How much land does the department have exclusive rights to?

Not applicable

(iii) How much land does the department lease from the state?

(aa) to use: None

(bb) occupy: None

b) SA Tourism

(i) How much land does South Africa Tourism own?

5345 sq. meters

(ii) How much land does South Africa Tourism have exclusive rights to:

South African Tourism owns the South African business premises used for marketing operations in line with the Tourism Act no 3, 2014.

(ii) How much land does South Africa Tourism lease from the state?

(aa) to use: South African Tourism does not lease land from the state.

(bb) occupy: South African Tourism does not lease land from the state.

Reply:

a) What was the original budgeted cost of the Royal Khalanga Lodge in Limpopo?

Phase 1: (June 2010 – June 2012) – The budget was R19, 000,000

Phase 2: (February 2014 – April 2016) – The budget was R23, 512,500,000

b) What additional costs have been incurred over and beyond the original budget?

Phase 1: No additional costs were incurred over and beyond the original Phase 1 budget.

Phase 2: No additional costs were incurred over and beyond the original Phase 2 budget.

c) What are the estimated costs to complete the project?

The project is completed. The actual costs incurred for:

Phase 1: Actual cost incurred was R18, 853,709 and for

Phase 2: Actual cost incurred wad R23, 347,912.

d) What is the estimated total cost of the project upon completion?

The project is completed. The actual total costs incurred for both Phases 1 and 2 is: R42, 201, 621.

Reply:

Government procurement is guided foremost by The Constitution of the Republic of South Africa.

Section 195 lays down the constitutional values for the country’s public administration. In terms of section 217, when government contracts for goods and services, it must do so in a way which is fair, equitable, transparent, competitive and cost-effective. In addition, the supply chain management (SCM) system must provide for the advancement of persons or categories of persons disadvantaged by unfair discrimination. The Preferential Procurement Policy Framework Act (PPPFA) was enacted as a result of the aforementioned Section of the Constitution.

Various acts, regulations and instruments have been aggregated within the strategic framework of Black Economic Empowerment (BEE). These interventions have all been directed towards transforming the structure of the South African economy in a manner that promotes spatial integration, high levels of decent employment and demographic transformation of our industrial assets. Both the Department and SA Tourism apply all legislations, regulations, guidelines and directives relevant to Government Procurement.

In a year ± 14 000 payments are captured. The Department has made about 70 000 payments in the past 5 years. To provide the requested information, all the payments documentation need to be drawn from the archive. It will take much longer to obtain information on one payment than what it took to capture the said payment into the system. It’s been estimated that recording all 70 000 transactions will seriously impact on the ability of the organization to satisfy current service demands. In fact, it would require at least six months’ without attending to any new service demands, producing about 7000 pages of information in the process. Thus, the Honourable Member is kindly referred to the tabled Annual reports for more information, in the interest of efficiency and effectiveness.

DEPARTMENT OF TOURISM

1(a) What are the details including the ranks of service providers and/or contractors from which her department reporting to her procured services in the past five years;

In the past five years the Department has achieved 100% of expenditure on procurement from enterprises on B-BBEE contributor status level 1 - 8. From 1 April 2017 the department will only appoint service providers from the Central Supplier Database managed by National Treasury, which provides additional assurance that service providers comply with SARS, B-BBEE and banking legal requirements. The detailed information on the 100% compliance with B-BBEE is reflected in the Annual reports of the past 5 Years under Programme1.

Also, procurement is reflected in all (4) Programs of the department for each Annual Report in the past 5 years and in the Financial Statements audited by the AGSA. All Annual Reports have been tabled to Parliament. The relevant parliamentary committees engaged with the department regarding the Reports and subsequently the Portfolio Committee on Tourism tabled Budget and Revenue Review Reports (BRRR), which were considered and adopted by the National Assembly. These Annual Reports are available at the Library of Parliament and the National Library of South Africa.

(2) What (a) service was provided by each service provider and/or contractor and (b) amount was each service provider and/or contractor paid;

Consultants and contractors were used for different services and the amounts are reflected in the Annual Reports under the section on Human Resource Management. The other services and procurement are reflected in the Financial Statements.

(3) (a) how many of these service providers are black-owned entities, (b) what contract was each of the black-owned service providers awarded and (c) how much was each black-owned service provider paid?

Please refer to section 1(a) & 2(a) above. The objective of 100% compliance with financial and supply chain management regulatory requirements was achieved the past 5 years. For further breakdown of procurement, the Honorable Member is kindly referred to the financial statements on expenditure on goods and services for each programme as reflected in the published Annual Reports of the past 5 years. These Annual Reports are all available in the Library of Parliament and the National Library of South Africa.

SA TOURISM

(1)(b) What are the details including the ranks of service providers and/or contractors from which her entities reporting to her procured services in the past five years;

Besides overhead cost, South African Tourism’s procurement includes a diverse portfolio of marketing, advertising and related goods and services where a major portion of its budget is spent offshore. SA Tourism has made over 65 500 payments over the last 5 financial years where almost 50% of the financial transactions were made to international suppliers in at least 11 foreign countries where SA Tourism has operating offices and other also foreign countries where South African Tourism is doing destinations marketing through Marketing Representation agencies.

Out of SA Tourism’s total spend over the last 5 financial years, about R2, 5 billion was spent on suppliers in South Africa and at least R 2, 3 billion on foreign suppliers. R 1, 9 billion (i.e. 76% of the total local procurement) of total spend was transacted with B-BBEE compliant suppliers between levels 1-8 and SMME’s over the period.

(2) what (a) service was provided by each service provider and/or contractor and (b) amount was each service provider and/or contractor paid;

Also refer to response under (1) (b)

Consultants and contractors were used for various services which includes mostly marketing, advertising and public relations services related to destination marketing to execute SA Tourism’s mandate both locally and internationally. The cost of different services and the total amounts are reflected in the Annual Reports under the section on Human Resource Management. The other procured services are reflected in the Financial Statements.

(3)(a) how many of these service providers are black-owned entities, (b) what contract was each of the black-owned service providers awarded and (c) how much was each black-owned service provider paid?

Please also refer to response under question (1) (b). The objective of 100% compliance with financial and supply chain management regulatory requirements was achieved the past 5 years. The breakdown of procurement, is declared in the entity’s financial statements on expenditure on goods and services for each programme as reflected in SA Tourism’s published Annual Reports of the past 5 years.

Reply:

a) Department

The Department of Tourism has not spent any amount on the Year of Oliver Tambo

b) SA Tourism

South African Tourism did not spend on the promotion or celebration of the Year of OR Tambo. In recognition of the significance of the year, South African Tourism weaved the message of the Year OR Tambo in most of their key spokesperson’s speaking engagements. These included the speeches at events such as:

Tourism Indaba (May 2017)

Tourism Month Launch (July 2017)

Tourism Month Celebrations (September 2017)

Lilizela National Awards (October 2017)

World Travel Market – UK (November 2017)

Reply:

a) What number of buildings and other structures have been built as part of the Royal Khalanga Lodge project in Limpopo	b) what is the total square meters, including upper floors, of each building and structure	c) have the specified buildings and structures been registered with the National Home Builders Registration Council
Entrance gate & guard house	33m²	The National Home Builders Registration Council (NHBRC) is an agency of the Department of Human Settlements which is responsible for the protection of housing consumers and to regulate the home building industry. Registration with the NHBRC is mainly intended for residential buildings as areas designated as business, industrial or otherwise are excluded from the NHBRC. The Khalanga Project was therefore not registered with the NHRBC as the buildings did not fall within the requirements for registration.
Chalets - standard type (x10)	320m²
Chalets - luxury type (x4)	490m²
Chalet - Presidential suite	50m²
4 Chalets ( 4 rooms each)	324m²
Hall -1000 seater	1123m²
Hall toilets	75m²
Toilet block - pool	44m²
Breakaway rooms (x2 buildings)	160m²
Entertainment area	107m²
Laundry	66 m²
Steel palisade fence (1.8m) high	2500m
Swimming Pools (4x3m2)	7m/3 and 6/4 (280 m²)
Deck	75m² with approximately 20m long staircase
Carports	13/36-468 m²
Retaining wall	2450 m²
Paving in the hall	3285 m²
Paving – access road	10131 m²
Bulk services Electrical supply	455m
Sewer reticulation	631m
Water reticulation including 6x 6000l tanks	631m

Reply:

The Department is not responsible for the operation of a project post-handover and therefore is not involved in the marketing initiatives post-handover. This question will need to be referred to the Project Owning Entity who is the Valoyi Traditional Authority Trust.

 

Reply:

a) What number of overseas trips has she taken.

Trip to :	b) What are the details of the programme of each visit.	c) What was the cost of each overseas trip for the Minister.
Madrid, Spain (9 – 15 May 2017)	105TH UNWTO Executive Council Meeting	Total: R105 694,80
Chicago and Miami, USA (10-16 July 2017)	Rainbow PUSH Coalition and Citizenship Education Fund 46th Annual International Convention Program and SAT Meetings, Chicago SAT Trade Engagement, Miami	Total: R250 488,78
Kigali, Rwanda and Lilongwe, Malawi (27 August – 1 September 2017)	41st Annual World Tourism Conference, Kigali Takulandirani Malawi International Tourism Expo and Signing of Memorandum of Understanding, Lilongwe	Total: R59 649,29
Chengdu, China and Beijing and Tokyo, Japan (10-24 September 2017)	CAF, UNWTO Executive Council Meeting and UNWTO General Assembly, Chengdu Tourism Expo (Ministerial Roundtable) and SAT Trade Engagements, Beijing and Tokoyo	Total: R106 780,29
New York and Las Vegas, USA (8-14 October 2017)	SAT Engagements, New York IMEX America, Las Vegas	Total: R271 471,29
London, UK (4-8 November 2017)	World Travel Market, London	Total: R81 481,29
Gaborone, Botswana (15-17 November 2017)	Binational Commission Meeting (BNC)	Total: R6 645,29

Reply:

The Department is not responsible for the operation of a project post-handover and therefore does not collect data on income or expenditure post-handover. This question will need to be referred to the Project Owning Entity who is the Valoyi Traditional Authority Trust.

Reply:

The Department is not responsible for the operation of a project post-handover and therefore does not have information related to the business plan, costs, projected income of the resort and role of the Greater Tzaneen Local Municipality and Mopane District Municipality. This question will need to be referred to the Project Owning Entity.

Reply:

In 2014, three (3) boreholes were drilled within the lodge site and none of these yielded positive results. Subsequent to this attempt, a borehole was drilled some 3km away from the site, and that borehole which yielded water. The water from this borehole was tested and declared fit for human consumption. The borehole was equipped and a pipeline connected to supply water to the lodge. The same borehole also supplied water to the local Cultural Village. The supply of water from the borehole was sufficient to complete the work required for the project and for operations once the project was handed over by the Department to the Owning Entity, the Valoyi Traditional Authority Trust, in May 2016.

Reply:

Tourism is a concurrent function. Although the Department conducted an audit which provided a baseline of municipal and provincially owned tourism assets, the decision to convert these underutilised resorts into budget resorts must be taken by the responsible owning entities. This audit report, produced in partnership with the Industrial Development Corporation (IDC), was made available to all provinces for their project and budget planning purposes of their tourism assets. The Department remains committed to providing support to Provincial and Municipal projects from a planning and investment packaging perspective in cases where municipalities have decided to pursue the budget resort approach.

The member is kindly referred to the responses by myself and my predecessor the past two years on the issue of municipal and provincially owned tourism assets.

As per previous responses the Department of Tourism cannot pursue the Budget Resort Concept independently but only in agreement and partnership with the owners of the tourism asset e.g. municipalities and /or Provinces.

Question Number	Type Question	Questions Paper: Publication date and number	Date of Reply	Question asked by
2396	Written -NA	7/11/2014 –no 25	21/11/2014	Mr J Vos (DA)
593	Written NA	6/03/2015 – no 5	20/03/2015	Mr J Vos (DA)
2036	Written NA	29/05/2015 - no 17	19/06/2015	MR J Vos (DA)
2093	Written NA	29/05/2015 – no 17	19/06/2015	Mr J Vos (DA)
33 (2148)	Transferred from written to oral-NA	1/11/2016 - no 34 14/10/2016 - no 30	1/11/2017	Mr J Vos (DA)
192	Written NA	17/02/2017 - no 2	8/03/2017	Mr BR Topham (DA)
98	Oral NA	30/05/2017- no 19	7/06/2017	Mr J Vos (DA)
2238	Written NA	7/08/2017 - no 25	22/08/2017	MR TM Mbabama (DA)

Reply:

1. (a) Whether the Department procured services from a certain company

(i) What services were procured in each case	(ii) What is the total amount that was paid to the specified company in each case
No services were procured from this company.	No amount was paid to this company.

1. (b) Whether South African Tourism procured services from a certain company

(i) What services were procured in each case	What is the total amount that was paid to the specified company in each case
No services were procured from this company.	No amount was paid to this company.

2. (a) Whether the specified company provided services related to international travel to the Department

(i) What is the name of each person who travelled	(ii) What was the travel route	(iii) What is the total amount that was paid for each person
No international services were provided by this company.	Not applicable	No amount was paid to this company.

2. (b) Whether the specified company provided services related to international travel to South African Tourism

(i) What is the name of each person who travelled	(ii) What was the travel route	(iii) What is the total amount that was paid for each person
No international services were provided by this company.	Not applicable	No amount was paid to this company.

Reply:

No, the Minister did not make any remedial commitment.

The department is guided by provisions in the Laws and Regulations that govern the management of Public Finances. In this regard, there are no provisions for insurance related or associated support that can be provided by the department. This position also takes into account the unsustainable nature of such support from a financial point of view. It is for this reason that most travellers procure travel insurance covers, which ensures that they are covered in case of emergencies.

However, the tourist can be offered excursions to attractions, in partnership with other government entities and attractions operators. The role of private sector is also critical when it comes to contractual implications for the tourists in terms of operator/s’ commission and associated package expenses.

The department is currently working with all relevant stakeholders to put together a National Coordinating Forum to ensure a coordinated and swift response to such incidences. Added to that, and in the spirit of caring for our tourists, will be the establishment of a “Victim Support Programme” with the main purpose of providing aftercare support to such victims while they are still in the country. This will be done in conjunction with relevant stakeholders where the department will among other things, facilitate the following:

• Facilitate consular and embassy involvement and contacting families and friends.
• Feedback on the progress regarding the progress on apprehending the perpetrators and bringing them to book will be done through the embassy.

a) Not applicable

b) Not applicable

c) Not applicable