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19 October 2020 - NW1913

Profile picture: De Freitas, Mr MS

De Freitas, Mr MS to ask the Minister of Tourism

With reference to her reply to question 1128 on 28 October 2019, (a) on what date were the performance agreements for (i) her and (ii) the Deputy Minister finalised and signed and (b) what are the key performance indicators used to monitor the deadlines set in the performance agreements for her and the Deputy Minister respectively?

Reply:

(a)(i) In line with the President’s announcement in his State of the Nation Address on 13 February 2020 that Ministers will contract with him and sign performance agreements, agreement were prepared. However, the COVID-19 pandemic significantly affected government’s plans and budgets, resulting in the tabling of a Supplementary Budget by the Minister of Finance in June 2020. The reprioritisation had an impact on departments’ Strategic Plans 2020-2025 and APPs 2020/2021, therefore government departments had to revise their APPs. Subsequently, the performance agreements of Members of the Executive were revised taking into account the new fiscal environment.

The Minister of Tourism’s Performance Agreement was submitted to the Presidency on 24 July 2020, as directed by the Department of Planning, Monitoring and Evaluation’s (DPME) Circular to all Ministers, signed by the Minister in the Presidency on 17 July 2020.

The finalisation and signing of the Minister’s Performance Agreement (PA) with the President is dependent upon the completion of DPME’Sevaluation outcome of the Minister’s PA,.

(ii) Once the above process has been concluded, the Minister will enter into an agreement with the Deputy Minister to provide support relating to key responsibility areas in her performance agreement. No PA is signed by the Deputy Minister and the President.

(b) (i) The key performance indicators will be confirmed upon the signing of the Performance Agreement by the Minister and the President.

(ii) Refer to (a) (ii)

23 September 2020 - NW1104

Profile picture: De Freitas, Mr MS

De Freitas, Mr MS to ask the Minister of Tourism

(a) Which training courses, conducted through her department, have been run (i) in the past three financial years and (ii) since 1 April 2020, (b) where were the training courses run, (c) how were students identified, (d) what number of students attended, completed and did not complete each training course, (e) what exams were written in each case, (f) what number of students wrote, passed and failed the exams, (g) where is each course recognised and (h) which of these graduates were employed?

Reply:

a) (i)The department has provided the following training in the past three financial years:

(i) 2017/ 2018 FOOD SAFETY SKILLS PROGRAMME: (1 YEAR LEARNERSHIPtargeting 500 and implement over recruited to manage drop outs).

(a)Capacity Building Programme

b) Where were the training courses run?

(province and district)

(c )How were students Identified?

(d)What number of students attended and completed each training course

(e) what exams were written in each case,

(f) what number of students wrote, passed and failed the exams,

(g) Where is the course recognised ?

(h)which of these graduates were employed?

1. Food Safety Skills

Programme consisting of the following:

  • Hygiene and Food Safety Practices: NQF Level 2
  • Conduct Audits and Optimise Product and Process Quality within a Quality Management System in a Food Processing Environment:
  • Occupational Health & Safety Unit standards

Eastern Cape: 53

  • Buffalo City Metro
  • Nelson Mandela Bay Metro

Provincial Department and Municipalities provide the appointed service provider with learners’ database. Advertisement of the training through local newspaper and municipal offices.

After the 2010 World Cup there were media reports of food poisoning in hotels. Research was conducted by an internal team from the HRD Unit within the Domestic Tourism Branch and report was compiled regarding this matter. The Food Safety programme was identified as a need through this process.

Eastern Cape:38

_____________

Limpopo:

75

____________

Gauteng:

124

_____________

Free State:18

_____________

KwaZuluNatal:94

_____________

Mpumalanga:

69

_____________

North West:

20

Western Cape:38

_____________

Northern Cape:11

Formative and Summative assessment written by the learners and POE and learner logbook submitted for moderation.

Eastern Cape:38 _____________

Limpopo:

75

_____________

Gauteng:

124

_____________

Free State:18

_____________

KwaZuluNatal:94

_____________

Mpumalanga:

69

_____________

North West:

20

Western Cape:38

_____________

Northern Cape:11

CATHSSETA &

Food and Bev SETA

Permanent employment: 133

Graduated: 483

Drop-outs: 90

 

Limpopo: 75

  • Polokwane
  • Waterberg
           
 

Gauteng: 141

  • City of Johannesburg
  • Ekurhuleni
  • City of Tshwane

______________________________

Free State: 25

  • Mangaung
           
 

KwaZulu Natal: 102

  • Ethekwini
           
 

Mpumalanga: 75

  • Mbombela
  • Emalahleni
  • Nkomazi
  • Emakhazeni
  • Bushbuckridge
           
 

North West: 25

  • Ruth SegomotsiMompati
  • Dr Kenneth Kaunda
  • Bojanala Platinum
           
 

Western Cape: 65

  • City of Cape Town,

_____________________________

Northern Cape: 12

Sol Plaatjie

           

2018/2019:HOSPITALITY YOUTH TRAINING PROGRAMME: NATIONAL CERTIFICATE IN FOOD AND BEVERAGE SERVICES: 1 YEAR LEARNERSHIP

(a)Capacity Building Programme

b) Where were the training courses run?

(province and district)

(c )How were students Identified?

d) What number of students attended and completed each training course

(e) what exams were written in each case,

(f) what number of students wrote, passed and failed the exams,

g) Where is the course recognised ?

(h) which of these graduates were employed?

HYTP: Food and Beverage Services 2018/19

600 Youth were enrolled in the Food and Beverage Programme

NW:

  • Dr Kenneth Kaunda DM, Bojanala Platinum DM, NgakaModiriMolema& Dr Ruth SegomotsiMompati

Provincial Departments and Municipalities provide the appointed service provider with learners’ database. Advertisement of the training through local newspaper and municipal offices.

The training programme was identified through the CATHSSETA Sector Skills Plan.

North West Target :200

239 learners enrolled

____________

Limpopo Target: 300

300 learners enrolled

____________

Free State Target :100

106 learners enrolled

Formative and Summative assessment written by the learners and POE and learner logbook submitted for moderation.

NW

203(3 additional learners to mitigate drop outs)

________

Limpopo

281 passed

_____________

Free State

91 passed

15 failed/drop out

CATHSSETA

North West:

Graduated:203

Employed:37

Drop out:36

____________________

Limpopo:

Graduated: 281

Employed: 45

Drop out: 19

___________________

Free State:

Graduated: 91

Employed: 20

Drop out: 15

 

Limpopo:

  • Capricorn, Mopani and Vhembe, Sekhukhune & Waterberg districts.
           
 

Free State:

  • Thabo-Mofutsanyane, Lejweleputswa, & Xhariep
           

(a)Capacity Building Programme

b) Where were the training courses run?

(province and district)

(c )How were students Identified?

d) What number of students attended and completed each training course

(e) what exams were written in each case,

(f) what number of students wrote, passed and failed the exams,

g) Where is the course recognised ?

(h) which of these graduates were employed?

NATIONAL CERTIFICATE IN FAST FOOD SERVICES: 1 Year learnership programme

2018/19

Implementation commenced in 2018

Gauteng: Target 575

  • West Rand,City of Ekurhuleni, Sedibeng (Emfuleni and Lesedi Local Municipalities), City of Tshwane and City of Johannesburg

Provincial Department and Municipalities provide the appointed service provider with learners’ database. Advertisement of the training through local newspaper and municipal offices.

The training programme was identified through the CATHSSETA Sector Skills Plan.

GP:

Enrolled 575

Completed:

_____________

MP:

Enrolled: 350

Completed 296

_____________

EC:

Enrolled 216

Completed:181

____________

WC:800

Cluster1: 400

Still under implementation

Cluster 2: 400

_____________

KZN:

Enrolled: 661

Completed: 610

Formative and Summative assessments, POE and learner logbook completed & submitted for moderation.

Learners complete the 30% practicals at the assigned workplaces and the 70% theory classroom work.

_____________

MP: 296

_____________

EC: 181

_____________

WC

Still under implementation

___________

KZN: 610

CATHSSETA

_________________

MP

Graduated:296

Employed:53

Drop outs:54

____________________

EC

Competent: 181 (No graduations)

Employed: N/A

Drop outs: 32

____________________

WC

Still under implementation

____________________

KZN

Graduation postponed due to COVID 19

 

Mpumalanga: Target:350

  • KwaMhlanga, Witbank, Nkomazi, Badplaas, Ermelo, Bushbuckridge, Mbombela and Lekwa
           
 

Eastern Cape: Target 200 (Addition 16)

  • Buffalo City Municipality, Nelson Mandela Bay Municipality and

OR Tambo District Municipality

           
 

Western Cape: Target 800

  • City of Cape Town, Winelands, Overstrand and West Coast
  • Eden District and Central Karoo District
           
 

Kwa-Zulu Natal:Target 575 (Addition 86)

  • Big 5 Hlabisa Municipality, Jozini-, Mtubatuba-, Umhlabayalingana-, Nongama, Phongola-, Umhlathuze-, Ethekwini-, Umgeni- , Okhamhlamba-, Umtshedzi-, Ray Nkonyeni-, Greater Kokstad& Dr NkosazannaDlamini-Zuma Municipalities
           

2019/2020 (HYP)

(a)Capacity Building Programme

b) Where were the training courses run?

(province and district)

(c )How were students Identified?

(d) What number of students attended and completed each training course

(e) what exams were written in each case,

(f) what number of students wrote, passed and failed the exams,

g) Where is the course recognised ?

(h) which of these graduates were employed?

NATIONAL CERTIFICATE IN FAST FOOD SERVICES

2019/20

Projectscommenced in 2019 and projects are still under implementation.

Limpopo: Target 550

  • Capricorn, Mopani and Vhembe, Sekhukhune & Waterberg districts.

Provincial Department and Municipalities provide the appointed service provider with learners’ database. Advertisement of the training through local newspaper and municipal offices.

LP:

550 attended

___________

NC: 200

___________

North West: 400

FS

250

-Currently amending the SLA to amend the project duration as implementation is delayed due to COVID 19

-Interviews scheduled for November 2020.

Learners complete the 30% practicals at the assigned workplaces and the 70% theory classroom work.

LP

Still under implementation

________

NC

Still under implementation

North West

Still under implementation

FS

Not yet implemented due to COVID 19.

CATHSSETA

LP

Still under implementation

________________

NC

Still under implementation

____________________

North West

Still under implementation

___________________

FS

Not yet implemented due to COVID 19

 

Northern Cape: Target 200

  • Namakwa Local Municipality – Springbok, Ga Segonyana& John TaoloGaetsewe, Kuruman, Sol Plaatje – Kimberly, Umsobomvu – Colesbergand DawidKruiper – Upington
           
 

North West:Target 400

  • Dr Kenneth Kaunda DM, Bojanala Platinum DM, NgakaModiriMolema& Dr Ruth SegomotsiMompati
           
 

Free State: Target 250(Not yet implemented due to COVID 19).

  • Mangaung
  • Thabo-Mofutsanyane,
  • Maloti a Phofung
  • Dihlabeng
           

2020/21 HYTP: National Certificate in Fast Food Services

(a)Capacity Building Programme

(b) Where were the training courses run?

(province and district)

(c )How were students Identified?

(d) What number of students attended and completed each training course

(e) what exams were written in each case,

(f) what number of students wrote, passed and failed the exams,

g) Where is the course recognised ?

(h) which of these graduates were employed?

NATIONAL CERTIFICATE IN FAST FOOD SERVICES

2020/21

Targeting 500 youth in all nine provinces

.

Q1 HYTP implemented utilising e- learning

  • LP: Capricorn, Mopani and Vhembe, Sekhukhune & Waterberg districts.

Finalisation of HYTP in implemented in KZN, WC, NW, GP and MP

Provincial Department and Municipalities provide the appointed service provider with learners’ database. Advertisement of the training through local newspaper and municipal offices.

LP:

550 attended

___________

NC: 200

___________

North West: 400

FS

Not yet implemented due to COVID 19

250

Learners complete the 30% practical’s at the assigned workplaces and the 70% theory classroom work.

LP

Still under implementation

________

NC

Still under implementation

North West

Still under implementation

FS

Not yet implemented due to COVID 19

CATHSSETA

LP

Still under implementation

________________

NC

Still under implementation

____________________

North West

Still under implementation

___________________

FS

Not yet implemented due to COVID 19

2017/2018: WINE SERVICES / SOMMELIER TRAINING PROGRAMME TARGETING 300 UNEMPLOYED YOUTH (May 2017 – April 2018)3 YEAR PROGRAMME

(a)Capacity Building Programme

(b) Where were the training courses run?

(province and district)

(c )How were students Identified?

(d) What number of students attended and completed each training course

(e) what exams were written in each case,

(f) what number of students wrote, passed and failed the exams,

g) Where is the course recognised ?

(h) which of these graduates were employed?

Wine Service /Sommelier Training Commencement (Year 1)

2017/18

KZN- Ethekwini&Umkhanyakude

NC- ZF Mgcawu

WC – Cape Winelands

GP- City of Johannesburg

KZN – Unemployed Tourism & Hospitality Databases

NC – Unemployed database from the Municipality

WC- Unemployed database from the Municipality

GP – Unemployed Tourism & Hospitality Databases

KZN – 100

NC – 20

WC – 150

GP – 30

1)Bar Attendant Skills Programmes

2)Drink Service Skills Programme

3) Sommelier Module one (Wine Level 1)

1)Bar Attendant – 267 Wrote, 267 Passed

2) Drink Service – 247 Wrote

247 Passed

3) Sommelier Module 1 – 281 Wrote

281 Passed

CATHSSETA (Bar Attendant & Drink Services)

Sommelier Academy (Module 1)

This is a 3 year Programme

2018/2019 (May 2018 – April 2019) WINE SERVICES/ SOMMELIER TRAINING: 3 YEAR PROGRAMME

(a)Capacity Building Programme

(b) Where were the training courses run?

(province and district)

(c )How were students Identified?

(d) What number of students attended and completed each training course

(e) what exams were written in each case,

(f) what number of students wrote, passed and failed the exams,

g) Where is the course recognised ?

(h) which of these graduates were employed?

Wine Service/ Sommelier: Training continuation (Year 2)

2018/19

KZN- Ethekwini&Umkhanyakude

NC- ZF Mgcawu

WC – Cape Winelands

GP- City of Johannesburg

KZN – Unemployed Tourism & Hospitality Databases NC – Unemployed database from the Municipality

WC- Unemployed database from the Municipality

GP - –Unemployed Tourism & Hospitality Databases

Enrolled 280

Completed 270

1)Sommelier Module two (Wine Ambassador)

2)SommelierModule 3 (Wine Level 2)

3)Sommelier Module 4 (Wine & Beverage Services)

1) Sommelier Module 2 – 280 Wrote

280 Passed

2) Sommelier Module 3

275 Wrote

275 Passed

3)Sommelier Module 4

270 Wrote

270 Passed

Sommelier Academy (Module 2, 3 and 4)

This is a 3 year Programme

2019/20 (MAY 2019 – APRIL 2020) WINE SERVICE /SOMMELIER TRAINING

(a)Capacity Building Programme

(b) Where were the training courses run?

(province and district)

(c )How were students Identified?

(d) What number of students attended and completed each training course

(e) what exams were written in each case,

(f) what number of students wrote, passed and failed the exams

g) Where is the course recognised ?

(h) which of these graduates were employed?

Wine Service/ Sommelier: Training continuation for 300 target

Year 3:

2019/20

KZN- Ethekwini&Umkhanyakude

WC – Cape Winelands

GP- City of Johannesburg

KZN – Unemployed Tourism & Hospitality Databases of the municipality?

WC- Unemployed database from the Municipality

GP - –Unemployed Tourism & Hospitality Databases

Enrolled: 269

Completed: 242

1)Sommelier Module five (Wine Level 3 International Wines)

2). SommelierModule 6 (SASA Wine Steward)

3) Event Support Assistant, Customer Care, Culture and Nature Site Guide

1). Sommelier Module 5 

2). Sommelier Module 6

3). Cathsseta Skills Programme

(EXAMS STILL IN PROGRESS)

Sommelier Academy

(Module 5)

SASA (South African Sommelier Association) (Module 6)

CATHSSETA (Event Support, CustomerCare, Nature and Culture Site Guide)

40 – Employed and

4 started their own business

NB:

59 dropped out

2020/21 WINE SERVICE /SOMMELIER TRAINING

(a)Capacity Building Programme

(b) Where were the training courses run?

(province and district)

(c )How were students Identified?

(d) What number of students attended and completed each training course

(e) what exams were written in each case,

(f) what number of students wrote, passed and failed the exams

g) Where is the course recognised ?

(h) which of these graduates were employed?

Wine Service/ Sommelier: Training continuation for 300 target-2019/20

Targeting 252 Youth for 2020/21

Q1 Implemented in 3 Provinces GP,KZN and WC

KZN- Ethekwini&Umkhanyakude

WC – Cape Winelands

GP- City of Johannesburg

Q2 Completion of Wine Service training Programme (Sommelier)

Project planning finalised, currently under procurement and commencement in Q4

KZN – Unemployed Tourism & Hospitality Databases of the municipalities

WC- Unemployed database from the District Municipality

GP - –Unemployed Tourism & Hospitality Database of the City of Johannesburg

Enrolled: 269

Completed: 242

1)Sommelier Module five (Wine Level 3 International Wines)

2)SommelierModule 6 (SASA Wine Steward)

3) Event Support Assistant, Customer Care, Culture and Nature Site Guide

1)Sommelier Module 5 

2) Sommelier Module 6

3). Cathsseta Skills Programme

(EXAMS STILL IN PROGRESS)

Sommelier Academy

(Module 5)

SASA(South African Sommelier Association)(Module 6)

CATHSSETA (Event Support, Customer Care, Nature and Culture Site Guide)

40 – Employed and

4 started their own business

NB:

59 dropped out

2017/18 YEAR ONE: NATIONAL YOUTH CHEF TRAINING PROGRAMME: (The programme was implemented for a period of three years)

(a)Capacity Building Programme

(b) Where were the training courses run?

(province and district)

(c )How were students Identified?

(d) What number of students attended and completed each training course

(e) what exams were written in each case,

(f) what number of students wrote, passed and failed the exams,

g) Where is the course recognised ?

(h) which of these graduates were employed?

NYCTP

2017/2018

Targeting 577 trainees was implemented

Certificate – 250

Diploma- 227

Pastry - 100

Limpopo

  • Vhembe Municipality
  • Mogalakwena Municipality
  • Capricorn Municipality
  • Sekhukhune Municipality
  • Greater Tzaneen
  • Thabazimbi Municipality
  • Maruleng Municipality
  • Blouberg Municipality

Mpumalanga

  • City of Mbombela
  • Nkomazi Local Municipality
  • Emakhazeni Local Municipality

Gauteng

  • City of Tshwane
  • City of Johannesburg
  • Merafong Local Municipality
  • Ekhurhuleni Local Municipality
  • Midvaal local Municipality
  • Emfuleni Municipality

North West

  • Mafikeng Local Municipality
  • Bojanala Platinum District
  • Rusternburg Local Municipality
  • JB Marks Municiplaity

Western Cape

  • Cape Town Municipality
  • George Municipality
  • Knysna Local Municipality
  • Overstarnd Municipality
  • Swellendam Municipality

Eastern Cape

  • Nelson Mandela Bay Municipality
  • Buffalo City Municipality

Northern Cape

  • Sol PlaatjieMunicipality

Free State

  • Mangaung Municipality

Kwazulu Natal

  • Ethekwini Municipality
  • Zululand District Municipality
  • Umgungundhlovu Municipality
  • Ray Nkonyeni Local Municipality
  • Uthukela Local Municipality

Advertised:

  • Department of Tourism Media and Website
  • SA Chefs Media

Enrolled – 766

Dropped out - 74

Completed – 692

Certificate graduates -429

Diploma graduates –121

Pastry graduates – 40

  • City & Guilds Food Preparation and Cooking Certificate (8065-01)
  • City & Guilds Food Preparation and Cooking Diploma (8065-02)
  • City & Guilds Food Preparation and Cooking Patisserie (8065-03)

Wrote - 692

Passed – 590

Failed – 99

Absent - 3

City & Guilds Qualification

Recognised Internationally:

London

Africa – including Botswana, Ghana, Kenya, Lesotho, Malawi, Mauritius, Namibia, Nigeria, Seychelles, South Africa, Sudan, Swaziland, Uganda, Zambia, Zimbabwe.

ASEAN and Greater China – including Brunei Darussalam, Burma, China, Hong Kong, Indonesia, Japan, Macau, Malaysia, Mongolia, Myanmar, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam.

Caribbean and the Americas – including Antigua, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman, Grenada, Guyana, Jamaica, Trinidad & Tobago, Turks & Caicos Islands.

India and Nepal

Middle East and North Africa (MENA) – including Afghanistan, Azerbaijan, Bahrain, Egypt, Jordan, Kuwait, Lebanon, Oman, Palestine, Qatar, Russia, Saudi Arabia, Turkey, UAE.

South Asia – including Bangladesh, Pakistan, Sri Lanka.

46 employed as follows:

Diploma - 6

Pastry - 40

2018/2019: YEAR TWO: NATIONAL YOUTH CHEF TRAINING PROGRAMME (Continuation of the programme with certificates and diploma graduates only)

(a)Capacity Building Programme

(b)Where were the training courses run?

(province and district)

(c )How were students Identified?

(d)What number of students attended and completed each training course

(e) what exams were written in each case,

(f) what number of students wrote, passed and failed the exams,

g) Where is the course recognised ?

(h) which of these graduates were employed?

The NYCTP

2018/19

Targeting 477 unemployed youth trainees was implemented

(561 learners enrolled)

Diploma – 250

Pastry- 227

 

No advertisement was released as the students were already in the system and continued to Diploma and Pastry

Diploma Learners – 392

Pastry Learners -169

Completed - 561 learners

  • City & Guilds Food Preparation and Cooking Diploma (8065-02)
  • City & Guilds Food Preparation and Cooking Patisserie (8065-03)

Successful – 536

Failed – 16

Exams Absentees (both levels) - 9

Diploma Passed– 375

Pastry Passed – 161

Diploma Failed – 9

Pastry Failed – 7

City & Guilds Qualification

Recognised Internationally:

Pastry employed -76

2019/20: YEAR THREE: NATIONAL YOUTH CHEF TRAINING PROGRAMME (Continuation of the programme with certificates and diploma graduates

(a)Capacity Building Programme

(b) Where were the training courses run?

(province and district)

(c )How were students Identified?

(c) What number of students attended and completed each training course

(e) what exams were written in each case,

(f) what number of students wrote, passed and failed the exams,

g) Where is the course recognised ?

(h) which of these graduates were employed?

The NYCTP

2019/20

Targeting 250 unemployed youth trainees was implemented

Pastry- 250

All 9 provinces

No advertisement was released as the students were already in the system and were continued to Diploma and Pastry

Still in progress – 368 Pastry learners

Not yet completed

Not yet completed

Exams to be written:

  • City & Guilds Food Preparation and Cooking Patisserie (8065-03)

Not yet completed

City & Guilds Qualification

Recognised Internationally:

Learners to complete the programme in December 2020

2017/2018 Training for Tourist Guides - Upskilling

a)Capacity Building Programme

(b)Where were the training courses run?

(province and district)

(c )How were students Identified?

(d)What number of students attended and completed each training course

(e) what exams were written in each case,

(f) what number of students wrote, passed and failed the exams

(g) Where is the course recognised ?

(h) which of these graduates were employed?

Adventure Guiding (NQF2)

Northern Cape

ZF Mgcawu District

Interviews

12

Adventure Guiding: Hiking (NQF2)

All 12 passed

CATHSSETA

Beneficiaries were new entrants. Subsequent to completion of training and registration, they were able to operate on a freelance basis.

Culture Guiding (NQF2)

Northern Cape

ZF Mgcawu District

Interviews

15

Culture Guiding (NQF2)

10 passed

5 dropped out

CATHSSETA

Beneficiaries were new entrants. Subsequent to completion of training and registration, they were able to operate on a freelance basis.

Culture Guiding (NQF2)

North West

Dr Ruth SegomotsiMompati District

Interviews

10

Culture Guiding (NQF2)

10 passed

CATHSSETA

Beneficiaries were new entrants. Subsequent to completion of training and registration, they were able to operate on a freelance

Adventure Guiding (NQF4)

KwaZulu-Natal

uThukela District

Identified by Ukhahlamba Drakensberg World Heritage Site, Ezemvelo KZN Wildlife

16

Adventure Guiding: Hiking (NQF4)

16 passed

CATHSSETA

Beneficiaries were registered community guides operating on a freelance basis for Ezemvelo KZN Wildlife

Culture Guiding (NQF2) & Customer Service Training

Limpopo

Vhembe District

Identified by Mapungubwe World Heritage Site, SANParks.

8

Culture Guiding (NQF2) and Customer Service

8 passed

CATHSSETA

Beneficiaries were registered tourist guides fully employed by SANParks

2018/2019 Tourist Guides Training and upskilling

(a)Capacity Building Programme

(b) Where were the training courses run?

(province and district)

(c )How were students Identified?

(d) What number of students attended and completed each training course

(e) what exams were written in each case,

(f) what number of students wrote, passed and failed the exams,

(g) Where is the course recognised ?

(h) which of these graduates were employed?

Adventure Guiding (NQF4)

Eastern Cape

O.R.Tambo District

Identified by Eastern Cape Parks & Tourism Agency

20

Adventure Guiding: Hiking (NQF4)

20 passed

CATHSSETA

Beneficiaries were new entrants. Subsequent to completion of training and registration, they were able to operate on a freelance basis.

Nature and Culture Guiding (NQF2)

Limpopo

Waterberg District

Interviews

16

Nature and Culture Guiding (NQF2)

16 passed

CATHSSETA

Beneficiaries were new entrants. Subsequent to completion of training and registration, they were able to operate on a freelance basis.

Nature Guiding (NQF4)

Kwazulu-Natal

Umkhanyakude District

Identified by iSimangaliso Wetland Park Authority

10

Nature Guiding (NQF4)

10 passed

CATHSSETA

Beneficiaries were operating on a freelance basis.

2019/20 TouristGuides Trainingand upskilling

(a)Capacity Building Programme

(b)Where were the training courses run?

(province and district)

(c )How were students Identified?

(d)What number of students attended and completed each training course

(e) what exams were written in each case,

(f) what number of students wrote, passed and failed the exams,

(g) Where is the course recognised ?

(h) which of these graduates were employed?

Mandarin Language Training

HSK Level 1

Beneficiaries were from

  • Western Cape,
  • Gauteng &
  • Eastern Cape

Interviews

20

HSK 1 Equivalent Exam

20 passed

Confucius Institute

( International recognised)

Out of the 20 beneficiaries, two (2) are business owners, 6 are employed and the remaining operating on a freelance basis.

2020/21Tourist GuidesTraining and upskilling

(a)Capacity Building Programme

(b)Where were the training courses run?

(province and district)

(c )How were students Identified?

(d)What number of students attended and completed each training course

(e) what exams were written in each case,

(f) what number of students wrote, passed and failed the exams,

(g) Where is the course recognised ?

(h) which of these graduates were employed?

Mandarin Language Training

HSK Level 1

Beneficiaries are from

  • Limpopo
  • Mpumalanga &
  • KwaZulu-Natal

Interviews

20 students are expected to attend and complete the training

HSK 1 Equivalent Exam will be written

TBC as training will be implemented during Q3 and Q4

Confucius Institute (International recognised

To be determined.

2016/17 EXECUTIVE DEVELOPMENT PROGRAMME FOR WOMEN IN TOURISM

(a)Capacity Building Programme

  1. Where were the training courses run?

(province and district)

(c )How were students Identified?

(d)What number of students attended and completed each training course

(e) what exams were written in each case,

(f) what number of students wrote, passed and failed the exams,

(g) Where is the course recognised ?

(h) which of these graduates were employed?

EDP Training

2017

Training was open for all 9 provinces.

Selected learners came from KZN, Gauteng, Western Cape, NW

Request for nominations were sent to employers through associations of all the tourism value chain

20 attended

Assignments and POE’s were submitted in 2 semesters which are June and Dec

19 wrote exams as 1 student passed during the programme

16 graduated

This programme is NQF level 8 aligned

This programme is for employed women

A branch manager for Avis Car Rental in Menlyn (Pretoria). Promoted to an Area Manager overseeing 7 Avis Car Rental branches in Limpopo,

Operations Department, to Operations Duty Manager at Sun Times Square (Sun International)

Rooms Divisions Manager at Protea Hotel Fire and Ice! Melrose Arch to General Manager at Protea Hotel Karridene

2018 EXECUTIVE DEVELOPMENT PROGRAMME FOR WOMEN IN TOURISM

(a)Capacity Building Programme

(b) Where were the training courses run?

(province and district)

(c )How were students Identified?

(d)What number of students attended and completed each training course

(e) what exams were written in each case,

(f) what number of students wrote, passed and failed the exams,

(g) Where is the course recognised ?

(h) which of these graduates were employed?

EDP Training

2018

Training was open for all 9 provinces.

Selected learners came fromGauteng,Western Cape,North West,Mpumalanga,Kwa – Zulu Natal,Eastern Cape

Request for nominations were sent to employers through associations of all the tourism value chain

40 attended

Assignments and POE’s were submitted in 2 semesters which are June and Dec

40 wrote exams

32 graduated

This programme is NQF level 8 aligned

This programme is for employed women

Assistant General Manager: City Lode Hotel Groups to General Manager: Road Lodge Kimberly

Deputy Manager: Bidvest Prestige to General Manager Regional (North West Hospitality Region): Bidvest Prestige

Branch Manager: Illios Travel to Head of Operations: Illios Travel Head Office Johannesburg

Assistant General Manager: City Lodge Hotel Group to Senior Assistant General Manager: Town Lodge Greyston, Sandton

Assistant front office manager: Hilton Cape Town to Guest Relation Manager – Hilton Worldwide Luxury Brand Dubai

2019 EXECUTIVE DEVELOPMENT PROGRAMME FOR WOMEN IN TOURISM

(a)Capacity Building Programme

(b) Where were the training courses run?

(province and district)

(c )How were students Identified?

(d)What number of students attended and completed each training course

(e) what exams were written in each case,

(f) what number of students wrote, passed and failed the exams,

(g) Where is the course recognised ?

(h) which of these graduates were employed?

EDP Training

2019/20

Training was open for all 9 provinces.

Selected learners came from Gauteng, KZN, EC, NW, Limpopo

Request for nominations were sent to employers through associations of all the tourism value chain

20 attended

Assignments and POE’s were submitted in 2 semesters which are June and Dec

20 wrote exams

12 graduated

( 3 dropped out due to ill health, the other 5 have modules outstanding, hence only 12 was eligible to graduate)

This programme is NQF level 8 aligned

This programme is for employed women

2020 EXECUTIVE DEVELOPMENT PROGRAMME FOR WOMEN IN TOURISM

(a)Capacity Building Programme

(b) Where were the training courses run?

(province and district)

(c )How were students Identified?

(d)What number of students attended and completed each training course

(e) what exams were written in each case,

(f) what number of students wrote, passed and failed the exams,

(g) Where is the course recognised ?

(h) which of these graduates were employed?

EDP Training

2020

20 black women enrolled in executive Development Programme for WiT

Training has not commence however it will be conducted in Gauteng

Request for nominations were sent to employers through associations of all the tourism value chain

The intake for 2020/21 commencement date was postponed from July 2020 to January 2021 due to the

COVID-19 pandemic. The selection process for 20 candidates is still in progress.

NA

Assignments and POE’s were submitted in 2 semesters which are June and Dec

NA

This programme is NQF level 8 aligned

This programme is for employed women

21 September 2020 - NW2147

Profile picture: De Freitas, Mr MS

De Freitas, Mr MS to ask the Minister of Tourism

What (a) steps has her department taken to ensure accessibility of tourism sites in the past three financial years to date, (b) are the details of the success achieved in this regard, (c) are the details of how accessibility of tourism sites is measured, (d) are the details of the road infrastructure that was (i) developed, (ii) upgraded and (iii) maintained in the past three financial years to date and (e) are the additional tourism offers that have been added in this regard in each instance?

Reply:

Various role players contribute to tourism. Tourism will always benefit from any maintenances, upgrades or new developments to any infrastructure.

Road infrastructure is not the competency of the Department of Tourism nor does the department keep the requested information pertaining to the road infrastructure of the country.The Honourable member may refer the question to the Minister of Transport.

(a) to (e) Not applicable.

21 September 2020 - NW2148

Profile picture: De Freitas, Mr MS

De Freitas, Mr MS to ask the Minister of Tourism

What (a) are the details of any organisation that has been supported by her department in the past three financial years to date, (b) is the nature of the support provided to each organisation, (c) is the total amount of monetary support given to each organisation, (d)(i) are the details of the criteria used to decide which organisation to support and (ii) are the reasons that the specified organisations were supported, (e) outcomes (i) were expected from the organisations respectively in each instance and (ii) did each organisation deliver in each case, (f) monitoring mechanisms are in place to monitor outcomes and expenditure and (g) criteria were used to categorise outcomes as successes and/or failures?

Reply:

The Department does not provide support to organisations.

(a) to (g) not applicable

10 September 2020 - NW2149

Profile picture: De Freitas, Mr MS

De Freitas, Mr MS to ask the Minister of Tourism

(a) What (i) are the names of the persons who have been recently appointed onto the SA Tourism (SAT) Board, (ii) criteria were used in their appointment and (iii) expertise will each of the new members bring to SAT and (b) on what date (i) was each member officially appointed onto the Board and (ii) will their term of office come to an end in each case?

Reply:

(a)

(i) What are the names of the persons who have been recently appointed onto the SA Tourism (SAT)

Board.

(ii) What criteria that were used in their appointment.

(iii) What expertise will each of the new members bring to SAT.

1. Mr Siyabonga Dube

Board members are appointed on the basis of their knowledge, experience or qualifications

relating to the functions of the

Governance, public sector

finance and auditing

2. Advocate Monjakunyane

Gumbi

 

Legal and Leadership

2149 (NW2714E)

(i) What are the names of the persons who have been recently appointed onto the SA Tourism (SAT)

Board.

(ii) What criteria that were used in their appointment.

(iii) What expertise will each of the new members bring to SAT.

3. Ms. Gloria Serobe

Board. The combined individual skills and expertise contribute to the effective functioning of the Board as an entity, as decisions are taken collectively.

Leadership, Governance and

Finance

4. Mr. Mduduzi Zakwe

 

Audit and information

technology

5. Ms. Zola Baba Tshefu

 

Tourism and public sector

governance

(b)

(i) On what date was each member officially

appointed onto the Board.

(ii) On what date will their term of office come to

an end in each case?

1. Mr Siyabonga Dube

11 August 2019

31 May 2021

2. Advocate Monjakunyane Gumbi

29 April 2020

31 May 2021

3. Ms. Gloria Serobe

29 April 2020

31 May 2021

4. Mr. Mduduzi Zakwe

May 2020

31 May 2021

5. Ms. Zola Baba Tshefu

11 August 2019

31 May 2021

2149 (NW2714E) Page 2

07 September 2020 - NW1780

Profile picture: De Freitas, Mr MS

De Freitas, Mr MS to ask the Minister of Tourism

With reference to her reply to question 842 on 28 May 2020, what (a) are the names of the senior and middle management departmental officials who serve on the committee and what is each person’s department, directorate and designation, (b) are the roles and responsibilities of the committee and its members, (c) are the instances when applications are rejected and the reasons for rejecting the application in each case, (d) deadline has been set for the completion of adjudications, (e) are the deadlines for completion and submission of the adjudication report to the Accounting Officer and (f) is the date for the conclusion of the work of the committee and the Tourism Relief Fund?

Reply:

a) Department’s officials who served as members of the Committees were appointed from amongst the ranks of Senior Management Services in the following Chief Directorates within the Department:

  • Tourism Incentive Programme
  • Destination Planning and Investment Coordination
  • Strategy and Systems
  • Tourism Visitor Services

The Department will consider a request to reveal the names of the officials and any other information that may results in revealing their names, when such a request is made in accordance with the law that govern access to personal information.

b) The members of the Adjudication Committee considered evaluation recommendations and adjudicated applications based on the criteria and requirements set for funding.

c) Applications that did not meet the requirements and qualification criteria set. Some applicants could not benefit from the TRF because the available money was finished after paying 4000 businesses at R50,000 per business amounting to the Fund’s total of R200 million.

d) There was no date set for the completion of the adjudication process. The process was meant to be completed when adjudication responsibilities were concluded.

e) Adjudication outcome is final and report to Accounting Officer is for information. There was no date set for the completion and submission of the adjudication report to the Accounting Officer. Thereport was to be submitted to the Accounting Officer upon the conclusion of the adjudication process.

f) There was no date set for the conclusion of the work of the committees. The work of the committees/structures ended when their responsibilities were discharged.

07 September 2020 - NW1781

Profile picture: De Freitas, Mr MS

De Freitas, Mr MS to ask the Minister of Tourism

(a) What total number of meetings has the SA Tourism Board held (i) in each month in each of the past three financial years and (ii) since 1 April 2020, (b) which board members attended meetings in each month respectively, (c) what was the duration of each meeting and (d) what total amount of hours did each member attend each meeting in each specified month?

Reply:

(a) What total number of meetings has the SA Tourism Board held

(i) in each month in each of the past three financial

2017-2018 The SAT Board had in total 5 meetings (Please refer to Page 65 of the 2017-2018 SA Tourism Annual Report for more detail ). Please refer to the following link for electronic copy:https://live.southafrica.net/media/234722/sat-annual-report-final.pdf?downloadId=275971

 

2018-2019The SAT Board had in total 11 meetings (Please refer to Page 86 of the 2018-2019 SA Tourism Annual Report). Please refer to the following link for electronic copy: https://live.southafrica.net/media/276590/sa-tourism-annual-report-v11_web.pdf

2019-2020

Month

(a) Total number of meetings

(b) Which board members attended meetings in each month respectively

(c) Duration of each meeting

(d) What total amount of hours did each member attend each meeting in each specified month

April

Two meetings were scheduled

10 April 2019 (Special Board meeting with Minister)

Attendees (seven members):

Ms. Pamela Yako, Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Mr. Enver Duminy, Ms. Kate Rivett-Carnac, Ms. Nomzamo Bhengu

Apologies (six members) :

Dr. Tanya Abrahamse,Ms.Ms. Lindiwe Sangweni-Siddo, Mr. Mohammed Baba, Mr. David Frost, Ms. Dawn Robertson,Dr. Yacoob Abba Omar

Two hours

The seven board members present attended the full two hours of the board meeting

 

23 April 2019

Attendees (eight members):

Ms. Pamela Yako, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Nomzamo Bhengu, Ms. Ms. Lindiwe Sangweni-Siddo, Mr. Mohammed Baba, Mr. David Frost

Apologies (five members) :

Dr. Tanya Abrahamse, Mr. Ravi Nadasen, Mr. Enver Duminy, Dr. Yacoob Abba Omar, Ms. Dawn Robertson

Four hours

The eight board members present attended the full four hours of the board meeting

May

Two meetings were scheduled

3 May 2019 (Indaba)

Attendees (twelve members):

Ms. Pamela Yako, Dr. Tanya Abrahamse, Mr. Ravi Nadasen, Mr. Thebe Ikalafeng,Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms.Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Mohammed Baba, Mr. David Frost, Dr. Yacoob Abba Omar, Ms. Dawn Robertson

Apologies (one member) :

Mr. Enver Duminy

Two hours

The twelve board members present attended the full two hours of the board meeting

 

30 May 2019

Attendees (nine members):

Ms. Pamela Yako, Dr. Tanya Abrahamse, Mr. Ravi Nadasen, Mr. Thebe Ikalafeng,Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Michelle Constant, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu

Apologies (four members):

Dr. Yacoob Abba Omar, Ms. Dawn Robertson, Mr. Mohammed Baba, Mr. David Frost

Five hours

The nine board members present attended the full five hours of the board meeting

June

One meeting scheduled

26 June 2019 (Special Board meeting with Minister)

Attendees (ten members)

Ms. Pamela Yako, Dr. Tanya Abrahamse, Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Mohammed Baba, Mr. David Frost, Ms. Dawn Robertson

Apologies (three members) :

Mr. Enver Duminy, Ms. Michelle Constant, Dr. Yacoob Abba Omar

Three hours

The ten board members present attended the full three hours of the board meeting

July

Two meetings were scheduled

3 July 2019 (Special Board meeting)

Attendees (eleven members):

Ms. Pamela Yako, Dr. Tanya Abrahamse, Mr. Thebe Ikalafeng,

Mr. Ravi Nadasen, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, , Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Ms. Dawn Robertson, Mr. Enver Duminy, Dr. Yacoob Abba Omar

Apologies (one member):

Mr. David Frost

Resignation (one member) :

Mr. Mohammed Baba

Five hours

The eleven board members present attended the full five hours of the board meeting

 

30 July 2019 (Special Board meeting)

Attendees (nine members)

Ms. Pamela Yako, Dr. Tanya Abrahamse, Mr. Ravi Nadasen, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Dawn Robertson, Mr. Enver Duminy, Dr. Yacoob Abba Omar

Apologies (two members) :

Mr. Thebe Ikalafeng, Ms. Nomzamo Bhengu

Resignation (one member) : Mr. David Frost

Three hours

The nine board members present attended the full three hours of the board meeting

August

One meeting (two-day lekgotla) was scheduled

16-17 August 2019 (Board Lekgotla)

Attendees (twelve members)

Ms. Pamela Yako, Dr. Tanya Abrahamse, Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Enver Duminy, Dr. Yacoob Abba Omar, Mr. Siyabonga Dube, Ms. Zola Tshefu

Apologies (one member) :

Ms. Dawn Robertson

New Appointments (two members):

Mr. Siyabonga Dube, Ms. Zola Tshefu

Two days

The nine board members present attended the full two days of the board lekgotla

September No meeting held

October

Two meetings were scheduled

4 October 2019

Attendees (ten members)

Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Enver Duminy, Ms. Dawn Robertson, Mr. Siyabonga Dube, Ms. Ms. Zola Tshefu

Apologies (one member) :

Dr. Yacoob Abba Omar

Resignations (two members):

Ms. Pamela Yako, Dr. Tanya Abrahamse

Five hours

The ten board members present attended the full three hours of the board meeting

 

28 October 2019

Attendees (eleven members)

Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Enver Duminy, Ms. Dawn Robertson, Dr. Yacoob Abba Omar, Mr. Siyabonga Dube, Ms. Zola Tshefu

Apologies :

None

Five hours

The eleven board members present attended the full five hours of the board meeting

November

One meeting was scheduled

28 November 2019

Attendees (nine members)

Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Enver Duminy, Mr. Siyabonga Dube, Ms. Zola Tshefu

Apologies (two members) :

Dr. Yacoob Abba Omar, Ms. Dawn Robertson

Five hours

The nine board members present attended the full five hours of the board meeting

December No meeting held

January

One meeting was scheduled

30 January 2020

Attendees (ten members):

Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Michelle Constant, Ms. Kate Rivett-Carnac, Ms. Lindiwe Sangweni-Siddo, Ms. Nomzamo Bhengu, Mr. Enver Duminy, Mr. Siyabonga Dube, Ms. Zola Tshefu, Ms. Dawn Robertson

Apologies (one member) :

Dr. Yacoob Abba Omar

Six hours

The ten board members present attended the full six hours of the board meeting

February

Four meetings were scheduled

6 February 2020 (Special Board meeting)

Attendees (seven members):

Mr. Ravi Nadasen, Mr. Thebe Ikalafeng, Ms. Kate Rivett-Carnac, Ms. Nomzamo Bhengu, Mr. Enver Duminy, Mr. Siyabonga Dube, Ms. Dawn Robertson

Apologies (four members):

Dr. Yacoob Abba Omar, Ms. Michelle Constant, Ms. Lindiwe Sangweni-Siddo, Ms. Zola Tshefu

Three hours

The seven board members present attended the full three hours of the board meeting

The seven board members present attended the full six hours of the board meeting

 

18 February 2020 (Board Risk Assessment)

Attendees (seven members):

Mr. Ravi Nadasen, Ms. Kate Rivett-Carnac, Dr. Yacoob Abba OmarMr. Siyabonga Dube, Ms. Michelle Constant, Ms. Lindiwe Sangweni-Siddo, Ms. Zola Tshefu

Apologies (four members):

Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson

Ms. Nomzamo Bhengu

Six hours

 
 

27 February 2020 (Special Board meeting with Minister)

Attendees (four members)

Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Ms. Lindiwe Sangweni-Siddo,

Apologies (six members):

Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson

Ms. Nomzamo Bhengu ,Ms. Kate Rivett-Carnac, Dr. Yacoob Abba Omar, Ms. Zola Tshefu

Two hours

The four board members present attended the full two hours of the board meeting

 

28 February 2020 (Special Board)

Attendees (nine members):

Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Nomzamo Bhengu ,Ms. Kate Rivett-Carnac, Ms. Zola Tshefu

Apologies (two members) :

Dr. Yacoob Abba Omar, Ms. Lindiwe Sangweni-Siddo

Four hours

The nine board members present attended the full four hours of the board meeting

March

Two meetings were scheduled

27 March 2020

Attendees (ten members):

Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Dr. Yacoob Abba Omar, Ms.Lindiwe Sangweni-Siddo, Ms. Zola Tshefu

Apologies (one member):

Ms. Nomzamo Bhengu

Three hours

The ten board members present attended the full three hours of the board meeting

 

31 March 2020

Attendees (ten members):

Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Dr. Yacoob Abba Omar, Ms.Lindiwe Sangweni-Siddo, Ms. Zola Tshefu

Apologies (one member):

Ms. Nomzamo Bhengu

One and half hour

The ten board members present attended the full three hours of the board meeting

(ii) And since 1 April 20202020-2021

Month

(a) Total number of meetings

(b) Which board members attended meetings in each month respectively

(c) Duration of each meeting

(d) What total amount of hours did each member attend each meeting in each specified month

April

Six meetings were scheduled

15 April 2020

Attendees (ten members):

Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Dr. Yacoob Abba Omar,Ms. Lindiwe Sangweni-Siddo, Ms. Zola Tshefu

Apologies (one members):

Ms. Nomzamo Bhengu

Twohours

The ten board members present attended the full two hours of the board meeting

 

20 April 2020 (Special Board meeting)

Attendees (ten members):

Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Dr. Yacoob Abba Omar,Ms. Lindiwe Sangweni-Siddo, Ms. Zola Tshefu

Apologies (one member):

Ms. Nomzamo Bhengu

Twohours

The ten board members present attended the full two hours of the board meeting

 

21 April 2020 (Special Board meeting with Minister)

Attendees (eleven members):

Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Dr. Yacoob Abba Omar, Ms. Lindiwe Sangweni-Siddo, Ms. Zola Tshefu, Ms. Nomzamo Bhengu

Apologies :

None

One hour

The eleven board members present attended the full one hour of the board meeting

 

24 April 2020 (Special Board meeting)

Attendees (nine members):

Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Michelle Constant, Mr. Thebe Ikalafeng, Mr. Enver Duminy, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac, Ms.Lindiwe Sangweni-Siddo, Ms. Zola Tshefu

Apologies (two members):

Ms. Nomzamo Bhengu, Dr. Yacoob Abba Omar

Two hours

The nine board members present attended the full two hours of the board meeting

 

28 April 2020 (Special Board meeting)

Attendees (seven members):

Mr. Ravi Nadasen, Mr. Siyabonga Dube, Mr. Thebe Ikalafeng, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms.Lindiwe Sangweni-Siddo, Ms. Zola Tshefu

Apologies (four members):

Ms. Nomzamo Bhengu, Ms. Michelle Constant, Dr. Yacoob Abba Omar, Mr. Enver Duminy

Two hours

The seven board members present attended the full two hours of the board meeting

 

30 April 2020

Attendees (ten members):

Mr. Ravi Nadasen, Mr. Siyabonga Dube, Mr. Thebe Ikalafeng,Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms.Lindiwe Sangweni-Siddo, Ms. Michelle Constant, Dr. Yacoob Abba Omar, Mr. Enver Duminy, Ms. Zola Tshefu

Apologies (one member):

Ms. Nomzamo Bhengu

Six hours

The ten board members present attended the full six hours of the board meeting

May

Five meetings were scheduled

5 May 2020

Attendees (eleven members):

Mr. Ravi Nadasen, Mr. Siyabonga Dube, Mr. Thebe Ikalafeng,Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms.Lindiwe Sangweni-Siddo, Mr. Enver Duminy , Ms. Michelle Constant, Ms. Zola Tshefu,Adv. Mojanku Gumbi, Ms. Gloria Serobe

Apologies (one member):

Ms. Nomzamo Bhengu

Resignation:

Dr. Yacoob Abba Omar

New Appointments:

Adv. Mojanku Gumbi and Ms. Gloria Serobe

Onehour

The eleven board members present attended the full one hour of the board meeting

 

7 May 2020

Attendees (ten members):

Mr. Ravi Nadasen, Mr. Siyabonga Dube, Mr. Thebe Ikalafeng, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms. Lindiwe Sangweni-Siddo, Ms. Michelle Constant, Ms. Zola Tshefu,Adv. Mojanku Gumbi, Ms. Gloria Serobe

Apologies (two members) :

Ms. Nomzamo Bhengu, Mr. Enver Duminy

One hour

The ten board members present attended the full one hour of the board meeting

 

14 May 2020 (Special Board meeting with Minister

Attendees (eleven members):

Mr. Ravi Nadasen, Mr. Siyabonga Dube, Mr. Thebe Ikalafeng,Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms. Lindiwe Sangweni-Siddo, Ms. Michelle Constant, Mr. Enver Duminy, Adv. Mojanku Gumbi, Ms. Gloria Serobe, Ms. Zola Tshefu

Apologies :

Ms. Nomzamo Bhengu

Twohours

The eleven board members present attended the full two hour of the board meeting

 

18 May 2020 (Special Board meeting)

Attendees (nine members):

Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms. Lindiwe Sangweni-Siddo, Mr. Enver Duminy, Adv. Mojanku Gumbi, Ms. Gloria Serobe, Ms. Zola Tshefu

Apologies (three members):

Ms. Nomzamo Bhengu, Mr. Thebe Ikalafeng, Ms. Michelle Constant

One hour

The nine board members present attended the full one hour of the board meeting

 

27 May 2020 (Special Board meeting)

Attendees (ten members):

Mr. Ravi Nadasen, Mr. Siyabonga Dube, ,Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms.Lindiwe Sangweni-Siddo,Mr. Enver Duminy, Adv. Mojanku Gumbi, Ms. Gloria Serobe, Ms. Zola Tshefu, Mr. Thebe Ikalafeng, Ms. Michelle Constant

Apologies :

Ms. Nomzamo Bhengu

One hour

The ten board members present attended the full one hour of the board meeting

June

One meeting scheduled

26 June 2020 (Board Induction)

Attendees (thirteen members):

Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms.Lindiwe Sangweni-Siddo,Mr. Enver Duminy, Adv. Mojanku Gumbi, Ms. Gloria Serobe, Ms. Zola Tshefu, Mr. Thebe Ikalafeng, Ms. Michelle Constant,Ms. Nomzamo Bhengu, Mr.Mduduzi Zakwe

Apologies:

None

New Appointment (one member):

Mr. Mduduzi Zakwe

Six hours

The thirteen board members present attended the full six hours of the board meeting

July

Two meetings scheduled

8 July 2020 (Board meeting with Minister)

Attendees (twelve members):

Mr. Siyabonga Dube, Adv. Mojanku Gumbi, Mr. Ravi Nadasen,Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms. Lindiwe Sangweni-Siddo,Mr. Enver Duminy, Ms.Gloria Serobe, Ms. Zola Tshefu, Mr. Thebe Ikalafeng, Ms. Michelle Constant,Mr.Mduduzi Zakwe

Apologies (one members):

Ms. Nomzamo Bhengu

One hour

The twelve board members present attended the full one hour of the board meeting

 

30 July 2020

Attendees (twelve members):

Mr. Ravi Nadasen, Mr. Siyabonga Dube, Ms. Dawn Robertson, Ms. Kate Rivett-Carnac,Ms.Lindiwe Sangweni-Siddo,Mr. Enver Duminy, Adv. Mojanku Gumbi, Ms.Gloria Serobe, Ms. Zola Tshefu, Mr. Thebe Ikalafeng, Ms. Michelle Constant,Mduduzi Zakwe

Apologies (one member):

Ms. Nomzamo Bhengu

Six hours

The twelve board members present attended the full six hours of the board meeting

07 September 2020 - NW1912

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De Freitas, Mr MS to ask the Minister of Tourism

(1)Whether, with reference to her reply to question 1233 on 28 October 2019, any Memorandum of Understanding (MOU) or Memorandum of Agreement (MOA) has been signed with the relevant authorities in each province in the past three financial years; if so, (2) what are the details of (a) all the persons with whom each specified MOU and MOA was signed respectively and (b) the date on which each MOU and MOA was signed; (3) what are the details of the (a) procedures that have been put in place to ensure that the terms of the memoranda are adhered to and (b) timelines and deadlines that have been set for each memorandum?

Reply:

1. The Department of Tourism has signed Memoranda of Understanding and Agreements (MOU and MOA) with the relevantManagement Authorities of the UNESCO World Heritage Sites in each province, to unlock the potential and competitiveness of tourism in these World Heritage Sites (WHSs). Between 2017/18to 2019/20 financial years the Department has signed MOUs and Agreements with Management Authorities of the following state institutions:Robben Island Museum (WC), Cradle of Humankind (GP), iSimangaliso Wetland Park (KZN), Maloti Drakensberg Transfrontier Park (KZN), Mapungubwe Cultural Landscape (LP), Khomani Cultural Landscape (Kgalagadi Transfrontier Park - NC), Barberton Makhonjwa Mountains(MP), Richtersveld Cultural Landscape (NC), Cape Floral Region (WC & EC) and Vredefort Dome (FS).

(2) The signed MOUs and Agreements clearly outline delegation of authority and powers, roles and responsibilities of each party, governance and institutional arrangements, to support and guide project implementation. The MOUs are signed by the delegated authority in the respective institutions.

(3) (a) and (b) In line with the above response, the signed MOUs and Agreements delineate roles and responsibilities of each party including setting up Project Steering Committees (PSC) to oversee the management of the projects and adherence to contractual obligations including project duration and timeframes for delivery. Most importantly the the PSC provides consistent support and monitor progress throughout the implementation phases of the project/s.

 

07 September 2020 - NW1911

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De Freitas, Mr MS to ask the Minister of Tourism

With reference to her reply to question 423 on 30 April 2020, what is the set deadline for her to receive the final report on the SA Tourism Board Assessment Reviews?

Reply:

The South African Board Assessment Reviews were received on 13 May 2020.

 

07 September 2020 - NW1704

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De Freitas, Mr MS to ask the Minister of Tourism

With reference to her reply to question 847 on 28 May 2020, what (a) process is being followed, (b) are the timelines and deadlines for each step of the process and (c)(i) is the name of the person(s) responsible for each step of the process and (ii) is each person’s (aa) responsibility and (bb) mandate in each step of the process?

Reply:

a) The process entails verification, evaluation, adjudication or approval of the application and verification of banking details in the department to payment through South African Tourism.

b) There was no deadline set for the steps of the process, however eachstep flows into the next and each day production progresses to the next step the following day.

c) (i) and (ii) (aa) and (bb)

Various departmental functionaries within the department under leadership DDG: Tourism Sector Support Services were responsible for provision of theICT system support, verification of applications for completeness, adjudication/approval of successful applications, and verification of banking details by the CFO’s office. Evaluation was independently conducted through external assist. Payment were processed through South African Tourism.Personnel information regarding individuals in the committee may be accessed through following procedures in relation to access to personal information.

07 September 2020 - NW1353

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De Freitas, Mr MS to ask the Minister of Tourism

Whether the implementation of the Tourism Equity Fund, to which the President of the Republic of South Africa, Mr M C Ramaphosa, referred to in the State of the Nation Address on 13 February 2020, will be unfrozen post Covid-19; if not, what (a) other support mechanisms does her department have to help the sector get back on its feet and (b) are the (i) time frames, (ii) timelines and (iii) deadlines in this regard?

Reply:

The implementation of the TEF was impacted upon by the reprioritisation of government’s budget and has had to be temporarilyput on hold. Given the significance of the Fund in relation to the transformation of the tourism sector, its implementation will continue going forward.

(a) and (b) The implementation of the Tourism Equity Fund is continuing.

31 August 2020 - NW1705

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De Freitas, Mr MS to ask the Minister of Tourism

With reference to her reply to question 840 on 28 May 2020, what (a)(i) are the names of the persons who attended the specified meeting and (ii) organisations do they represent and (b)(i) steps have been taken with the aim of meeting the agreed resolutions as at the latest specified date and (ii) on what date has each of the steps been taken?

Reply:

a) (i)This is personal information and cannot be released without consent of the individuals concerned.

(ii) The organisations who were present at the meeting, are listed as follow:

  • Airlines Association of Southern Africa (AASA)
  • Association of Southern Africa Travel Agents (ASATA)
  • Aviation Coordination Services
  • Bay of Grace Tours
  • BBEE Charter Council
  • Blue Train
  • Board of Airline Representatives (BARSA)
  • Cape Town & Western Cape Convention Bureau
  • Century City Conference Centre and Hotel
  • City Lodge
  • CTICC
  • Cullinan Holdings
  • Durban Convention Bureau
  • Durban ICC
  • Ephraim Mogale Tourism Association
  • Federated Hospitality Association Of Southern Africa (FEDHASA)
  • Fly Fofa
  • Free State GLA
  • International Air Transport Association (IATA)
  • Johannesburg Convention Bureau
  • Karibu Leisure Resort
  • Limpopo Tourism
  • Restaurant Association of South Africa (RASA)
  • Ritsako Game Lodge
  • Rovos Rail
  • Royal African Discoveries
  • SA Airlink
  • SA Magic (China)
  • Sakhumzi Vilakazi Street
  • Sandstone Estates
  • Sandton Convention Centre
  • SANParks
  • South African Tourism
  • Southern Africa Tourism Services Association (SATSA)
  • Southern African Association for the Conference Industry (SAACI)
  • Southern African Vehicle Rental and Leasing Association (SAVRALA)
  • Sun International
  • Thebe Investment Corporation
  • Tourism Business Council of South Africa (TBCSA)
  • Tourism Marketing South Africa (TOMSA)
  • Tourvest
  • Tshwane Convention Bureau
  • Tsogo Sun
  • Wonder Steam Train (Pty) Ltd

b) (i)What steps have been taken with the aim of meeting the agreed resolutions as at the latest specified date?

As reflected in the response to National Assembly Question 840, submitted on 28 May 2020, the meeting that took place on 09 March 2020agreed that the spread of the pandemic in South Africa was still in its early stages, however, the Minister of Tourism committed to the following:

  • To engage National Treasury to assist businesses in distress to access the employment incentives that have been put in place.
  • To negotiate with various meetingsand events owners to postpone to futuredates based on scenarios so that weminimise cancellations.
  • To further engage with the Minister of Labour andEmployment who has agreed to look atrelief measures for those registered withthe UIF.

Subsequently, the Department of Tourism has embarked on a range of activities to support the Tourism Sector in dealing with the effects of COVID-19. Interventions by the Department of Tourism include amongst others:

  • The establishment of the Tourism Relief Fund (TRF)
  • Engagement with the Minister of Labour and Employment to develop relief measures for those tourism companies registered with the UIF.
  • The compilation of a list of accommodation facilities, i.e. public, community and privately owned, that can be utilised as quarantine facilities.
  • Working with DIRCO in the repatriation of foreign tourists;
  • The readjustment of the Department’s budget to support the Tourism recovery plan; and
  • The development of the Tourism Sector Recovery Plan.

ii) On what date has each of the steps been taken?

  • The establishment of the Tourism Relief Fund (TRF)

Applications for the Tourism Relief Fund opened on 07 April and closed on 31 May 2020. The budget of the department was readjusted asof March 2020 to accommodate the Tourism Relief Fund at R200 million.

  • Engagement with The Minister of Labour and Employment regarding UIF

Mechanisms for the facilitation of claims for tourism business was established between TBCSA and the UIF.

  • Quarantine facilities

Since the implementation of Level 5, of the Risk Adjusted strategy, accommodation facilities were identified to be used as quarantine sites.

  • Repatriation of tourists

Since Level 5 of the Risk Adjusted Strategy, tourists were repatriated

  • The development of the Tourism Sector Recovery Plan

The Tourism Sector Recovery Plan was developed through intensive consultations and was published for public comments on 1 August 2020.

  • Engagement with events and meeting owners

Engagements were held with meetings and events ownersto appraise them about the situation and the need to explore mitigations to minimize loses.

31 August 2020 - NW1703

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De Freitas, Mr MS to ask the Minister of Tourism

With reference to her reply to question 1032 on 8 June 2020, what (a)(i) infrastructure and (ii) facilities have been provided to the Registrar of Tourist Guides since her appointment, (b) is the value of each infrastructure item and facility in each case respectively and (c) were the reasons for the supplying of the infrastructure and facilities in each case?

Reply:

a) (i) and (ii) It should be a matter of common understanding that any functionary of government should be provided with the necessary equipment to do their duties and the National Tourist Guide Registrar is therefor no exception.

(b)The Departmentprovides reasonable accommodation and facilities to all its employees in accordance with the guidingpolicies whichequally apply to the National Registrar of Tourist Guides.

(c )To enable the National Registrar to perform her functions both as an official of the Department and as the National Tourist Guide Registrar, facilities were provided in line with her core responsibilities.

25 August 2020 - NW1168

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De Freitas, Mr MS to ask the Minister of Tourism

With reference to tour offices of the Republic in countries worldwide, (a) what total number of tour offices does her department have in each country, (b) on what date was each office opened, (c) what are the monthly costs of each office, (d) what is the mandate of each office, (e) what (i) was the output of each office in the 2016-17, 2017-18 and 2018-19 financial years and (ii) for the remainder of this financial year, (f) how is each office monitored and (g) to whom does each office report?

Reply:

a) South African Tourism has offices in 10countries globally operating as regional hubs and servicing key source markets.

b) On what date was each office opened?

AFRICA

AMERICAS

EUROPE

ASIA

AUSTRALASIA

Nigeria

US

Germany

UK

France

Netherlands

India

China

Japan

Australia

2014

1984

1960

1989

1993

1983

2004

2014

1978

2000

c) What are the monthly costs of each office?

AFRICA

AMERICAS

EUROPE

ASIA

AUSTRALASIA

Nigeria

US

Germany

UK

France

Netherlands

India

China

Japan

Australia

R1 066 796,98

R1 444 683,24

R1 196 157,23

R1 162 767,57

R1 144 239,24

R1 031 060,45

R1 313 938,18

R 866 063,72

R 534 334,97

R 868 375,25

d) What is the mandate of each office?

Each office operates as a regional hub servicing key source markets, to ensure effective marketing initiatives, support to the value chain partners and effective delegation of authority and responsibility. Mandate of each office is to drive number of international tourist arrivals into South Africa, increase tourist foreign direct spend, geographic spread, brand positivity and awareness.

(e )(i) What was the output of each office in the financial year?

The output achieved is through partnering with relevant travel trade in each of the markets that are serviced by the country offices in which it invests to maximise synergies, enhance tourist experiences and increase sales of packages to South Africa. Partnerships allow South African Tourism to reach a larger audience at a shared cost with the partner, while the partner is equipped with brand relevant content and tools.

COUNTRY OFFICE

( and the markets it serves)

2016/17- Arrivals

2017/2018- Arrivals

2018/19 - Arrivals

Nigeria

(IncludesGhana)

82 751

68 626

74 768

US

( Includes Canada)

406 192

437 903

444 671

Germany

(Include Austria and Switzerland)

394 548

437 837

431 668

UK

(Includes Ireland)

478 385

479 411

462 305

France

( Include Spain, Portugal and Italy)

292 494

335 666

323 641

Netherlands

(Include Belgium, Denmark, Sweden, Finland and Norway)

297 152

320 275

310 258

India

(IncludeTurkey, UAE, Malaysia and Singapore)

121 298

135 336

126 998

China

(IncludesSouth Korea)

126 658

119 444

119 004

Japan

24 018

27 410

27 542

Australia

(IncludesNew Zealand)

115 611

133 351

131 059

e (ii)Remainder of this financial year.

South Africa has a goal of achieving 21 million international arrivals by 2030. However, the COVID-19 pandemic has severely disrupted the travel and tourism sector with borders closed and flights grounded. The forecast by the UNWTO is that global tourism will decline by 20-30%.

The pandemic has rendered South African Tourism’s current market investment portfolio outdated for this year. Plans are in place to review the market investment choices by revising and updating the Marketing Investment Framework. The revision will ensure that new variables and data are considered in the framework which will reflect the future tourism state post the pandemic and will allow South African Tourism to review market investment choices based on various scenarios.

f) How is each office monitored?

Activities at all global offices are monitored and evaluated through SA Tourism Strategy, Insights and Analytics (SIA) Unit as part of the organisational performance monitoring processes and the markets performance are reported quarterly. Furthermore, the compliance and governance are maintained through policies and processes and monitored through the Internal Audit Unit.

g) To whom does each office report

Each office reports to Regional General Managers based at the South African Tourism’s Head Office in Sandton. The reporting is structured as follows:

Reporting

Regional General Manager: Africa

Regional General Manager: Americas

Regional General Manager:

Europe

Regional General Manager:

Asia/Australasia/Middle East

Continent

AFRICA

AMERICAS

EUROPE

ASIA

AUSTRALASIA

Country Office

Nigeria

US

Germany

UK

France

Netherlands

India

China

Japan

Australia

25 August 2020 - NW1456

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Groenewald, Mr IM to ask the Minister of Tourism

(1)Apart from the R200 milion relief fund for the tourism industry, what other measures, programmes and/or initiatives are being put in place to assist the tourism industry; (2) which of these measures, programmes and/or initiatives do not have broad-based black economic empowerment accreditation requirements in order to qualify; (3) whether she will make a statement on the matter?

Reply:

1. Apart from the Tourism Relief Fund what other measures, programmes and/or initiatives are being put in place to assist the tourism industry.

Apart from the Tourism Relief Fund, the Department has established a Tourist Guides ReliefFund for which a R30 million budget has been set aside to provide relief to freelance tourist guides.

The tourism sector, like all other industries and sector of the economy alsohas access to other forms of Covid-19 financial relief measures such Tax Relief fromSouth African Revenue Services (SARS), Temporary Employee Relief Scheme (TERS) or Unemployment Insurance Fund (UIF) Covid-19Relief Benefit from the Department of Employment and Labour; and the National Treasury’s R200 billon Credit Guarantee Scheme.

2. Which of these measures, programmes and/or initiatives do not have broad-based black economic empowerment accreditation requirements in order to qualify.

N/A

3. Whether the Minister will make a statement on the matter.

The Minister and/or departmenthas made public statements in relation to the relief measures that are provided by the department.

25 August 2020 - NW1389

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Luthuli, Mr BN to ask the Minister of Tourism

What scientific backing went into the decision to reopen cinemas and casinos during the Covid-19 pandemic?

Reply:

As Honorable member would know, cinemas fall under the mandate of the Department of Sport, Arts and Culture.

As for the reopening of casinos, it was informed by the stringent preventative protocols developed by the casino industry, which were deemed adequate to prevent the spread of infections from a health point of view. These included adequate social distancing and spacing between machines, wearing of masks, frequent sanitization, different entrances for staff and patrons, screening of patrons and staff, keeping a register, arrangements for isolation room where necessary, booking of slots before arrival, and mainly working with membership based clientele amongst others.

09 July 2020 - NW1232

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Myeni, Mr ET to ask the Minister of Tourism

Given the impact of the Covid-19 pandemic, how does the future of start-up businesses within the tourism sector look post Covid-19?

Reply:

How does the future of start-up businesses within the tourism sector look post Covid-19.

The COVID 19 has created a crisis from which many tourism businesses will not recover. Many will also be forced to scale back operations. However, global recovery benchmarks indicate that tourism is typically resilient in the face of pandemics and is able to rebound strongly. Widespread business failures coupled with a fast rebound could create supportive conditions for start-up businesses.

Gaps and opportunities will exist all along the tourism value chain and it is important that entrepreneurs and aspiring entrepreneurs are supported in their efforts to capture these opportunities. It is for this reason that the recovery plan recommends the launching of an investment and market-entry facilitation programme to stimulate capital investment, sector transformation and product diversification.

Ultimately, the sector must work to attract investment through the recovery cycle in order to create sufficient supply capacity, but also to support the product diversification and unserved market needs that are likely to accompany renewed growth. Changing traveller preference and behaviours will also create new opportunities that may not previously have existed.

A concerted focus on investment-led economic rejuvenation is therefore required and this should be formalised under a collaborative investment promotion and market-entry facilitation programme. Strategies should evaluate value chain weaknesses and seek to re-introduce competition, facilitate revitalisation and encourage investment in unserved niches. Done right, this general approach can be highly supportive of transformation, inclusion and diversification objectives if it is underpinned by a focus on enhancing SMME visibility, mobilising multi-stakeholder collaboration, developing community assets and transforming spatial and ownership patterns.

09 July 2020 - NW1779

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De Freitas, Mr MS to ask the Minister of Tourism

With reference to the webinar hosted by SA Tourism on 29 April 2020, (a) who, by individual name and organisation was invited to attend this webinar, (b) what criteria were used when inviting the specified invitees, (c) who attended the webinar, (d) what (i) was the outcome of the meeting and (ii) resolutions were agreed to, (e) by what date is a follow-up meeting set to take place and (f) what steps have been taken with the aim of meeting the resolutions that were agreed to (i) on each specified date and/or (ii) as at the latest specified date for which information is available?

Reply:

With reference to the webinar hosted by SA Tourism on 29 April 2020(State of Tourism Sector):

a) Who, by individual name and organisation was invited to attend this webinar?

The webinar was attended by about 3800 participants who logged in on the day. We are not in a position to provide the names as the participation was voluntary from the tourism trade that registered to attend.

b) What criteria were used when inviting the specified invitees?

As mentioned above, attendance to the webinar was voluntary and no participant was individually invited. The webinar was promotedthrough relevant tourism sector associations and digital platforms, and people registered to be part of it. The target audience wasthe tourism trade across the value chain.

c) Who attended the webinar?

As in question (a) and (b), the webinar was attend by about3800 participants representing various sub-sectors of the tourism industry i.e. Tour Operators, Accommodation, experiences etc.

d) What:

(i) Was the outcome of the meeting?

The main agenda of the webinar was “The Path Towards the Recovery of the Sector”. The Minister shared a presentation on working towards the sector’s recovery. The outcome was that industry members had an opportunity to make input into the plan.

(ii) Resolutions were agreed to?

That the inputs recieved from the webinar would be considered in the development of the recovery plan.

e) By what date is a follow-up meeting set to take place?

There was no follow-up date. The Minister regularly engages with various stakeholders across the tourism value chain. In relation to the recovery plan, the Minister hosted another webinar with industry on

14 August 2020.

f) What steps have been taken with the aim of meeting the resolutions that were agreed to

(i) On each specified date?

Inputsreceivedfrom the webinar were consideredin the recovery plan development.

(ii) As at the latest specified date for which information is available?

Not applicable.

09 July 2020 - NW1169

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De Freitas, Mr MS to ask the Minister of Tourism

With reference to Lesbian, Gay, Bisexual, Transgender, Queer or Questioning and Intersex (LGBTQ+) tourism, (a) what processes are in place to grade LGBTQI+ tourist and hospitality establishments, (b) what strategy does her department have in place to attract the LGBTQI+ as tourists to the Republic, (c) how is the strategy being monitored, (d) what results have been yielded from the strategy in the 2016-17, 2017- 18 and 2018-19 financial years and the remainder of this financial year and (e) what economic growth has the strategy yielded in the 2016-17, 2017-18 and 2018-19 financial years and the remainder of this financial year?

Reply:

a) What processes are in place to grade LGBTQI+ tourist and hospitality establishments

Properties owned and operated by LGBTQ+ individuals are graded using the identical process to all other hospitality establishments. All properties, irrespective of category, are treated equally and are required to provide the same service to all patrons irrespective of sexual orientation in line with the Constitutional foundational value of equality. It was for this reason that, after much consideration, no specific LGBTQ+ differentiator was introduced when the new grading system was implemented on 01 April 2019.

b) What strategy does the department have in place to attract the LGBTQI+ as tourists to the Republic

SA Tourism currently does not have a dedicated strategy for the LGBTQI+ as this segment is part of the already existing priority segments used by SA Tourism to target high affluent travellers in the identified markets. The segments are:

  • A younger segment, or “Wanderluster”: Wanderlusters traditionally are considered to be avid travellers between the ages of 25 and 40. These are adventure seekers and fully immerse themselves in the country’s culture and fun related experiences. They are digitally-savvy, looking for and booking holidays online. They tend to be Free Independent Travellers (FIT).
  • An older segment, or “Next Stop South Africa” (NSSA): The NSSA segment on the other hand, are wealthier, experienced international travellers, usually between the ages of 40 and 60. They typically look for natural beauty and authentic cultural experiences. They prefer independent or small group travel and look for luxury and comfort as part of their experience and Safari is a big draw when travelling to South Africa.

The targeting of the LGBTQI+ is driven largely through strategic tactical hosting programmes, that offers immersive experiences of the destination. The marketing efforts are focused on opportunities provided by this niche segment to drive growth without losing track on other consumers.

From 2017-2019, SA Tourism has partnered with the International Gay and Lesbian Travel Association (IGLTA) through its affiliated media houses and hosted over 30 of key LGBTQI+ travel writers, freelancers, bloggers, and influencers in SA for first-hand experience of our destination. During and post-hosting programme, the hosted groups would share their personal curated experiences and provide believable endorsement for SA as a LGBTQI+ friendly destination, thus encouraging their social followers to visit SA. The hosted groups are from key markets i.e. Australia, US, Germany, Switzerland, Brazil and Japan.

c) How is the strategy being monitored

The return on investment on the programme is monitored through the number of media coverage, social media mentions resulting from hosting the travel writers, freelancers, bloggers, and influencers. Furthermore, the market intelligence gathered through the hosting provides valuable insights for the adjustment of messaging in order to deploy tactical and targeted marketing programmes going forward.

d) What results have been yielded from the strategy in the financial years:

It is currently not possible to make a direct link as tourist arrivals statistics are sourced from the Department of Home Affairs and cannot provide background data on tourists’ sexual orientation in line with the Constitutional foundational value of equality.

The tactical hosting programme that SA Tourism deployed focused on driving awareness and positivity about South Africa as a LGBTQI+ friendly destination. Through this platform the hosted writers, freelancers, bloggers, and influencers, drove destination content throughout their networks.

e) What economic growth has the strategy yielded in the financial years:

It is currently not possible to make direct link; however, our overall global marketing efforts have yielded growth year on year in foreign direct spend, injecting R75 billion (2016/17), R82 billion (2017/18) and R87,4 billion (2018/19) in the SA economy.

01 July 2020 - NW1253

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De Freitas, Mr MS to ask the Minister of Tourism

With reference to the National Registrar of Tourist Guides and his/her duties, (a) what information was published to promote and develop the tourist guiding sector in each month (i) in the past three financial years and (ii) since 1 April 2020, (b) how was the information (i) published and (ii) distributed and (c) what information was contained in each instance respectively?

Reply:

a)  What information was published to promote and develop the tourist guiding sector in each month

(i) In the past three financial years:

Years

Information published to promote and develop the guiding sector

2017/2018

Bi-annual tourist guiding newsletters, information on awareness initiatives such as International Tourist Guide Day, Lilizela Tourism Awards, Tourist Guide Awareness Inspections and information pertaining to training initiatives to develop the guiding sector.

2018/2019

Bi-annual tourist guiding newsletters, tourist guide information booklets, information on awareness initiatives such as International Tourist Guide Day, Lilizela Tourism Awards, Tourist Guide Awareness Inspections and information pertaining to training initiatives to develop the guiding sector.

2019/2020

Information on awareness initiatives such as International Tourist Guide Day, Lilizela Tourism Awards, Tourist Guide Awareness Inspections and information pertaining to training initiatives to develop the guiding sector.

(ii) Since 1 April 2020

Year

Information that was published to promote and develop the tourist guiding sector

2020/2021

Information pertaining to training initiatives to develop the guiding sector.

(c) How was the information

Information

(i) Published

(ii) Distributed

Tourist Guide Newsletter

In a digital format targeting registered tourist guides and key guiding stakeholders

Electronically to all registered tourist guides on the database and via social media platforms.

Information Booklets

Printed booklets targeting consumers and unregistered tourist guides

Handed out during awareness inspections.

Awareness Initiatives

In digital format targeting registered tourist guides and key guiding stakeholders.

Electronically to all registered tourist guides on the database and via social media platforms including the departmental website.

Training Initiatives

In digital format targeting registered tourist guides and key guiding stakeholders.

Electronically to all registered tourist guides on the database and via social media platforms including the departmental website.

(c) What information was contained in each instance respectively?

Information

(i) Information contained in published format

(ii) Information contained in distributed format

Tourist Guide Newsletter

Information about departmental programmes on guiding and information pertinent to tourist guides.

Same as published format.

Information Booklets

Booklet for consumers - information about the use of registered tourist guides and the consequences of non-compliance and where to access information on guides.

Booklet for unregistered tourist guides – information on how to register and the consequences of non-compliance.

Same as published format.

Awareness Initiatives

Information and outcome of awareness initiatives.

Same as published format.

Training Initiatives

Adverts on training initiatives targeting new entrants.

Adverts for registered tourist guides on up-skilling initiatives.

Same as published format.

01 July 2020 - NW1254

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De Freitas, Mr MS to ask the Minister of Tourism

With reference to the National Registrar of Tourist Guides and his/her duties, (a) what efforts have been undertaken to facilitate the growth and development of the tourist guiding sector in each month (i) in the past three financial years and (ii) since 1 April 2020 and (b) how were these efforts rolled out and actioned in each case respectively?

Reply:

(a) What efforts have been undertaken to facilitate the growth and development of the tourist guiding sector:

The initiatives that the department has implemented in terms of promoting and developing the guiding sector are individual projects that run over a financial year rather than on a monthly basis.

i) In the past three financial years:

Year

Facilitation of growth and development of the tourist guiding sector

2017/2018

Implemented training and up-skilling initiatives as follows:

  • Adventure Guiding (NQF2) in Northern Cape
  • Culture Guiding (NQF2) in Northern Cape
  • Culture Guiding (NQF2) in North West
  • Adventure Guiding (NQF4) in KwaZulu-Natal
  • Culture Guiding (NQF2) & Customer Service Training in Limpopo

2018/2019

Implemented training and up-skilling initiatives as follows:

  • Adventure Guiding (NQF4) in Eastern Cape
  • Nature and Culture Guiding (NQF2) in Limpopo
  • Nature Guiding (NQF4) in KwaZulu-Natal

2019/2020

Implemented up-skilling initiatives as follows:

  • Mandarin Language Training (HSK1) – Eastern Cape, Western Cape and Gauteng

ii) Since 1 April 2020

Year

Facilitation of growth and development of the tourist guiding sector

2020/2021

In the process of implementing up-skilling initiatives as follows:

  • Mandarin Language Training (HSK1) – Limpopo, Mpumalanga and KwaZulu-Natal.

(b) How were these efforts rolled out and actioned in each case respectively?

2017/18

Training Initiative

Details

Roll-out

Adventure Guiding (NQF2) in Northern Cape

12 learners were selected to undergo training. All 12 were deemed competent as adventure guides (hiking).

  • The Department recruited and selected suitable candidates in collaboration with the Northern Cape Provincial Registrar.
  • The Department procured the services of a suitable training provider to implement the training.
  • Learners completed their theory, practicals and final assessments before receiving certificates of competencies.
  • The Department monitored the training programmes and finalized all reporting on conclusion of the training programme.

Culture Guiding (NQF2) in Northern Cape

15 learners were selected to undergo training. Only 10 completed and were deemed competent as culture guides.

  • The Department recruited and selected suitable candidates in collaboration with the Northern Cape Provincial Registrar.
  • The Department procured the services of a suitable training provider to implement the training.
  • Learners completed their theory, practicals and final assessments before receiving certificates of competencies.
  • The Department monitored the training programmes and finalized all reporting on conclusion of the training programme.

Culture Guiding (NQF2) in North West

10 learners were selected to undergo training. All 10 were deemed competent as culture guides.

  • The Department recruited and selected suitable candidates in collaboration with the North West Provincial Registrar.
  • The Department procured the services of a suitable training provider to implement the training.
  • Learners completed their theory, practicals and final assessments before receiving certificates of competencies.
  • The Department monitored the training programmes and finalized all reporting on conclusion of the training programme.

Adventure Guiding (NQF4) in KwaZulu-Natal

16 guides were selected to undergo training. All 16 were deemed competent as adventure guides (hiking).

  • Guides were Identified by Ukhahlamba Drakensberg World Heritage Site, Ezemvelo KZN Wildlife.
  • Beneficiaries were community guides operating on a freelance basis without the requisite qualifications.
  • The Department partnered with Ezemvelo KZN Wildlife and the KZN Provincial Registrar to implement the training.
  • The Department procured the services of a suitable training provider to implement the training.
  • Learners completed their theory, practicals and final assessments before receiving certificates of competencies.
  • The Department monitored the training programmes and finalized all reporting on conclusion of the training programme..

Culture Guiding (NQF2) & Customer Service Training in Limpopo

8 learners were selected to undergo training. All 8 were deemed competent as culture guides and in customer service.

  • Guides were identified by Mapungubwe World Heritage Site, SANParks.
  • Beneficiaries were employed by SANParks and required up-skilling.
  • The Department partnered with SANParks and the LP Provincial Registrar to implement the training.
  • The Department appointed SANParks as the implementing agency for the project.
  • Learners completed their theory, practicals and final assessments before receiving certificates of competencies.
  • The Department monitored the training programmes and finalized all reporting on conclusion of the training programme.

2018/19

Training Initiative

Details

Roll-out

Adventure Guiding (NQF2) in Eastern Cape

20 learners were selected to undergo training. All 20 were deemed competent as adventure guides (hiking).

  • Candidates were identified by the Eastern Cape Provincial Registrar.
  • The Department procured the services of a suitable training provider to implement the training.
  • Learners completed their theory, practicals and final assessments before receiving certificates of competencies.
  • The Department monitored the training programmes and finalized all reporting on conclusion of the training programme.

Nature and Culture Guiding (NQF2) in Limpopo

15 learners were selected to undergo training. All 15 completed and were deemed competent as nature and culture guides.

  • The Department recruited and selected suitable candidates in collaboration with the Limpopo Provincial Registrar.
  • The Department procured the services of a suitable training provider to implement the training.
  • Learners completed their theory, practicals and final assessments before receiving certificates of competencies.
  • The Department monitored the training programmes and finalized all reporting on conclusion of the training programme.

Nature Guiding (NQF4) in KwaZulu-Natal

10 learners were selected to undergo training. All 10 were deemed competent as culture guides.

  • The guides were identified by iSimangaliso Wetland Park Authority to complete their NQF4 training.
  • The Department appointed iSimangaliso as the implementing agency for the project.
  • Learners completed their theory, practicals and final assessments before receiving certificates of competencies.
  • The Department monitored the training programmes and finalized all reporting on conclusion of the training programme.

2019/20

Training Initiative

Details

Roll-out

Mandarin Language Training (HSK1)

20 learners were selected from the Eastern Cape, Western Cape and Gauteng. All 20 completed the training and were deemed competent.

  • Candidates were identified by the Department in collaboration with the respective Provincial Registrars.
  • The Department procured the services of a suitable training provider to implement the training.
  • Learners completed their theory, practicals and final assessments before receiving certificates of competencies.
  • The Department monitored the training programmes and finalized all reporting on conclusion of the training programme.

2020/21

Training Initiative

Details

Roll-out

Mandarin Language Training (HSK1)

20 learners were selected from Limpopo, Mpumalanga and KwaZulu-Natal.

  • Recruitment and selection was conducted in collaboration with the respective Provincial Registrars.
  • The Department will procure the services of a suitable training provider to implement online training given the Covid-19 risks.
  • The Department is currently working on the logistics and envisages training to commence in the third quarter.

01 July 2020 - NW1252

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De Freitas, Mr MS to ask the Minister of Tourism

(a) What amount of research and analysis was conducted by the National Registrar of Tourist Guides in each month (i) in the past three financial years and (ii) since 1 April 2020, (b) what were the (i)(aa) objectives and (bb) nature of the specified research and analysis and (ii) outcomes and findings of each research and analysis project respectively and (c) how was this data used in each respective case?

Reply:

a) What amount of research and analysis was conducted by the National Registrar of Tourist Guides in each month:

The initiatives that the department has implemented in terms of research and analysis are individual projects that run over a financial year rather than on a monthly basis."

(i) In the past three financial years:

2017/2018

Research was conducted on the following topic: “A Policy Review of the Tourist Guiding Sector in South Africa.’’

2018/2019

Research was conducted on the following topics: ‘’ The Indigenous Story-Teller (IST)’’ and “Cross-Border Themed Tourism Routes in the Southern African Region: practice and potential.”

2019/2020

None

(ii) Since 1 April 2020

None

b) What were the:

(i)

Topic (s)

(aa) Objectives

(bb) Nature of the specified research and analysis

A Policy Review of the Tourist Guiding Sector in South Africa

To conduct a policy review of the practicalities of the tourist guiding sector in South Africa - one that would identify challenges and suggest improvements.

South Africa has a legislative system in place with regards to tourist guides, however, there was to be a need for renewal and refinement so as to further optimise the sector. The research focussed on global practices, policy gaps, challenges, training needs etc. with recommendations for improvements.

The Indigenous Story-Teller (IST)

To develop a strategy for the inclusion of the IST within the tourist guiding domain.

To look at ways of using IST to: extend the tourism domain so as to be more inclusive of local communities, enhance the authenticity of the tourist experience and contribute to the transformation of the sector.

Cross-Border Themed Tourism Routes in the Southern African Region: practice and potential

To develop and test a model for the development and implementation of guided cross-border themed tourism routes according to existing and potential tourism niche markets.

This was a continuation of the research done on Cross-Border Guiding in Southern Africa but focused on understanding the tourism products in cross-border themed tourism routes in the SADC region and the possibility of integrating routes to enhance a cross-border niche tourism experience.

(ii) Outcomes and findings of each research and analysis project respectively.

 

Topic (s)

Outcomes

A Policy Review of the Tourist Guiding Sector in South Africa

Recommendation to simplify and streamline the guiding sector and for the Department to have more control of the various functions associated with guiding e.g. training and compliance.

The Indigenous Story-Teller (IST)

It recommends the creation of a new tourist guiding classification to add to the established three levels of tourist guiding already regulated and monitored within the country. It suggests the possible addition of a unit standard which will enable the culture guide to facilitate and provide a platform for the inclusion of the IST in the tourism sector. Culture guides will therefore be elevated to a position where they are enabled to facilitate the inclusion of the IST in the tourism offering and mediate between the IST and the tourist group as an intercultural communicator.

Cross-Border Themed Tourism Routes in the Southern African Region: practice and potential

A toolkit which the sector could utilize to creatively diversify the experience dimension of the tourist offering is an outcome of this research. The report also maps out a range of potential avenues of collaborative themed route experiences within the SADC region with examples of 8 themed cross-border tourism routes unpacked for further consideration.

c) How was this data used in each respective case?

In all the research that was conducted, the data was analysed to identify trends, best practices, gaps and challenges and to make recommendations for improvement and enhancements.

 

Topic (s)

How data was used

A Policy Review of the Tourist Guiding Sector in South Africa

Data was used to identify gaps in the legislation pertaining to tourist guides and make recommendations for amendments to the Tourism Act, no. 3 of 2014.

The Indigenous Story-Teller (IST)

The proposal to incorporate IST into the guiding domain was one of the areas recommended for inclusion in the Amendment Act. This will further be looked at when the qualification review process for guiding commences.

Cross-Border Themed Tourism Routes in the Southern African Region: practice and potential

Cross-border guiding is another area that the qualification review process will look at. The tourism routes and experiences that were identified through this research will create opportunities for tourist guides that wish to engage in this type of niche guiding.

01 July 2020 - NW950

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De Freitas, Mr MS to ask the Minister of Tourism

With reference to the Tourism Indaba and its support to small-, medium- and micro-sized enterprises (SMMEs) within the Tourism sector, (a) what opportunities have been provided for SMMEs (i) in the past three financial years and (ii) since 1 January 2020, (b)(i) which SMMEs have benefited and (ii) how, in each case, (c) how have the specified SMMEs been subsequently monitored and measured, (d) what are the annual statistics of the specified time period on SMME product participation in the Tourism Indaba, (e) what businesses of any description and size have participated in the Tourism Indaba (i) in the past three financial years and (ii) since 1 January 2020 and (f) which of the specified businesses were (i) local and (ii) foreign businesses?

Reply:

(a) What opportunities have been provided for SMMEs (i) in the past three financial years and (ii) since 1 January 2020,

In an effort to extend international market access support offered under the Tourism Incentive Programme (TIP) to smaller and emerging enterprises on a domestic level, the department collaborated with SA Tourism to introduce the Hidden Gems initiative that provides a dedicated exhibition platform at the Africa’s Travel Indaba (ATI) show as an important global business-to-business platform to afford enterprises business linkage opportunities and to exhibit their offerings to both local and global buyers.

Participants on the Hidden Gems platform were selected by SA Tourism and the department with additional funding support from the department’s Tourism Incentive Programme (TIP) programme. It sees the department and SA Tourism partnering with industry and Provinces, to stimulate improved market access on a domestic level for small and emerging businesses in the tourism sector.

(i) Past three Financial Years

Opportunities

2017/18

Department of Tourism in collaboration with SA Tourism, facilitated the market access platform for 90 SMMEs, representing nine provinces at Africa’s Travel Indaba (ATI) 2017.

Pre-selection process and training

Prior to participation at ATI, a total of 311 SMMEs registered for the pre-selection training sessions arranged in each of the nine provinces. A total of 284 of the 311 registered SMMEs from across all provinces participated in a 5-day training session on various aspects of product development, packaging, pricing, marketing, tradeshow participation, contract negotiation, etc. Due to space and budget limitations only 90 SMME could attend the ATI. The training was conducted as part of the process to select the 90 SMMEs that represent the provinces roughly equal to participate at the ATI 2017

National and provincial stakeholders were invited to serve on the selection committee to assist in the selection of SMMEs for training and marketing platforms. Each training session was attended by them as part of the adjudication process. The top 90 SMMEs were selected following pitch presentations by each participant.

Peer to Peer Pre-Exhibition Mentorship Workshop

The selected 90 SMMEs participated in a six-week Peer-to-Peer Mentorship Programme to help prepare them further for participation at the ATI exhibition.

Exhibition

A specially designed pavilion with dedicated exhibition and meeting space was created to cater for the 90 SMMEs to showcase their offerings.

Speed Marketing Networking event

A speed networking event was hosted a day before the start of ATI. The benefit of hosting the event just before the exhibition was to ensure that relations established could be further reinforced throughout the duration of the exhibition. All 90 SMMEs were directly introduced to the 45 key trade members whereby they presented their offerings.

2018/19

In an effort to ensure a greater impact of the Hidden Gems support provided during 2017/18, the Minister requested that the 90 enterprises continue to be supported for an additional two years and that the group be expanded with additional small and emerging enterprises drawn from the department’s Enterprise Development initiatives (e.g. incubators and business support). An additional 45 enterprises were selected from the department’s database of enterprises already enrolled in the enterprise development initiatives to bring the number of enterprises to benefit from market access support at the ATI 2018 to 135.

Pre-exhibition training session

Since all selected enterprises already benefitted from a structured training programme in the previous year or were already enrolled in the department’s enterprise development initiatives, training prior to ATI2018 involved a one-day pre-exhibition session which focused on the effective ways of working in a trade show platform.

The training provided key insights on the following:

  • The importance of establishing business linkages with global buyers
  • The importance of forging partnerships with local DMCs
  • Opportunities on joint marketing initiatives with the industry value chain

Exhibition

SA Tourism again provided a dedicated exhibition pavilion for the 135 SMMEs, representing all nine provinces at ATI 2018. Based on lessons learnt from the previous year, enterprises were positioned and grouped by province.

Networking event

A collaboration between SA Tourism and Tourism KwaZulu-Natal saw the facilitation of special SMMEs networking event where a number of enterprises shared their success stories. The event further provided an opportunity for SMMEs to forge relations.

In addition to the above supported enterprises benefitted from extensive media coverage by SA Tourism and ATI media partners

2019/20

The same 135 SMMEs that were supported in 2018/19 were invited to participate at ATI in 2019 – This included the initial 90 that were benefitting for a third year as requested by the Minister, and the group of 45 that was added in 2018/19 that were benefitting for the second time in 2019. However, due to a change in the date of the ATI as a result of the 2019 national election, not all 135 were able to attend anymore. As a result, the 2019 ATI saw participation of 121 of the 135 selected enterprises.

SA Tourism in collaboration with the Department of Tourism, provided a market access platform for 121 SMMEs, representing nine provinces at Africa’s Travel Indaba (ATI)2019. The platform included the following interventions:

Pre-exhibition Social Media Training

Similar to the situation in 2018, all supported enterprises already benefitted from structured training programmes and additional training was limited to a focussed one-day session prior to ATI 2019. In this regard, SA Tourism in partnership with Facebook, conducted a one-day digital marketing and social media session for the SMMEs. The main objective of the session was to equip the SMMEs with current tools to enhance their business profiles through digital platforms and further enhance their presence in social media platforms.

Exhibition

Similar to 2018, SA Tourism provided a dedicated and specially designed exhibition pavilion for the 121 enterprises from all nine provinces to showcase their offerings.

SMMEs Trade Directory

A trade directory was designed showcasing all the SMMEs that participated at Africa’s Travel Indaba. The directory was distributed to media, local and international buyers.

Welcome Networking event

Durban Tourism in collaboration with SA Tourism and Tourism KwaZulu-Natal organised an official welcome event for hosted buyers and media. The platform provided an opportunity for SMMEs to establish relations with buyers and other participating stakeholders.

Like in previous years the supported enterprises were awarded extensive media coverage by SA Tourism and ATI media partners

  1. Since 1 April 2020

Preparations for Hidden Gems support at the ATI 2020 (scheduled to take place between 12 and 14 May 2020) were well underway at this time. However, the event was cancelled due to the risks posed by the COVID 19 pandemic and the impacts of the resultant lockdown conditions on the tourism sector.

Following a third year of support, the initial group of 90 effectively exited the Hidden Gems support after ATI 2019, but the department and SAT was still committed to supporting the remaining 45 for a third time in 2020.

To ensure a sizable group of around 100 enterprises on the Hidden Gems pavilion at the 2020 ATI, a decision was made to select at least another 55 small and emerging enterprises on a once-off basis (i.e. one year of support) from both the Enterprise Development database and the initial group of Hidden Gems trainees (284 in 2017/18).

This approach would have allowed SAT and the department to honour its commitment to those enterprises that it undertook to support for three years and allow for a review of the Hidden Gems initiative based on lessons learnt and an opportunity to start with a new cycle of support with improved processes, training support, market exposure, etc.

(b)(i) which SMMEs have benefited and (ii) how, in each case,

i) which SMMEs have benefited

(ii) how, in each case

From 2017-2019, 135 SMMEs benefited from participation in the ATI programme. Representation was almost equal from each province.

Participation at ATI as outlined under section (a) per financial year, above

With respect to the nature of benefits received, it is difficult to accurately quantify the flow through and ongoing benefits from the relationships developed with buyers through participation in one or two trade shows (e.g. the conversion of business takes a period of between 1-3 years form the start of the relationship).

The main benefit was that, these enterprises were afforded an opportunity to meet with both international and domestic buyers in a business to business trade environment, which they would probably not have been able to do, if there was no support.

Not only did the Hidden Gems provide a conducive platform for such engagements between small and emerging enterprises and prospective buyers, but it also covered most of the costs associated with this including return airfare, 4 - 5 nights of accommodation, networking sessions, media exposure, etc.

(c) how have the specified SMMEs been subsequently monitored and measured,

The participation of supported enterprises was monitored by officials from both SA Tourism and the department throughout the duration of each ATI event. This includes amongst others confirmation of participation at different times of each show day, providing assistance when and where required, directing walk-in traffic to enterprises, etc.

Supported enterprises are also generally required to provide feedback on the volume and value of meetings with buyers at the end of each day. This was supported by a post-event questionnaire which each supported enterprise is required to complete to allow for the measurement of deals signed and leads generated, estimations on the volume and value of business that is likely to be generated, the potential impact on future expansion and job creation as well as feedback on challenges experienced and elements of the hidden gems programme that could be improved.

(d) what are the annual statistics of the specified time period on SMME product participation in the Tourism Indaba,

2017/18: 90 Participants

2018/19 135 Participants

2019/20 121 Participants out of the 135 invited attended due to the change of the initial ATI dates because of the National Elections 2019.

1 April 2020 Approximately 100 participants were supposed to attend (including the 45 that were on their second year of support as well as around 55, which were still in a process of being selected by time the event was cancelled due to COVID- 19)

(e) what businesses of any description and size have participated in the Tourism Indaba

(i) in the past three financial years and (ii) since 1 January 2020 and

(i) Past three Financial Years

Description of Businesses

Size of Business

2017/18

The participating SMMEs included the following:

  • Accommodation: – B&Bs, Guest Houses, Game Lodges, Boutique Hotels
  • Tour Operators
  • Professional Conference Organisers
  • Attractions

As part of the initial selection criteria, the qualifying business were SMMEs that were in operation for at least 6 months with an annual turnover of not exceeding R5 million.

2018/19

The participating SMMEs included the following:

  • Accommodation – B&Bs, Guest Houses, Game Lodges, Boutique Hotels
  • Tour Operators
  • Professional Conference Organisers
  • Attractions

Similar criteria as 2017 as these are the same SMMEs with the additional new 45 enterprises.

2019/20

The participating SMMEs included the following:

  • Accommodation – B&Bs, Guest Houses, Game Lodges, Boutique Hotels
  • Tour Operators
  • Professional Conference Organisers
  • Attractions

These are the same SMMEs from 2017 and 2018 thus the criteria and size were the same.

Since 1 April 2020

 

Preparations were underway for the ATI 2020 however the event was cancelled due to COVID-19.

Approximately 100 SMMEs were due to participate at the exhibition.

45 of these would have been the same as in 2018 and 2019, while the additional 55-odd would have been newly selected.

(f) which of the specified businesses were (i) local and (ii) foreign businesses?

(i) All business that were selected were local and (ii) none were foreign.

01 July 2020 - NW1105

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De Freitas, Mr MS to ask the Minister of Tourism

(a)By what date will the Mandela capture site in KwaZulu-Natal have infrastructure that lights it up after sunset, (b) what was the cost of each line item related to the construction of the site, (c) what number of months were spent on the construction of the specified site, (d) what is the tourism statistics in each month (i) for the past three financial years and (ii) since 1 April 2020 and (e) what amount in terms of income has the site generated.

Reply:

It is important to note that the Department of Tourism is not responsible for this site. The property (Nelson Mandela Capture Site) is owned by the Umgeni Municipality. The operations are managed by the Nelson Mandela Foundation. The Department has provided funding for the construction of the entrance gate, driveway, partial fencing and landscaping in 2018/19. The lighting infrastructure was not part of this scope of work and relates to separate work that was done by the Umngeni Municipality.

(a) - (d) Not applicable

The Honourable Member is advised to approach the owning entity, namely the Umgeni Municipality for the information that he requested.

01 July 2020 - NW1106

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De Freitas, Mr MS to ask the Minister of Tourism

With reference to the State visit by German Chancellor, Ms Angela Merkel, to the Republic on 6 February 2020, (a) what discussions took place pertaining to tourism, (b) what resolutions and/or agreements were reached in this regard and (c) how will her department monitor the implementation of the resolutions and/or agreements?

Reply:

The Minister of Tourism, Ms Mmamoloko Kubayi-Ngubane, did not participate in meetings during the German Chancellor’s State Visit to the Republic of South Africa that took place on 6 February 2020.

a) what discussions took place pertaining to tourism,

  • N/A

(b) what resolutions and/or agreements were reached in this regard and

  • N/A

(c) how will her department monitor the implementation of the resolutions and/or agreements?

  • N/A

01 July 2020 - NW1138

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Groenewald, Mr IM to ask the Minister of Tourism

(1)Whether, with reference to her reply to question 930 on 28 May 2020, her department purchased any goods and/or services below the amount of R500 000 connected to the Covid-19 pandemic; if not, what is the position in this regard; if so, what (a) is the names of each company from which the specified goods and/or services were purchased, (b) is the amount of each transaction and (c) was the service and/or product that each company rendered; (2) whether there was any deviation from the standard supply chain management procedures in the specified transactions; if so, (a) why and (b) what are the relevant details in each case; (3) what were the reasons that the goods and/or services were purchased from the specified companies; (4) whether she will make a statement on the matter?

Reply:

1. The Department purchased goods and services below the amount of R500 000 connected to the Covid-19 pandemic.

a) Name of Company

b)Amount

c)Goods/Service Acquired

Lathi Warehouse and Distribution

R8 750,00

Thermal Scanners

ECM Technologies (PTY)Ltd

R49 162,50

Hand Sanitisers

Tara Health Care (PTY) Ltd

R217 940,00

Hand Sanitisers& Face Masks

Seloro Media (PTY)Ltd

R24 500,00

Face Masks

Total Resource Corporation Africa

R1 480,00

Thermal Scanner

Queenswood Pharmacy

R1 950,00

Thermal Scanner

Clicks

R920,00

Hand Sanitisers and Masks

Builders Warehouse

R550,00

Sanitiser Dispensers

Servest Hygiene & Servest Interior Solutions

R1 782,50

Hand Sanitisers

Clicks

R474,60

Hygiene Wipes

Builders Warehouse

R427,90

Sanitiser Dispensers

Servest Hygiene & Servest Interior Solutions

R1 782,50

Hand Sanitisers

Waverley Pharmacy

R1 299,90

Thermal Scanner

Lynwood Road Pharmacy

R1 985,40

Hand Sanitisers and Masks

The Laser House

R1 875,00

Desk Shields

The Laser House

R1 875,00

Desk Shields

Lynwood Road Pharmacy

R1 990,60

Hand Sanitisers and Masks

Pest Control Experts (PTY)Ltd

R54 500,00

Disinfecting and Sanitising of Building

Lathi Warehouse and Distribution

R32 200,00

Masks

Masana Hygiene Services (PTY)Ltd

R11 316,00

Rental of Hygiene Equipment

Talking Heads Advertising(PTY)Ltd

R1 800,00

Marketing material for the Tourism Relief Fund

Lynwood Road Pharmacy

R1 997,50

Hand Sanitisers

Ackermans Pharmacy

R374,00

Face Masks

Mopani Pharmacy

R307,00

Hand Sanitisers and Masks

Brooklyn Pharmacy

R245,00

Hand Sanitisers and Masks

Pick and Pay

R1 997,50

Hand Sanitisers

2.There was no deviation from the standard supply chain management procedures in the specified transactions.

3. Most of the purchases were below R 2000 and were paid from petty cash. The goods and/or services were purchased from the specified companies who had stock available and was lowest in price.

4. No statement will be made on the matter.

17 June 2020 - NW1033

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De Freitas, Mr MS to ask the Minister of Tourism

With reference to the duties of the National Registrar of Tourist Guides, (a) what number of tourist guides were registered on the central database in each province in each month (aa) in each of the past three financial years and (bb) since 1 April 2020 and (b) what (i) number of tourist guides had their applications for registration rejected in the specified period in each province in each month and (ii) were the reasons for rejecting the applications in each case?

Reply:

(aa) 2017/2018

These figures show the total number of registered guides per province for the 2017/18 financial year.

PROVINCE

AFRICAN

COLOURED

INDIAN

WHITE

TOTAL

 

Male

Female

Male

Female

Male

Female

Male

Female

Male

Female

1. Gauteng

610

284

14

6

12

7

1357

1193

1993

1490

2. Limpopo

244

47

0

0

2

0

572

169

818

216

3. North West

80

3

1

0

0

0

116

24

197

27

4. Mpumalanga

758

109

5

0

5

1

1126

300

1894

410

5. Northern Cape

22

22

32

27

0

1

83

52

137

101

6. Free State

26

22

0

0

0

0

20

9

46

31

7. Eastern Cape

218

103

60

19

0

1

454

181

732

304

8. KwaZulu- Natal

191

66

1

2

2

3

249

87

443

158

9. Western Cape

332

76

685

255

32

16

1414

945

2463

1292

Sub Total

2481

732

798

309

53

29

5391

2960

8723

4029

Grand Total

3213

1107

82

8351

12752

4402 Blacks

8351 Whites

 

(aa)2018/2019

These figures show the total number of registered guides per province for the 2018/19 financial year

PROVINCE

AFRICAN

COLOURED

INDIAN

WHITE

TOTAL

 

Male

Female

Male

Female

Male

Female

Male

Female

Male

Female

1. Gauteng

614

287

14

6

12

7

1370

1197

2010

1497

2. Limpopo

244

47

0

0

2

0

572

169

818

216

3. North West

83

4

1

0

0

0

125

25

209

29

4. Mpumalanga

787

116

7

0

5

1

1152

302

1951

419

5. Northern Cape

25

23

36

33

0

1

91

60

152

117

6. Free State

26

22

0

0

0

0

23

10

49

32

7. Eastern Cape

218

103

60

19

0

1

454

181

732

304

8. KwaZulu- Natal

204

67

1

2

3

3

261

89

469

161

9. Western Cape

372

109

766

291

34

17

1528

997

2700

1414

Sub Total

2573

778

885

351

56

30

5576

3030

9090

4189

Grand Total

3351

1236

86

8606

13279

4673 Blacks

8606 Whites

 

(aa)2019/2020

Based on what was reported by Provincial Registrars in the last financial year, these figures show the number of new tourist guides registered monthly per province for the 2019/20 financial year.

PROVINCE

Quarter 1

Quarter 2

Quarter 3

Quarter 4

TOTAL

 

APR

MAY

JUN

JUL

AUG

SEP

OCT

NOV

DEC

JAN

FEB

MAR

ANNUAL

Limpopo

14

17

29

18

16

10

10

10

4

29

17

5

179

Mpumalanga

22

18

4

9

19

8

10

8

4

9

17

5

133

Gauteng

47

7

8

20

14

9

25

5

12

13

5

1

166

KwaZulu-Natal

5

14

8

7

14

15

18

3

5

9

54

6

158

North West

9

1

2

3

1

2

1

2

0

6

0

0

27

Eastern Cape

3

0

14

21

9

3

9

12

2

9

4

3

89

Western Cape

76

56

56

65

62

45

93

46

28

25

64

46

662

Northern Cape

0

0

0

0

1

0

10

0

0

0

0

0

11

Free State

0

0

0

0

0

0

0

7

0

0

4

0

11

MONTHLY SUB - TOTALS

176

113

121

143

136

92

176

93

55

100

171

66

 

QUARTERLY TOTALS

410

371

324

331

1436

(bb)2020/2021

Due to the Covid-19 lockdown, no new tourist guide registrations were processed between 01 April 2020 – 01 June 2020.

(b) (i) and (ii)

The Department does not maintain records in this regard. Those who feel aggrieved by the decisions taken by the Provincial Registrars are entitled to lodge appeals with the National Registrar as outlined in PQ 1034.

08 June 2020 - NW1032

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De Freitas, Mr MS to ask the Minister of Tourism

(a)(i) On what date and (ii) how was the National Registrar of Tourist Guides appointed, (b) what are the details of other candidates who were available to be appointed as Registrar, (c) what criteria were used to appoint the Registrar, (d) why was the incumbent chosen as Registrar, (e) on what date (i) did the term of the current Registrar commence and (ii) will the term end and (f) what remuneration, infrastructure and facilities are provided for the Registrar?

Reply:

(a)(i) On what date and (ii) how was the National Registrar of Tour Guides appointed?

Ms Morongoe Ramphele, the National Registrar of Tourist Guides was appointed on 01 July 2017 by the Minister of Tourism and gazetted accordingly as per notice 768 of 2017.

(b) What are the details of other candidates who were available to be appointed as Registrar?

Not applicable. This is a designation and not an appointment that requires applications

(c) What criteria were used to appoint the Registrar?

Minister is empowered to designate an official of the department to serve as a Registrar of Tourist Guides in terms of Section 48 (1) of the Tourism Act., no 3 of 2014

(d) Why was the incumbent chosen as Registrar?

Section 48 (1) of the Tourism Act, no. 3 of 2014 states that the Minister must appoint a suitably qualified officer in the Department as the National Registrar and publish his or her name in the Government Gazette. There is a greater alignment between the Branch Tourism Sector Support Services, and the advancement of Tourist Guides’ development, promotion and governance of their work, hence the designation of the DDG thereof.

(e) On what date (i) did the term of the current Registrar commence and (ii) will the term end?

(i) 01 July 2017 (ii) Not applicable

(f) What remuneration, infrastructure and facilities are provided for the Registrar?

 

No additional remuneration infrastructure and facilities for the Registrar as it is a designation of an official

However, the Directorate: Tourist Guiding Management is responsible for the implementation of the guiding mandate with access to all the necessary infrastructure and facilities provided to all staff in the Department.

02 June 2020 - NW1034

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De Freitas, Mr MS to ask the Minister of Tourism

(1)(a) What codes of conduct and ethics have been prepared by the National Registrar of Tourist Guides (i) in each of the past three financial years and (ii) since 1 April 2020 and (b) on what dates were the specified codes of conduct tabled, comments called for and published in each case; (2) (a) what number of appeals and reviews have been received by the National Registrar of Tourist Guides in each month (i) in each of the past three financial years and (ii) since 1 April 2020, (b) what was the nature of the specified appeals and reviews in each case, (c) what was the outcome in each case and (d) on what date was each appeal and review concluded in each case, (e) what number of (i) revisions have taken place in each month as a result of the appeals and (ii) reviews per month to date in the specified period and (f) what was the nature of the revisions in each instance?

Reply:

1. There is no requirements for the revision of the code of conduct and ethics annually unless there is policy shift or amendment of Legislation that necessitates for such amendment.

(i)Years

(a)What Codes of conduct and ethics have been prepared

(b) What dates were the codes tabled

(b) What dates were comments called for and published in each case

2017/2018

No new code of conduct and ethics was prepared

N/A

N/A

2018/2019

No new code of conduct and ethics was prepared

N/A

N/A

2019/2020

No new code of conduct and ethics was prepared

N/A

N/A

(ii)Since April 2020

No new code of conduct and ethics was prepared

N/A

N/A

(2) 2017/2018

(i)Months

(a)What number of appeals and reviews has been received in each month

(b) what was the nature of the specified appeals and reviews in each case,

(c) what was the outcome in each case

(d) On what date was each appeal and review concluded in each case

(e) what number of (i) revisions have taken place in each month as a result of the appeals

(e)(ii) What number of reviews per month to date in the specified period

(f) what was the nature of the revisions in each instance?

April

1

Appeal was against the decision of the Provincial Registrar who declined the registration of applicant due to incorrect visa submitted.

National Registrar confirmed the decision taken by the Provincial Registrar

7 April 2017

0

0

N/A

May

0

N/A

N/A

N/A

N/A

N/A

N/A

June

0

N/A

N/A

N/A

N/A

N/A

N/A

July

0

N/A

N/A

N/A

N/A

N/A

N/A

August

0

N/A

N/A

N/A

N/A

N/A

N/A

September

0

N/A

N/A

N/A

N/A

N/A

N/A

October

0

N/A

N/A

N/A

N/A

N/A

N/A

November

1

Appeal was against the decision of the Provincial Registrar to charge guide with misconduct.

National Registrar confirmed the decision taken by the Provincial Registrar.

20 December 2017

N/A

N/A

N/A

December

0

N/A

N/A

N/A

N/A

N/A

N/A

January

1

Appeal was against the decision of the Provincial Registrar who declined the registration of the applicant due to an invalid working visa.

National Registrar confirmed the decision taken by the Provincial Registrar.

28 January 2018

N/A

N/A

N/A

February

0

N/A

N/A

N/A

N/A

N/A

N/A

March

0

N/A

N/A

N/A

N/A

N/A

N/A

2018/2019

(i)Months

(a)What number of appeals and reviews has been received in each month

(b) what was the nature of the specified appeals and reviews in each case,

(c) what was the outcome in each case

(d) On what date was each appeal and review concluded in each case

(e) what number of (i) revisions have taken place in each month as a result of the appeals

(e)(ii) What number of reviews per month to date in the specified period

(f) what was the nature of the revisions in each instance?

April

0

N/A

N/A

N/A

N/A

N/A

N/A

May

0

N/A

N/A

N/A

N/A

N/A

N/A

June

0

N/A

N/A

N/A

N/A

N/A

N/A

July

0

N/A

N/A

N/A

N/A

N/A

N/A

August

0

N/A

N/A

N/A

N/A

N/A

N/A

September

0

N/A

N/A

N/A

N/A

N/A

N/A

October

0

N/A

N/A

N/A

N/A

N/A

N/A

November

0

N/A

N/A

N/A

N/A

N/A

N/A

December

0

N/A

N/A

N/A

N/A

N/A

N/A

January

0

N/A

N/A

N/A

N/A

N/A

N/A

February

0

N/A

N/A

N/A

N/A

N/A

N/A

March

0

N/A

N/A

N/A

N/A

N/A

N/A

2019/2020

(i)Months

(a)What number of appeals and reviews has been received in each month

(b) what was the nature of the specified appeals and reviews in each case,

(c) what was the outcome in each case

(d) On what date was each appeal and review concluded in each case

(e) what number of (i) revisions have taken place in each month as a result of the appeals

(e)(ii) What number of reviews per month to date in the specified period

(f) what was the nature of the revisions in each instance?

April

0

N/A

N/A

N/A

N/A

N/A

N/A

May

0

N/A

N/A

N/A

N/A

N/A

N/A

June

0

N/A

N/A

N/A

N/A

N/A

N/A

July

0

N/A

N/A

N/A

N/A

N/A

N/A

August

0

N/A

N/A

N/A

N/A

N/A

N/A

September

1

Appeal was against the decision of the Provincial Registrar who declined the registration of the applicant due to visa requirements not being met.

The National Registrar amended the decision of the Provincial Registrar and allowed the registration to proceed.

01 November 2019

0

0

N/A

October

0

N/A

N/A

N/A

N/A

N/A

N/A

November

0

N/A

N/A

N/A

N/A

N/A

N/A

December

0

N/A

N/A

N/A

N/A

N/A

N/A

January

0

N/A

N/A

N/A

N/A

N/A

N/A

February

0

N/A

N/A

N/A

N/A

N/A

N/A

March

0

N/A

N/A

N/A

N/A

N/A

N/A

2020/2021

(i)Months

(a)What number of appeals and reviews has been received in each month

(b) what was the nature of the specified appeals and reviews in each case,

(c) what was the outcome in each case

(d) On what date was each appeal and review concluded in each case

(e) what number of (i) revisions have taken place in each month as a result of the appeals

(e)(ii) What number of reviews per month to date in the specified period

(f) what was the nature of the revisions in each instance?

April

1

Appeal was against the decision of the Provincial Registrar who declined the registration of the applicant due to visa requirements not being met.

The National Registrar confirmed the decision of the Provincial Registrar

15 April 2020

0

0

N/A

May

0

N/A

N/A

N/A

N/A

N/A

N/A

June

0

N/A

N/A

N/A

N/A

N/A

N/A

28 May 2020 - NW847

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Gumbi, Mr HS to ask the Minister of Tourism

What (a) total number of applications for Covid-19 funding relief have been received through the Tourism Relief Fund in each province to date, (b) number of the specified applications have been (i) approved and (ii) rejected in each case in each province and (c) was the Rand value of each (i) approved and (ii) rejected application in each case in each province?

Reply:

The Department of Tourism established the Tourism Relief Fund as a measures to mitigate the negative economic effects caused to tourism businesses by the coronavirus pandemic.

a). What are the total number of applications for Covid-19 funding relief have been received through the Tourism Relief Fund in each province to date?

The Department is currently in the process of receiving and processing applications from enterprises affected by coronavirus pandemic. As soon as the process is completed, details with regard to the number of applications received, processed and the outcomes of applications will be communicated.

b). (i) (ii). Not applicable

c). (i) (ii). Not applicable

28 May 2020 - NW843

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Gumbi, Mr HS to ask the Minister of Tourism

With reference to the reprioritisation of the budget of her department as a result of Covid-19, what (a) changes will be made in the budget per line item, (b) criteria will be used to (i) increase and/or (ii) decrease line items and (c) are the relevant amounts in each case?

Reply:

The department has reviewed its Annual Performance Plan for 2020/21-2022/23 due to the anticipated impact of Covid-19 on its outputs and targets and the tourism sector, however the budget in the Reviewed Annual Performance Plan is still the same as the budget in the Estimate of National Expenditure that was tabled to Parliament on 26 February 2020. Changes to the budget can only be finalised once the department receive a revised budget from National Treasury. This will happen after the special adjustment budget of the Minister of Finance. At this stage the department is unable to disclose the estimates on the increase and decreases per line item due to the reason stated above.

 

 

28 May 2020 - NW842

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De Freitas, Mr MS to ask the Minister of Tourism

(a) Who are the members of the Tourist Relief Fund Adjudication Committee that will approve recommended applications, (b)(i) how were committee members chosen and (ii) what criteria were used to choose committee members, (c) what (i) processes and procedures will be followed in the work of the committee and (ii) oversight measures and mechanisms are in place in this regard, (d) what is the life cycle of the committee and (e) by what date must the work of the committee be completed?

Reply:

(a) Who are the members of the Tourist Relief Fund Adjudication Committee that will approve recommended applications?

The members comprise of Departmental officials at senior and middle management approved by the Accounting Officer.

(b)(i) how were committee members chosen?

Officials were nominated within the department and were appointed by the Director-General.

(ii) what criteria were used to choose committee

Officials with legal and finance background including those dealing with SMMEs in terms of market access and enterprise development were considered

(c) What (i) processes and procedures will be followed in the work of the committee?

The committee operates under terms of reference approved by the Accounting Officer, which specifies the roles and responsibilities of members and their composition. The committee considers the recommendations of the evaluation committee on the applications received and also check if any of the documents submitted do inform their decision making process.

(ii) What oversight measures and mechanisms are in place in this regard?

On completion of the adjudication, a report is written to the Accounting Officer with detail of all the successful applicants for his notification. Where an applicant is declined, reasons are provided in a letter to the applicant.

(d) What is the life cycle of the committee?

The Covid-19 Tourism Relief Fund is a once off project with a short life span; the Committee will cease to

exist when the Fund concludes its work.

(e) By what date must the work of the committee be completed?

The work of the committee will be concluded as soon as all evaluated applications are adjudicated and processed.

28 May 2020 - NW840

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De Freitas, Mr MS to ask the Minister of Tourism

(a) Who was invited to the meeting with tourism stakeholders on 9 March 2020 to discuss the impact of Covid-19 on the tourism sector, (b) what criteria were used when inviting invitees, (c) who attended the meeting, (d) what (i) was the outcome of the meeting and (ii) resolutions were agreed to and (e) by what date is a follow-up meeting set to take place?

Reply:

a) Who was invited to the meeting of 9 March 2020

On 09 March 2020, The Minister of Tourism, Ms. Mmamoloko Kubayi-Ngubane convened an extended Tourism Leadership Forum (TLF) to discuss the potential impact of COVID-19 on the tourism sector. The Tourism Leadership Forum (TLF) is a platform that was established to allow the Minister and the Deputy Minister to discuss and deliberate with the captains of the industry on tourism related matters in order to ensure that tourism grows and contribute to the overall socio-economic development. The rationale for the TLF flows from the NTSS which states that the successful implementation of the NTSS is dependent on the commitment of all stakeholders to adopt an integrated approach in implementing the identified strategic priorities and actions. Hence, the engagement of the private sector and other stakeholders, alongside government, at a national, provincial and local level is crucial.

The following members who are the original members of TLF were invited.

  • Ministry of Tourism
  • Department of Tourism DG
  • South African Tourism CEO
  • Chief Quality Assurance Officer of the Tourism Grading Council of South Africa
  • CEOs of Major Hotel groups
  • CEO of Board of Airline Representatives of South Africa (BARSA)
  • CEOs of Major Tour Operators
  • CEOs of Tourism Associations.

In addition to the original TLF members invited, invitations were extended to amongst others, the following:

  • Members of the Conference industry (Convention Bureau’s and Conference Centers)
  • Provincial Tourism Marketing Agencies;
  • SANParks;
  • Domestic and International Airlines;
  • Rail Operators (Rovos Rail, Blue Train etc.)
  • The Restaurant Association of South Africa (RASA); and
  • Private product owners.

​b) What criteria were used to identify invitees?

Acknowledging the potential negative impact that COVID-19 could have on the tourism sector, the Department extended invitations beyond the traditional TLF database in order to reach a wide range of tourism players and audiences. Invitations to the TLF was sent to 107 members of the tourism industry. The meeting was attended by 120 guests.

c) Who attended the meeting?

In addition to the private sector representatives mentioned in answer (a), the meeting was also attended by the:

  • Minister of Tourism: Ms. Mmamoloko Kubayi-Ngubane
  • Director-General of the Department of Health (Acting): Dr. Anban Pillay
  • Director-General of the Department of Tourism: Mr. Victor Tharage
  • Deputy Director of the National Institute for Communicable Disease (NICD), National Health Laboratory Service (NHLS): Prof Professor Lucille Blumberg
  • CEO of South African Tourism: Mr. Sisa Ntshona.

​d) (i)What was the outcome of the meeting?

The main focus of the meeting was to discuss the expected impact of COVID-19 on South Africa’s Tourism Sector. The Department of Health also provided a status update on the number of cases, and how the NICD is managing the outbreak from a health perspective. In addition the following issues were discussed:

  • Mitigation efforts to reduce the impact of the virus on the tourism sector.
  • The importance of protecting the safety and health of the citizens.
  • Increase in cancelations of bookings.
  • The future of the Tourism Indaba.
  • The importance of considering the staff in the tourism industry and how to protect them against the decline in business.

(ii) what resolutions were agreed to?

The meeting agreed that the spread of the pandemic in South Africa was still in its early stages, however, the Minister of Tourism committed to the following:

  • To engage National Treasury to assist businesses in distress to access the employment incentives that have been put in place.
  • To negotiate with various meeting and events owners to postpone to future dates based on scenarios so that we minimise cancellations.
  • To further engage with the Minister of Labour and Employment who has agreed to look at relief measures for those registered with the UIF.

Subsequently, the Department of Tourism has embarked on a range of activities to support the Tourism Sector in dealing with the effects of COVID-19. Interventions by the Department of Tourism include amongst others:

  • The establishment of the Tourism Relief Fund (TRF)
  • Engagement with the Minister of Labour and Employment to develop relief measures for those tourism companies registered with the UIF.
  • The compilation of a list of accommodation facilities, i.e. public, community and privately owned, that can be utilised as quarantine facilities.
  • Working with DIRCO in the repatriation of South African Citizens stranded in foreign countries;
  • The readjustment of the Department’s budget to support the Tourism recovery plan; and
  • The development of the Tourism Sector Recovery Plan.

​e) By what date is a follow up meeting set to take place?

The outbreak of COVID-19 and the declaration of a National State of Disaster prevented the Department of Tourism to host a follow up meeting. However, since the beginning of the lockdown, the Minister held virtual meetings with various sub-sectors in the tourism sector. These meetings include, amongst others, the Tourism Business Council South Africa (TBCSA), the Restaurant Association of South Africa (RASA), tourism guides, tourism operators, and Women in Tourism.

On 29 April 2020, Minister Kubayi-Ngubane participated in a webinar hosted by SA Tourism and attended by more than 2 000 people. The purpose of the webinar was to provide an update on the state of tourism and the various support measures that the Department of Tourism and Government as a whole are providing to the tourism sector.

28 May 2020 - NW930

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Groenewald, Mr IM to ask the Minister of Tourism

(1)Whether her department awarded any tenders connected to the Covid-19 pandemic; if not, what is the position in this regard; if so, what (a) are the names of the businesses to whom these tenders were awarded, (b) are the amounts of each tender awarded and (c) was the service and/or product to be supplied by each business; (2) whether there was any deviation from the standard supply chain management procedures in the awarding of the tenders; if so, (a) why and (b) what are the relevant details in each case; (3) what was the reason for which each specified business was awarded the specified tender; (4) whether she will make a statement on the matter?

Reply:

1. Whether her department awarded any tenders connected to the Covid-19 pandemic; if not, what is the position in this regard

No tenders were awarded by the department connected to the Covid-19 pandemic.

(a)- (c) Not applicable

2. whether there was any deviation from the standard supply chain management procedures in the awarding of the tenders; if so,

No tenders were awarded by the department connected to the Covid-19 pandemic.

(a) – (b) Not applicable

(3)– (4) Not applicable

28 May 2020 - NW884

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Chetty, Mr M to ask the Minister of Tourism

(1)Whether her department will offer any form of Covid-19 financial or other relief to small businesses; if not, why not; if so, what are the relevant details; (2) whether the Covid-19 financial or other relief will only be allocated to qualifying small businesses according to the Broad-Based Black Economic Empowerment Act, Act 53 of 2003, as amended; if not, what is the position in this regard; if so, (a) on what statutory grounds and/or provisions does she or her department rely to allocate Covid-19 financial or other relief only to small businesses according to the specified Act and (b) what form of Covid-19 financial or other relief, if any, will be made available to other small businesses?

Reply:

1. Whether her department will offer any form of Covid-19 financial or other relief to small businesses; if not, why not; if so, what are the relevant details;

The Department of Tourism has put aside R200 million under the banner of Tourism Relief Fund to provide once-off capped grant assistance to Small Micro and Medium Sized Enterprises (SMMEs) in the tourism value chain to ensure their sustainability during and post the implementation of government measures to curb the spread of Covid-19 in South Africa.

Capped at R50 000 per entity, grant funding can be utilised to subsidise expenses towards fixed costs, operational costs, supplies and other pressure cost items.


Guided by the Tourism Broad Based Black Economic Empowerment (B-BBEE) Codes of Good Practices approved by the Minister of Trade and Industries in 2015 (in line with the B-BBEE Act No.53 of 2003, as amended), the Tourism Relief Fund is administered in line with the objectives of Economic Transformation, and our vision to ensure sustainable and inclusive tourism development.

Categories eligible to apply for the Tourism Relief Fund include the following:

  • Accommodation establishments: Hotels, Lodges, Bed and Breakfast (B&B’s), Guest Houses and Backpackers.
  • Hospitality and related services: Restaurants (not attached to hotels); Conference venues (not attached to hotels); Professional catering; and Attractions
  • Travel and related services: Tour operators; Travel agents; Tourist guiding; Car rental companies; and Coach Operators.

SMMEs can submit funding applications by filling a form accessible online at www.tourismrelief.gov.za, or by email at covidrelief@tourism.gov.za. The application window for the Fund will close on 31 May 2020.

(2) Whether Financial relief will only be allocated to qualifying small businesses according to the

B-BBEE amended Act 53 of 2003, If not – what is the position in this regard?

Yes, B-BBEE Amendment Act and Tourism Codes of Good practice will apply.

(a) On what statuary grounds and /or provisions does she or her department rely to allocate Covid -19 Financial or other relief only to small businesses according to the specified Act?

Section 10 of the B-BBEE Act makes codes of good practice mandatory: “[e]very organ of state … must apply any relevant code of good practice issued in terms of this Act in … determining criteria for the awarding of incentives, grants and investment schemes in support of broad-based black economic empowerment.

(b) What form of Covid -19 financial or other relief, if any will be made available to other small businesses?

So far, the department only has Tourism Relief Fund.

15 May 2020 - NW425

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De Freitas, Mr MS to ask the Minister of Tourism

(1)With reference to Board members of SA Tourism, (a) what other employment does each Board member have outside of SA Tourism, (b) how was each Board member vetted, (c) why was each Board member appointed in each case and (d) what remuneration does each Board member get in each month; (2) with reference to Board members of SA Tourism in the past three financial years, (a)(i) which Board members were appointed in each specified financial year and (ii) when was each specified Board member appointed and (b)(i) which Board members resigned in each financial year, (ii) when did each specified Board member resign and (iii) what reasons were cited for resignations in each case?

Reply:

1. Board Members of SAT

Board Member

Name

(a) What other employment does each Board Member have outside SA Tourism

(b) How was each Board member vetted?

(c ) Why was each Board Member appointed in each case

(d) What Remuneration does each Board member get in each month?

Mr Ravi Nadasen

Chief Operations Officer: Tsogo Sun

Board members are vetted through a verification of candidates’ identification, criminal record, ITC and qualification checks.

The Board has undergone security screening.

Human resource and hospitality sector experience.

There is no monthly remuneration for members of the Board. Board members are remunerated at an hourly rate per meeting. The current hourly rate is R540.00 for Chairperson and R327 for members.

There is no remuneration for Departmental representative

Mr Thebeetsile Ikalafeng

Managing Director: Brand Leadership

 

Marketing and branding expertise.

 

Mr Enver Duminy

Chief Executive Officer: Cape Town Tourism

 

Tourism marketing expertise.

 

Ms Michelle Julie Constant

Independent Consultant

 

Arts and culture experience.

 

Dr Abba Omar Jacoob

Senior General Manager: Strategy & Communications

 

International relations experience.

 

Ms Kate Rivett-Carnac

Independent Consultant

 

Research and tourism experience.

 

Ms Dawn Elizabeth Robertson

CEO: Constitution Hill

 

Arts, culture and tourism marketing.

 

Ms Lindiwe Sangweni

Chief Operations Officer: City Lodge Hotel Group

 

Tourism industry and hospitality sector experience.

 

Mr Siyabonga Dube,

Independent Consultant: Chartered Accountant

 

Governance, public sector Finance and Auditing experience.

 

Ms Zola Tshefu

Founder & Executive Director: LiLiBo Investments (Pty) Ltd

 

Tourism and public sector governance experience.

 

Ms Nomzamo Bhengu – Departmental representative

Chief Director: Strategy & Systems: Department of Tourism

 

Governance and administration.

 

1(c) Board members are appointed on the basis of their knowledge, experience or qualifications relating to the functions of the Board.

2. SAT Board Members past three financial years

Financial Year

(a)(i)Which Board Members were appointed in each financial year?

a(ii) When was each specified Board Member appointed?

2020/21

Ms. Gloria Serobe

29 April 2020

 

Adv. Mojankunyane Gumbi

29 April 2020

2019/20

Ms. Zola Baba Tshefu

11 August 2019

 

Mr. Siyabonga Dube

11 August 2019

2018/19

2017/18

Mr. David Frost

01 March 2019

 

Mr. Monwabisi Fandeso

01 June 2018

 

Ms. Pamela Bulelwa Yako

01 June 2018

 

Dr. Tanya Ethel Abrahamse

01 June 2018

 

Mr. Aloysius Thebeetsile Ikalafeng

01 June 2012

01 June 2015

01 June 2018

 

Ms. Michelle Julie Constant

01 June 2015

01 June 2018

 

Mr. Enver Duminy

26 August 2016

01 June 2018

 

Mr. Yacoob Abba Omar

21 November 2015

01 June 2018

 

Ms. Dawn Elizabeth Robertson

01 June 2018

 

Ms. Kathleen Elizabeth Rivett-Carnac

01 June 2018

 

Ms. Lindiwe Sangweni -Siddo

01 June 2018

 

Mr. Ravi Nadasen

01 June 2018

 

Mr. Mohamed Baba

01 June 2018

 

Ms. Nomzamo Bhengu

(Departmental representative)

01 June 2018

Financial Year

b (i)Which Board Members resigned in each financial year

b.(ii) When did each specified Board Member resign?

b.(iii) What reasons were cited for resignations in each case?

2019/20

Ms. Pamela Yako

04 September 2019

Stepped down as Board Chairperson, and subsequently stopped participation, as a result Board membership also lapsed

 

Dr. Tanya Abrahamse

03 September 2019

Other commitments

 

Mr. Mohamed Baba

25 June 2019

Other commitments

 

Mr. David Frost

29 July 2019

Other commitments

2018/19

Mr. Monwabisi Fandeso

14 August 2018

Other commitments.

2017/18

None.

None.

None.

14 May 2020 - NW455

Profile picture: De Freitas, Mr MS

De Freitas, Mr MS to ask the Minister of Tourism

With reference to the tenders awarded whilst the Chief Executive Officer of SA Tourism was on suspension, (a) what tenders were awarded, (b) what was the value of each tender, (c) what process was followed in awarding each tender, (d) who signed off on each tender, (e) on what date does each tender (i) commence and (ii) terminate, (f) how will each tender be monitored in each case and (g) what penalties are in place should a tender not meet tender specifications?

Reply:

What tenders were awarded whilst the Chief Executive Officer of SAT was on Suspension?

What tenders were awarded

(b)Value of each tender

(c ) what process was followed in awarding each tender

(d) who signed off on each tender

(e) on what date does each tender (i)

Commence and (ii) terminate

(f) How will each tender be monitored

(g) What penalties are in place should a tender not meet tender specifications

SAT148/19-Departure and Domestic Survey

R 85 201 938.92

Competitive Bidding Process

The Board

i) 15 July 2019

ii) 15 July 2022

Monthly Report

Parties agreed on the following penalties to be applies in respect of the service provider’s performance:

  • Timelines
  • Data quality and Data Weight.

SAT 157/19-Land Market Research

R 3 481 713.00

Competitive Bidding Process

Bid Adjudication Committee

i) 30 October 2019

ii) 31 March 2020

Site visits during the field work.

Report on progress and achieved milestones

Failure to deliver as per the timelines SA Tourism can terminate the contract immediately and appoint another service provider to provide similar services.

SAT 142/19 -Design And Construction Of International Exhibitions Stands

R 29 776 912.39

Competitive bidding process

Bid Adjudication Committee

i) 1 November 2019

ii) 31 October 2022

All services rendered by the supplier, its personnel, agents or sub-contractors will be subject to an on-going evaluation to determine the effectiveness.

If either party commits a material breach of this agreement which goes to the root of the agreement and fails to remedy the material breach within 21 business days of written notice from the aggrieved party shall require a remedy to the breach, failure to do so will result in the aggrieved party being entitled to cancelling/terminate this agreement.

SAT USA 001/19 -Integrated Marketing Agency: Public Relations, Social Media & Activations for the North America Hub

USD 1 026 000.00

Competitive bidding process

Bid Adjudication Committee

i) 15 October 2019

ii) 15 October 2022

All services rendered by the Bidder, its personnel, agents or sub-contractors will be subject to on-going evaluation to determine its effectiveness.

Performance management monitored continuously to ensure that products/services are delivered in accordance with the conditions of the contracts. The preferred bidders will be required to submit performance reports, i.e. through a progress tracking report monthly until closure of the contracts and failure to do so will result in the termination of the agreement.

SAT 162/19- Marketing and Communication Agency- Strategy *

Estimated budget amount for a period of five years

R 48 390 674.54

Competitive bidding process

The Board

i) 26 February 2020

ii) 26 February 2025

. Clauses in the contract that manage the relationship are as follows:

·   Clause 6 on Quarterly meeting on performance and scope of work

·   Annual performance and relationship review by an independent 3rd party

. Performance metrics determined on a 40:40:20 scale to be carried by all agencies and in place April 2020 as follows:

  • 40% SAT APP
  • 40% score of the relationship and performance survey
  • 20% individual KPI’s dependent on the specialist service the agency is delivering
  • Dispute resolution on non-delivery (with rectification within 15 days) clause 34
  • operating model presentation which was due to be implemented 1 April, however will now be delayed to 17 April
  • 90 day notice period for termination and/or reduction or change of services

Clause 33 covers termination of the agreement giving us 4 options: i. Termination for cause

Detailed history of non-performance in a rolling 3-month period ii. Termination for convenience iii. Termination for change of control iv. Termination for breach

SAT 162/19- Marketing and Communication Agency- Creative Agency *

Estimated budget amount for a period of five years

R419 487 997.64

Competitive bidding process

The Board

i) 26 February 2020

ii) 26 February 2025

  • Clauses in the contract that manage the relationship are as follows:

·   Clause 6 on Quarterly meeting on performance and scope of work

·   Annual performance and relationship review by an independent 3rd party

  • Performance metrics determined on a 40:40:20 scale to be carried by all agencies and in place April 2020 as follows:
  • 40% SAT APP
  • 40% score of the relationship and performance survey
  • 20% individual KPI’s dependent on the specialist service the agency is delivering
  • Dispute resolution on non-delivery (with rectification within 15 days) clause 34
  • operating model presentation which was due to be implemented 1 April, however will now be delayed to 17 April
  • 90 day notice period for termination and/or reduction or change of services

Clause 33 covers termination of the agreement giving us 4 options: i. Termination for cause

Detailed history of non-performance in a rolling 3-month period ii. Termination for convenience iii. Termination for change of control iv. Termination for breach

SAT 162/19- Marketing and Communication Agency- Media Agency *

Estimated budget amount for a period of five years

R40 228 879.41

Competitive bidding process

The Board

i) 26 February 2020

ii) 26 February 2025

  • Clauses in the contract that manage the relationship are as follows:

·   Clause 6 on Quarterly meeting on performance and scope of work

·   Annual performance and relationship review by an independent 3rd party

  • Performance metrics determined on a 40:40:20 scale to be carried by all agencies and in place April 2020 as follows:
  • 40% SAT APP
  • 40% score of the relationship and performance survey
  • 20% individual KPI’s dependent on the specialist service the agency is delivering
  • Dispute resolution on non-delivery (with rectification within 15 days) clause 34
  • operating model presentation which was due to be implemented 1 April, however will now be delayed to 17 April
  • 90 day notice period for termination and/or reduction or change of services

Clause 33 covers termination of the agreement giving us 4 options: i. Termination for cause

Detailed history of non-performance in a rolling 3-month period ii. Termination for convenience iii. Termination for change of control iv. Termination for breach

SAT 162/19- Marketing and Communication Agency- Digital Agency *

Estimated budget amount for a period of five years

R198 170 931.96

Competitive bidding process

The Board

i) 26 February 2020

ii) 26 February 2025

  • Clauses in the contract that manage the relationship are as follows:

·   Clause 6 on Quarterly meeting on performance and scope of work

·   Annual performance and relationship review by an independent 3rd party

  • Performance metrics determined on a 40:40:20 scale to be carried by all agencies and in place April 2020 as follows:
  • 40% SAT APP
  • 40% score of the relationship and performance survey
  • 20% individual KPI’s dependent on the specialist service the agency is delivering
  • Dispute resolution on non-delivery (with rectification within 15 days) clause 34
  • operating model presentation which was due to be implemented 1 April, however will now be delayed to 17 April
  • 90 day notice period for termination and/or reduction or change of services

Clause 33 covers termination of the agreement giving us 4 options: i. Termination for cause

Detailed history of non-performance in a rolling 3-month period ii. Termination for convenience iii. Termination for change of control iv. Termination for breach

SAT 162/19- Marketing and Communication Agency- Brand PR *

Estimated budget amount for a period of five years

R81 313 973.43

Competitive bidding process

The Board

i) 26 February 2020

ii) 26 February 2025

  • Clauses in the contract that manage the relationship are as follows:

·   Clause 6 on Quarterly meeting on performance and scope of work

·   Annual performance and relationship review by an independent 3rd party

  • Performance metrics determined on a 40:40:20 scale to be carried by all agencies and in place April 2020 as follows:
  • 40% SAT APP
  • 40% score of the relationship and performance survey
  • 20% individual KPI’s dependent on the specialist service the agency is delivering
  • Dispute resolution on non-delivery (with rectification within 15 days) clause 34
  • operating model presentation which was due to be implemented 1 April, however will now be delayed to 17 April
  • 90 day notice period for termination and/or reduction or change of services

Clause 33 covers termination of the agreement giving us 4 options: i. Termination for cause

Detailed history of non-performance in a rolling 3-month period ii. Termination for convenience iii. Termination for change of control iv. Termination for breach

SAT 162/19- Marketing and Communication Agency- Corporate PR *

Estimated budget amount for a period of five years

R61 008 554.70

Competitive bidding process

The Board

i) 26 February 2020

ii) 26 February 2025

  • Clauses in the contract that manage the relationship are as follows:

·   Clause 6 on Quarterly meeting on performance and scope of work

·   Annual performance and relationship review by an independent 3rd party

  • Performance metrics determined on a 40:40:20 scale to be carried by all agencies and in place April 2020 as follows:
  • 40% SAT APP
  • 40% score of the relationship and performance survey
  • 20% individual KPI’s dependent on the specialist service the agency is delivering
  • Dispute resolution on non-delivery (with rectification within 15 days) clause 34
  • operating model presentation which was due to be implemented 1 April, however will now be delayed to 17 April
  • 90 day notice period for termination and/or reduction or change of services

Clause 33 covers termination of the agreement giving us 4 options: i. Termination for cause

Detailed history of non-performance in a rolling 3-month period ii. Termination for convenience iii. Termination for change of control iv. Termination for breach

SAT 162/19- Marketing and Communication Agency- B2B Direct Marketing*

Estimated budget amount for a period of five years

R80 763 536.29

Competitive bidding process

The Board

i) 26 February 2020

ii) 26 February 2025

  • Clauses in the contract that manage the relationship are as follows:

·   Clause 6 on Quarterly meeting on performance and scope of work

·   Annual performance and relationship review by an independent 3rd party

  • Performance metrics determined on a 40:40:20 scale to be carried by all agencies and in place April 2020 as follows:
  • 40% SAT APP
  • 40% score of the relationship and performance survey
  • 20% individual KPI’s dependent on the specialist service the agency is delivering
  • Dispute resolution on non-delivery (with rectification within 15 days) clause 34
  • operating model presentation which was due to be implemented 1 April, however will now be delayed to 17 April
  • 90 day notice period for termination and/or reduction or change of services

Clause 33 covers termination of the agreement giving us 4 options: i. Termination for cause

Detailed history of non-performance in a rolling 3-month period ii. Termination for convenience iii. Termination for change of control iv. Termination for breach

*Marketing and Communication Agency tender is actually one tender split into 7 marketing disciplines across the marketing and advertising ecosystem.

They are all interlinked although separately awarded as SA Tourism took a “best-in-breed” approach” where the services, because of their nature, have the same measures of monitoring (section F) and penalties (section G) which are standard with these types of commodities.

All 7 disciplines in essence relate to marketing and communications services.

14 May 2020 - NW697

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Sithole, Mr KP to ask the Minister of Tourism

(a) What (i) number and (ii) percentage of international tourists have (aa) postponed their visits to the Republic and (bb) cancelled their visits amidst the COVID-19 pandemic affecting the Republic and (b) how does she intend to ensure that both (i) local and (ii) international tourism improve once the current situation has been resolved?

Reply:

a) (i) and (ii)(aa) Number and percentage of international tourist that have postponed their visits to the Republic

Information not available

(i) and (ii)(bb) Number and percentage of international tourist that have cancelled their visits to the Republic

Information not available

b) (i) How will the minister ensure that local tourism improve once the current situation has been resolved

(ii)How will the minister ensure that international tourism improve once the current situation has been resolved?

The Department and SA Tourism are currently developing a recovery plan which will be centred around three strategic objectives of; re-igniting demand, rejuvenating supply and strengthening enabling capability. The gathering of information and inputs is currently underway through industry webinars and this will assist in further development and finalising of the plan. Initial indications are that the Recovery will be led by Domestic, then Regional and ultimately International, what is currently unknown are the durations of both the phases and pace of the recovery.

14 May 2020 - NW559

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Gondwe, Dr M to ask the Minister of Tourism

What progress has her department made in rolling out the National Tourism and Climate Change Response Programme and Action Plan?

Reply:

1. The Department developed and approved a Tourism and Climate Change Response Programme and Action Plan in 2011. The programme addresses both climate change mitigation and adaptation measures within the tourism sector.

2. The implementation of the Action Plan was implemented over three years in phases, i.e. 2012/13, 2013/14, and 2014/15 financial years. The final year of the implementation of the Action Plan was the 2014/15 financial year.

The Response Programme and Action Plan were designed to deliver on the following Five (5) outcomes:

2.1 Improved understanding of the vulnerabilities of tourism to the physical impacts of climate change in order to build resilience and adaptive capacity of the industry;

2.2 Reduced Tourism related greenhouse gas emissions;

2.3 A fully informed tourism industry through consistent and effective industry outreach and communications;

2.4 A nationally consistent, inclusive and cooperative approach to implementation; and

2.5 Maintaining effective climate change messaging and positioning in our key markets.

3. Reduced Tourism related greenhouse gas emissions - Mitigation measures:

Significant progress was made in the implementation of the Action Plan. The following measures were implemented to ensure that the outcomes specified above are achieved.

3.1 The department has a Tourism Resource Efficiency Programme that focuses on energy efficiency, water efficiency and waste management in the tourism sector.

3.2 The department is currently completing a pilot project on Tourism Resource Efficiency Training for unemployed youth. One Hundred and Eighty (180) unemployed youth were trained by the National Cleaner Production Centre – South Africa (NCPC – SA) on Resource Efficient Cleaner Production and the Fundamentals of Energy Management. The trainees were placed for a period of six (6) months with tourism establishments across the country. During their placements, trainees assisted establishments to better manage their energy and water use.

3.3 The department has a Green Tourism Incentive Programme. The incentive, which is implemented through the Industrial Development Corporation (IDC), is designed to assist tourism businesses to implement energy and water saving measures in their establishments

4. Improved understanding of the vulnerabilities of tourism to the physical impacts of climate change in order to build resilience and adaptive capacity of the industry - Adaptation measures:

4.1 The department has a Tourism Adaptation Project (TAP). The project seeks to build the resilience and adaptive capacity of the tourism sector to the impacts of climate change.

4.2 In 2012, the Department partnered with the Department of Environmental Affairs (DEA) and the GIZ (German Development Agency) to conduct a Baseline Assessment of the impact of Climate Change on Tourism. A Basic Vulnerability Guideline was developed to assist tourism attractions to assess their vulnerability to climate change.

4.3 Currently, the department has partnered with the Department of Forestry, Fisheries and the Environment (DFFE) and the GIZ to conduct risk and vulnerability assessment of twenty-seven (27) tourism sites across the country. A three–year Tourism Adaptation Implementation Plan will be developed as part of this project. The project would have been concluded at the end of March 2020, however, due to the nationwide lockdown as a result of the COVID-19 pandemic, the final stage of the project was not completed.

5. A fully informed tourism industry through consistent and effective industry outreach and communications - Communication andOutreach:

5.1 The department continues to raise awareness on both the contributions of tourism and its vulnerability to the impacts of climate change.

5.2 Information booklets on tourism and climate change are distributed to stakeholders. Furthermore, awareness is raised through capacity building and information sharing sessions.

6. A nationally consistent, inclusive and cooperative approach to implementation – intergovernmental coordination:

6.1 A Tourism and Climate Change Task Team was established in 2010. Its mandate was to develop the Response Programme and Action Plan. It consisted of representatives from provincial and local Government, business, NGOs, and academia.

6.2 Guidelines for the development of Provincial Tourism and Climate Change Action Plans were also developed to assist Provinces to customize their response programme. This is important in that climate change impacts are not uniform across the country.

6. Maintain effective climate change messaging and positioning in our key markets – green marketing

A carbon-offset programme for the tourism sector was developed. There has been limited work done in relation to green marketing. The department will work with South African Tourism (SAT) on positioning of South Africa as a green or carbon neutral destination.

30 April 2020 - NW326

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Gumbi, Mr HS to ask the Minister of Tourism

(1)Whether a report has been commissioned to establish the (a) number of tourists who arrive in the Republic for hunting in the captive lion industry and (b) loss in tourism revenue caused by the international outcry over the captive lion industry; (2) what are the details of the revenue generated to tourism from the captive lion industry; (3) what is the demographic breakdown of the beneficiaries of the revenue to tourism; (4) what (a) number of tourists visit the Republic for eco-tourism in each year and (b) is the annual rand value of tourism from this industry?

Reply:

1. Whether a report has been commissioned to establish the (a) number of tourists who arrive in the Republic for hunting in the captive lion industry and (b) loss in tourism revenue caused by the international outcry over the captive lion industry;

(a) No study has been commisioned

(b) Refer to (a)

2. What are the details of the revenue generated to tourism from the captive lion industry;

There is no information available on revenue generated to tourism from the captive lion industry.

3. What is the demographic breakdown of the beneficiaries of the revenue to tourism

Refer to (2)

4. (a) What number of tourists visit the Republic for eco-tourism in each year

The UNWTO defines eco-tourism as “forms of tourism which have the following characteristics: All nature-based forms of tourism in which the main motivation of the tourists is the observation and appreciation of nature as well as the traditional cultures prevailing in natural areas”. Through South African Tourism’s monthly Departure Surveys, the number of tourists who indicated that they visited natural attractions and participated in wildlife activities such as game viewing in a nature reserve and whale watching is

Activities engaged in while in South Africa

2017

2018

Visiting natural attractions e.g. scenic drives, parks, dams, rivers, mountains

1,6 million

1,7 million

Wildlife e.g. game viewing in a nature reserve, whale watching

1,4 million

1,5 million

(b) is the annual rand value of tourism from this industry?

We do not have information on the annual rand value of tourism from eco-tourism.

30 April 2020 - NW599

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Moteka, Mr PG to ask the Minister of Tourism

How has the COVID-19 pandemic affected the tourism sector in the Republic?

Reply:

As of 26 March 2020 South Africa closed off its borders and effected lockdown for all local travel, all flights both domestic and international have ceased operations. The tourism sector is not classified as an essential services sector and thus not allowed to operate in general. Similarly, many of South Africa’s key source markets have also closed their borders and curtailed travel. It is becoming evident that South Africa’s Tourism recovery will be driven first by the gradual easing of local travel restrictions and second, by the pace at which source markets emerge from their own lockdown conditions. The unknown duration of the pandemic means that timing – alignment of marketing investment with readiness to travel – becomes imperative.

United Nations World Tourism Organisation (UNWTO) estimates that international tourist arrivals could decline by 20% to 30% in 2020. This would translate into a loss of 300 to 450 US$ billion in international tourism receipts (exports) – almost one third of the US$ 1.5 trillion generated globally in the worst-case scenario. Similarly, the World Travel & Tourism Council (WTTC) analysis also shows a sharp escalation in the economic loss to the world economy, up to US$2.7 trillion of GDP. This will put almost 75 million jobs at risk in G20 countries only. Apart from the international arrivals we received in the first two months, January (1 093 268) and February (800 815), before the COVID-19 pandemic, we are unlikely to receive more international arrivals this year. The sector’s recovery which will be on the latter part of this year will be driven by domestic tourism and international tourism will only start coming into operation next year. In essence the sector’s contribution to the GDP for this year will be very low.

SA Tourism is constantly monitoring and assessing the impact of the pandemic on the sector.

The department has a number reports so far on the impact of COVID-19 pandemic on the South Africa’s tourism sector, perhaps because we are still in the early stages.

  • The Southern African Vehicle Rental and Leasing Association (SAVRALA), which represents vehicle rental and leasing companies that operate about 65 000 vehicles across the country reported that the subsector has seen a drastic contraction in demand due to both inbound tourism and all local travel and tourism activity declining. Contraction in the rental business thus far is estimated to be up to 80 – 90%. This affects jobs and potential for training.
  • The Southern African Association for the Conference Industry (SAACI), as the nation’s largest organization representing the interests of the business events trade and professionals, indicated that the global lockdown has resulted in cancellation of conferences and other events. Initial estimates are that R746,8 million in business is lost due to cancellations, with potentially 6 039 jobs losses already.

The Minister of Tourism is equally concerned about the effects of Covid-19 on tourism sector as a whole. It is for this reason that she has put aside R200 million under the banner of the Covid-19 Tourism Relief Fund to provide a once-off capped grant assistance to SMMEs in the tourism value chain to ensure their sustainability during and post the implementation of government measures to curb the spread of Covid-19 in the country. The sector is dominated by small businesses, majority of which are survivalist without any support, which makes their situation during this time extremely dire.

30 April 2020 - NW600

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Moteka, Mr PG to ask the Minister of Tourism

How far is the investigation into tourism destinations that were reported to be completed in Barberton, Mpumalanga, to which the Auditor-General found and reported that nothing was done in spite of R24 million spent?

Reply:

The Final Report of the Auditor-General indicated that there was a misstatement on the Barberton project. An amount of R24 784 279 was classified as capital work in progress instead of infrastructure project asset completed.

The department also appointed an independent quantity surveyor to establish the value of the asset and the report indicated the following:

Project

Barberton Tourism and Biodiversity Corridor

Project Number

DEAT1/2000/1705

Implementer

Barberton Chamber of Business

Construction Period

04/06/2010 - 30/06/2014

Location

Barberton Mpumalanga

Business Plan Value

R 24 784 279,00

Assessed Value

R 27 784 279,00

     

30 April 2020 - NW423

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De Freitas, Mr MS to ask the Minister of Tourism

With reference to the SA Tourism Board Assessment Reviews, (a) what reviews have been initiated, (b) on what dates did the specified reviews (i) commence and (ii) conclude, (c) what was the outcome of each review, (d) what (i) were the recommendations in each case and (ii) was the reason for each specified recommendation, (e) what (i) recommendation was implemented as a result of such reviews in each case and (ii) was the reason for each such implementation and (f) how is the process being monitored in each case?

Reply:

(a)What reviews have been initiated?

The Board conducted an independent evaluation of its effectiveness based on the Board Charter and

King IV best practice recommendations.

 

(b) On what dates did the specified reviews

(i) commence: September 2019

(ii) Report submitted to the Board: February 2020

 

(c) What was the outcome of each review?

The Minister is yet to receive a final report adopted by the board.

 

(d) What (i) were the recommendations in each case?

The final report with adopted recommendations has not yet been submitted to the Minister.

 

(d) (ii) What was the reason for each specified recommendation?

Not yet applicable

 

(e) what (i) recommendation was implemented as a result of such reviews in each case and

Not yet applicable

 

(e) (ii) was the reason for each such implementation and

Not yet applicable

 

(f) how is the process being monitored in each case?

Not yet applicable

30 April 2020 - NW456

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De Freitas, Mr MS to ask the Minister of Tourism

With reference to appointments of top management of SA Tourism whilst the Chief Executive Officer was on suspension, (a) what appointments were made, (b) what is the annual gross salary of each appointment in each case, (c) what process was followed in making such appointments in each case, (d) who signed off on each appointment in each case and (e) on what date did each appointment (i) commence and (ii) terminate in each case?

Reply:

What appointments of top management of SA Tourism whilst the CEO was on suspension were made.

What appointments were made

(b)What is th annual gross salary of each appointment

(c ) what process was followed in making such appointments in each case?

(d) who signed off on each appointment in each case

(e ) on what date does each appointment (i)

commence and (ii) terminate

Chief Financial Officer

R2 315 771 per annum

Role was advertised internally and externally.

First round of interviews yielded successful candidate who later declined the offer before the start date.

Second round interviews the services of a headhunter was used. Internal candidate was considered in this round and was subsequently appointed

Acting CEO – Sthembiso Dlamini

ARCO Chair – Dr. Tanya Abrahamse

HCREMCO Chair – Ms. Dawn Robertson

Board Chairperson – Ms. Pam Yako

Start Date – 05 August 2019

End Date – 31 July 2024

(Contract)

Chief Marketing Officer

R2 540 000 per annum

Role was advertised externally in newspapers as well as sourcing CVs through a headhunter. CVs were shortlisted for interview and the relevant checks conducted

Acting CEO – Sthembiso Dlamini

HCREMCO Chair – Ms. Dawn Robertson

Board Chairperson – Ms. Pam Yako

Start Date – 1 September 2019

End Date – 31 August 2024

(Contract)

30 April 2020 - NW424

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De Freitas, Mr MS to ask the Minister of Tourism

(1)What (a) legal action took place pertaining to the suspension of the Chief Executive Officer (CEO) of SA Tourism, (b) costs were incurred in this regard in each month during the suspension period and (c) were the outcomes in each case; (2) what (a) forensic audits took place pertaining to the suspension of the CEO of SA Tourism, (b) costs were incurred in this regard in each month during the suspension period and (c) were the outcomes in each case?

Reply:

1. (a) The SA Tourism Board instituted an independent disciplinary enquiry which was conducted during the suspension period.

(b) As mentioned above, the only legal process was a disciplinary enquiry conducted by the Board. The only costs incurred related to the disciplinary process amount to R837 322.34.

(c) The Independent Chairperson of the disciplinary enquiry found the CEO not guilty of all charges.

2. (a) The forensic audit was in relation to the allegations of impropriety made against the CEO through an anonymous whistle-blower.

(b) The CEO was suspended on full pay in terms of the Labour Relations Act. There are no costs that were incurred on monthly basis. The costs of the forensic audit amounted to R1 918 192.50.

(c) The report of the Forensic Investigation recommended a disciplinary process against the CEO, which was undertaken by the Board. The Chairperson of the disciplinary enquiry found the CEO not guilty of all charges.

30 April 2020 - NW499

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Gondwe, Dr M to ask the Minister of Tourism

Given that climate change poses a threat to the sustainability of the tourist industry, what measures has her department put in place to ensure that tourist destinations are ready to tackle challenges related to climate change?

Reply:

The Department is currently implementing the Tourism and Climate Change Response Programme (2010). The programme addresses both climate change mitigation and adaptation measures within the tourism sector as follows:

Mitigation Measures

    • The Department has a Tourism Resource Efficiency Programme. The programme focuses on energy efficiency, water efficiency and waste management in tourism.
    • The Department is currently completing a pilot project on Tourism Resource Efficiency Training for unemployed Youth. One Hundred and Eighty (180) unemployed youth were trained by the National Cleaner Production Centre – South Africa (NCPC – SA) on Resource Efficient Cleaner Production and the Fundamentals of Energy Management. The trainees were placed at tourism establishments across the country for a period of six (6) months. During their placements, trainees assisted establishments to better manage their energy and water use.
    • The Department also has a Green Tourism Incentive Programme (GTIP). The incentive is implemented through a partners that include the Industrial Development Corporation (IDC), Small Enterprise Finance Agency (SEFA) and National Cleaner Production Centre (NCPC). Through this grant, the Department provides funding to assist tourism enterprises with between 30% and 90% on the capital investment cost of retrofitting tourism facilities with renewable energy and energy efficient systems. Through this incentive, the Department seeks to encourage private tourism enterprises to move towards cleaner and renewable energy sources to facilitate increased competitiveness and operational sustainability; encourage enterprises to improve energy efficiency; reduce high up-front capital requirement and facilitate reduction in operational input costs.

Adaptation Measures

    • The Department is also involved with a Tourism Adaptation Project (TAP). The project seeks to build the resilience and adaptive capacity of the tourism sector to the impacts of climate change.
    • In 2012, the Department partnered with the Department of Environmental Affairs (DEA) and the Deutsche fur Internationale Zusammenarbeit (GIZ), a German Corporation for International Cooperation (German Development Agency) to conduct a Baseline Assessment of the Impacts of Climate Change on Tourism. A Basic Vulnerability Guideline was developed to assist tourism attractions to assess their vulnerability to climate change.

Currently, the Department has partnered with the Department of Forestry, Fisheries and Environment (DFEE) and the GIZ to conduct risk and vulnerability assessment of 27 tourism sites across the country. A three-year tourism adaptation implementation plan will be developed as part of this project. The project will be completed at the end of March 2020.

Communication and Outreach:

    • The Department continues to raise awareness on both the contributions of tourism and its vulnerability to the impacts of climate change. Information booklets on tourism and climate change are distributed to stakeholders. Furthermore, awareness is raised through capacity building and information sharing sessions.

23 April 2020 - NW545

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Gumbi, Mr HS to ask the Minister of Tourism

What total amount has her department injected into the Motumo Trading Post project in the Capricorn District

Reply:

From historical records, the project received a total of R 15 000 000 in funding, R14 000 000 in phase one between 2004 and 2007 and R1 000 000 in 2009. This funding was provided by the then Department of Environmental Affairs and Tourism. The project was handed over to the Capricorn District Municipality pre 2010.

23 April 2020 - NW554

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De Freitas, Mr MS to ask the Minister of Tourism

With reference to the launching of a Tourism Equity Fund to which the President of the Republic of South Africa, Mr M C Ramaphosa, referred in the State of the Nation Address on 13 February 2020, (a) on what date will the specified fund be launched, (b)(i) how will it be funded and (ii) what initial amount will go into the fund, (c) who will administer the fund, (d)(i) to whom will the fund administrators report and (ii) how regularly will they report, (e) what will be the objective of the fund and (f) how will (i) funds be disbursed and (ii) such disbursements be monitored and evaluated?

Reply:

a) On What date will the specified fund be launched?

The launch of the Tourism Equity Fund (TEF) pilot project to which the President of the Republic of South Africa, Mr M C Ramaphosa, referred in the State of the Nation Address on 13 February 2020, was initially planned to take place during the first Quarter of 2020/21 on a date that was yet to be determined. Because of the COVID-19 pandemic all plans were put on hold to focus on the response to the pandemic.

b) (i) How will it be funded?

In his address to the nation on 21 April 2020, the President announced that part of the social relief and economic support package of R500 billion to respond to the COVID-19 pandemic will come from the reprioritization of about R130 billion within government’s current budget. This means that the current budget allocations are all going to be revised. Once we have the revised budget we will communicate

(ii) What initial amount will go to the fund?

Refer to (i)

c) Who will administer the fund?

refer (i)

d) (i) To whom will the fund administrators report?

Refer to (i)

(ii) How regularly will they report?

Refer to (i)

e) What will be the objective of the fund?

Refer to (i)

f) (i) How will funds be disbursed?

Refer to (i)

(ii) How will such disbursement be monitored and evaluated?

Refer to (i)

25 February 2020 - NW88

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De Freitas, Mr MS to ask the Minister of Tourism

(a) What are the relevant details of the Memoranda of Understanding (MOUs) that her department is currently party to, (b) who are the signatories to the specified MOUs in each case, (c) since what date(s) have each MOU been in place, (d) what are the objectives of each MOU and (e) how is each MOU being monitored to ensure that the objectives are met in each case?

Reply:

(a) What are the relevant details of the Memoranda of Understanding(MOUs) that her department is currently party to

Honorable member is kindly referred to my reply on same question raised in 2019 (Questions 866 of 2019) which was tabled on 24 October 2019. The Question refers to “International MOU’s and agreements”. In terms of International Memoranda of understanding, all MOUs and Agreements signed in the field of tourism are technical and administrative in nature. They fall within Section 231 (3) of the Constitution of the Republic of South Africa. All Agreements outline areas of collaboration and cooperation between signatory organisations. Agreements are accompanied by an implementation plan or project plan against which monitoring and evaluation is measured.

(a) Details of other Memoranda of Understanding (MOUs)

(b) signatories

(c) Effective Date

(d) objectives of each MOU

(e) How is each MOU monitored?

CATHSSETA

Culture, Arts, Tourism, Hospitality and Sport Sector Education and Training authority.

DDG: Tourism Sector Support Services and CEO: CATHSETA

April 2019

To have mutual commitment and co-operation between the parties in order to work toward realisation of Goal 4.6 of the National Skills Development Strategy (NSDS II). Under this agreement, CATHSSETA shall create a representative forum to discuss tourism sector skills plan. Advise the department of any initiatives, research and special projects relevant to tourism sector.

The agreement will be monitored through Progress reports

  • Annual reports
  • Minutes and undertakings of Working committee
  • Resolutions of the forum

LGSETA

Local Government Sector Education and Training

DDG: Tourism Sector Support Services and CEO: LG SETA

November 2019

The objective is for LGSETA to:

oversee the implementation of the prioritized initiatives as agreed upon by the partnership. Ensure that these initiatives are covered in the Sector Skills Plan. Facilitate the development and registration of appropriate qualifications and skills programmes relevant to the identified needs. Participate, advise and share local government skills development information relating to tourism and local economic development within the municipal context.

The MoU is monitored through:

Progress reports

Annual reports

FEDHASA

Federated Hospitality Association of South Africa

DDG: Tourism Sector Support Services and FEDHASA CEO

Sept 2019

FEDHASA manages the project to coordinate and negotiate exposure opportunities for educators with its affiliated/registered members and other industry establishment in collaboration with Department of Basic Education at the provincial level, Provincial Tourism Departments or Authorities and FEDHASA National and Provincial Chapters.

The MoU is monitored through:

Meetings between the parties

Quarterly and Annual reports

(TGCSA) (Tourism Grading Council of South Africa - South African Tourism

DDG Tourism Sector Support Services and the CEO of SAT

July 2016

To align Tourism Grading Support Programme with Tourism Grading South Africa and increase uptake of the grading service by the industry.

The MoU is monitored through:

Meetings between the parties

Quarterly and Annual reports

SAPS

South African Police Services

DG of Tourism and National Police Commissioner

Signed on the 04 December 2019

Agreed areas of collaboration includes:

  • Identification of tourism hotspots by the Department supported by SAPS and analysis thereof;
  • Establishment of a database of crimes committed against tourists by SAPS through segregating reported cases which involves tourists;
  • Enhancement of the tourism environment through the Department’s participation and contribution in SAPS crime prevention initiatives;
  • Ensure the joint implementation of an optimised policing and safety strategy in the tourism environment.
  • Creating a platform for information sharing between SAPS and the National Tourism Safety Forum.
  • Facilitating joint awareness opportunities to create and enhance the tourism environment and improve the service level standards.

The MoU has a plan that is being implemented through a task team, which comprises of officials from the two departments and is co-chaired by the Chief Director for Tourism Visitor Services and the Major General in charge of Visible Policing and Partnerships.

Ezemvelo Wild Life

DG of the Department of Tourism and CEO of Ezemvelo

29/03/2017

The partnership agreement is premised on providing support on:

  • Tourism Infrastructure Development,
  • Product Enhancement
  • Refurbishment and Maintenance of existing tourism assets and products
  • Project Steering Committees and Joint Technical Committees are setup to oversee implementation process according to Implementation Plans.
  • Meetings between the parties
  • Quarterly and Annual reports

SANParks

DG of the Department of Tourism and CEO of SANPARKS

28/03/2017

The aim of the partnership agreement includes:

  • Tourism Infrastructure Development
  • Product Enhancement
  • Refurbishment and maintenance of existing tourism assets and products in National Parks
  • Project Steering Committees and Joint Technical Committees are setup to oversee implementation process according to Implementation Plans.
  • Meetings between the parties
  • Quarterly and Annual reports

COEGA

DG of the Department of Tourism and the CEO of COEGA

05/03/2018

The areas of collaboration include:

  • Tourism Planning (including Master Planning work)
  • Infrastructure Development (including tourism signage amongst others)
  • Project Steering Committees and Joint Technical Committees are setup to oversee implementation process according to Implementation Plans.
  • Meetings between the parties
  • Quarterly and Annual reports

Constitution Hill

DG of the Department of Tourism and the CEO of Constitutional Hill

26/02/2018

The objective of the agreement is to collaborate and provide support to:

  • Tourism Infrastructure Development (including events facilities, exhibition sites amongst others)
  • Product Enhancement of the Peoples Park at Constitution Hill.
  • Project Steering Committees and Joint Technical Committees are setup to oversee implementation process according to Implementation Plans.
  • Meetings between the parties
  • Quarterly and Annual reports

SANBI

South African National Biodiversity Institute 

DG of the Department of Tourism and the CEO of SANBI

26/02/2018

The areas of partnership and collaboration include:

  • Tourism Infrastructure Development (including access road, VIC, cafeteria, ablution facilities, signage amongst others)
  • Product Enhancement
  • Project Steering Committees and Joint Technical Committees are setup to oversee implementation process according to Implementation Plans.
  • Meetings between the parties
  • Quarterly and Annual reports

Maropeng Africa Leisure (Pty) Ltd

DDG: Destination Development of the Department of Tourism and the MD of Maropeng

06/09/2018

The areas of collaboration and support include:

  • Tourism Infrastructure Development
  • Product Enhancement (including exhibition design, production and installation at Maropeng)
  • Project Steering Committees and Joint Technical Committees are setup to oversee implementation process according to Implementation Plans.
  • Meetings between the parties
  • Quarterly and Annual reports

MTPA

Mpumalanga Tourism and Parks Agency

DDG: Destination Development of the Department of Tourism and the CEO of MTPA

27/02/2018

The objective of the agreement is to collaborate and provide support to:

  • Tourism Infrastructure Development (including Universal Accessibility, Tourism Signage)
  • Product Enhancement
  • Project Steering Committees and Joint Technical Committees are setup to oversee implementation process according to Implementation Plans.
  • Meetings between the parties
  • Quarterly and Annual reports

Five (5) MOUs with institutions of higher learning:

- University of Pretoria

- University of Johannesburg

- University of Venda

- Cape Peninsula University of Technology

- University of KwaZulu-Natal

DDG: Tourism Policy Research and International Relations

and :

  • University of Pretoria: Vice-rector: Research
  • University of Johannesburg: Deputy Vice-Chair: Academic
  • University of Venda: Vice-Chair and Principal
  • Cape Peninsula University of Technology: Dean of Faculty Business
  • University of KwaZulu-Natal: University Dean of Research

March 2012 - 31 March 2016 and extended annually until 31 March 2020

  • To collaborate on tourism research and capacity building and to provide financial support to post-graduate students pursuing tourism and tourism-related studies; and
  • . to establish a formal basis of cooperation in support of tourism research and skills development activities.
  • The MoUs are monitored through project plans; quarterly meetings and a panel to peer review and quality assure research outputs.

MoU with Statistics South Africa (Stats SA) and South African Tourism

Director-General Department of Tourism and the Statistician-General and the CEO of South African Tourism

The MoU has been in place since 19 January 2016 and will remain in force until the parties agree to terminate.

The objectives of the MoU:

1. Establish a formal basis for institutional cooperation between the parties;

2. for the collection of domestic tourism statistics within the Republic of South Africa.

3. Create a partnership that seeks to improve the quality, consistency, comparability and optimum use of official statistics; and

4. Avoid unnecessary duplication in the collection of domestic tourism statistics within the Republic of South Africa.

  • The MoU is being monitored through the establishment of two statistics committees, namely; the Statistics Technical Committee that is chaired by the Deputy Director-General and the Statistics Steering Committee chaired by the Director-General of the Department of Tourism. There are scheduled quarterly meetings and ad hoc meetings are held as and when needed to deal with statistics issues, and decisions are taken at a Steering Committee level.

Statistics South Africa (Stats SA)

DG for the Department of Tourism and the Statistician-General. Of StatsSA

27 August 2018 to
26 August 2020.

To form a collaboration between Stats SA and the Department of Tourism; to provide technical support and train unemployed youth as Data Collectors for the collection of data required for the development of the National Tourism Information and Monitoring System (NTIMS)

  • The MoUs are being monitored through engagements between the two parties.

PTAs

MOUs with three provincial tourism authorities (PTAs) namely, Free State, Western Cape and Limpopo.

CEO SAT and CEO of the respective PTA

1 April 2018 – 31 March 2021

The relationship between SA Tourism and provincial tourism authorities is governed through the MOU. The purpose of the MOU is for both parties to collaborate, commit and align their strategic and tactical plans and resources of whatever nature in relation to their tourism mandate and to achieve the 5 in 5 targets.

The objective of the MOU is to collaborate in activating the following but not limiting key deliverables to achieve the 5 in 5 targets. The activities, outlined and detailed, will be reviewed annually by both parties:

  • Collaborations on partnerships with travel trade.
  • Joint leisure marketing for domestic i.e. Sho’t Left campaign
  • Events Support
  • Business Events
  • Communication Tools
  • Market Access Platforms
  • Transformation (new entrants)
  • Research and Information Sharing
  • Access to Information
  • Innovation/Technology
  • Capacity Building and Support

It should be noted that the MOUs are in the process of review to reflect the new target of 21 million visitors by 2030. SA Tourism and PTAs met on 10 October 2019 to discuss the alignment of business plans in relation to the 5-year strategic plans in line with the 6th parliament and as part of the trajectory for the new target.

The finalisation of Annual Plans and the review of the MOU in line with the new 5-year Strategic Plan are underway for implementation in the 2020/21 financial plan

Performance at a provincial level is monitored on a quarterly-basis and is shared with the provinces through the CEO forum.

ACSA

Airports Company of South Africa

CEO SAT and CEO of ACSA

20 March 2019 – 31 March 2022

The nature of the MOU is to collaborate and partner on destination marketing initiatives to promote South Africa as a destination of choice for both domestic and international markets. Key areas of collaboration include but not limiting to the following:

  • Exchange of information which includes statistics on traffic, financial, airline and passenger data.
  • Collaboration on joint marketing promotional activities.
  • Leveraging provincial structures at ACSA owned airports on destination marketing initiatives, with focus on route development and increasing passenger traffic.

Collaborate on identified strategic platforms i.e. Meetings Africa, Africa’s Travel Indaba etc.

Performance based at ACSA and SA Tourism and is monitored through the performance contract and reviews at the Air Services structures i.e. KZN Route Development Committee, Cape Town Air Services Committee and Gauteng Air Services.

TBCSA

Tourism Business Council of South Africa

CEO SAT and CEO of TBCSA

1 April 2019 – 31 March 2021

The MOU is of collaboration nature whereby:

TBCSA will:

  • Collect the Tourism Levies from the TOMSA levy contributors;
  • Pay over to South African Tourism on a quarterly basis 93% of the total levy collected. A 15% (fifteen per centum) of the total levy will be allocated to the collaborative fund. The funds will be paid no later than 14 calendar days after the end of the quarter.
  • The collaborative fund will be administered by TOMSA

SA Tourism will:

  • Apply the Tourism Levies to fund its international and national (domestic) marketing activities in accordance with the APP approved by the South African Tourism Board, attention must be given to address seasonality and geographical spread, Tourist spent and increased bed nights/long stays with input from TBCSA and TOMSA before the APP is approved.

Performance is monitored on a quarterly basis through submission of performance reports and also being part of the board committee structures of TBCSA.

SANPARKS

South African National Parks

CEO of SAT and CEO of SANPARKS

1 April 2019 – 31 March 2022

The relationship between SA Tourism and SANPARKS is governed through the MOU. The purpose of the MOU is for both parties to collaborate, commit and align their strategic and tactical plans and resources of whatever nature in relation to their tourism.

The activities, outlined and detailed, will be reviewed annually by both parties:

  • Assist and negotiate with relevant embassies with the promotion of SANPARKS.
  • Joint leisure marketing for domestic i.e. Sho’t Left campaign
  • Collaborate on international participation at international trade platforms.
  • Participate at CEO Forum with provincial tourism authorities.
  • Collaborate on signature events where SANPARKS properties can participate.
  • Collaborate on access to digital assets library for the use in marketing campaigns.
  • Assist SA Tourism in the applications of film permits at relevant SANPARKS properties.
  • Create online platforms i.e. website for SANPARKS to showcase their offerings.
  • SANPARKS to provide packages deals relevant to domestic and international markets.
  • Collaborate on hosting programmes.
  • Provide platforms for SANPARKS to participate i.e. domestic and international trade shows.
  • Assist with the grading of SANPARKS properties

Performance is monitored through the implementation of identified collaborations in line with the agreed activity plan.

25 February 2020 - NW86

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De Freitas, Mr MS to ask the Minister of Tourism

Whether there are any plans put in place to undertake studies on brand positivity by tourists and/or potential tourists to the Republic; if not, what is the position in this regard; if so, what are the (a) deadlines, (b) milestones and (c) timelines in this regard?

Reply:

Whether there are any plans put in place to undertake studies on brand positivity by tourist and / or potential tourist to the Republic.

SA Tourism does conduct brand positivity studies through an in-depth assessment of travellers' perceptions of South Africa as a leisure travel destination across key priority markets. The aim of the study is to inform the key marketing and strategic initiatives of SA Tourism; thereby, improving the return on marketing investment in each market.

(a)–(c) The study is currently carried out 3 times a year during the major booking and buying cycle of our target markets. SA Tourism currently runs the study in 17 of the core markets.