Question NW3910 to the Minister of Tourism

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21 December 2023 - NW3910

Profile picture: Ismail, Ms H

Ismail, Ms H to ask the Minister of Tourism

What (a) type of critical skills shortages are there in the tourism sector institutions that report to her and (b) is the detailed report on the number of critical skills currently short in her department?


(a) The type of critical skills shortages within the tourism sector institutions are:

  • Financial Management
  • Strategic Leadership
  • Food Safety Quality Assurance
  • Travel consulting
  • Professional Cookery
  • Tourism Information Officers
  • Work Readiness and placement
  • Occupational Health Norms and Standards
  • Career Development
  • Service Excellence
  • Digitalisation Skills

I have, further, been informed that the above critical skills are informed by the existing Skills Audit Report and Tourism Sector Human Resources Development Strategy 2017 – 2027.

(b) The department experiences high turnover is some skills while unable to recruit and retain adequately skilled persons, at the same level as the level of loss, in the following areas:

  • Supply Chain Management Skills
  • Risk Management (Business Continuity Management Skills)
  • Information and Communication Technology Skills
  • Geographic Information System
  • Graphic Designers

The department has also resolved to strengthen existing capacity on the management of Infrastructure Projects through augmenting the following skills:

  • Construction Project Managers
  • Quantity Surveyors


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