Question NW105 to the Minister of Communications and Digital Technologies
21 February 2024 - NW105
Bodlani, Ms T to ask the Minister of Communications and Digital Technologies
Whether the State Information Technology Agency has contingency plans to ensure noninterrupted services during loadshedding; if not, why not; if so, (a) on what date will such plans be implemented and (b) what are the specific details of the plans?
Reply:
I have been informed by the SITA as follows:
Yes, SITA has implemented various contingency plans to ensure non-interrupted services during load shedding.
(a) Ongoing.
(b) SITA operates a total of twenty-six (26) Switching Centre and ten (10) Data Centre facilities across the country, which are central in the provision of network connectivity and hosting services, respectively.
• All these facilities are equipped with diesel generators which are triggered to provide backup power during load shedding. SITA has contracts in place for preventative and corrective maintenance and support of the diesel generators. Furthermore, SITA has established contracts with various Industry Suppliers for the supply and replenishment of diesel, performance of which is managed in line with service level agreements (SLAs) metrics.
• A remote environmental monitoring (REM) system has been implemented to ensure proactive monitoring of diesel levels in these facilities.
Thank you