Question NW973 to the Minister of Social Development

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08 April 2022 - NW973

Profile picture: Abrahams, Ms ALA

Abrahams, Ms ALA to ask the Minister of Social Development

Whether she will furnish Ms A L A Abrahams with a detailed report on the Gender-Based Violence Command Centre (GBVCC) for the period 1 January 2021 until 28 February 2022 with respect to, but not limited to, the (a) number of (i) calls, (ii) SMSs and (iii) USSDs received in each province, (b) types of abuse and/or incidents reported, (c) number of individuals referred to (i) a social worker and/or (ii) the SA Police Service for assistance, (d) the breakdown of the GBVCC staff compliment and (e) the breakdown of the total operational cost for the financial year ending March 2022?

Reply:

a) The following tables reflects the (a) number of (i) calls, (ii) SMSs and (iii) USSDs received in each province,

Table

Description automatically generated

TICKETS LOGGED AND REFERRED

PROVINCE

GBV

NON - GBV

REFERRED

Eastern Cape

287

383

37

Free State

204

261

25

Gauteng

2 654

3 049

318

KwaZulu - Natal

736

913

105

Limpopo

363

545

52

Mpumalanga

312

375

44

North West

245

304

34

Northern Cape

66

71

10

Western Cape

501

469

65

TOTAL

5 368

6 370

691

The statistics cited in the above table represent the number of tickets/files opened on the GBV Command Centre Information System.

(b)

GBV cases:

Abandoned Children, Abduction/Kidnapping, Assault, Bullying, Child Neglect, Child Pornography, Elderly Neglect, Emotional Abuse, Forced Initiation, Forced Prostitution, Hate Speech, Human Trafficking, Incest, Indecent Assault, Molestation, Physical Violence, Rape, Sexual Harassment, Stalking, Verbal Abuse Or Intimidation

Non-GBV cases:

Anger Management, Behavioural Problems, Child Adoption, Child Custody/Visitation, Child Maintenance, Counselling Death, Counselling Depression, Counselling Marriage & Relationships, COVID – 19, Economic/Financial Abuse, Funding, Home Affairs Related, Labour Dispute, Legal Advice, Matric, SASSA Grants, Substance Abuse, Other type of Incident

(c)

Number of individuals referred to:

  1. Social Workers: 691
  2. SA Police Service: 642

(d)

The Centre presently employs 48 Social Work Agents, 8 Social Work Supervisors, 2 Quality Assurers and 1 Centre Manager to operate and offer services to victims of Gender Based Violence.

(e)

 

Baseline R'000

Compensation

Goods and services

GBV Comm Center

26 145

17 676

8 469

Source file