04 November 2019 - NW1311
Opperman, Ms G to ask the Minister of Cooperative Governance and Traditional Affairs
(a) How good has she found the GovChat WhatsApp facility to be in dealing with the escalation process for unattended queries in municipalities and (b) do ordinary citizens get access to it; if not, why not; if so, how?
The information requested by the Honourable Member is not readily available in the Department. The information will be submitted to the Honourable Member as soon as it is available