Question NW3627 to the Minister of Sport, Arts and Culture
24 November 2023 - NW3627
Schreiber, Dr LA to ask the Minister of Sport, Arts and Culture
Whether his department utilises the proposed complaint forms that were made available by the Afrikaanse Taal- en Kultuurvereniging (AKTV); if not, why not; if so, what are the reasons that the specified complaint forms are not available on the website of his department?
Reply:
My department and PanSALB have not received the complaint form that is said was availed by AKTV, and therefore such a proposed form has not come under our consideration. When stakeholders want to lodge a complaint to the Department, they do so in a manner that is suitable for them. PanSALB usually receives language-related complaints and has developed its own complaint form template which is available online in all official languages and can be completed online in a digital format.