Question NW3413 to the Minister of Social Development
24 November 2023 - NW3413
Nolutshungu, Ms N to ask the Minister of Social Development
Whether her department has put in place specific measure to address the problem of long queues for social grants in SA Post Office branches, specifically in the Mbizana Post Office, where it is alleged that grant beneficiaries wait in queues for almost seven days; if not, why not; if so, what specific measures has her department put in place?
Reply:
SA Post does not only process social grants but other payments, including stipends for Expanded Public Works Programme. The long queues that the Honourable Members refers to people at Mbizana Post office were made up of EPWP workers.
With regard to Mbizana, all SASSA payments were completed successfully within three (3) days at the Love Life Hall in Bizana from 3-5 October 2023.