Question NW2819 to the MINISTER OF SPORT, ARTS AND CULTURE
26 October 2023 - NW2819
Van Dyk, Ms V to ask the MINISTER OF SPORT, ARTS AND CULTURE
(1). Whether a full investigation will be done into the ticketing of the 2023 Netball World Cup; if not, why not; if so, what are the relevant details. (2). what is the total monetary value of the contract for a certain company (name furnished). (3). how was the specified company selected against other more experienced vendors. (4). if the company was seen as an experienced company, what are the reasons that some tickets had numbers, others no seat numbers and some ticket seat numbers did not exist. (5). whether tickets were sold at the door; if not, what is the position in this regard; if so, what happened to the money of the ticket sales?
Reply:
(1). My department believes that the Netball World Cup 2023 was delivered satisfactorily and admits that the lessons learned regarding the areas that still need improvement will be recorded and shared for projects of similar nature in the future. The Ministry is not persuaded that there are any compelling reasons to launch a probe into how access to the games was handled and controlled.
(2). According to RWC2023 Board a commission will be paid based on the value of tickets sold
(3). The relevant procurement processes were followed, and the recommended bidder was approved by the NWC2023 Board.
(4). The ticketing challenges were as a result of the venue not having permanent seating. The temporary seating structure installed did not have seat numbers and the Local Organising Committee (LOC) then had to develop a seating plan. This delayed the issuing of tickets as we had to wait for seating plans to be finalised. This was resolved after the Opening Ceremony. The complicated competition format also contributed as people didn’t know which teams would be playing against each other from day 4, which was the second preliminary stage and was determined by round robin.
(5). After learning from the success of selling door tickets during the quad series in January. The LOC devised a plan to emulate the quad series, however permission was not granted by the VOC to sell tickets onsite.
THANK YOU