Question NW2348 to the Minister of Agriculture, Land Reform and Rural Development
16 August 2023 - NW2348
Masipa, Mr NP to ask the Minister of Agriculture, Land Reform and Rural Development
What are the details of the (a) reasons that the Pretoria Deeds Office has moved offices, (b) dates that her department knew about the need to move offices, (c) registration targets that were achieved by the Pretoria office in each month, (d) project plan of the relocation of offices and (e) reasons for failure to provide (i) deeds registry services during the relocation of offices and (ii) comprehensive plans to catch up with lost productivity days?
Reply:
a) The Department of Agriculture, Land Reform and Rural Development (DALRRD) took a decision to consolidate all offices into a single building to improve access to services and service delivery.
b) September 2022.
c) 89% of deeds made available within 7 days from lodgement to registration against a target of 95%; and
99% of deeds are made available within 10 days from registration to delivery against a target of 95%.
d) Please refer to Annexure A for the Deeds Office project plan and communication to clients and the public.
e) (i) The Deeds Office did not fail to provide registry services during the relocation; the deeds office provided limited services i.e. only lodgement of deeds was suspended, and registration services proceeded as normal.
(ii) There is no need for a catch-up plan as the Deeds office was proactive and obtained approval for overtime before moving the office to ensure sustained productivity.