Question NW361 to the Minister of Public Works and Infrastructure

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02 April 2024 - NW361

Profile picture: Komane, Ms RN

Komane, Ms RN to ask the Minister of Public Works and Infrastructure

(1) What are the reasons that government buildings, in particular police stations and health facilities, are not maintained in a timeous manner so as to enhance service delivery; (2) whether record or schedule of the maintenance of government buildings is kept and followed; if not, what is the position in each case; if so, which standard time frames are put in place in this regard?

Reply:

The Minister of Public Works and Infrastructure

The response is only with respect to Police Stations, as DPWI is not responsible for Health Facilities.  It must be indicated in this reply that the question regarding Health Facilities, should be directed to the Infrastructure Dept. (DID).

(1) (a) Maintenance in DPWI are divided into two broad groups Preventative and Corrective:

  • Preventative maintenance can be divided into two categories, interval based and condition based. Interval based maintenance is carried out in accordance with an established time schedule or an established number of units of use.The condition based preventative maintenance is initiated by monitoring the condition of the asset, this involves inspection of assets, testing and parameter monitoring to determine, if any maintenance is needed and then carrying out any requirements identified. The performance and parameter monitoring may be scheduled on request or continuously.
  • Corrective maintenance is carried out after fault recognition and is intended to put an item back into a state, in which it can perform a required function. This type of maintenance can be an emergency repair, unscheduled or planned repair based on inspection or customer complaints.

(b) The maintenance approach for police station facilities is a blend of both Preventative and Corrective. The Preventative actions are schedule and/or condition based and are generally packaged in a form of a long-term contracts. There is part of the work that is done on a Corrective basis, on what DPWI refers to as Day-to-Day maintenance. The other Corrective maintenance is what the department term Planned Maintenance, which entails planned repair, refurbishment and renovation.

(c) The Department employ a 5-prong approach to Facilities Management, namely:

1. In-sourced Services / Workshops

The first line of maintenance dealing with facilities that do not have maintenance contract. Assist as a stop-gap measure during the transition between contracts. This covers some of the SAPS facilities where the workshop offering is available.

 2. Total Facilities Management (TFM)

This is a “premium offering” with sets of qualifying criteria, such as Significant Capital Investment, Facility complexity, Facility size or Facility importance (strategic or priority by User). This type of preventative maintenance approach in its nature has over 70% of the budget allocated for the scheduled base activities. With SAPS, only their Head Office has the TFM offering.

​3. Term Contract

The term contract offers both corrective and preventative maintenance. However, the most current offerings of term contracts are mostly corrective. Several of SAPS police stations are part of the term contract maintenance approach.

 ​4. Corrective/Day to Day maintenance/ Quotation Syste

All SAPS facilities that do not have any formal long-term service contracts are covered through the quotation system. This is carried out after fault recognition and is intended to put an item back into a state in which it can perform a required function.

 5. Facilities Condition Assessment

 The department carried out Facilities Condition Assessment (FCA) for various SAPS buildings as per the GIAMA, and also the maintenance plan of the department. The outcome of FCA reports informs projects within the SAPS portfolio, that are either executed as capital or refurbishment. The reasons that government buildings, in particular police stations are not maintained in a timeous manner to enhance service delivery, is because the maintenance approach is still mostly reactive as opposed to preventative/schedule based approach. The department is hard at work in reversing the current trend.

(2) The record or schedule of the maintenance of government buildings is available through the departmental Archibus system. The job card records of all logged calls closed are available.

In cases where there are preventative maintenance contracts in place, scheduling of periodic services is done either on a monthly or quarterly basis or simply based on the Original Equipment Manufacturer (OEM) or Occupation Health Safety Act provisions. This encompasses the servicing of standby generators, Air-condition services, firefighting system, etc.