Question NW3415 to the Minister of Home Affairs
01 November 2023 - NW3415
Makesini, Ms M to ask the Minister of Home Affairs
With reference to the online Branch Appointment Booking System of his department, which specific assistance is provided to computer illiterate clients who are unable to make online bookings at the Bloemfontein Home Affairs offices?
Reply:
The Office is assisting clients without appointments on two counters dedicated for walk in clients. There is also a tablet in the office for those who need assistance to do bookings.
END