Question NW3119 to the Minister of Home Affairs
17 October 2023 - NW3119
Tito, Ms LF to ask the Minister of Home Affairs
What total number of Home Affairs offices (a) have proper information technology support and backup for instances of load shedding and (b) are without support and backup?
Reply:
a) All DHA offices have information technology support even though it is not always on-site support because we have 48 resources in total providing IT support across all DHA offices. One IT support resource is assigned to each District within the Province, while specialists at head office provide assistance for all of them remotely when they log a call. The Department has installed generators in Live Capture offices to ensure backup power during load shedding.
b) As indicated earlier, all offices are given IT support physically and remotely and where no generators are installed like in non-modernised offices, officials collect manual applications for later capturing.
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