Question NW2297 to the Minister of Justice and Correctional Services

Reply:

Raising public awareness in respect of the Thuthuzela Care Centre (TCC) model, its location and the victim-centred multi-disciplinary services offered to victims of gender-based violence (GBV) is critical for increasing access to facilitate access to justice, safety and protection.

The National Prosecuting Authority’s (NPA) Sexual Offences and Community Affairs (SOCA) Unit is responsible for the expansion of the TCC footprint and the management of the TCC sites, has public awareness as one of its key activities. This is done provincially, nationally and internationally.

At provincial level, all SOCA officials, more particularly, the TCC officials are tasked with empowering the communities they serve to know what GBVF is, know their rights and when they are being infringed, know where to seek help (at the TCC) and how to protect themselves. This is done through public awareness campaigns, imbizos, and training sessions with non-governmental organisations (NGOs), law enforcement agencies, and other stakeholders. These activities take place throughout the year to ensure that the more informed communities are, the more willing they will be to access justice. To ensure maximum exposure public awareness activities are aligned with critical events such as Child Protection Week, World Elder Abuse Awareness Day, Youth Day, Women’s Month, Disability Rights Awareness Month and the 16 Days of Activism for No Violence against Women and Children.

To reach the rural communities SOCA has regular engagements with traditional leadership who are a conduit to rural communities. Buy-in from the traditional leadership facilitates access to the TCC for victims in rural communities, particularly, the Eastern Cape and KwaZulu-Natal. The engagement with the traditional leadership takes the form of training on what GBVF is, as well as the work of the TCC with the Inkosis and Indunas. In addition, training and informal discussions are held with the wives of traditional leaders. SOCA in KZN is also part of a multi-disciplinary team, and in collaboration with Cooperative Governance and Traditional Affairs (COGTA), are preparing to brief the Provincial House of Traditional Leaders (PHTL) on GBVF, with the view to rolling out the aforementioned training and engagement with traditional leadership throughout the province. This platform will be used to increase the visibility of the TCC model. Similarly, in the Eastern Cape, the PHTL are members of the Provincial Oversight Committee on GBV chaired by the SOCA Unit, thus ensuring that the TCC model and its services remain at the forefront of discussions. The Bizana TCC hosted a workshop on GBVF and the TCC services available to support the community with traditional leaders, an initiative that garnered television coverage. In addition, a second workshop with traditional leadership on issues related to GBVF and the LGBTQIA+ community. In preparation for the establishment of a TCC in Flagstaff, awareness-raising and training have also commenced with traditional leaders in Flagstaff.

Public awareness encompasses the use of media tools: such as local community radio interviews. TCC officials have secured regular slots to ensure that information about TCCs and the SOCA mandate reaches a wider audience than ordinarily reached by in-person awareness events; focused television interviews; news segments and various social media platforms such as Facebook, and Twitter with the support and expertise of NPA Communications.

At national level, the SOCA leadership, and the national leadership, presents on the TCC model at conferences, national news networks and workshops both locally and internationally. There is a particular focus on the neighbouring SADC countries.

National Strategic Plan on Gender-Based Violence and Femicide (GBVF-NSP) calls on the private sector to elevate its own accountability practices and invest in supporting the rollout of respective pillars of the NSP. This has afforded the NPA opportunities to amplify public awareness of TCCs such as the SPAR Group, providing zero cost marketing of TCCs by placing the NPA TCC logo on its shopping bags for its over 800 stores; the Clicks Group creating slots on their in-store radio, which broadcasts to staff and consumers in over 900 stores across the country; and Vodacom’s offer to make provision for TCC marketing messaging to its over 44 million subscribers.

In addition, the NPA has widely publicised launches of new TCCs, inviting key community leaders, key stakeholders and high-ranking officials from the Criminal Justice Cluster. This ensures that the location of the TCC becomes known.

Increased visibility of the TCC model will ensure increased accessibility of the services of the TCC. The NPA will continue to focus on this aspect.