Question NW394 to the Minister of Home Affairs
07 March 2023 - NW394
Roos, Mr AC to ask the Minister of Home Affairs
What urgent steps will his department take to resolve the matter of disappearing (a) ID and (b) passport applications as a result of load shedding?
Reply:
Applications for Passports and IDs do not disappear as a result of load shedding. When there is load shedding, replications stop because servers of the affected Branches are off. However, the applications captured before load shedding appear on the database. The officials then run a process to reconcile the information.
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