Question NW1589 to the Minister of Social Development

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02 July 2018 - NW1589

Profile picture: Masango, Ms B

Masango, Ms B to ask the Minister of Social Development

Whether her department prescribes minimum standards with regard to (a) the number of social workers employed in every area serviced by her department, (b) the number of cases that each social worker is permitted to handle, (c) office space per employee, (d) vehicles per office, (e) office equipment, (f) playrooms for children, (g) interviewing and/or statement rooms and (h) any other specified minimum standards; if not, what is the position in this regard; if so, what are the relevant details in each case?


There is no one comprehensive document that addresses all the elements mentioned in this question. However, almost all of them are addressed in the following documents: National Norms and Standards for Social Infrastructure Delivery; Blue Print on Office Accommodation for Social Workers; Gazetted Public Works Space Norms; Integrated Social Services Delivery Model; Social Work Indaba Action Plan 2017 etc.


Approved by the Minister on


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