Question NW43 to the Minister of Social Development

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28 March 2017 - NW43

Profile picture: Steenkamp, Ms J

Steenkamp, Ms J to ask the Minister of Social Development

(1)(a) Who are the Information and Communications Technology (ICT) service providers for the SA Social Security Agency (SASSA), (b) on what date was the tender advertised and (c) in each case, what is the (i) length of the contract and (ii) cost of the contract in its entirety; (2) (a) what specific services is each ICT provider rendering and (b) has a Service Level Agreement been signed between SASSA and each ICT provider? NW47E

Reply:

Question 1

Question 2

(a)ICT Service Providers

(b)Tender Advertisement Date

(c)(i)Contract duration

(c)(ii)Contract Value

  1. Services Being Offered
  1. Is SLA Signed

MTN

October 2015

5 years

R100,289,905.00

Multiprotocol Label Switching (MPLS)

Datacenter Services

Internet

YES

EOH

07 November 2014

2 years

R87, 934,360.92

Support Services (Front Office, Back Office and LAN)

YES

EOH

24 August 2012

3 years

R11,781,378.27

Migration from Novell to Microsoft Netware Platform

YES

Telkom

Sole Service Provider (Government to Government)

5 years

R131,485, 175.40

Last mile fixed line connectivity

YES

Info Guardian

January 2015

3 years

R10, 312, 123.33

Intrusion Prevention Services (Tipping Points)

YES

Gijima

20 November 2015

3 years

R6, 046, 233.71

LAN Monitoring and Management Tool (Provision of Entuity of Eye of the Storm)

YES

SITA

Government Services offered through SITA as government entity

3 years

R331,535, 042.40

SOCPEN Hosting

YES

SITA

Government Services offered through SITA as government entity

3 years

R1, 218, 325.79

BAS/Persal Hosting

YES

SITA

Government Services offered through SITA as government entity

3 years

R14, 406, 711.17

Common Access Point

YES

SITA

Government Services offered through SITA as government entity

3 years

R244, 790.59

Server Housing

YES

SITA (Microsoft)

Government Transversal Contract offered through SITA Enterprise Agreement as government entity

3 years

R53,924,677.17

Microsoft Licenses

YES

Datacentrix

29 January 2016

2 years

R1, 928, 880.00

Antivirus Software and Licenses

YES

EOH Mthombo

February 2015

3 years

R109,437,963.00

Implementation of the SASSA Scanning Solution

YES

Microsoft SA

September 2014

3 years

R37 282 421.68

Development and implementation of the Enterprise Business Intelligence Solution

YES

Datacentrix

February 2016

2 years

R28,205,902.00

Support of the Livelink/CLM Records Management System

YES

SITA

February 2016 Procured through SITA BA.

3 years

R1,612,000.00

Gartner research subscription service

YES

LexisNexis

February 2015

3 years

R1,592,836.00

Subscription to Legal Services database

YES

SITA

Procured through SITA BA 1 April 2016

3 years

R71, 748, 875.00

Technical Application Support for SocPen

YES

SITA

Procured through SITA BA 1 April 2016

3 years

R23, 315, 345.00

Functional Application Support for SocPen

YES

SITA

Procured through SITA BA 1 April 2016

3 years

R55, 119, 447.00

Training services for SocPen

YES

SITA

Procured through SITA BA 1 April 2016

3 years

R4, 055, 357.00

Technical and Functional Support for GIS Services

YES

GP VAN NIEKERK ONDERNEMINGS

Sole Service Provider-Annual Renewal for Software Licenses Support

Annual

R557, 612.00

Emulation Software Support for SocPen

YES

ELCB Information Services (Pty) Ltd

13 February 2015

1 year

R18,891,375.48

Technical and Functional Support for the MIS system

YES

EOH Mthombo PTY LTD

November 2014

3 years

R90,780,480.00

ERP Help Desk, Technical-, Functional- and Training support

YES

Oracle

Sole Service Provider-Annual Renewal for Software Licenses Support

Annual

R6,904,178.08

Oracle OEM Support Services (Knowledge Base, Enhancements, Patches, bug fixes etc.)

YES

Bankserv

Sole Service Provider-Annual Renewal for Software

Annual

R30,000.00

Annual fee for sending payment files from ERP

YES

Excel4apps

Annual Renewal for Software Licenses Support

Annual

R 202, 239.36

Oracle General Ledger drill down

YES

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