Question NW230 to the Minister of Tourism

Reply:

a) What are the details of the process and/or procedure followed to identify Tourism Monitors.

I have been informed by the Department that,

• The project is introduced to Provincial tourism departments and entities, local municipalities and all the local stakeholders.
• Once the Service Provider is appointed, they draft the advert and the department approves it
• The advert to recruit Tourism Monitors is placed in local newspapers, government departments and in some instances also in traditional authorities’ offices
• Recruitment is localized as such, applicants should submit a proof of residence
• During recruitment and selection, addresses are verified to ascertain that they are within the 28 kilometer’s radius to the attraction/site.

b) What training do Tourism Monitors undergo?

The Tourism Monitors were trained in various accredited skills programmes and qualifications like;

• National Certificate in Tour Guiding
• National Certificate in Environmental practice
• National certificate in Occupational health and Safety
• Skills programme Customer Care and Volunteer safety

c) What total number have been identified, trained, completed. See below table.

 

	2019-2020	2020 – 2021	2021 – 2022	2022 – 2023
Provinces	Identified	Trained	completed	Identified	Trained	Completed	Identified	Trained	completed	Identified	Trained	Completed
Gauteng							230	230	200
Eastern Cape							200	200	169
Western Cape				100	100	85	345	345	252
Northern Cape	50	50	46				100	100	85
Free State				100	100	96	100	100	94
North West				100	100	95	100	100	94
Mpumalanga										288	288	270
Limpopo	180	180	168
KZN	370	370	350				460	460	410
SANBI Gardens				100	100	88
Isimanagaliso							230	230	206
	2019-2023
Entity	Identified	Trained	Completed
SANPARKS	312	312	253