Question NO42 to the Minister of Police

Whitfield, Mr AG to ask the Minister of Police

With reference to the SA Police Service’s 10111 call centres, where a mere 40% of the required staff are currently employed, resulting in more that 7 million calls having been dropped, what (a) steps have been taken to improve the performance of the 10111 call centres to date and (b) are the details of the steps planned for the future in this regard?