Question NW3783 to the Minister of Mineral Resources and Energy

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09 November 2022 - NW3783

Profile picture: Msimang, Prof CT

Msimang, Prof CT to ask the Minister of Mineral Resources and Energy

With regard to the Samrad system of his department which has not been serviced and has therefore been outdated for years, (a) what are the reasons that there were no plans (i) drawn and (ii) implemented to service and ensure that the system is regularly updated, (b) how does his department intend to mitigate the backlog which the installation of a new system will cause and (c) what is the action plan to counter the specified backlog?

Reply:

a) (i), (ii) Since its inception, the system has been serviced, however challenges were experienced when the service provider who maintained and serviced the system was liquidated in 2016. No updates were made of the system since then.

b) The norm for implementing ICT related projects is to have a detailed project and migration plan which also include risks identification and how the risks will be mitigated during the project tenure.

c) Refer to b above.

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