Question NW340 to the Minister of Finance
04 March 2022 - NW340
George, Dr DT to ask the Minister of Finance
Whether a backlog exists in the payment of (a) withdrawal claims, (b) retirement claims and (c) death claims from the Government Employees Pension Fund; if not, what is the average time for the processing of (a) withdrawal claims, (b) retirement claims and (c) death claims; if so, what is the (i) number of outstanding claims and (ii) average number of the days that claims have been outstanding in each case?
Reply:
|
Claim Type |
*Backlog, i.e., Claims older than 60 days (Claims) |
*Average time for processing (days) |
(i) Total number of claims on hand |
(ii) Average number of the days that claims have been outstanding in each case # |
|
a) Withdrawal Claims |
242 |
24 |
1 859 |
158 |
|
b) Retirement Claims |
416 |
22 |
5 025 |
125 |
|
c) Death Claims |
1 130 |
81 |
3 523 |
220 |
In relation to the question, kindly see below the Government Pensions Administration Agency response:
*Backlog cases are defined as cases older than 60 days.
*Age of claims vary depending on specific complexity of each case.