Question NW683 to the Minister of Human Settlements, Water and Sanitation
12 June 2020 - NW683
Waters, Mr M to ask the Minister of Human Settlements, Water and Sanitation
(1)Whether Rand Water has a service level agreement with the City of Ekurhuleni in the provision of water to its residents; if not, what is the position in this regard; if so, (2) whether she will furnish Mr M Waters with a copy of the specified service level agreement, including documentation on the reliable and consistent provision of water to residents by Rand Water; if not, why not; if so, what are the relevant details; (3) what are the reasons that the residents of Kempton Park have been subjected to sporadic and unreliable provision of water over the past 12 months; (4) whether the City of Ekurhuleni transgressed any of its service level obligations to the residents of Kempton Park in the provision of reliable and consistent provision of water; if so, what (a) number of times and (b) action has been taken by her department against the City of Ekurhuleni?
Reply:
(1) Yes, Rand Water has a service level agreement with the City of Ekurhuleni. The Bulk Water Supply contract details the provision of service rendered to the City of Ekurhuleni.
(2) It would be appreciated if the Honourable Member could ask specific questions.
(3) Rand Water supplies water to Kempton Park through the City of Ekurhuleni and has confirmed that there have been no sporadic and unreliable supply from Rand Water over the past 12 months within its network in Kempton Park.
(4) If there are consumer problems within Kempton Park that have been reported within area, the City of Ekurhuleni will be in a better position to respond.