Question NW772 to the Minister of Small Business Development

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14 November 2019 - NW772

Profile picture: Msimang, Prof CT

Msimang, Prof CT to ask the Minister of Small Business Development

Whether her department has taken any steps to facilitate the development of information technology (IT) infrastructure, as economic growth relating to the promotion of small, medium and micro enterprises depend largely on the advanced development of IT, which is severely lacking in townships and rural areas; if not, why not; if so, (a) what steps and (b) what are the relevant details?”


The Department is working on the establishment of ICT/ Start-up Hubs in townships and rural area, and they will be to ensure linked with the main ecosystems hubs or “Focal Points”. The ICT Hubs are also linked to the program of the Department of Communications and Digital Technologies to extend connectivity to rural and township areas. The Small Enterprise Development Agency (Seda) invested in 8 ICT incubators and ensured access to high speed connectivity and some have MakerSpaces and developed a model for ensuring upscaling of these to focus on industry 4.0 technologies as well.

(a) To give effect to the President’s pronouncement during SONA, an incubation ecosystem mapping project has been concluded. Through Seda, we have started the process of rolling out a network of 100 digital hubs prioritising townships and rural areas. Starting in this current financial year, 2019/20 we are prioritising provinces that have the highest unemployment rate amongst the young people and are rural in nature which are: North West, Limpopo, Free State, Northern Cape, Mpumalanga, Eastern Cape and Northern Cape.

(b) Details of the current IT supported incubators are:






Mixed high-tech

Durban, KwaZulu Natal

031 373 6405

iHUB Incubator


Port Elizabeth, EC

041 702 8200

SoftstartBTI (SBTI)


Midrand, Gauteng

011 695 4800



Durban, KZN

031 307 1998



Ugu, KZN

039 682 0631

French South Africa Tech Labs


Cape Town, WC

021 551 8183


High Tech Innovation Engineering and ICT

Tshwane, Gauteng

 012 420 3003

Incubation 4.0

Digital technologies

Gauteng, Sandton

010 612 6505

  • Currently, we are in the establishment phase of digital hubs in Mangaung District, Enhlanzeni, Waterberg and Bojanala district Municipalities.
  • A new digital hub in Kwa-Mashu has been completed and almost ready to be operational.

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