Question NW3323 to the Minister of Higher Education and Training

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05 December 2018 - NW3323

Profile picture: Nolutshungu, Ms N

Nolutshungu, Ms N to ask the Minister of Higher Education and Training

(1)(a) On what date was the information technology (IT) infrastructure of (i) her department and (ii) entities reporting to her last upgraded or updated, (b) what is the name of the company contracted to do the upgrades, (c) what was the monetary value of the contract and (d) what is the name of each IT system that was upgraded; (2) (a) what is the name of the company that is currently responsible for the maintenance of the IT systems of (i) her department and (ii) entities reporting to her and (b) what is the value of the contract?

Reply:

(1) - (2) The details of the information technology infrastructure of the Department are provided below:

Department

(1) (a) Date for upgrading or updating IT infrastructure

(b) Name of the company contracted to do the upgrades

(c) Monetary value of the contract

(d) Name of each IT system that was upgraded

(2)(a) Company responsible for the maintenance

(2) Value of the contract

  1. Department of Higher Education and Training

18 June 2018

XON system

R21 000 000.00

Replace all CAT5e cabling with CAT 6 cabling; as well as refurbish all network points and skirting. Replace all switch cabinets with built-in cooling and Uninterruptable Power Supply (UPS). Wireless Technology (Wi-Fi) the whole building and reception including INDLELA.

DHET083: XON Systems (Pty) Ltd

R30 148 286.07

         

DHET086: EOH MYHOMBO (Pty) Ltd

R 2 763 360.00

         

RFB1600/2017: XON Systems (Pty) Ltd

R 20 136 662.

         

Examination IT system

R 13 516 081.00

 

The actual software is not upgraded, but it is enhanced to accommodate changes in policy or additional reports that are required. The last enhancement was in November 2017, and there will be some additional changes to the software in November/
December 2018.

Praxis Computing

R1 841 784.00 which is the Treasury allocation for the maintenance of the HEMIS system over three years
(13 July 2017 to 13 July 2020)

Higher Education Management Information System (HEMIS)

Praxis Computing

Payment is only made for work undertaken as per specifications from the Department; there is no retainer on this contract.

For the period August 2017 to Feb 2018, R116 148.00 was paid, and for March 2018-October 2018, R91 285 was paid.

(1) - (2) Based on the information received from public Entities reporting to the Department, the following relevant details have been provided:

Department/Entity

(1) (a) Date for upgrading or updating IT infrastructure

(b) Name of the company contracted to do the upgrades

(c) Monetary value of the contract

(d) Name of each IT system that was upgraded

(2)(a) Company responsible for the maintenance

(2) Value of the contract

  1. Banking Sector Education and Training Authority

24 April 2018

DataTegra (Pty) Ltd

R163 353.18

  • Firewall License Renewal
  • Antivirus Licence Renewal
  • Backup Management System Licence Renewal
  • Microsoft Exchange 2016 Licence upgrade

BANKSETA Internal IT Department

Not applicable

 

1 November 2018

Emtelle Pty Ltd

R391 820.08

Boardrooms and meeting room facility provision and upgrade (e.g. HDMI, amplifier, meeting space collaboration system, projector screen and projector, speakers, cabling, electrical works, Tabletop pro-touch panel, IPCP Pro 350, programming, Cardioid Condenser Microphone, dual wireless Microphone).

BANKSETA Internal IT Department

Not applicable

2. Cultural, Arts, Tourism, Hospitality and Sports Sector Education and Training Authority

20 October 2016

Vodacom

R4 800 000 00

ICT Infrastructure (MPLS)

Zimele Technologies

R9 519 460.00

 

30 June 2018

SoluGrowth

R1 992 642,15

Indicium & Microsoft Dynamics AX

   
 

04 April 2017

Tipp Focus

R7 773 575,00

PPO and SharePoint

   
 

31 March 2017

LDS

R4 072 015,00

Track & Trace Portal

   

3. Council on Higher Education

31 August 2018

Praxis Computing (Pty) Ltd

R500 000.00

Provision of maintenance of Pastel evolution and advance procurement/business process management

Praxis Computing (Pty) Ltd

R500 000.00

 

30 May 2018

Praxis Computing (Pty) Ltd

R798 966.96

Provision of Network Support Services

Praxis Computing (Pty) Ltd

R798 966.96

 

31 October 2018

eS3 Consulting (Pty) Ltd

R522 872.40

Provision of Web-based Online Systems Maintenance Services

eS3 Consulting (Pty) Ltd

R522 872.40

 

June 2018 Licence renewal

Sage Pastel Accounting

R92 819.12

Provision of Sage Evolution Business Care Annual License

Sage Pastel Accounting

R92 819.12

4. Chemical Industries Education and Training Authority

30 October 2018

In-house

Not applicable

  • CHIETA servers components upgrade
  • CHIETA fibre optic line upgrade

In-house

Echo Pty Ltd

Not applicable

R499 083.96

5. Education Training and Development Practices Sector Education and Training Authority

13 June 2014

Computer initiatives/Vox Telecom

R184 000.00

Microsoft Great Plains 2013 ERP System

Computer initiatives/Vox Telecom

R1 169 863.44

 

23 October 2018

SAGE

-

HR Systems (VIP, ESS and Premier HR)

SAGE

R160 168.86

 

7 April 2016

Praxis

R20 000

Microsoft Server 2012 Active Directory

In-house

Not applicable

 

7 April 2016

Praxis

R30 000

Microsoft Exchange Server 2013

In-house

Not applicable

6. Energy and Water Sector Education and Training Authority

3 February 2015

Internet Solutions (MWeb)

R333 012.04

  • Online backup system
  • Two new servers (hosting MIS application and Databases)

Internet Solutions (MWeb)

R70 000.00 p/m

 

17 September 2014

Gijima

R213 687.16

  • Windows 2012 Environment upgrade
  • Two servers (hosting Exchange, SAGE Applications, Data)
  • Luovatek Solutions (PTY) LTD
  • IT Aware (PTY) LTD
  • Scientrix

R8 470 656.00

R7 756 560.00

R301 392.00

7. Finance and Accounting Services Sector Education and Training Authority

20 July 2018

New Communication and IT (Pty)Ltd

R327 185.00

Windows Server 2012, Exchange server 2016

Microsoft Dynamix AX

Indicium

Solugrowth (Pty) Ltd

R8 461 959.00 Rental and maintenance of ICT for six months from July-December 2018

8. Fibre Processing and Manufacturing Sector Education and Training Authority

March 2013

CHM VUWANI

R450.395.76

Once Off

Server Infrastructure

  • HP Server
  • HP STORE
  • Symantec
  • Server 2012
  • Exchange 2013

FP&M SETA

Internal IT Staff.

Not applicable

9. Insurance Sector Education and Training Authority

Not applicable

Not applicable

Not applicable

Not applicable

  • The Core Learner Management System
  • ERP system is leased from Solugrowth Pty Ltd

Learner management leased at R4 342 011.56 till March 2020

ERP System leased at R5 106 898.19 till March 2020

10. Local Government Sector Education and Training Authority SETA

September 2015

Praxis

R116 416.80

plus hourly rate where applicable

Microsoft Dynamics GP

Praxis (Datanet and Microsoft Dynamics GP)

R 11 500.00

Monthly plus hourly rate for Microsoft Dynamics GP support where applicable

 

September 2015

Vox Telecommunications

The appointment was based on monthly rental of R76 411.54 and a once off set up cost of R56 658.00

Wide Area Network (WAN) infrastructure upgrade and services (Multiprotocol Label Switching (MPLS) network, links to provincial offices and Internet break-out)

RemoteNet (MIS)

R 170 854.00 Monthly

 

January 2016

Sage SA Pty (Ltd)

R165 761.04 plus hourly rate where applicable

VIP HR & Payroll Software

   

11. Manufacturing Engineering and Related Services Sector Education and Training Authority

March 2012

Telkom

R1 413 048.00

per annum

Virtual Private Network

Telkom

R1 413 048.00

per annum

 

November 2016

Vodacom

R304 140.00

per annum

Internet Connectivity

Vodacom

R304 140.00

per annum

 

February 2017

DAJO Technologies

R15 200 000.00

National Skills Development Management System

DAJO Technologies

R15 200 000.00

   

IT Master

R1 904 582.03

Laptops and Desktops

IT Master

R1 904 582.03

12. Media, Information and Communication Technologies Sector Education and Training Authority

1 June 2015

Vox Telecommunication

R9 187 460.59

Internet Service Provision and GSM Data Services

Vox Telecommunication

R9 187 460.59 (maintenance is included in the contract amount)

 

1 November 2017

Huawei Connect

R14 95 876.00

Polycom HDX 7000 Series systems

Huawei Connect

R14 95 876.00 (maintenance is included in the contract amount)

 

1 September 2018

Huawei Connect

R10 139 76.72

PABX Telephones System

Huawei Connect

R10 139 76.72 (maintenance is included in the contract amount)

 

1 November 2014

Deloitte/Solugrowth

R5 550 575.64

Indicium System and IT-SMS and AX Dynamics

Deloitte/Solugrowth

R5 550 575.64 (maintenance is included in the contract amount)

 

29 October 2018

Ratho M

R960 480.00

Printing and Copying Solution

Ratho M

R960 480.00 (maintenance is included in the contract amount)

 

7 July 2018

Hauwei

R752 169.00

VOIP and PABX – Klerksdorp

Hauwei

R752 169.00 (maintenance is included in the contract amount)

 

1 September 2018

Hauwei

R406 296.00

VOIP

Hauwei

R406 296.00 (maintenance is included in the contract amount)

13 Mining Qualifications Authority

April 2018

Bytes Solutions

R646 880.54

Storage Area Network

Not applicable

Not applicable

 

September 2015

Parity Software

R406 273.20

Microsoft Dynamics GreatPlains

Parity Software

Support and maintenance are as and when we require their services. +- R 350 000.00 spent on support and maintenance and annual license renewal

 

July 2017

CHM Vuwani

R759 194.63

Microsoft SharePoint

Keystroke (Pty) Ltd

The contract ended in March, and we have appointed Keystroke (PTY) LTD to support and maintain the system on time and material bases. We have not spent a cent for now.

 

June 2009

IT Aware

R10 440 191.19

WSP/ATR Management Information System

IT Aware

Current Services Level Agreement (April 2018 – March 2020) amount

R4 270 000.00

 

February 2009

Deloitte and SoluGrowth

R15 343 658.13

Core Business Management Information System

SoluGrowth

Current Services Level Agreement (April 2018 – March 2020) amount

R3 506 993.28

14. Public Sector Education and Training Authority

The system was never upgraded or updated.

Deloitte/Solugrowth

R7 721 000

AX and IMS

Deloitte/Solugrowth

R7 721 000.00

15. Quality Council for Trade and Occupations

July 2018

Vox Telecom

R150 000 per month over 36 months

  • Internet connection speed
  • Firewall
  • Router
  • Veeam backup software
  • Telephone systems
  • -Website hosting

Vox Telecom

R5 444 515.13 for three years

 

June 2018

Galix Networking (Pty) Ltd

R149 031.00

Antivirus

Galix

12 months support included with the licenses purchases

 

November 2018

BITZ Business IT Solutions

R23 375.36

Memory upgrade for the production servers

   
 

October 2017

Thuthuzela technologies

R78 822.09

Upgrade the boardrooms’ projectors

   

16. Safety and Security Sector Education and Training Authority

Infrastructure is currently being upgraded. The first Phase was the upgrading of the servers, which commenced on the 1 April 2017 and will be completed on the
31 December 2018.

The upgrades were undertaken by server providers and project managed by SASSETA.

  • Msuthu Technologies and LMNT Holdings
  • Praxis and LMNT Holdings

Server for GreatPlains

Hardware & Software Msuthu Technologies:

R491 873.58

Services:

Praxis:

R218 846.46

Server for Email:

Hardware & Software

LMNT Holdings: R456 098.00

Services: LMNT Holdings

R342 577.00

  • Financial System (GreatPlains 2010 to 2016)
  • Email System (Exchange Server from 2003 - 2016
  • LiquidTelecom

(former Neotel) responsible for ICT Infrastructure

  • Solugrowth (former Deloitte responsible for SETA Management Information System)
  • Sethewo responsible for Financial System
  • RIT Global responsible for IT Support

R1111 969.00

R2 376 318.60

R 480 000.00

R482 374.40

 

February 2018

till April 2018

Datacentrix

R4.5 million

ICT Hardware Upgrade

  • New servers
  • New Core Switch

IQ Telecommunications Solutions (support ICT department and not infrastructure only)

R1.3 million

(till March 2020

 

January 2018

till November 2018

CIBER International

R7.5 million

Learner Management Information System (the following modules are going through enhancements/upgrades as part of
Phase 2)

  • Discretionary Grants, Mandatory Grants, Qualifications Development, CAMS, Skills Development Provider Enhancements, External Moderations, Artisans Development, Certification, Unfunded Learning Intervention, Finance, NLRD & SETMIS and Special Projects

CIBER International

(costs are for maintenance and support)

R23 million

(till March 2020

 

July 2018

SAGE

R99 310.00

HR Skills Map (job portal)

SAGE

Support will be funded through current contract with SAGE.

 

September 2018

VOX Telecoms

R0 (upgrades were part of the maintenance contract)

Private Automatic Branch Exchange (PABX ) Telephony

   
 

Current (till 31 Nov. 2018)

Blue Turtle

R857 0000

  • HEAT (Incident Management System)
  • HEAT Discovery
  • HEAT Voice
  • On-boarding 14 Departments
   

17. Transport Education Training Authority

TETA is in the process of updating its IT infrastructure with the appointment of Deloitte through an open tender process with effect from 01 June 2018 and subsequently the cession to Solugrowth in October 2018

Solugrowth (Pty) Ltd

R7 026 960.00

  • Financial System (ERP):
  • From JD Edwards to MS Dynamics AX
  • Management Information System (MIS)
  • From SETA Management System to Indicium MIS (for Learner Programmes Management)

Solugrowth (Pty) Ltd

R7 026 960.00

18. Wholesale and Retail Sector Education and Training Authority SETA

The infrastructure for the IT system was last upgraded when the data hosting facility was migrated from INetBridge to Dimension Data on the 16 September 2017.

In March 2018 the data lines were upgraded (Head Office from ADSL to Fibre; regional offices migrated to a higher capacity ADSL line)

Deloitte was contracted to do the upgrades and ceded their contract /agreement to SoluGrowth

R610 000.00

per month from

01 August 2016 until 30 November 2018

  • All hosted services, consisting of the following systems:
  • Indicium for the Learner Management and Grants and Levies Systems
  • Dynamics AX – The Financial Management System
  • FlowCentric Supply Chain Management system used for the procuring goods and services under R 500 000.00. Additionally, network upgrades were performed to improve the bandwidth capacity.

SoluGrowth

R 17 080 000 from
01 August 2016 until
30 November 2018. It must be noted that this contract with Deloitte started in 2002 when the SETA was incepted

19. National Skills Fund

15 July 2015

Dimension Data
(LAN & server infrastructure)

R7 487 781.44

Provide information and communication (ICT) hardware - work package 2 LAN switching infrastructure.

DHET083: XON Systems (Pty) Ltd

R30 148 286.07

 

15 July 2015

Sheleba Technologies

R1 657 022.83

Provide information and communication (ICT) hardware - work package one network cabling.

   

20. Food and Beverage Manufacturing Industry Education and Training Authority

Not applicable

Not applicable

Not applicable

Not applicable

Pathways Outsourced IT

R1 103 972.00

21. South Africa Qualifications Authority

1 October 2018

Paul Cammidge Computer Consulting

R476 748.00

Security and Network for LAN and WAN

PRAXIS Computing

R1 593 409.63

 

1 April 2018

Tectight Enterprise Technologies

R999 500.00

Server Hardware (VMWare, vSphere, vCenter, Spectrum protect and VEEAM)

SAGE South Africa

R213 787.46

 

1 July 2018

VOX Telecommunications

R4 707 757.27

Telephone System (VoIP & Fibre-Optic)

Isitshixo Business Solution

R395 024.62

 

3 September 2018

Business Connexion

R2 561 163.00

Storage Area Network

Click-CRM

R167 210.23

 

12 November 2018

AH Power

R67 032.00

Uninterrupted Power Supply

Mysolutions

R779 285.13

 

1 September 2018

Pac B Power Solutions

R298 319.19

Power Generator

   
 

13 November 2018

BVI Network Security Services

R318 391.00

Anti-virus and Software Patch Protection

   
 

23 April 2018

DRSA

R362 940.00

IT Disaster Recovery

   

22. National Student Financial Aid Scheme

Currently being updated (period of
1 November 2018 to
31 January 2019)

Finastra

The cost of the update is R2.6 million and can only be performed by the service providers that NSFAS acquired the system from.

Phoenix loan management system

Finastra

Finastra bills an annual maintenance fee to NSFAS. The last maintenance cost was R720 323, which covers NSFAS annually (1 January to 31 December)

23. Council on Higher Education

31 August 2018

Praxis Computing (Pty) Ltd

R 500 000.00

Provision of maintenance of Pastel Evolution and advance procurement/business process management

Praxis Computing (Pty) Ltd

R500 000.00

 

30 May 2018

Praxis Computing (Pty) Ltd

R 798 966.96

Provision of Network Support Services

Praxis Computing (Pty) Ltd

R798 966.96

 

31 October 2018

eS3 Consulting (Pty) Ltd

R 522 872.40

Provision of Web-based Online Systems Maintenance Services

eS3 Consulting (Pty) Ltd

R522 872.40

 

June 2018 Licence renewal

Sage Pastel Accounting

R 92 819.12

Provision of Sage Evolution Business Care Annual License

Sage Pastel Accounting

R92 819.12

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