Public Services Commission on Evaluation of the Department of Transport and its Agencies: briefing

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Meeting report

030903pcpservice(christian)

PORTFOLIO COMMITTEE ON PUBLIC SERVICE AND ADMINISTRATION
3 September 2003
PUBLIC SERVICES COMMISSION ON EVALUATION OF THE DEPARTMENT OF TRANSPORT AND ITS AGENCIES: BRIEFING

Acting Chairperson: Mr R Mohlala (ANC)

Documents handed out:
PowerPoint presentation: Evaluation of the Department of Transport
Report on the evaluation of the service delivery innovation of the creation of agencies at the Department of Transport 2003
Report on the evaluation of the Department of Transport and its agencies 2003 (88 pp):
Part 1
Part 2
Annexure A (email [email protected] for document)
Part 3
Part 4
Part 5 (email [email protected] for document)

SUMMARY
The Committee was briefed by Prof Richard Levin (Deputy Director-General: Good Governance and Service Delivery in the Office of the Public Service Commission) on the evaluation of the Department of Transport and its agencies, and also on the service delivery of agencies. Problems in the Department were covered such as lack of effectiveness, efficiency, economy and sustainability, confusion regarding the roles and responsibilities of the various bodies in transportation, outdated agreements with agencies, a lack of staff skills, and inadequate leadership. Recommendations with regard to structure, establishment and organisational matters were made. The innovative idea of agencies to enhance service delivery was supported, but various failings in their present operation were highlighted.

The Committee members were critical of the present management of the

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