Minister of Public Service and Administration (incl NSG, PSC) Budget Speech, responses by DA, FF+, IFP, EFF


12 May 2022

Watch: Mini-plenary

VOTE 7 National School of Government
VOTE 11 Department of Public Service and Administration
VOTE 12 Public Service Commission

National Assembly of Parliament of the Republic of South Africa,
12 May 2022

Honourable Chairperson and members of this House.
Deputy Minister for the Public Service and Administration, Dr Chana Pilane-Majake.
Ministers and Deputy Ministers.
Honourable Chairperson and Members of the Portfolio Committee on Public Service and Administration.
Acting Chairperson and Commissioners of the Public Service Commission.  
Chairperson and Board of Trustees of the Government Employees Medical Scheme (GEMS).  
Chairperson of the Public Sector Education & Training Authority (PSETA).  
Chairperson of the African Peer Review Mechanism (APRM) National Governing Council.  
Heads of institutions within the portfolio of Public Service and Administration
Esteemed guests.
Ladies and Gentlemen.

On 4th April 2022, President Cyril Ramaphosa appointed me to act as Minister for the Public Service and Administration. This followed the appointment of my predecessor, Ms Ayanda Dlodlo, as Executive Director on the board of the World Bank. Allow me to extend my good wishes Ms Dlodlo on her appointment, and to thank her for providing strategic leadership to Public Service and Administration during her tenure.

The Ministry of Public Service and Administration is constituted by four entities:
The Department of Public Service and Administration (Vote 11) led by the Director-General, Ms Yoliswa Makhasi.
The National School of Government (Vote 7) led by the Principal, Prof. Busani Ngcaweni.
The Government Employees Medical Scheme (GEMS) – which generates its own income and is not covered in the budget vote, led by the Principal Officer, Dr Stan Moloabi, and
The Centre for Public Service Innovation, led by the Acting Director, Ms Lydia Sebokedi.

The Public Service Commission is an independent institution, for which I shall also table its budget (vote 12), established in terms of chapter 10 of the Constitution. The PSC is currently chaired in an acting capacity by Prof. Somadoda Fikeni and administratively led by Adv. Dinkie Dube.

The Deputy Minister, Honourable Pilane-Majake, will table the budget in respect of the Centre for Public Service Innovation.

Our apex priority for this current administration – as a country and the Department - is to build a capable, ethical and developmental state. As articulated in the MTSF:
A capable state is one which has the required human capabilities, institutional capacity, service processes and technological platforms to deliver services to the people.
An ethical state is one which is driven by the constitutional values and principles of public administration and the rule of law, focused on the progressive realisation of socio-economic rights and social justice as outlined in the Bill of Rights.
A developmental state is one which aims to meet people’s needs through interventionist, developmental, participatory public administration - leading an active citizenry through partnerships with all sectors of society.

Honourable members, this year marks 25 years since our government adopted the Batho Pele principles, championed by the first post-apartheid Minister for Public Service and Administration, the late Dr Zola Skweyiya. In his foreword to the Batho Pele White Paper, Dr Skweyiya pointed out that “the transformation of our Public Service is to be judged, rightly, by the practical difference people see in their everyday lives”. These principles remain relevant today.

The DPSA has the task of creating conditions, policies and procedures as well as norms and standards that promote a capable, ethical and development-oriented public service to strengthen service delivery.

Flowing from the 2019-2024 Medium Term Strategic Framework, the Department adopted five priority programmes to realize the MTSF:
1. The revitalised implementation of Batho Pele
2. Full implementation of the Public Administration Management Act
3. Stabilising the Public Service
4. Fighting Corruption, and
5. Effective implementation of public service policies.

In relation to the effective implementation of Batho Pele, Cabinet has approved the Batho Pele Revitalisation Strategy to promote a people-focused public service.

The Public Administration Management Act (PAMA) is aimed at harmonising all three spheres of government to ensure uniformity and synergy and its implementation will go a long way towards the realisation of a capable state as envisioned by the NDP.

Central to the stabilisation efforts will be the effective and efficient management of public service finances.

The fight against corruption is ongoing. Corruption and other aspects of poor governance and weak institutions have substantial adverse effects on economic growth.

Effective implementation of public policies is about service delivery. Public policy is the translation of public needs into action. We are committed to an integrated approach, which fosters partnership of all government institutions across the spheres, collaboration of institutions within the Public Service and Administration portfolio and thorough engagement of labour, civil society and business as we endeavour to improve service delivery.

All the work we do as Government relies on having a cadre of dedicated, skilled and hardworking public servants who are responsive, innovative and committed to help realise Government’s objectives.

Ongoing implementation of efforts to improve the performance of the public service, municipalities, public entities requires the development of an interventions framework for government, modernising of public administration, strengthening of government monitoring and evaluation and other systems, systematising human resource and organisational development and Batho Pele initiatives - to ensure that the government machinery can contribute to the promise of a better life for all within the Republic of South Africa.   

Strengthening service delivery is not just a technical exercise: it is about transformation:
Pillar 1 of the White Paper on the Rights of Persons with Disabilities refers to removing barriers to access and participation.
The Framework on Gender Responsive Planning, Budgeting, Monitoring, Evaluation and Auditing requires institutions to reserve specific budget for gender matters.
South Africa is party to the Convention on the Elimination of all Forms of Discrimination against Women (CEDAW) – which seeks to ensure the protection of the rights of women at the workplace.

The public sector wage bill is under severe pressure due to the general constraints faced by the South African economy. This situation has been aggravated by the Covid-19 pandemic. It is becoming increasingly important to develop a new remuneration framework for the public sector, including a wage setting mechanism, to better manage the public sector wage bill and ensure a greater degree of uniformity and alignment in remuneration between the various parts of the public sector.

We convened, with unions, a timely Public Service Summit on collective bargaining on the 28-31 March 2022, where all parties engaged in a frank exchange, but were able to agree on a number of areas in the final declaration in regard to resourcing, reconfiguration (allied to job security), anti-corruption, the fight against poverty unemployment and inequality, and the principle of centralised collective bargaining.

The National School of Government (NSG) has a mandate to provide or facilitate the provision of education, training and development interventions in the public sector.

The School’s five-year strategy is unfolding in a dynamic manner, coinciding with events like the COVID-19 pandemic, and harnessing the potential of a rapidly expanding digital transformation, responding to the challenges of poverty, unemployment, and inequality, and constrained budgets.

The National School of Government has made significant strides, including the following:
135,000 e-learner enrolments;
Rolling out flagship programmes in the areas of Effective Governance; Gender and Transformation; Leadership; Induction and Policy and Regulation.
Hosting successful leadership development interventions, including the Economic Governance Schools, the programmes on Ethical Leadership and Executive Oversight, and the Induction Programme for Boards of Public Entities and Master Classes with international speakers.

Today, I am encouraged that elected representatives and appointed officials are going back to class. In March 2021, President Ramaphosa, together with members of the executive and other officials joined a Master Class. I am encouraged that mayors and state entity board members are being inducted on ethical leadership and executive oversight. I am encouraged by the thousands of public servants, including our teachers, who are completing courses on Ethics.

Honourable Members, professionalising public administration is one of the key imperatives for building state capacity. 

The President, in the State of the Nation Address, indicated that we are now at an advanced stage of the finalisation of the Professionalisation Framework with an emphasis on pre-entry, recruitment, selection, induction, continuous learning and career progression of public servants. Indeed, I wish to assure you that the Framework has now been finalised for consideration by Cabinet. It proposes radical public sector reforms which will include:
More decisive action on consequence management, especially in dealing with mediocrity, unethical behaviour, corrupt and criminal acts committed.
Instruments to undertake integrity testing before any individual joins the public sector.
Stabilising the political-administrative interface across the public sector. With regard to the tenure of HoDs, we shall consider increasing the period of tenure to ten years, subject to performance.
Repurposing the role of the Public Service Commission for insulation of recruitment and selection practices from partisan influence and manipulation for appointment of Directors-General and their deputies.
Review and strengthen recognition of prior learning for use in the public sector.

The Public Service Commission remains a critical entity of the Department – committed to establishing sound and good governance in the Public Service - based on principles of accountability, participation, responsiveness to the needs of the people, transparency and the rule of law.

In relation to the goal of “development orientation”, the PSC has found that the South African planning system tends to be geared towards reporting and auditing rather than resolution of development problems – necessary to combat poverty, unemployment, and inequality.

The PSC’s 2021 State of the Public Service Report reveals a lot of variability in capacity and performance across the public service with major deficiencies in many departments existing side-by-side with pockets of strength and excellence. The Report makes proposals on the need to build institutional capability.

The PSC annually conducts announced and unannounced inspections of service delivery sites to evaluate service delivery from the perspective of citizens and identify service delivery challenges that can be addressed immediately.

The PSC participated in the Mission to Waterberg District Municipality in 2021, as part of the partnership between the United Nations and the Department of Cooperative Governance and Traditional Affairs initiative to support the implementation of the District Development Model (DDM) - a critical programme in building state capacity and ensuring improved responsiveness to community needs.

The PSC’s Citizens Forum is a distinctly South African method of engaging citizens and focuses on the delivery of a particular programme at a given point. It involves the government working with citizens to propose practical measures to improve service delivery.

The PSC continued to monitor the performance of departments in terms of payment of invoices of suppliers within the 30-day timeframe stipulated in the Public Finance Management Act. Further to this, the PSC in its quest to be responsive to the needs of the citizens and ensure accountability continued to intervene in matters of unresponsiveness by public institutions to provide required services. These interventions include, for example, the SAPS Forensic Services to release a forensic analysis report to enable a grieving family to bury their loved one, the issuance of a matric certificate and payments of the SASSA COVID-19 relief funds.

During the 2021/2022 financial year, the PSC has continued to contribute towards the improvement of sound labour relations in the Public Service through investigating grievances that could not be resolved between departments and their employees.

The PSC’s final report on the Effectiveness of Continuous Employee Development in the Public Service will assist departments to develop and/or review their training and development policies in response to the fourth industrial revolution (4IR) skills needs in order to support government operations and service delivery.

The National Anti-Corruption Hotline assists members of the public to report corruption and fraud occurring in the public service. The PSC has witnessed an increase in the level of utilisation of the hotline - from 872 to 1,563 in the 2021/2022 financial year – resulting in recovery of monies fraudulently obtained and punishing of wrong-doers.

The PSC conducted an assessment of the effectiveness of the complaints management system in the Public Service.  The study found that there is no consistency in the management of complaints in the Public Service and that the monitoring and evaluation of complaints lacks vigour. The PSC has made recommendations aimed at assisting departments in this area of work.

One of the flagship project of the PSC is the assessment of the effectiveness of government support for service delivery, with a particular focus on Information and Communication Technology as well as accommodation of government to deliver services.

In supporting Parliament to exercise its oversight role and hold the Executive accountable, the PSC will conduct inspections in partnership with Parliament.

The PSC will contribute towards the professionalization of the Public Service, continue to conduct investigations into public administration malpractices and address the underlying causes of ineffective discipline management in the Public Service. 

The following budget has been allocated to the respective programmes and entities:

The DPSA budget allocation for the 2022/23 financial year is five hundred and forty million rand (R540.3m), an increase of 1.6% from the final allocation for 2021/22. 

The DPSA programmes have been allocated the following resources:
Programme 1: Administration is allocated two hundred and forty five million, two hundred thousand rand (R245.2m). 
Programme 2:  Human Resource Management and Development is allocated fifty three million, six hundred thousand rand (R53.6m).
Programme 3: Negotiations, Labour Relations and Remuneration Management is allocated one hundred and six million, nine hundred thousand rand (R106.9m) 
Programme 4: e-Government Services and Information Management is allocated thirty two million, three hundred thousand rand (R32.3m). 
Programme 5: Government Service Access and Improvement which also includes the transfer payment to the Centre for Public Service Innovation (forty four million, five hundred thousand rand (R44.5m)) is allocated one hundred and two million, three hundred thousand rand (R102.3m).

The budget of the NSG for this financial year is two hundred and twenty-eight million rand (R228m). As the NSG has to generate additional revenue for financial sustainability, the Training Trading entity has budgeted to raise income from course fees of one hundred and one million rand (R101m).

The PSC budget allocation for the 2022/23 financial year is two hundred and eighty eight million rand (R288.4m) which is an increase of 0.8% from the final allocation for 2021/22 financial year. 

The PSC consists of four programmes:
Programme 1: Administration with a budget allocated of one hundred and forty three million rand (R143,2m).  Programme 2: Leadership Management Practices is allocated forty eight million, one hundred thousand rand (R48.1m).
Programme 3: Monitoring and Evaluation is allocated a total budget of forty one million, six hundred thousand rand (R41.6m), and
Programme 4: Integrity and Anti-Corruption is allocated fifty five million, seven hundred thousand rand (R55.7m).

In summary, our task is to change the lives of South Africans for the better through an ethical, capable and developmental public service.

I hereby table the budgets of the DPSA and its entities for 2022/23.

Thank you.



Budget Vote 2022

Deputy Minister Public Service and Administration

Dr Chana Pilane-Majake, MP

Parliament of South Africa

12 May 2022


  • Honourable House Chairperson;
  • Minister for the Public Service and Administration, Hon. TW Nxesi;
  • Honourable Members of Parliament, in particular the Chairperson and Members of the Portfolio Committee; on Public Service and Administration;
  • Our Honoured Public Servants;
  • Fellow South Africans

Honourable House Chair, in considering the strategic and annual performance plans of the entities of the Department of Public Service & Administration, the Committee emphasized that plans and budget allocations must serve the needs and aspirations of the citizens. This was expressed with the understanding that Budget allocation or sufficient Budget allocation serves as a key instrument for government to promote growth and development in South Africa. Budget allocation plays a critical role as an economic instrument of government to reflect on the country’s socio-economic policy priorities by translating through implementation strategies, priorities and political commitments into expenditures. The Budget serves as a vital tool to operationalise government activities towards the achievement of its intended priorities. Without the budget, the annual performance plans remain a pipe dream.



The DPSA is mandated by Section 195(1) of the Constitution, which sets out basic values and principles that the Public Service should adhere to and the Public Service Act (PSA) of 1994, as amended. In terms of the PSA, the Minister for the Public Service and Administration is responsible for establishing norms and standards relating to:

  • The functions of the public service.
  • Organisational structures and establishment of departments and other organisational and governance arrangements in the public service.
  • Labour relations, conditions of service and other employment practices for employees in the public service.
  • The Health and wellness of employees.
  • Electronic government and Information management in the public service.
  • Integrity, ethics, anti-corruption; and
  • Transformation, reform, innovation and any other matter to improve the effectiveness and efficiency of the public service.


Programmes of DPSA that talks to the mandate as outlined above entails:

  1. Formulating and implementing the Public Administration Policy
  2. Regulating and improving Public Service Employment and Conditions of Service
  3. Improving Public Service Information, Communication and Technology (ICT)
  4. Ensuring Service Delivery Improvement - Improvement in service delivery also requires adherence to the Batho Pele principles and the Public Service Charter

The DPSA has Intensified the fight against corruption by strengthening Anti-corruption practises in the Public Service in the form of:

  • Setting of Norms and Standards for Public Service of South Africa
  • Appointment by all government departments of Ethics Officers to monitor and respond to corrupt practices.
  • Life Style Audits for public servants comparing employee salaries to assets owned by public servants
  • Launch of Ethical, Disciplinary & Integrity Technical Task Team that works jointly with civil society in building anti-corruption strategy in public service
  • Protection of whistle-blowers – DPSA appreciates measures put in place by Doj in strengthening legislation such as the “Protected Disclosures Act” that promotes full protection of whistle blowers
  • Fusion Centre that brings together all security agencies to intensify the fight against corruption


The Department of Public Service and Administration’s overall budget allocation is R540.3 million in the financial year 2022/23, as compared to the adjusted allocation of R531.7 million in the financial year 2021/22.



The PSC is an independent institution established in terms of Chapter 10 of the Constitution. It derives its mandate from Section 195 and 196 of the Constitution of the RSA which set out the values and principles governing public administration, as well as the powers and functions of the PSC. The PSC is required by the Constitution to exercise its powers and to perform its functions without fear, favour or prejudice.

The PSC monitors, evaluates and investigates public administration practices. It also has the power to issue directions regarding compliance with personnel procedures relating to recruitment, transfers, promotions and dismissals.

In terms of Section 195 of the Constitution, the PSC is required to monitor and promote professional ethics in the Public Service while DPSA develops ethics, norms and standards for public service of South Africa. Given this Constitutional mandate, the PSC would raise ethics awareness through the promotion of Code of Conduct in the public service.

Public Sector National Anti-Corruption Hotline (NACH) is but one of other mechanisms monitored by PSC to prevent and combat corruption. The PSC monitors the investigation and resolution of the NACH cases.

The purpose of the scrutiny of Financial Disclosure in the public service is to assess compliance by public servants with the requirement to disclose all financial interests and also establish if there are conflicted officials doing business with government.

The Gender and Disability Mainstreaming Programme of Action of the PSC monitors progress on inclusion targets of public service.

The Public Service Commission’s overall budget allocation for 2022/23 is R288.4 million, as compared to R286.3 million in 2021/22 financial year.



The Centre for Public Service Innovation (CPSI) is established in terms of Section 7(a) listed in Schedule 3A of the Public Service Act, 1994, as amended and is an organ of state.

The mandate of the Centre for Public Service Innovation is to entrench solution oriented culture and practice of innovation in the public sector to improve public service delivery. Through its mandate, the CPSI contributes towards the building of a capable, ethical and developmental state. CPSI has once more managed to get a 5th clean audit. 

The CPSI delivers on its mandate through three sub-programmes that encourage co-development, implementation and replication of innovative service delivery solutions that deals with a myriad of service delivery challenges.

Some of the notable solution of CPSI are but not limited to hackathons Agritech solutions, COVID19 induced e-learning solutions, water filtering systems, fire prevention device for informal settlements, personal safety and crime prevention solutions (memeza), Online Thusong Centre etc.  CPSI unearths innovations towards improved public service. CPSI natures innovation in public service thus the annual awards for innovators. CPSI continues to grow a number of in-house software developers in government departments building solutions internally, at fraction of a price normally charged.

The overall budget allocation to the CPSI is R44.4 million in 2022/23 financial year, as adjusted from R42.5 million in 2021/22

Programme 1: Administration

Programme 2: Public Sector Innovation



The National School of Government (NSG) draws its mandate from the Constitution, and with particular reference to Sec 195(1) (h), which stipulates that: “good human resource management and career-development practices, to maximise human potential, must be cultivated”. The NSG, thus draws its mandate from– the Public Service Act of 1994 as amended.

The NSG has to ensure that all of the basic values and principles are inculcated into the value system and performance of all public servants and representatives through education, training and development (ETD) initiatives.

The NSG seeks to improve the quality of public sector leadership and management by providing a range of programmes for senior managers, executives and public representatives in all spheres of government, public enterprises and organs of state. The NSG curriculum framework is made up of 152 accredited and non-accredited courses

The NSG, working jointly with the Department of Public Service and Administration (DPSA) and the Office of the Public Service Commission (OPSC) is finalising a national implementation framework for the professionalisation of the public service, as envisaged in the National Development Plan (NDP).

Milestones to be noted: The NSG will be launching the Executive Education Programmes in the 2022/23 financial year. A high rate of enrollment on Nyukela programme totals 11 668 public servants for the course and 6893 public servants have successfully completed the course.

The School’s overall budget allocation is R228.1 million in financial year 2022/23

Programme 1: Administration

Programme 2: Public Sector Organisational and Staff Development



The GEHS was established after negotiations between the Employer and Labour which culminated in PSCBC Resolution 7 of 2015. The purpose of the Scheme is to assist government employees to access affordable housing through various interventions, including, administration of housing allowance, facilitating access to affordable housing finance, facilitation of the provision of the housing stock, enrolling employees into the scheme in order to aggregate demand and offer advice, education and counselling to employees with the aim of improving their chances to access homeownership.

As at 31 March 2022, a total of R14 billion (R14 879 522 719.16) was saved in the Individual Linked Savings Facility (IFLS) by approximately 208 047 employees. An average of R300 million (R341 808 858.14) is being saved in ILSF monthly. As at 31 March 2022, the number of employees who are receiving the housing allowance as home-owners has increased to 743 895 compared to 532 103 in 2015.

Through the GEPF/PIC funding arrangements, an enrolment system has been developed and employees are enrolled daily through the Call Centre, online or directly with the GEHS office.

Enrolment with the Scheme enables the profiling of employees to inform housing choices and/or solutions and the maintenance



Performance of GEMS is our priority towards effective and efficient health care for the performance of GEMS is our priority. It is now 16 years since GEMS was registered on to meet the healthcare needs of public servants. GEMS has evolved with time and has grown from strength to strength. Similarly, GEMS challenges have taken different shapes and forms.